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Virus or malware removal help needed. Slow computer 1/9/13 [Solved]


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#91
Essexboy

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Could you check an ensure that TCPIP and DNS are automatically selected

Full instructions are on this page

Let me know if that improves the speed any
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#92
JohnGo

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Yes I find that both are already checked to automatic.

Edited by JohnGo, 31 January 2013 - 12:38 PM.

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#93
Essexboy

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OK next we will need a network diagram

I believe this is how you do it (awaiting destructions at the moment)

Go to Control Panel > Network Connections


Select My network places



And attach a screenshot of that
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#94
JohnGo

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T

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  • The Internet.jpg

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#95
Essexboy

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A couple of quotes here

That DNS thing is strange. Looks like a default setting for a Linksys or Belkin router (192.168.1.1). However, this user has set the router IP manually to 192.168.5.1 but the DNS setting in Windows was set manually, not set to be obtained automatically. Does that make any sense ?

I personally just prefer a quick 'sketch' in paint :) Doesn't have to be fancy. I just want to know what is connected to what.
But I do doubt that the DNS server setting is making his PC clock to 100% CPU usage though..

from two techs

I think what they are after is a quick sketch of any network you have
I.e. Computer a connects to the router computer b connects to the router and computer a
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#96
JohnGo

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  • network layout.JPG

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#97
Essexboy

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Thanks I will give that to Artellos now :thumbsup:
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#98
JohnGo

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Just to let you know, the computer completely failed (bsod). I kinda suspect the harddrive because I can hear a small tick-click, tick-click, etc. intermittently, in the area of the h.d. Unless you have another idea, I'll try to get another h.d. over the next few days and see what I can determine. I will advise you at that time.
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#99
Essexboy

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For sure, I think we determined earlier that the HD may be suspect.. Artellos is a bit tied up at the moment hence the lack of replies .. Sorry about that
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#100
Essexboy

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Do you have any minidump files at C:\windows\minidump ? If so could you zip the last three and attach them
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#101
JohnGo

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#102
JohnGo

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Also, I had my power supply checked and it wasn't well so I changed the p/s out and the computer is doing ok at this time.
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#103
Essexboy

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Looks like it was just age catching up.. I will pass on to Artellos
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#104
JohnGo

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With the p/supply and the h/drive changed it now boots up in about 45 seconds, although I realize the h/drive is smaller and not as loaded as the old one...yet. Maybe the worst is over.
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#105
Essexboy

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How is the internet connection running and the CPU load ?
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