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Email pain or something really nasty? [Solved]


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#1
thebarracksfv

thebarracksfv

    Member

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  • 76 posts
Hi
My daughter opened our AOL email account to pick up a piece of homework on Wednesday which triggered a blank email being sent to our entire address book.I later ran a full scan using our Norton Internet security but nothing was picked up. I also ran a full Malwarebytes scan which also picked up nothing. I don't know whether this is a common one off thing or whether something really nasty is lurking in the system somewhere. I am concerned that if other email accounts are opened to check messages, the same thing may happen with them.
AOL advised a password change on the main email address that we all use (which we have done)but I'm not sure whether to do the same with the other addresses.
Also, I don't want to be using internet banking etc until I am confident that we are safe to do so.

Any help in looking into this problem will be much appreciated.

Thanks

Pete

OTL logfile created on: 11/01/2013 13:38:24 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Pete\Downloads
Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.99 Gb Total Physical Memory | 0.93 Gb Available Physical Memory | 30.98% Memory free
5.99 Gb Paging File | 4.18 Gb Available in Paging File | 69.79% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 268.79 Gb Total Space | 125.13 Gb Free Space | 46.55% Space Free | Partition Type: NTFS
Drive D: | 29.28 Gb Total Space | 7.89 Gb Free Space | 26.96% Space Free | Partition Type: FAT32

Computer Name: OWENS-LAPTOP | User Name: Pete | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/01/11 13:36:23 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Pete\Downloads\OTL.exe
PRC - [2012/12/29 17:01:28 | 000,142,336 | ---- | M] () -- C:\Users\Pete\Desktop\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
PRC - [2012/12/14 16:49:28 | 000,824,232 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
PRC - [2012/12/12 20:19:03 | 001,807,800 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_11_5_502_135.exe
PRC - [2012/12/07 18:25:25 | 000,916,960 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2012/11/30 01:12:18 | 001,825,496 | ---- | M] (ZeroVulnerabilityLabs, Inc.) -- C:\Program Files\ZeroVulnerabilityLabs\ExploitShield\ExploitShield.exe
PRC - [2012/10/11 02:29:13 | 000,143,928 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe
PRC - [2012/07/27 20:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/08/01 10:11:38 | 001,091,984 | ---- | M] (Western Digital ) -- C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
PRC - [2011/08/01 10:11:36 | 001,592,208 | ---- | M] (Western Digital ) -- C:\Program Files\Western Digital\WD SmartWare\WDFME.exe
PRC - [2011/08/01 10:11:34 | 003,983,760 | ---- | M] (Western Digital Technologies, Inc.) -- C:\Program Files\Western Digital\WD SmartWare\WDDMStatus.exe
PRC - [2011/08/01 10:11:32 | 000,263,056 | ---- | M] (WDC) -- C:\Program Files\Western Digital\WD SmartWare\WDDMService.exe
PRC - [2011/02/25 05:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2010/11/20 12:17:47 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
PRC - [2010/01/28 12:47:44 | 001,737,464 | ---- | M] () -- C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
PRC - [2009/10/03 15:57:01 | 000,761,856 | ---- | M] (Epitiro Ltd.) -- C:\Program Files\isposure\IsposureAgent.exe
PRC - [2009/03/05 17:54:50 | 000,311,296 | ---- | M] () -- C:\Windows\System32\Rezip.exe
PRC - [2009/02/11 16:38:40 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2009/02/11 16:38:38 | 000,186,904 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/10/29 15:20:34 | 000,070,656 | ---- | M] () -- C:\Program Files\Realtek Semiconductor Corp\Realtek USB 2.0 Card Reader\reset.exe
PRC - [2008/08/28 14:03:22 | 000,233,472 | ---- | M] () -- C:\Windows\tsnp2uvc.exe
PRC - [2007/07/24 10:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) -- c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
PRC - [2007/06/14 18:57:42 | 000,145,504 | ---- | M] (B.H.A Corporation) -- C:\Windows\System32\bgsvcgen.exe


========== Modules (No Company Name) ==========

MOD - [2012/12/29 17:01:28 | 000,142,336 | ---- | M] () -- C:\Users\Pete\Desktop\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
MOD - [2012/12/12 20:19:02 | 014,586,296 | ---- | M] () -- C:\Windows\System32\Macromed\Flash\NPSWF32_11_5_502_135.dll
MOD - [2012/12/07 18:25:24 | 002,397,152 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2012/05/30 14:51:08 | 000,699,280 | R--- | M] () -- C:\Program Files\Norton Internet Security\Engine\20.2.0.19\wincfi39.dll
MOD - [2011/06/24 21:56:36 | 000,087,328 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/06/24 21:56:14 | 001,241,888 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2008/08/28 14:03:22 | 000,233,472 | ---- | M] () -- C:\Windows\tsnp2uvc.exe


========== Services (SafeList) ==========

SRV - [2013/01/11 13:19:12 | 000,251,400 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/12/07 18:25:24 | 000,115,168 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2012/10/11 02:29:13 | 000,143,928 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe -- (NIS)
SRV - [2012/07/27 20:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2011/08/01 10:11:38 | 001,091,984 | ---- | M] (Western Digital ) [Auto | Running] -- C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe -- (WDRulesService)
SRV - [2011/08/01 10:11:36 | 001,592,208 | ---- | M] (Western Digital ) [Auto | Running] -- C:\Program Files\Western Digital\WD SmartWare\WDFME.exe -- (WDFMEService)
SRV - [2011/08/01 10:11:32 | 000,263,056 | ---- | M] (WDC) [Auto | Running] -- C:\Program Files\Western Digital\WD SmartWare\WDDMService.exe -- (WDDMService)
SRV - [2010/06/06 00:41:38 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2010/01/28 12:47:44 | 001,737,464 | ---- | M] () [Auto | Running] -- C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe -- (BecHelperService)
SRV - [2009/10/03 15:57:01 | 000,761,856 | ---- | M] (Epitiro Ltd.) [Auto | Running] -- C:\Program Files\isposure\IsposureAgent.exe -- (isposure_svc)
SRV - [2009/07/14 01:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
SRV - [2009/07/14 01:15:41 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2009/03/05 17:54:50 | 000,311,296 | ---- | M] () [Auto | Running] -- C:\Windows\System32\Rezip.exe -- (Rezip)
SRV - [2009/02/11 16:38:40 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)
SRV - [2008/10/29 15:20:34 | 000,070,656 | ---- | M] () [Auto | Running] -- C:\Program Files\Realtek Semiconductor Corp\Realtek USB 2.0 Card Reader\reset.exe -- (resetWinService)
SRV - [2007/07/24 10:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) [Auto | Running] -- c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe -- (PSI_SVC_2)
SRV - [2007/06/14 18:57:42 | 000,145,504 | ---- | M] (B.H.A Corporation) [Auto | Running] -- C:\Windows\System32\bgsvcgen.exe -- (bgsvcgen)
SRV - [2005/02/09 10:59:00 | 000,014,165 | ---- | M] (Pinnacle Systems GmbH) [Auto | Stopped] -- C:\Windows\System32\drivers\Pclepci.sys -- (PCLEPCI)


========== Driver Services (SafeList) ==========

DRV - File not found [File_System | Boot | Stopped] -- system32\DRIVERS\Lbd.sys -- (Lbd)
DRV - [2013/01/11 13:32:27 | 000,040,776 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mbamswissarmy.sys -- (MBAMSwissArmy)
DRV - [2012/11/30 01:12:14 | 000,044,472 | ---- | M] () [Kernel | System | Running] -- C:\Program Files\ZeroVulnerabilityLabs\ExploitShield\ExploitShield.sys -- (ProtectorDriver)
DRV - [2012/11/20 20:17:05 | 000,142,496 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2012/11/20 16:48:10 | 000,386,720 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20130111.001\IDSvix86.sys -- (IDSVix86)
DRV - [2012/11/20 01:00:00 | 001,601,184 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\VirusDefs\20130110.036\NAVEX15.SYS -- (NAVEX15)
DRV - [2012/11/20 01:00:00 | 000,092,704 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\VirusDefs\20130110.036\NAVENG.SYS -- (NAVENG)
DRV - [2012/10/23 23:34:24 | 000,995,488 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20130107.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2012/10/09 01:00:02 | 000,586,400 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\NIS\1402000.013\srtsp.sys -- (SRTSP)
DRV - [2012/10/04 01:40:35 | 000,927,904 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\System32\drivers\NIS\1402000.013\SymEFA.sys -- (SymEFA)
DRV - [2012/10/04 01:40:20 | 000,368,288 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\NIS\1402000.013\SymDS.sys -- (SymDS)
DRV - [2012/10/04 01:19:14 | 000,134,304 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\NIS\1402000.013\ccSetx86.sys -- (ccSet_NIS)
DRV - [2012/09/07 02:05:14 | 000,338,592 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\NIS\1402000.013\symnets.sys -- (SymNetS)
DRV - [2012/09/07 01:48:08 | 000,175,264 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\NIS\1402000.013\Ironx86.sys -- (SymIRON)
DRV - [2012/09/07 01:40:51 | 000,032,888 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\NIS\1402000.013\srtspx.sys -- (SRTSPX)
DRV - [2012/08/09 16:57:53 | 000,376,480 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2012/08/09 16:57:53 | 000,106,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/11/20 10:24:41 | 000,052,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV - [2010/11/20 09:59:44 | 000,035,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\winusb.sys -- (WinUsb)
DRV - [2010/10/08 06:46:54 | 000,053,312 | ---- | M] (microOLAP Technologies LTD) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\pssdklbf.sys -- (PSSDKLBF)
DRV - [2010/10/08 06:46:38 | 000,038,976 | ---- | M] (microOLAP Technologies LTD) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\pssdk42.sys -- (PSSDK42)
DRV - [2010/07/01 17:52:18 | 000,044,432 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\dc3d.sys -- (dc3d)
DRV - [2010/04/01 10:13:38 | 001,009,184 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\rtl8192se.sys -- (rtl8192se)
DRV - [2010/01/28 12:35:24 | 000,010,240 | ---- | M] () [Kernel | Auto | Running] -- C:\Windows\System32\drivers\mdvrmng.sys -- (mdvrmng)
DRV - [2010/01/19 11:49:48 | 000,105,088 | ---- | M] (ZTE Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ZTEusbser6k.sys -- (ZTEusbser6k)
DRV - [2010/01/19 11:49:48 | 000,105,088 | ---- | M] (ZTE Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ZTEusbnmea.sys -- (ZTEusbnmea)
DRV - [2010/01/19 11:49:48 | 000,105,088 | ---- | M] (ZTE Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ZTEusbmdm6k.sys -- (ZTEusbmdm6k)
DRV - [2010/01/19 11:49:48 | 000,009,216 | ---- | M] (ZTE Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\massfilter.sys -- (massfilter)
DRV - [2009/08/21 20:24:04 | 000,066,592 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvhda32v.sys -- (NVHDA)
DRV - [2009/05/25 06:50:44 | 000,164,864 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2009/05/08 20:58:00 | 007,551,200 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2008/12/29 17:06:54 | 001,799,808 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\snp2uvc.sys -- (SNP2UVC)
DRV - [2007/04/03 12:59:42 | 000,099,080 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\s616unic.sys -- (s616unic)
DRV - [2007/04/03 12:59:42 | 000,098,568 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\s616obex.sys -- (s616obex)
DRV - [2007/04/03 12:59:42 | 000,023,176 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\s616nd5.sys -- (s616nd5)
DRV - [2007/04/03 12:59:40 | 000,100,360 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\s616mgmt.sys -- (s616mgmt)
DRV - [2007/04/03 12:59:30 | 000,083,208 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\s616bus.sys -- (s616bus)
DRV - [2007/01/04 08:07:00 | 000,171,520 | ---- | M] (Pinnacle Systems GmbH) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\MarvinBus.sys -- (MarvinBus)
DRV - [2006/02/20 01:17:40 | 000,033,408 | ---- | M] (B.H.A Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\cdrbsdrv.sys -- (cdrbsdrv)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.aldi.com/
IE - HKLM\..\SearchScopes,DefaultScope = {67A2568C-7A0A-4EED-AECC-B5405DE63B64}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.aol.co...t=true&query=%s
IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...ie7&rlz=1I7MEDC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
IE - HKCU\..\SearchScopes,DefaultScope = {67A2568C-7A0A-4EED-AECC-B5405DE63B64}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.aol.co...t=true&query=%s
IE - HKCU\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...ie7&rlz=1I7MEDC
IE - HKCU\..\SearchScopes\{F798EEFE-8968-4295-B087-1D47CC339F7C}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Yahoo! Search"
FF - prefs.js..browser.startup.homepage: "http://www.google.co.uk/"
FF - prefs.js..extensions.enabledAddons: %7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20120926
FF - prefs.js..extensions.enabledAddons: %7BBBDA0591-3099-440a-AA10-41764D9DB4DB%7D:11.1.1.5%20-%202
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:17.0.1
FF - prefs.js..extensions.enabledItems: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}:20100908
FF - prefs.js..extensions.enabledItems: [email protected]:11.0.1.400
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: [email protected]:11.0.1.400
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_5_502_135.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw_1166636.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.7.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@rim.com/npappworld: C:\Program Files\Research In Motion Limited\BlackBerry App World Browser Plugin\npappworld.dll ()
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Pete\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Pete\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\coFFPlgn\ [2013/01/11 13:09:38 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\IPSFFPlgn\ [2012/11/20 20:23:07 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 17.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/12/21 18:57:11 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 17.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2012/12/21 18:57:11 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 17.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/12/21 18:57:11 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 17.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2012/12/21 18:57:11 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Thunderbird\Extensions\\{0E810812-F4BB-4309-942A-755587587A5E}: C:\Program Files\BullGuard Ltd\BullGuard\antispam\tbspamfilter
FF - HKEY_CURRENT_USER\software\mozilla\Thunderbird\Extensions\\{380AE6CB-09B9-4373-B360-D01C2462A6E7}: C:\Program Files\BullGuard Ltd\BullGuard\backup\thunderbirdbkplugin

[2010/01/22 14:07:03 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Pete\AppData\Roaming\Mozilla\Extensions
[2012/10/26 14:40:52 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Pete\AppData\Roaming\Mozilla\Firefox\Profiles\v35f35eo.default\extensions
[2010/05/14 12:08:40 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Pete\AppData\Roaming\Mozilla\Firefox\Profiles\v35f35eo.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2012/10/14 07:39:11 | 000,000,000 | ---D | M] (WOT) -- C:\Users\Pete\AppData\Roaming\Mozilla\Firefox\Profiles\v35f35eo.default\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
[2012/01/29 16:58:25 | 000,002,472 | ---- | M] () -- C:\Users\Pete\AppData\Roaming\Mozilla\Firefox\Profiles\v35f35eo.default\searchplugins\safesearch.xml
[2012/12/07 18:25:13 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2012/11/20 20:23:07 | 000,000,000 | ---D | M] (Norton Vulnerability Protection) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\IPSFFPLGN
[2012/12/07 18:25:25 | 000,262,112 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2012/11/20 19:15:43 | 000,001,738 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\amazon-en-GB.xml
[2012/09/03 20:56:02 | 000,002,465 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2012/11/20 19:15:43 | 000,001,148 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\chambers-en-GB.xml
[2012/11/20 19:15:43 | 000,001,379 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\eBay-en-GB.xml
[2012/10/14 07:43:49 | 000,002,058 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml
[2012/11/20 19:15:43 | 000,001,334 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\yahoo-en-GB.xml

========== Chrome ==========

CHR - homepage: http://www.google.com/
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = http://www.google.co...8&oe=utf-8&aq=t
CHR - default_search_provider: suggest_url = http://suggestquerie...q={searchTerms}
CHR - homepage: http://www.google.com/
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Pete\AppData\Local\Google\Chrome\Application\23.0.1271.97\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Pete\AppData\Local\Google\Chrome\Application\23.0.1271.97\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Pete\AppData\Local\Google\Chrome\Application\23.0.1271.97\gcswf32.dll
CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Pete\AppData\Local\Google\Chrome\User Data\PepperFlash\11.2.31.144\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll
CHR - plugin: Norton Confidential (Enabled) = C:\Users\Pete\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.5.4.6_0\npcoplgn.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.310.5 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U31 (Enabled) = C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll
CHR - plugin: 2007 Microsoft Office system (Enabled) = C:\Program Files\Mozilla Firefox\plugins\NPOFF12.DLL
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
CHR - plugin: RIM Handheld Application Loader (Enabled) = C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
CHR - plugin: BlackBerry AppWorld (Enabled) = C:\Program Files\Research In Motion Limited\BlackBerry App World Browser Plugin\npappworld.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Pete\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - Extension: Entanglement = C:\Users\Pete\AppData\Local\Google\Chrome\User Data\Default\Extensions\aciahcmjmecflokailenpkdchphgkefd\2.7.9_0\
CHR - Extension: Poppit = C:\Users\Pete\AppData\Local\Google\Chrome\User Data\Default\Extensions\mcbkbpnkkkipelfledbfocopglifcfmi\2.2_0\
CHR - Extension: Norton Identity Protection = C:\Users\Pete\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.2.0.18_0\

O1 HOSTS File: ([2009/08/28 14:24:48 | 000,000,812 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O1 - Hosts: 127.0.0.1 mpa.one.microsoft.com
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [MDS_Menu] C:\Program Files\HomeCinema\MediaShow4\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [PDVD8LanguageShortcut] C:\Program Files\HomeCinema\PowerDVD8\Language\Language.exe ()
O4 - HKLM..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\SkyTel.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [tsnp2uvc] C:\Windows\tsnp2uvc.exe ()
O4 - HKLM..\Run: [UCam_Menu] C:\Program Files\HomeCinema\YouCam\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKCU..\Run: [EPSON Stylus D92 Series] C:\Windows\System32\spool\DRIVERS\W32X86\3\E_FATIBZE.EXE (SEIKO EPSON CORPORATION)
O4 - HKCU..\Run: [LaunchList] C:\Program Files\Pinnacle\Studio 11\LaunchList2.exe (Pinnacle Systems)
O4 - Startup: C:\Users\Pete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk = C:\Users\Pete\Desktop\BBC iPlayer Desktop\BBC iPlayer Desktop.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 28
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O9 - Extra Button: eBay.co.uk - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - http://rover.ebay.co...72741-17534-1/4 File not found
O9 - Extra 'Tools' menuitem : eBay.co.uk - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - http://rover.ebay.co...72741-17534-1/4 File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.micros...b?1255777846215 (Reg Error: Key error.)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{8FCAE2EB-0AB3-4077-B0FE-9BDD3F5AE6D1}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{C4D11C1E-B29F-4FD7-940F-6BA3FE79FB9A}: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O24 - Desktop WallPaper:
O24 - Desktop BackupWallPaper:
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/08/21 11:50:32 | 000,000,672 | RH-- | M] () - D:\autoexec.bat -- [ FAT32 ]
O33 - MountPoints2\{ffbe3c44-73f2-11e0-9c24-001f1620c004}\Shell - "" = AutoRun
O33 - MountPoints2\{ffbe3c44-73f2-11e0-9c24-001f1620c004}\Shell\AutoRun\command - "" = F:\AutoRun.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/01/11 13:32:27 | 000,040,776 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys
[2013/01/08 19:39:04 | 000,000,000 | ---D | C] -- C:\Users\Pete\AppData\Local\Programs
[2012/12/29 17:01:29 | 000,000,000 | ---D | C] -- C:\Users\Pete\Desktop\BBC iPlayer Desktop
[2012/12/21 23:16:47 | 000,295,424 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\System32\atmfd.dll
[2012/12/21 23:16:46 | 000,034,304 | ---- | C] (Adobe Systems) -- C:\Windows\System32\atmlib.dll
[2012/12/21 19:06:23 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2012/12/21 19:05:07 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2012/12/21 19:05:06 | 000,000,000 | ---D | C] -- C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1
[2012/12/21 18:56:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2012/12/21 18:56:39 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2012/12/15 10:46:41 | 002,382,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb
[2012/12/15 10:46:40 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieui.dll
[2012/12/15 10:46:40 | 000,065,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jsproxy.dll
[2012/12/15 10:46:39 | 000,607,744 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeeds.dll
[2012/12/15 10:46:39 | 000,142,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieUnatt.exe
[2012/12/15 10:46:38 | 001,800,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jscript9.dll
[2012/12/15 10:46:38 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\url.dll
[2012/12/15 10:46:37 | 001,427,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\inetcpl.cpl
[2012/12/12 18:25:34 | 002,345,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\win32k.sys
[2012/12/12 18:25:27 | 000,271,360 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\conhost.exe
[2012/12/12 18:25:27 | 000,169,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\winsrv.dll
[2012/12/12 18:25:26 | 000,006,144 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll
[2012/12/12 18:25:26 | 000,005,120 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-file-l1-1-0.dll
[2012/12/12 18:25:26 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-threadpool-l1-1-0.dll
[2012/12/12 18:25:26 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-processthreads-l1-1-0.dll
[2012/12/12 18:25:26 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-sysinfo-l1-1-0.dll
[2012/12/12 18:25:26 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-synch-l1-1-0.dll
[2012/12/12 18:25:26 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-misc-l1-1-0.dll
[2012/12/12 18:25:26 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-localregistry-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-xstate-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-processenvironment-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-namedpipe-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-memory-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-libraryloader-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-interlocked-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-heap-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-util-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-string-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-rtlsupport-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-profile-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-io-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-handle-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-fibers-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-errorhandling-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-delayload-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-debug-l1-1-0.dll
[2012/12/12 18:25:26 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-datetime-l1-1-0.dll
[2012/12/12 18:25:25 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-localization-l1-1-0.dll
[2012/12/12 18:25:25 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-console-l1-1-0.dll
[2012/12/12 18:25:17 | 000,376,832 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\dpnet.dll
[2012/12/12 18:23:21 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\tzres.dll
[2 C:\Users\Pete\*.tmp files -> C:\Users\Pete\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/01/11 13:32:27 | 000,040,776 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys
[2013/01/11 13:19:13 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/01/11 13:19:01 | 000,697,864 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerApp.exe
[2013/01/11 13:19:01 | 000,074,248 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerCPLApp.cpl
[2013/01/11 13:15:28 | 000,011,104 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/01/11 13:15:28 | 000,011,104 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/01/11 13:10:27 | 000,000,572 | ---- | M] () -- C:\Windows\tasks\ExploitShield.job
[2013/01/11 13:10:21 | 000,000,710 | ---- | M] () -- C:\Users\Pete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk
[2013/01/11 13:07:39 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/01/09 23:28:05 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2093796559-2754743214-2316166445-1000UA.job
[2013/01/09 21:47:01 | 000,000,914 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-2093796559-2754743214-2316166445-1004UA.job
[2013/01/09 20:06:39 | 000,636,060 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/01/09 20:06:39 | 000,115,960 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/01/09 18:47:00 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-2093796559-2754743214-2316166445-1004Core.job
[2013/01/08 19:39:37 | 000,001,075 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/01/08 18:29:56 | 000,000,852 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2093796559-2754743214-2316166445-1000Core.job
[2013/01/05 18:20:56 | 000,000,973 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2012/12/23 08:33:43 | 000,459,304 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/12/21 19:06:25 | 000,001,757 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2012/12/16 14:13:28 | 000,295,424 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\atmfd.dll
[2012/12/16 14:13:20 | 000,034,304 | ---- | M] (Adobe Systems) -- C:\Windows\System32\atmlib.dll
[2012/12/15 18:03:18 | 000,002,313 | ---- | M] () -- C:\Users\Pete\Desktop\Google Chrome.lnk
[2012/12/15 18:03:18 | 000,002,190 | ---- | M] () -- C:\Users\Pete\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2012/12/14 16:49:28 | 000,021,104 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2 C:\Users\Pete\*.tmp files -> C:\Users\Pete\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/01/09 19:09:23 | 000,000,572 | ---- | C] () -- C:\Windows\tasks\ExploitShield.job
[2012/12/29 17:01:32 | 000,000,710 | ---- | C] () -- C:\Users\Pete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk
[2012/12/29 17:01:29 | 000,000,720 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BBC iPlayer Desktop.lnk
[2012/12/21 19:06:25 | 000,001,757 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2012/11/25 16:00:06 | 000,459,304 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/02/17 18:01:12 | 000,044,680 | ---- | C] () -- C:\Windows\System32\drivers\EUBKMON.sys
[2011/05/01 13:04:41 | 000,010,240 | ---- | C] () -- C:\Windows\System32\drivers\mdvrmng.sys
[2011/02/04 14:15:38 | 000,178,176 | ---- | C] () -- C:\Windows\System32\unrar.dll
[2011/02/04 14:15:38 | 000,000,038 | ---- | C] () -- C:\Windows\avisplitter.ini
[2011/02/04 14:15:37 | 000,881,664 | ---- | C] () -- C:\Windows\System32\xvidcore.dll
[2011/02/04 14:15:37 | 000,205,824 | ---- | C] () -- C:\Windows\System32\xvidvfw.dll
[2011/02/04 14:15:36 | 000,085,504 | ---- | C] () -- C:\Windows\System32\ff_vfw.dll
[2011/01/03 15:20:04 | 000,007,604 | ---- | C] () -- C:\Users\Pete\AppData\Local\resmon.resmoncfg
[2010/07/24 18:05:57 | 000,003,584 | ---- | C] () -- C:\Users\Pete\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/02/28 14:15:21 | 000,000,952 | -HS- | C] () -- C:\ProgramData\KGyGaAvL.sys
[2010/01/22 16:46:45 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/01/22 14:30:17 | 000,000,632 | RHS- | C] () -- C:\Users\Pete\ntuser.pol
[2009/08/09 16:13:49 | 000,027,503 | ---- | C] () -- C:\Users\Pete\AppData\Roaming\UserTile.png

========== ZeroAccess Check ==========

[2009/07/14 04:42:31 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 04:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 12:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/14 01:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

< End of report >
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#2
gringo_pr

gringo_pr

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  • 7,268 posts
Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
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#3
thebarracksfv

thebarracksfv

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Gringo
Thanks for your help.
I'm tied up today with a 91st birthday party today but will get cracking with your suggestions tomorrow
Cheers
Pete
  • 0

#4
gringo_pr

gringo_pr

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no problem and thanks for letting me know
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#5
thebarracksfv

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Hi
Here are 2 of the logs you asked for. I have tried to download RogueKiller but our Norton Internet Security says it isn't safe and has removed it. Do I need to persist with this by switching Norton off or something?
I haven't mentioned about the operation of the PC. Other than it's sending the blank emails that one time, I can't say that it's performance has changed at all.




Results of screen317's Security Check version 0.99.56
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Ad-Aware
SpywareBlaster 4.6
Malwarebytes Anti-Malware version 1.70.0.1100
CCleaner
JavaFX 2.1.1
Java 7 Update 9
Adobe Flash Player 11.5.502.146
Adobe Reader 9 Adobe Reader out of Date!
Adobe Reader 10.1.5 Adobe Reader out of Date!
Mozilla Firefox (17.0.1)
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Realtek Semiconductor Corp Realtek USB 2.0 Card Reader reset.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````





# AdwCleaner v2.105 - Logfile created 01/13/2013 at 15:02:37
# Updated 08/01/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : Pete - OWENS-LAPTOP
# Boot Mode : Normal
# Running from : C:\Users\Pete\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\lexqaj5o.default\searchplugins\safesearch.xml
File Deleted : C:\Users\K8\AppData\Roaming\Mozilla\Firefox\Profiles\wzhou7oz.default\searchplugins\fast-browser-search.xml
File Deleted : C:\Users\Pete\AppData\Roaming\Mozilla\Firefox\Profiles\v35f35eo.default\searchplugins\safesearch.xml
Folder Deleted : C:\Users\Emma\AppData\Local\AVG Security Toolbar
Folder Deleted : C:\Users\Gremlin\AppData\Local\AVG Security Toolbar
Folder Deleted : C:\Users\K8\AppData\Local\AVG Security Toolbar
Folder Deleted : C:\Users\K8\AppData\Roaming\Mozilla\Firefox\Profiles\wzhou7oz.default\CT2836015
Folder Deleted : C:\Users\K8\AppData\Roaming\Mozilla\Firefox\Profiles\wzhou7oz.default\extensions\{192a6019-26d2-4611-aead-07cd7733b146}
Folder Deleted : C:\Users\K8\AppData\Roaming\Mozilla\Firefox\Profiles\wzhou7oz.default\extensions\{C2DCA7EB-22D2-4FD2-86A9-F99FCC8122BB}
Folder Deleted : C:\Users\K8\AppData\Roaming\Mozilla\Firefox\Profiles\wzhou7oz.default\Smartbar

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-GB)

File : C:\Users\Pete\AppData\Roaming\Mozilla\Firefox\Profiles\v35f35eo.default\prefs.js

[OK] File is clean.

File : C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\lexqaj5o.default\prefs.js

C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\lexqaj5o.default\user.js ... Deleted !

[OK] File is clean.

File : C:\Users\Emma\AppData\Roaming\Mozilla\Firefox\Profiles\waxqp1jh.default\prefs.js

[OK] File is clean.

File : C:\Users\Gremlin\AppData\Roaming\Mozilla\Firefox\Profiles\3kig6b8y.default\prefs.js

[OK] File is clean.

File : C:\Users\K8\AppData\Roaming\Mozilla\Firefox\Profiles\wzhou7oz.default\prefs.js

Deleted : user_pref("CT2836015.129336860019893849.isToggled_item0_11", "true");
Deleted : user_pref("CT2836015.129351721820319552.APP_WIN_FEATURES", "resizable=no,hscroll=no,vscroll=no,title[...]
Deleted : user_pref("CT2836015.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"false\"}");
Deleted : user_pref("CT2836015.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"tru[...]
Deleted : user_pref("CT2836015.FirstTime", "true");
Deleted : user_pref("CT2836015.FirstTimeFF3", "true");
Deleted : user_pref("CT2836015.NotificationsToShow_1228076", "[{\"id\":\"1223749\",\"channelId\":\"1228076\",\[...]
Deleted : user_pref("CT2836015.RevertSettingsEnabled", true);
Deleted : user_pref("CT2836015.UserID", "UN36444600638720615");
Deleted : user_pref("CT2836015.addressBarTakeOverEnabledInHidden", "true");
Deleted : user_pref("CT2836015.embeddedsData", "[{\"appId\":\"129336860020050107\",\"apiPermissions\":{\"cross[...]
Deleted : user_pref("CT2836015.enableAlerts", "never");
Deleted : user_pref("CT2836015.firstTimeDialogOpened", "true");
Deleted : user_pref("CT2836015.fixPageNotFoundErrorInHidden", "true");
Deleted : user_pref("CT2836015.fixUrls", true);
Deleted : user_pref("CT2836015.isCheckedStartAsHidden", true);
Deleted : user_pref("CT2836015.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT2836015.isFirstTimeToolbarLoading", "false");
Deleted : user_pref("CT2836015.isNewTabEnabled", false);
Deleted : user_pref("CT2836015.isPerformedSmartBarTransition", "true");
Deleted : user_pref("CT2836015.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT2836015.isWelcomPage", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Deleted : user_pref("CT2836015.migrateAppsAndComponents", true);
Deleted : user_pref("CT2836015.navigationAliasesJson", "{\"EB_MAIN_FRAME_URL\":\"hxxp%3A%2F%2Fwww.riverisland.[...]
Deleted : user_pref("CT2836015.newSettings", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Deleted : user_pref("CT2836015.search.searchAppId", "129336860020050107");
Deleted : user_pref("CT2836015.search.searchCount", "1");
Deleted : user_pref("CT2836015.searchInNewTabEnabled", "false");
Deleted : user_pref("CT2836015.searchInNewTabEnabledInHidden", "true");
Deleted : user_pref("CT2836015.searchProtector.notifyChanges", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT2836015.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT2836015.sendUsageEnabled", "false");
Deleted : user_pref("CT2836015.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"d[...]
Deleted : user_pref("CT2836015.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\[...]
Deleted : user_pref("CT2836015.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"d[...]
Deleted : user_pref("CT2836015.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT2836015.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT2836015.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data[...]
Deleted : user_pref("CT2836015.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data[...]
Deleted : user_pref("CT2836015.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1356900991950");
Deleted : user_pref("CT2836015.serviceLayer_services_appTracking_lastUpdate", "1353859549377");
Deleted : user_pref("CT2836015.serviceLayer_services_appsMetadata_lastUpdate", "1357576409148");
Deleted : user_pref("CT2836015.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1356900991572");
Deleted : user_pref("CT2836015.serviceLayer_services_login_10.10.10.4_lastUpdate", "1340645266370");
Deleted : user_pref("CT2836015.serviceLayer_services_login_10.10.11.1_lastUpdate", "1340741456551");
Deleted : user_pref("CT2836015.serviceLayer_services_login_10.10.12.5_lastUpdate", "1342796629849");
Deleted : user_pref("CT2836015.serviceLayer_services_login_10.10.2.10_lastUpdate", "1340039403963");
Deleted : user_pref("CT2836015.serviceLayer_services_login_10.10.20.14_lastUpdate", "1345665240848");
Deleted : user_pref("CT2836015.serviceLayer_services_login_10.10.27.6_lastUpdate", "1346417188381");
Deleted : user_pref("CT2836015.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1356900991637");
Deleted : user_pref("CT2836015.serviceLayer_services_searchAPI_lastUpdate", "1357576409112");
Deleted : user_pref("CT2836015.serviceLayer_services_serviceMap_lastUpdate", "1357576409123");
Deleted : user_pref("CT2836015.serviceLayer_services_toolbarContextMenu_lastUpdate", "1356900991491");
Deleted : user_pref("CT2836015.serviceLayer_services_toolbarSettings_lastUpdate", "1357576408795");
Deleted : user_pref("CT2836015.serviceLayer_services_translation_lastUpdate", "1357576409200");
Deleted : user_pref("CT2836015.settingsINI", true);
Deleted : user_pref("CT2836015.smartbar.CTID", "CT2836015");
Deleted : user_pref("CT2836015.smartbar.Uninstall", "0");
Deleted : user_pref("CT2836015.smartbar.toolbarName", "Stardoll ");
Deleted : user_pref("CT2836015.toolbarBornServerTime", "9-6-2012");
Deleted : user_pref("CT2836015.toolbarCurrentServerTime", "31-8-2012");
Deleted : user_pref("CT2836015.upgradeFromClearSBVersion", true);
Deleted : user_pref("CT2836015_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]
Deleted : user_pref("browser.search.defaultenginename", "Fast Browser Search");
Deleted : user_pref("browser.search.defaulturl", "hxxp://www.fastbrowsersearch.com/results/results.aspx?s=DEF&[...]
Deleted : user_pref("browser.search.order.1", "Fast Browser Search");
Deleted : user_pref("keyword.URL", "hxxp://www.fastbrowsersearch.com/results/results.aspx?s=NAUS&v=19&tid={393[...]

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Pete\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [8329 octets] - [13/01/2013 15:01:17]
AdwCleaner[S1].txt - [8512 octets] - [13/01/2013 15:02:37]

########## EOF - C:\AdwCleaner[S1].txt - [8572 octets] ##########




Thanks
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#6
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
yes turn off norton and it may complain about some of our other tools
  • 0

#7
thebarracksfv

thebarracksfv

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  • Topic Starter
  • Member
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  • 76 posts
OK, here we go........

RogueKiller V8.4.3 [Jan 10 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Pete [Admin rights]
Mode : Remove -- Date : 01/13/2013 16:50:24

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] BBC iPlayer Desktop.exe -- C:\Users\Pete\Desktop\BBC iPlayer Desktop\BBC iPlayer Desktop.exe -> KILLED [TermProc]

¤¤¤ Registry Entries : 3 ¤¤¤
[STARTUP][SUSP PATH] BBC iPlayer Desktop.lnk @Pete : C:\Users\Pete\Desktop\BBC iPlayer Desktop\BBC iPlayer Desktop.exe -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x83320C99 -> HOOKED (Unknown @ 0x87D5F370)
SSDT[14] : NtAlertThread @ 0x83273BE0 -> HOOKED (Unknown @ 0x87D5F450)
SSDT[19] : NtAllocateVirtualMemory @ 0x8326CBEC -> HOOKED (Unknown @ 0x87D60588)
SSDT[22] : NtAlpcConnectPort @ 0x832B844E -> HOOKED (Unknown @ 0x8759E9D0)
SSDT[43] : NtAssignProcessToJobObject @ 0x83241FEE -> HOOKED (Unknown @ 0x87D5EA28)
SSDT[74] : NtCreateMutant @ 0x832532B2 -> HOOKED (Unknown @ 0x87D5F0C0)
SSDT[86] : NtCreateSymbolicLinkObject @ 0x83244911 -> HOOKED (Unknown @ 0x87D5E748)
SSDT[87] : NtCreateThread @ 0x8331EECA -> HOOKED (Unknown @ 0x87D5D520)
SSDT[88] : NtCreateThreadEx @ 0x832B336B -> HOOKED (Unknown @ 0x87D5E838)
SSDT[96] : NtDebugActiveProcess @ 0x832F0D9A -> HOOKED (Unknown @ 0x87D5EB08)
SSDT[111] : NtDuplicateObject @ 0x8327467A -> HOOKED (Unknown @ 0x87D5D1E8)
SSDT[131] : NtFreeVirtualMemory @ 0x830FAAEC -> HOOKED (Unknown @ 0x87D60340)
SSDT[145] : NtImpersonateAnonymousToken @ 0x832388E0 -> HOOKED (Unknown @ 0x87D5F1B0)
SSDT[147] : NtImpersonateThread @ 0x832BC84C -> HOOKED (Unknown @ 0x87D5F290)
SSDT[155] : NtLoadDriver @ 0x83208C20 -> HOOKED (Unknown @ 0x875C3EF8)
SSDT[168] : NtMapViewOfSection @ 0x83289532 -> HOOKED (Unknown @ 0x87D60240)
SSDT[177] : NtOpenEvent @ 0x83252CAE -> HOOKED (Unknown @ 0x87D5EEF0)
SSDT[190] : NtOpenProcess @ 0x83254AF8 -> HOOKED (Unknown @ 0x87D5D3C8)
SSDT[191] : NtOpenProcessToken @ 0x832A723F -> HOOKED (Unknown @ 0x87D60658)
SSDT[194] : NtOpenSection @ 0x832AC8BB -> HOOKED (Unknown @ 0x87D5ED30)
SSDT[198] : NtOpenThread @ 0x832A0FC3 -> HOOKED (Unknown @ 0x87D5D2D8)
SSDT[215] : NtProtectVirtualMemory @ 0x832855A1 -> HOOKED (Unknown @ 0x87D5E938)
SSDT[304] : NtResumeThread @ 0x832B3592 -> HOOKED (Unknown @ 0x87D5F530)
SSDT[316] : NtSetContextThread @ 0x83320745 -> HOOKED (Unknown @ 0x87D5F7D0)
SSDT[333] : NtSetInformationProcess @ 0x8327B78D -> HOOKED (Unknown @ 0x87D60070)
SSDT[350] : NtSetSystemInformation @ 0x8329129A -> HOOKED (Unknown @ 0x87D5EBE8)
SSDT[366] : NtSuspendProcess @ 0x83320BD3 -> HOOKED (Unknown @ 0x87D5EE10)
SSDT[367] : NtSuspendThread @ 0x832D8085 -> HOOKED (Unknown @ 0x87D5F610)
SSDT[370] : NtTerminateProcess @ 0x8329DBFB -> HOOKED (Unknown @ 0x87D5D620)
SSDT[371] : unknown @ 0x832BB584 -> HOOKED (Unknown @ 0x87D5F6F0)
SSDT[385] : NtUnmapViewOfSection @ 0x832A787A -> HOOKED (Unknown @ 0x87D60160)
SSDT[399] : NtWriteVirtualMemory @ 0x832A2958 -> HOOKED (Unknown @ 0x87D60430)
S_SSDT[318] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x8755F9B0)
S_SSDT[402] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x8A6827B0)
S_SSDT[434] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x88BFB238)
S_SSDT[436] : NtUserGetKeyState -> HOOKED (Unknown @ 0x8A72B938)
S_SSDT[448] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x89C0F4C8)
S_SSDT[490] : NtUserMessageCall -> HOOKED (Unknown @ 0x893EDA30)
S_SSDT[508] : NtUserPostMessage -> HOOKED (Unknown @ 0x8B34B0C0)
S_SSDT[509] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x893EDAC0)
S_SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x8A682648)
S_SSDT[588] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x8B34B008)

¤¤¤ Infection : Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost
127.0.0.1 mpa.one.microsoft.com


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD3200BEVT-22ZCT0 +++++
--- User ---
[MBR] 51af2e871545e42e4ca9a6f1069d5bdc
[BSP] da7734f2e6a9f926a9f28d2c008c6edd : MyBios MBR Code!
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 275245 Mo
1 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 563703808 | Size: 29998 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_01132013_02d1650.txt >>
RKreport[1]_S_01132013_02d1649.txt ; RKreport[2]_D_01132013_02d1650.txt
  • 0

#8
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello thebarracksfv

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
  • 0

#9
thebarracksfv

thebarracksfv

    Member

  • Topic Starter
  • Member
  • PipPip
  • 76 posts
Hi Gringo

Here is the report you asked for.
Combo fix had cleared Firefox as the default browser and wiped the desktop wallpaper but I guess this is normal (there are probably lots of other things I haven't noticed yet).
Other than that, the laptop is operating as I would expect with no obvious problems. I haven't checked any aol emails using this PC since it sent the blanks out. I wanted to get an all clear before checking via this PC.

Thanks again for your support. .........

ComboFix 13-01-14.01 - Pete 14/01/2013 18:16:57.1.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3067.1534 [GMT 0:00]
Running from: c:\users\Pete\Downloads\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\K8\Documents\~WRL1610.tmp
.
.
((((((((((((((((((((((((( Files Created from 2012-12-14 to 2013-01-14 )))))))))))))))))))))))))))))))
.
.
2013-01-14 18:27 . 2013-01-14 18:27 -------- d-----w- c:\users\Pete\AppData\Local\temp
2013-01-14 18:27 . 2013-01-14 18:27 -------- d-----w- c:\users\K8\AppData\Local\temp
2013-01-11 18:49 . 2013-01-11 18:49 16369160 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2013-01-11 18:48 . 2013-01-11 18:53 -------- d-----w- c:\program files\SpywareBlaster
2013-01-11 13:24 . 2012-11-22 04:45 626688 ----a-w- c:\windows\system32\usp10.dll
2013-01-11 13:24 . 2012-11-09 04:43 492032 ----a-w- c:\windows\system32\win32spl.dll
2013-01-11 13:24 . 2012-11-23 02:56 2345984 ----a-w- c:\windows\system32\win32k.sys
2013-01-11 13:22 . 2012-11-23 02:48 49152 ----a-w- c:\windows\system32\taskhost.exe
2013-01-11 13:22 . 2012-11-20 04:51 220160 ----a-w- c:\windows\system32\ncrypt.dll
2013-01-08 19:39 . 2013-01-08 19:39 -------- d-----w- c:\users\Pete\AppData\Local\Programs
2012-12-21 23:16 . 2012-12-16 14:13 295424 ----a-w- c:\windows\system32\atmfd.dll
2012-12-21 23:16 . 2012-12-16 14:13 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-21 19:05 . 2012-12-21 19:05 -------- d-----w- c:\program files\iPod
2012-12-21 19:05 . 2012-12-21 19:06 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2012-12-21 18:57 . 2012-12-21 18:57 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin7.dll
2012-12-21 18:57 . 2012-12-21 18:57 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin6.dll
2012-12-21 18:57 . 2012-12-21 18:57 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2012-12-21 18:57 . 2012-12-21 18:57 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2012-12-21 18:57 . 2012-12-21 18:57 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2012-12-21 18:57 . 2012-12-21 18:57 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2012-12-21 18:57 . 2012-12-21 18:57 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2012-12-21 18:56 . 2012-12-21 18:57 -------- d-----w- c:\program files\QuickTime
2012-12-18 14:28 . 2012-12-18 14:28 186584 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-11 18:49 . 2012-04-01 08:54 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-11 18:49 . 2011-05-20 13:11 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-14 16:49 . 2010-03-23 18:47 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-11-20 20:17 . 2012-01-21 16:20 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-11-14 02:09 . 2012-12-15 10:46 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58 . 2012-12-15 10:46 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57 . 2012-12-15 10:46 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49 . 2012-12-15 10:46 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48 . 2012-12-15 10:46 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44 . 2012-12-15 10:46 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-09 04:42 . 2012-12-12 18:23 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-02 05:11 . 2012-12-12 18:25 376832 ----a-w- c:\windows\system32\dpnet.dll
2012-10-25 03:12 . 2012-10-25 03:12 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2012-10-25 03:12 . 2012-10-25 03:12 69632 ----a-w- c:\windows\system32\QuickTime.qts
2013-01-13 15:50 . 2013-01-13 15:50 262704 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2010-11-20 144384]
"LaunchList"="c:\program files\Pinnacle\Studio 11\LaunchList2.exe" [2007-03-21 145496]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-05-08 13605408]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-05-08 92704]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2008-10-31 6609440]
"Skytel"="c:\program files\Realtek\Audio\HDA\Skytel.exe" [2008-10-31 1833504]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-02-11 186904]
"MDS_Menu"="c:\program files\HomeCinema\MediaShow4\MUITransfer\MUIStartMenu.exe" [2008-12-03 218408]
"PDVD8LanguageShortcut"="c:\program files\HomeCinema\PowerDVD8\Language\Language.exe" [2007-12-14 50472]
"tsnp2uvc"="c:\windows\tsnp2uvc.exe" [2008-08-28 233472]
"UCam_Menu"="c:\program files\HomeCinema\YouCam\MUITransfer\MUIStartMenu.exe" [2008-12-03 218408]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
c:\users\Emma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\users\K8\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\users\Pete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
BBC iPlayer Desktop.lnk - c:\users\Pete\Desktop\BBC iPlayer Desktop\BBC iPlayer Desktop.exe [2012-12-29 142336]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WD Quick View.lnk - c:\program files\Western Digital\WD SmartWare\WDDMStatus.exe [2011-8-1 3983760]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
R0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [x]
R2 resetWinService;Reset Reader;c:\program files\Realtek Semiconductor Corp\Realtek USB 2.0 Card Reader\reset.exe [x]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys [x]
R3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [x]
R3 PSSDK42;PSSDK42;c:\windows\system32\Drivers\pssdk42.sys [x]
R3 PSSDKLBF;PSSDKLBF;c:\windows\system32\Drivers\pssdklbf.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1402000.013\SYMDS.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1402000.013\SYMEFA.SYS [x]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20130107.001\BHDrvx86.sys [x]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NIS\1402000.013\ccSetx86.sys [x]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20130113.001\IDSvix86.sys [x]
S1 ProtectorDriver;ZeroVulnerabilityLabs ExploitShield;c:\program files\ZeroVulnerabilityLabs\ExploitShield\ExploitShield.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1402000.013\Ironx86.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NIS\1402000.013\SYMNETS.SYS [x]
S2 BecHelperService;BecHelperService;c:\program files\3 Mobile Broadband\3Connect\BecHelperService.exe [x]
S2 isposure_svc;IsposureAgent;c:\program files\isposure\IsposureAgent.exe [x]
S2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe [x]
S2 Rezip;Rezip;c:\windows\SYSTEM32\Rezip.exe [x]
S2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WDDMService.exe [x]
S2 WDFMEService;WDFMEService;c:\program files\Western Digital\WD SmartWare\WDFME.exe [x]
S2 WDRulesService;WDRulesService;c:\program files\Western Digital\WD SmartWare\WDRulesEngine.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;c:\windows\system32\DRIVERS\rtl8192se.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - kl1
*Deregistered* - klbg
*Deregistered* - KLIF
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-01 18:49]
.
2013-01-14 c:\windows\Tasks\ExploitShield.job
- c:\program files\ZeroVulnerabilityLabs\ExploitShield\loader32.exe [2012-12-04 01:12]
.
2013-01-13 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2093796559-2754743214-2316166445-1004Core.job
- c:\users\K8\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-09-02 17:42]
.
2013-01-13 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2093796559-2754743214-2316166445-1004UA.job
- c:\users\K8\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-09-02 17:42]
.
2013-01-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2093796559-2754743214-2316166445-1000Core.job
- c:\users\Pete\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-29 15:36]
.
2013-01-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2093796559-2754743214-2316166445-1000UA.job
- c:\users\Pete\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-29 15:36]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
IE: {{0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - http://rover.ebay.co...72741-17534-1/4
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{C4D11C1E-B29F-4FD7-940F-6BA3FE79FB9A}: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{C4D11C1E-B29F-4FD7-940F-6BA3FE79FB9A}\356425027596649602055726C69636: DhcpNameServer = 109.0.66.20 109.0.66.10
TCP: Interfaces\{C4D11C1E-B29F-4FD7-940F-6BA3FE79FB9A}\4514C4B44514C4B4D2338354535344: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Pete\AppData\Roaming\Mozilla\Firefox\Profiles\v35f35eo.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - ExtSQL: 2012-11-25 11:22; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\coFFPlgn
FF - ExtSQL: 2012-11-25 11:44; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\IPSFFPlgn
FF - ExtSQL: !HIDDEN! 2010-01-22 13:55; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
AddRemove-_{E1A63F75-1F72-4450-980D-434496FFC646} - c:\program files\Corel\Corel Painter Essentials 4\MSILauncher {E1A63F75-1F72-4450-980D-434496FFC646}
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-01-14 18:31:41
ComboFix-quarantined-files.txt 2013-01-14 18:31
.
Pre-Run: 131,982,057,472 bytes free
Post-Run: 136,675,803,136 bytes free
.
- - End Of File - - F1D5ECC479D20FE51C24490EA730796D
  • 0

#10
gringo_pr

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Greetings

I want you to run these next,

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.



Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
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#11
thebarracksfv

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Hi

Just tried to load the logs but got a message saying post too long so I will post the 2 logs seperately. Internet is really slow but I guess it's our wonderful connection rather tan anything dodgy

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-01-14 20:09:08
-----------------------------
20:09:08.625 OS Version: Windows 6.1.7601 Service Pack 1
20:09:08.625 Number of processors: 2 586 0x170A
20:09:08.625 ComputerName: OWENS-LAPTOP UserName: Pete
20:10:09.484 Initialize success
20:18:44.500 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
20:18:44.500 Disk 0 Vendor: WDC_WD32 11.0 Size: 305245MB BusType: 3
20:18:44.515 Disk 0 MBR read successfully
20:18:44.515 Disk 0 MBR scan
20:18:44.515 Disk 0 Windows 7 default MBR code
20:18:44.531 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 275245 MB offset 2048
20:18:44.562 Disk 0 Partition 2 00 0C FAT32 LBA MSWIN4.1 29998 MB offset 563703808
20:18:44.562 Disk 0 scanning sectors +625139712
20:18:44.640 Disk 0 scanning C:\Windows\system32\drivers
20:18:54.031 Service scanning
20:19:20.302 Modules scanning
20:19:30.725 Disk 0 trace - called modules:
20:19:30.740 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys halmacpi.dll
20:19:30.756 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x870e7798]
20:19:30.771 3 CLASSPNP.SYS[8b80459e] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x859a1028]
20:19:30.771 Scan finished successfully
20:19:54.577 Disk 0 MBR has been saved successfully to "C:\Users\Pete\Desktop\MBR.dat"
20:19:54.577 The log file has been saved successfully to "C:\Users\Pete\Desktop\aswMBR 14 jan.txt"



I am also assuming that only the laptop will be affected as it was the one that my daughter used to open the email and that the main pc will be ok

2nd post to follow
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#12
thebarracksfv

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Hi

The 2nd report is too long apparently so it's attached....sorry not sure what else to do

Attached Files


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#13
gringo_pr

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Greetings

we can check them both out but just one at a time

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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#14
thebarracksfv

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Hi Gringo

I'm not sure what is going on but the laptop is notallowing me to access the internet via Firefox, Chrome or Internet Explorer. I get a messgae saying C:\Program Files \Mozilla Firefox\firefox.exe
Illegal operation attempted on a registry key that has been marked for deletion.
This same type message opens whenever I attempt to open an application......Notepad reports are also no longer accessible. General files are still there but the programmes to run them don't work.

Everything was OK up to running the Clearjavacache text in combofix.

Also, showing my ignorance, I wasn't sure what the Run CFscript was.

Not sure what to do now!!!
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#15
gringo_pr

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read note2 above and restart the computer and then let me know how things are doing



gringo
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