[nobbyburton]

I have before resorting to posting a topic, exhausted several avenues trying to sort out initially a problem with office 2010 home and student edition on behalf of inlaws

initial problem was for some reason the software stopped working, mainly use excel and it wouldnt open excel files, they appeared in explorer to be pdf files, and even if association changed they would not open
after contacting <MS support was told to re-install from online download whcih tried but failed, and error 1935 message about assembly component and system just rolled back changes

at same time whilst looking into this proble, noticed their windows updates hadnt been run
tried to do this in vain hope it was was somehow connected to failing install

then got the windows update 80080005 error, and shows no history of any updates ever having happened

since this problem i have tried MS fix it, advanced spyware, from MS forums to others to do everything suggested on many different MS KB topics and still no joy

so gave up with MS and thought id give the good guys here a go, as have helped me immensely in past with my own PC issues

just tried to windows 7 repair from original disk and even that got so far then gave up

dont want know what else to do, other than go home and be glad its not my pc!
no seriously any help guidance much appreciated

can post hijack log if helpful?

[Advertisements]

Am i in wrong section of forum, no replies yet?

[nobbyburton]

Am i in wrong section of forum, no replies yet?

[nobbyburton]

Thanks.....not

[rockmilk]

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.



Please download FarbarServiceScanner and run it on the computer with the issue.
http://download.blee.../farbar/FSS.exe


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.



Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

[nobbyburton]

Thanks, will do but maybe not tonight

[rockmilk]

[nobbyburton]

MiniToolBox by Farbar Version:10-01-2013
Ran by Owner (administrator) on 28-01-2013 at 18:08:55
Running from "C:\Users\Owner\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Hardware not present)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : dlink.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : dlink.com
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : E0-69-95-1C-3A-71
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d14d:c16:cede:cb5b%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 28 January 2013 08:06:24
Lease Expires . . . . . . . . . . : 29 January 2013 16:39:30
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 299919765
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-4B-1D-C4-E0-69-95-1C-3A-71
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : dlink.com
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : D8-5D-4C-C0-D2-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4c35:f259:b9a:9498%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 28 January 2013 08:06:28
Lease Expires . . . . . . . . . . : 29 January 2013 16:39:29
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 198729036
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-4B-1D-C4-E0-69-95-1C-3A-71
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.dlink.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0B1C47F2-13DD-4F6A-8199-330AC8935ADC}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:18c1:157f:3f57:fefd(Preferred)
Link-local IPv6 Address . . . . . : fe80::18c1:157f:3f57:fefd%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.1.1

Name: google.com.dlink.com
Address: 92.242.132.4


Pinging google.com [173.194.41.102] with 32 bytes of data:
Reply from 173.194.41.102: bytes=32 time=39ms TTL=54
Reply from 173.194.41.102: bytes=32 time=39ms TTL=54

Ping statistics for 173.194.41.102:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 39ms, Average = 39ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com.dlink.com
Address: 92.242.132.4


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=643ms TTL=46
Reply from 98.139.183.24: bytes=32 time=698ms TTL=46

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 643ms, Maximum = 698ms, Average = 670ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...e0 69 95 1c 3a 71 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
11...d8 5d 4c c0 d2 23 ......Atheros AR9285 Wireless Network Adapter
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 276
192.168.1.0 255.255.255.0 On-link 192.168.1.4 281
192.168.1.2 255.255.255.255 On-link 192.168.1.2 276
192.168.1.4 255.255.255.255 On-link 192.168.1.4 281
192.168.1.255 255.255.255.255 On-link 192.168.1.2 276
192.168.1.255 255.255.255.255 On-link 192.168.1.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 276
224.0.0.0 240.0.0.0 On-link 192.168.1.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 276
255.255.255.255 255.255.255.255 On-link 192.168.1.4 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
15 58 ::/0 On-link
1 306 ::1/128 On-link
15 58 2001::/32 On-link
15 306 2001:0:5ef5:79fd:18c1:157f:3f57:fefd/128
On-link
12 276 fe80::/64 On-link
11 281 fe80::/64 On-link
15 306 fe80::/64 On-link
15 306 fe80::18c1:157f:3f57:fefd/128
On-link
11 281 fe80::4c35:f259:b9a:9498/128
On-link
12 276 fe80::d14d:c16:cede:cb5b/128
On-link
1 306 ff00::/8 On-link
15 306 ff00::/8 On-link
12 276 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/28/2013 08:36:57 AM) (Source: .NET Runtime) (User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory

Error: (01/28/2013 08:18:44 AM) (Source: .NET Runtime) (User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework\v4.0.30319 doesn't have a matching runtime directory

Error: (01/28/2013 08:08:05 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2013 05:53:56 PM) (Source: .NET Runtime) (User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 10:33:16 AM) (Source: .NET Runtime) (User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 10:26:18 AM) (Source: .NET Runtime) (User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 10:04:30 AM) (Source: .NET Runtime) (User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 10:03:27 AM) (Source: .NET Runtime) (User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 09:35:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/26/2013 10:47:33 AM) (Source: .NET Runtime) (User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory


System errors:
=============
Error: (01/28/2013 04:09:25 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (01/28/2013 01:08:37 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%126

Error: (01/28/2013 08:44:45 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%126

Error: (01/28/2013 08:44:43 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a171\??\Volume{927e55a8-7197-11e0-8739-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{1327A325-7C2E-49DA-853D-105F6C8DD3A5}

Error: (01/28/2013 08:43:57 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%126

Error: (01/28/2013 08:43:56 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a171\??\Volume{927e55a8-7197-11e0-8739-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{9C389A9E-D136-4CB5-853A-4AC7D7221D25}

Error: (01/28/2013 08:08:31 AM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070006

Error: (01/28/2013 08:08:24 AM) (Source: DCOM) (User: )
Description: {752073A1-23F2-4396-85F0-8FDB879ED0ED}

Error: (01/28/2013 08:07:54 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%126

Error: (01/28/2013 08:06:15 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a36\SystemRoot\System32\Config\SOFTWARE


Microsoft Office Sessions:
=========================
Error: (01/28/2013 08:36:57 AM) (Source: .NET Runtime)(User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory

Error: (01/28/2013 08:18:44 AM) (Source: .NET Runtime)(User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework\v4.0.30319 doesn't have a matching runtime directory

Error: (01/28/2013 08:08:05 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2013 05:53:56 PM) (Source: .NET Runtime)(User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 10:33:16 AM) (Source: .NET Runtime)(User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 10:26:18 AM) (Source: .NET Runtime)(User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 10:04:30 AM) (Source: .NET Runtime)(User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 10:03:27 AM) (Source: .NET Runtime)(User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory

Error: (01/27/2013 09:35:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/26/2013 10:47:33 AM) (Source: .NET Runtime)(User: )
Description: Shim database version C:\Windows\Microsoft.NET\Framework64\v4.0.30319 doesn't have a matching runtime directory


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 6.2.1)
Adobe AIR (Version: 2.6.0.19140)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.146)
Adobe Reader XI (11.0.01) (Version: 11.0.01)
Adobe Shockwave Player 11.6 (Version: 11.6.4.634)
AIO_Scan (Version: 130.0.365.000)
Ask Toolbar (Version: 1.15.4.0)
Ask Toolbar Updater (Version: 1.2.2.23821)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.14)
Bcool (Version: )
BCool Gadget (Version: 1.0)
BufferChm (Version: 130.0.331.000)
Camera Window DS (Version: 5.3.1)
Camera Window DVC (Version: 5.4.4)
Camera Window DVC (Version: 6.0)
Camera Window MC (Version: 6.0)
Canon Camera Access Library (Version: 8.0.0.21)
Canon Camera Support Core Library (Version: 7.3.0.4)
Canon Camera Window DC_DV 5 for ZoomBrowser EX (Version: 5.4.4)
Canon Camera Window DC_DV 6 for ZoomBrowser EX (Version: 6.0)
Canon Camera Window DSLR 5 for ZoomBrowser EX (Version: 5.3.1)
Canon Camera Window MC 6 for ZoomBrowser EX (Version: 6.0)
CANON iMAGE GATEWAY Task (Version: 1.0.0.23)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.0.0.23)
Canon Internet Library for ZoomBrowser EX (Version: 1.4.0)
Canon MovieEdit Task for ZoomBrowser EX (Version: 2.1.0.20)
Canon PhotoRecord (Version: 02.02.03002)
Canon RAW Image Task for ZoomBrowser EX (Version: 2.2)
Canon Utilities PhotoStitch 3.1 (Version: 3.1.16)
Canon ZoomBrowser EX (E) (Version: 5.05.0000)
CCleaner (Version: 3.25)
Copy (Version: 130.0.428.000)
D3DX10 (Version: 15.4.2368.0902)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.465.000)
DJ_AIO_ProductContext (Version: 130.0.365.000)
DJ_AIO_Software (Version: 130.0.365.000)
DJ_AIO_Software_min (Version: 130.0.365.000)
DVD Suite (Version: 5.0.1319)
ESET Online Scanner v3
F2100 (Version: 130.0.365.000)
F2100_Help (Version: 90.0.222.000)
FinePixViewer Resource
FinePixViewer Ver.5.3
FUJIFILM USB Driver
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.123)
GPBaseService2 (Version: 130.0.371.000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Deskjet All-In-One Driver Software 13.0 Rel. 1 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2119)
Internet Library (Version: 1.4.0)
Junk Mail filter update (Version: 15.4.3502.0922)
LightScribe System Software 1.12.29.2 (Version: 1.12.29.2)
MarketResearch (Version: 130.0.374.000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MovieEdit Task (Version: 2.1.0.20)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nectar Search Toolbar (Version: 1.514)
Nero 7 Essentials (Version: 7.03.1054)
neroxml (Version: 1.0.0)
Olympus DSS Player Standard (Version: 1.0.1)
PhotoStitch (Version: 3.1.16)
PowerDVD (Version: 7.0.3409.a)
PowerProducer
Rapport (Version: 3.5.1108.73)
Rapport (Version: 3.5.1201.94)
RAW Image Task 2.2 (Version: 2.2)
Realtek High Definition Audio Driver (Version: 6.0.1.6093)
Scan (Version: 13.0.0.0)
Search Results Toolbar (Version: 1.0.0.12)
Shop for HP Supplies (Version: 13.0)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.469.000)
SUPERAntiSpyware (Version: 5.6.1014)
Tesco Photobooks
Toolbox (Version: 130.0.648.000)
TP-LINK Wireless Client Utility (Version: 7.0)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
WebReg (Version: 130.0.132.017)
Webroot SecureAnywhere (Version: 8.0.2.96)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! Toolbar

========================= Devices: ================================

Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 4061.12 MB
Available physical RAM: 3051.01 MB
Total Pagefile: 8120.43 MB
Available Pagefile: 6397.53 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.61 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:884.59 GB) NTFS
7 Drive k: (Expansion Drive) (Fixed) (Total:232.88 GB) (Free:200.6 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator Guest Owner


**** End of log ****

[nobbyburton]

Farbar Service Scanner Version: 16-01-2013
Ran by Owner (administrator) on 28-01-2013 at 18:13:50
Running from "C:\Users\Owner\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

[nobbyburton]

"HKLM\System\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\StartupPrograms" "" "" ""
+ "rdpclip" "" "" "File not found: rdpclip"
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "HotKeysCmds" "hkcmd Module" "Intel Corporation" "c:\windows\system32\hkcmd.exe"
+ "IgfxTray" "igfxTray Module" "Intel Corporation" "c:\windows\system32\igfxtray.exe"
+ "Persistence" "persistence Module" "Intel Corporation" "c:\windows\system32\igfxpers.exe"
+ "RtHDVCpl" "Realtek HD Audio Manager" "Realtek Semiconductor" "c:\program files\realtek\audio\hda\ravcpl64.exe"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "Adobe ARM" "Adobe Reader and Acrobat Manager" "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\arm\1.0\adobearm.exe"
+ "ApnUpdater" "Ask Updater" "Ask" "c:\program files (x86)\ask.com\updater\updater.exe"
+ "HP Software Update" "hpwuSchd Application" "Hewlett-Packard" "c:\program files (x86)\hp\hp software update\hpwuschd2.exe"
+ "hpqSRMon" "HpqSRmon" "Hewlett-Packard" "c:\program files (x86)\hp\digital imaging\bin\hpqsrmon.exe"
+ "LanguageShortcut" "Language Application" "" "c:\program files (x86)\cyberlink\powerdvd\language\language.exe"
+ "REGSHAVE" "Shaving Registry" "FUJI PHOTO FILM CO., LTD." "c:\program files (x86)\regshave\regshave.exe"
+ "RemoteControl" "PowerDVD RC Service" "Cyberlink Corp." "c:\program files (x86)\cyberlink\powerdvd\pdvdserv.exe"
+ "WRSVC" "Webroot SecureAnywhere" "Webroot" "c:\program files\webroot\wrsa.exe"
"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup" "" "" ""
+ "Device Detector 4.lnk" "Device Detector 4" "OLYMPUS IMAGING CORP." "c:\program files (x86)\olympus\devicedetector\devicedetector4.exe"
+ "Directrec Configuration Tool.lnk" "Directrec Configuration Tool" "OLYMPUS IMAGING CORP." "c:\program files (x86)\olympus\directrecconfig\directrecconfigurationtool.exe"
+ "Exif Launcher 2.lnk" "Exif Launcher 2" "FUJI PHOTO FILM CO., LTD." "c:\program files\finepixviewer\quickdcf2.exe"
+ "HP Digital Imaging Monitor.lnk" "HP Digital Imaging Monitor" "Hewlett-Packard Co." "c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe"
+ "Install Webroot FF RunOnce.lnk" "Webroot Installer" "Webroot Software, Inc." "c:\program files (x86)\common files\wruninstall.exe"
+ "Install Webroot IE RunOnce.lnk" "Webroot Installer" "Webroot Software, Inc." "c:\program files (x86)\common files\wruninstall.exe"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" ""
+ "Microsoft Windows" "Windows Mail" "Microsoft Corporation" "c:\program files\windows mail\winmail.exe"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components" "" "" ""
+ "LightScribe Control Panel" "" "Hewlett-Packard Company" "c:\program files (x86)\common files\lightscribe\lsrunonce.exe"
+ "Microsoft Windows" "Windows Mail" "Microsoft Corporation" "c:\program files (x86)\windows mail\winmail.exe"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "LightScribe Control Panel" "" "Hewlett-Packard Company" "c:\program files (x86)\common files\lightscribe\lightscribecontrolpanel.exe"
+ "msnmsgr" "Windows Live Messenger" "Microsoft Corporation" "c:\program files (x86)\windows live\messenger\msnmsgr.exe"
+ "Sidebar" "Windows Desktop Gadgets" "Microsoft Corporation" "c:\program files\windows sidebar\sidebar.exe"
+ "SUPERAntiSpyware" "SUPERAntiSpyware Application" "SUPERAntiSpyware.com" "c:\program files\superantispyware\superantispyware.exe"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" ""
+ "SASContextMenu Class" "SUPERAntiSpyware Context Menu Extension" "SUPERAntiSpyware.com" "c:\program files\superantispyware\sasctxmn64.dll"
+ "WRShellExt" "Webroot SecureAnywhere" "Webroot" "c:\windows\system32\wrusr.dll"
"HKLM\Software\Wow6432Node\Classes\*\ShellEx\ContextMenuHandlers" "" "" ""
+ "Cover Designer" "Cover Designer" "Nero AG" "c:\program files (x86)\nero\nero 7\nero coverdesigner\coveredextension.dll"
+ "NBShellHook Class" "Nero BackItUp" "Nero AG" "c:\program files (x86)\nero\nero 7\nero backitup\nbshell.dll"
+ "WRShellExt" "Webroot SecureAnywhere" "Webroot" "c:\windows\syswow64\wrusr.dll"
"HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers" "" "" ""
+ "SASContextMenu Class" "SUPERAntiSpyware Context Menu Extension" "SUPERAntiSpyware.com" "c:\program files\superantispyware\sasctxmn64.dll"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" ""
+ "Gadgets" "Sidebar droptarget" "Microsoft Corporation" "c:\program files\windows sidebar\sbdrop.dll"
+ "igfxcui" "igfxpph Module" "Intel Corporation" "c:\windows\system32\igfxpph.dll"
"HKLM\Software\Wow6432Node\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" ""
+ "Gadgets" "Sidebar droptarget" "Microsoft Corporation" "c:\program files (x86)\windows sidebar\sbdrop.dll"
"HKLM\Software\Wow6432Node\Classes\Folder\Shellex\ColumnHandlers" "" "" ""
+ "PDF Shell Extension" "PDF Shell Extension" "Adobe Systems, Inc." "c:\program files (x86)\common files\adobe\acrobat\activex\pdfshell.dll"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" ""
+ "WRShellExt" "Webroot SecureAnywhere" "Webroot" "c:\windows\system32\wrusr.dll"
"HKLM\Software\Wow6432Node\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" ""
+ "NBShellHook Class" "Nero BackItUp" "Nero AG" "c:\program files (x86)\nero\nero 7\nero backitup\nbshell.dll"
+ "WRShellExt" "Webroot SecureAnywhere" "Webroot" "c:\windows\syswow64\wrusr.dll"
"HKLM\Software\Wow6432Node\Classes\Folder\ShellEx\DragDropHandlers" "" "" ""
+ "NBShellHook" "Nero BackItUp" "Nero AG" "c:\program files (x86)\nero\nero 7\nero backitup\nbshell.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers" "" "" ""
+ "_WrSyncExcl" "Webroot SecureAnywhere" "Webroot" "c:\windows\system32\wrusr.dll"
+ "_WrSyncGreen" "Webroot SecureAnywhere" "Webroot" "c:\windows\system32\wrusr.dll"
+ "_WrSyncRed" "Webroot SecureAnywhere" "Webroot" "c:\windows\system32\wrusr.dll"
+ "_WrSyncYellow" "Webroot SecureAnywhere" "Webroot" "c:\windows\system32\wrusr.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "Google Toolbar Helper" "Google Toolbar" "Google Inc." "c:\program files (x86)\google\google toolbar\googletoolbar_64.dll"
+ "Google Toolbar Notifier BHO" "GoogleToolbarNotifier" "Google Inc." "c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg64.dll"
+ "Webroot Vault" "Webroot Toolbar" "" "c:\programdata\wrdata\pkg\lpbar64.dll"
+ "Windows Live ID Sign-in Helper" "Microsoft® Windows Live ID Login Helper" "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\windowslivelogin.dll"
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "&Yahoo! Toolbar Helper" "Yahoo! Toolbar" "Yahoo! Inc." "c:\program files (x86)\yahoo!\companion\installs\cpn\yt.dll"
+ "Adobe PDF Link Helper" "Adobe PDF Helper for Internet Explorer" "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\acrobat\activex\acroiehelpershim.dll"
+ "Ask Toolbar" "Ask Toolbar" "Ask" "c:\program files (x86)\ask.com\genericasktoolbar.dll"
+ "Bcool Class" "IEPlugin" "" "c:\programdata\bcool\bhoclass.dll"
+ "Google Toolbar Helper" "Google Toolbar" "Google Inc." "c:\program files (x86)\google\google toolbar\googletoolbar_32.dll"
+ "Google Toolbar Notifier BHO" "GoogleToolbarNotifier" "Google Inc." "c:\program files (x86)\google\googletoolbarnotifier\5.7.8313.1002\swg.dll"
+ "HP Print Enhancer" "HP Smart Web Printing add-on for Internet Explorer" "Hewlett-Packard Co." "c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_printenhancer.dll"
+ "HP Smart BHO Class" "HP Smart Web Printing add-on for Internet Explorer" "Hewlett-Packard Co." "c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_bho.dll"
+ "Nectar Search Toolbar BHO" "FreeCause Toolbar" "" "c:\program files (x86)\nectar search toolbar\toolbar.dll"
+ "Search Results Toolbar" "Ask.com Dynamic Link Library" "Ask.com" "c:\program files (x86)\searchresults\searchresultsdx.dll"
+ "SingleInstance Class" "Yahoo! Single Instance for Mail" "Yahoo! Inc" "c:\program files (x86)\yahoo!\companion\installs\cpn\ytsingleinstance.dll"
+ "Webroot Vault" "Webroot Toolbar" "" "c:\programdata\wrdata\pkg\lpbar.dll"
+ "Windows Live ID Sign-in Helper" "Microsoft® Windows Live ID Login Helper" "Microsoft Corp." "c:\program files (x86)\common files\microsoft shared\windows live\windowslivelogin.dll"
+ "Windows Live Messenger Companion Helper" "Windows Live Messenger Companion Core" "Microsoft Corporation" "c:\program files (x86)\windows live\companion\companioncore.dll"
"HKLM\Software\Microsoft\Internet Explorer\Toolbar" "" "" ""
+ "Google Toolbar" "Google Toolbar" "Google Inc." "c:\program files (x86)\google\google toolbar\googletoolbar_64.dll"
+ "Webroot Toolbar" "Webroot Toolbar" "" "c:\programdata\wrdata\pkg\lpbar64.dll"
"HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Toolbar" "" "" ""
+ "Ask Toolbar" "Ask Toolbar" "Ask" "c:\program files (x86)\ask.com\genericasktoolbar.dll"
+ "Google Toolbar" "Google Toolbar" "Google Inc." "c:\program files (x86)\google\google toolbar\googletoolbar_32.dll"
+ "Nectar Search Toolbar" "FreeCause Toolbar" "" "c:\program files (x86)\nectar search toolbar\toolbar.dll"
+ "Search Results Toolbar" "Ask.com Dynamic Link Library" "Ask.com" "c:\program files (x86)\searchresults\searchresultsdx.dll"
+ "Webroot Toolbar" "Webroot Toolbar" "" "c:\programdata\wrdata\pkg\lpbar.dll"
+ "Yahoo! Toolbar" "Yahoo! Toolbar" "Yahoo! Inc." "c:\program files (x86)\yahoo!\companion\installs\cpn\yt.dll"
"HKLM\Software\Microsoft\Internet Explorer\Extensions" "" "" ""
+ "Webroot" "Webroot Toolbar" "" "c:\programdata\wrdata\pkg\lpbar64.dll"
"HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Extensions" "" "" ""
+ "&Blog This in Windows Live Writer" "Windows Live Writer Blog This Extension" "Microsoft Corporation" "c:\program files (x86)\windows live\writer\writerbrowserextension.dll"
+ "Messenger Companion (Ctrl+Shift+C)" "Windows Live Messenger Companion Core" "Microsoft Corporation" "c:\program files (x86)\windows live\companion\companioncore.dll"
+ "Show or hide HP Smart Web Printing" "HP Smart Web Printing add-on for Internet Explorer" "Hewlett-Packard Co." "c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_bho.dll"
+ "Webroot" "Webroot Toolbar" "" "c:\programdata\wrdata\pkg\lpbar.dll"
"Task Scheduler" "" "" ""
+ "\CCleanerSkipUAC" "CCleaner" "Piriform Ltd" "c:\program files\ccleaner\ccleaner.exe"
+ "\Microsoft\Windows Defender\MP Scheduled Scan" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\windows defender\mpcmdrun.exe"
+ "\Microsoft\Windows Live\SOXE\Extractor Definitions Update Task" "Windows Live Social Object Extractor Engine" "Microsoft Corporation" "c:\program files (x86)\windows live\soxe\wlsoxe.dll"
+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo" "" "" "c:\windows\system32\gathernetworkinfo.vbs"
+ "\Microsoft\Windows\Windows Media Sharing\UpdateLibrary" "Windows Media Player Network Sharing Service Configuration Application" "Microsoft Corporation" "c:\program files\windows media player\wmpnscfg.exe"
+ "\Regwork" "" "" "File not found: C:\Program Files (x86)\RegWork\RegWork.exe"
+ "\Scheduled Update for Ask Toolbar" "" "" "c:\program files (x86)\ask.com\updatetask.exe"
+ "\SidebarExecute" "Windows Desktop Gadgets" "Microsoft Corporation" "c:\program files\windows sidebar\sidebar.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "!SASCORE" "SUPERAntiSpyware Core Service" "SUPERAntiSpyware.com" "c:\program files\superantispyware\sascore64.exe"
+ "AdobeARMservice" "Adobe Acrobat Updater keeps your Adobe software up to date." "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\arm\1.0\armsvc.exe"
+ "AdobeFlashPlayerUpdateSvc" "This service keeps your Adobe Flash Player installation up to date with the latest enhancements and security fixes." "Adobe Systems Incorporated" "c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe"
+ "CCALib8" "Canon Camera Access Library 8" "Canon Inc." "c:\program files (x86)\canon\cal\calmain.exe"
+ "fsssvc" "This service enables Family Safety on the computer. If this service is not running, Family Safety will not work." "Microsoft Corporation" "c:\program files (x86)\windows live\family safety\fsssvc.exe"
+ "gupdate" "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe"
+ "gupdatem" "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe"
+ "gusvc" "Google Updater keeps your Google software up to date. If Google Updater Service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work." "Google" "c:\program files (x86)\google\common\google updater\googleupdaterservice.exe"
+ "hpqcxs08" "HP CUE Context Manager Objects" "Hewlett-Packard Co." "c:\program files (x86)\hp\digital imaging\bin\hpqcxs08.dll"
+ "hpqddsvc" "This service detects and monitors CUE devices on the system." "Hewlett-Packard Co." "c:\program files (x86)\hp\digital imaging\bin\hpqddsvc.dll"
+ "LightScribeService" "Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work." "Hewlett-Packard Company" "c:\program files (x86)\common files\lightscribe\lssrvc.exe"
+ "NBService" "Nero BackItUp Service is responsible to control all jobs created using Nero BackItUp. These jobs can create backups of selected files/folders/partitions or complete hard disk to hard disk, network drive, disc or FTP." "Nero AG" "c:\program files (x86)\nero\nero 7\nero backitup\nbservice.exe"
+ "Net Driver HPZ12" "Dot4Net Module" "Hewlett-Packard" "c:\windows\system32\hpzinw12.dll"
+ "NMIndexingService" "Nero Home" "Nero AG" "c:\program files (x86)\common files\ahead\lib\nmindexingservice.exe"
+ "Olympus DVR Service" "Olympus DVR Service" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\devicemanager\olydvrsv.exe"
+ "ose" "Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports." "Microsoft Corporation" "c:\program files (x86)\common files\microsoft shared\source engine\ose.exe"
+ "Pml Driver HPZ12" "PmlDrv Module" "Hewlett-Packard" "c:\windows\system32\hpzipm12.dll"
+ "RapportMgmtService" "Central Rapport Management and Monitoring Service" "Trusteer Ltd." "c:\program files (x86)\trusteer\rapport\bin\rapportmgmtservice.exe"
+ "RichVideo" "RichVideo Module" "" "c:\program files (x86)\cyberlink\shared files\richvideo.exe"
+ "WinDefend" "Protection against spyware and potentially unwanted software" "Microsoft Corporation" "c:\program files\windows defender\mpsvc.dll"
+ "wlidsvc" "Enables Windows Live ID authentication." "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\wlidsvc.exe"
+ "WMPNetworkSvc" "Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play" "Microsoft Corporation" "c:\program files\windows media player\wmpnetwk.exe"
+ "WRSVC" "Webroot SecureAnywhere Complete v8.0.2.96" "Webroot" "c:\program files\webroot\wrsa.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "adp94xx" "Adaptec Windows SAS/SATA Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adp94xx.sys"
+ "adpahci" "Adaptec Windows SATA Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adpahci.sys"
+ "adpu320" "Adaptec StorPort Ultra320 SCSI Driver (X64)" "Adaptec, Inc." "c:\windows\system32\drivers\adpu320.sys"
+ "aliide" "ALi mini IDE Driver" "Acer Laboratories Inc." "c:\windows\system32\drivers\aliide.sys"
+ "amdsata" "AHCI 1.2 Device Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdsata.sys"
+ "amdsbs" "AMD Technology AHCI Compatible Controller Driver for Windows - AMD64 platform" "AMD Technologies Inc." "c:\windows\system32\drivers\amdsbs.sys"
+ "amdxata" "Storage Filter Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdxata.sys"
+ "arc" "Adaptec RAID Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\arc.sys"
+ "arcsas" "Adaptec SAS RAID WS03 Driver" "Adaptec, Inc." "c:\windows\system32\drivers\arcsas.sys"
+ "athr" "Atheros Extensible Wireless LAN device driver" "Atheros Communications, Inc." "c:\windows\system32\drivers\athrx.sys"
+ "b06bdrv" "Broadcom NetXtreme II GigE VBD" "Broadcom Corporation" "c:\windows\system32\drivers\bxvbda.sys"
+ "b57nd60a" "Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver." "Broadcom Corporation" "c:\windows\system32\drivers\b57nd60a.sys"
+ "BrFiltLo" "Windows ME USB Mass-Storage Bulk-Only Lower Filter Driver" "Brother Industries, Ltd." "c:\windows\system32\drivers\brfiltlo.sys"
+ "BrFiltUp" "Windows ME USB Mass-Storage Bulk-Only Upper Filter Driver" "Brother Industries, Ltd." "c:\windows\system32\drivers\brfiltup.sys"
+ "Brserid" "Brotehr Serial I/F Driver (WDM)" "Brother Industries Ltd." "c:\windows\system32\drivers\brserid.sys"
+ "BrSerWdm" "Brother Serial driver (WDM version)" "Brother Industries Ltd." "c:\windows\system32\drivers\brserwdm.sys"
+ "BrUsbMdm" "Brother USB MDM Driver " "Brother Industries Ltd." "c:\windows\system32\drivers\brusbmdm.sys"
+ "BrUsbSer" "Brother USB Serial Driver" "Brother Industries Ltd." "c:\windows\system32\drivers\brusbser.sys"
+ "cmdide" "CMD PCI IDE Bus Driver" "CMD Technology, Inc." "c:\windows\system32\drivers\cmdide.sys"
+ "ebdrv" "Broadcom NetXtreme II 10 GigE VBD" "Broadcom Corporation" "c:\windows\system32\drivers\evbda.sys"
+ "elxstor" "Storport Miniport Driver for LightPulse HBAs" "Emulex" "c:\windows\system32\drivers\elxstor.sys"
+ "hcw85cir" "Hauppauge WinTV 885 Consumer IR Driver for eHome" "Hauppauge Computer Works, Inc." "c:\windows\system32\drivers\hcw85cir.sys"
+ "HpSAMD" "Smart Array SAS/SATA Controller Media Driver" "Hewlett-Packard Company" "c:\windows\system32\drivers\hpsamd.sys"
+ "iaStorV" "Intel Matrix Storage Manager driver - x64" "Intel Corporation" "c:\windows\system32\drivers\iastorv.sys"
+ "igfx" "Intel Graphics Kernel Mode Driver" "Intel Corporation" "c:\windows\system32\drivers\igdkmd64.sys"
+ "iirsp" "Intel/ICP Raid Storport Driver" "Intel Corp./ICP vortex GmbH" "c:\windows\system32\drivers\iirsp.sys"
+ "IntcAzAudAddService" "Realtek® High Definition Audio Function Driver" "Realtek Semiconductor Corp." "c:\windows\system32\drivers\rtkvhd64.sys"
+ "L1C" "Atheros L1c PCI-E Gigabit Ethernet Controller" "Atheros Communications, Inc." "c:\windows\system32\drivers\l1c62x64.sys"
+ "LSI_FC" "LSI Fusion-MPT FC Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_fc.sys"
+ "LSI_SAS" "LSI Fusion-MPT SAS Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas.sys"
+ "LSI_SAS2" "LSI SAS Gen2 Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas2.sys"
+ "LSI_SCSI" "LSI Fusion-MPT SCSI Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_scsi.sys"
+ "megasas" "MEGASAS RAID Controller Driver for Windows 7\Server 2008 R2 for x64" "LSI Corporation" "c:\windows\system32\drivers\megasas.sys"
+ "MegaSR" "LSI MegaRAID Software RAID Driver" "LSI Corporation, Inc." "c:\windows\system32\drivers\megasr.sys"
+ "MTsensor" "ATK0110 ACPI Utility" "" "c:\windows\system32\drivers\asacpi.sys"
+ "nfrd960" "IBM ServeRAID Controller Driver" "IBM Corporation" "c:\windows\system32\drivers\nfrd960.sys"
+ "nvraid" "NVIDIA® nForce™ RAID Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvraid.sys"
+ "nvstor" "NVIDIA® nForce™ Sata Performance Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvstor.sys"
+ "ql2300" "QLogic Fibre Channel Stor Miniport Driver" "QLogic Corporation" "c:\windows\system32\drivers\ql2300.sys"
+ "ql40xx" "QLogic iSCSI Storport Miniport Driver" "QLogic Corporation" "c:\windows\system32\drivers\ql40xx.sys"
+ "RapportCerberus_43926" "" "" "c:\programdata\trusteer\rapport\store\exts\rapportcerberus\43926\rapportcerberus64_43926.sys"
+ "RapportEI64" "RapportEI64" "Trusteer Ltd." "c:\program files (x86)\trusteer\rapport\bin\x64\rapportei64.sys"
+ "RapportKE64" "RapportKE" "Trusteer Ltd." "c:\windows\system32\drivers\rapportke64.sys"
+ "RapportPG64" "RapportPG64" "Trusteer Ltd." "c:\program files (x86)\trusteer\rapport\bin\x64\rapportpg64.sys"
+ "SASDIFSV" "SASDIFSV64.SYS" "SUPERAdBlocker.com and SUPERAntiSpyware.com" "c:\program files\superantispyware\sasdifsv64.sys"
+ "SASKUTIL" "SASKUTIL64.SYS" "SUPERAdBlocker.com and SUPERAntiSpyware.com" "c:\program files\superantispyware\saskutil64.sys"
+ "secdrv" "Macrovision SECURITY Driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys"
+ "SiSRaid2" "SiS RAID Stor Miniport Driver" "Silicon Integrated Systems Corp." "c:\windows\system32\drivers\sisraid2.sys"
+ "SiSRaid4" "SiS AHCI Stor-Miniport Driver" "Silicon Integrated Systems" "c:\windows\system32\drivers\sisraid4.sys"
+ "stexstor" "Promise SuperTrak EX Series Driver for Windows " "Promise Technology" "c:\windows\system32\drivers\stexstor.sys"
+ "viaide" "VIA Generic PCI IDE Bus Driver" "VIA Technologies, Inc." "c:\windows\system32\drivers\viaide.sys"
+ "vsmraid" "VIA RAID DRIVER FOR AMD-X86-64" "VIA Technologies Inc.,Ltd" "c:\windows\system32\drivers\vsmraid.sys"
+ "WRkrn" "Webroot SecureAnywhere" "Webroot" "c:\windows\system32\drivers\wrkrn.sys"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm"
"HKLM\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\syswow64\l3codeca.acm"
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\syswow64\iccvid.dll"
"HKLM\Software\Wow6432Node\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" ""
+ "Canon G.726 Decoder" "Canon G.726 Decoder" "Canon Inc." "c:\program files (x86)\canon\g726decoder\canong726decoder.ax"
+ "Canon Motion-JPEG Decoder" "Motion-JPEG Decoder Filter" "Canon Inc." "c:\program files (x86)\canon\zoombrowser ex\program\canonmjpegdecoder.ax"
+ "Canon Motion-JPEG Encoder" "Motion-JPEG Encoder Filter" "Canon Inc." "c:\program files (x86)\canon\zoombrowser ex\program\canonmjpegencoder.ax"
+ "Canon Resizer" "CanonResizer" "Canon Inc." "c:\program files (x86)\canon\zoombrowser ex\program\canonresizer.ax"
+ "Canon Text Source Filter" "Canon Text Source Filter" "Canon Inc." "c:\program files (x86)\canon\zoombrowser ex\program\canontextsourcefilter.ax"
+ "Canon-Actual-Data-Length-Setter" "CanonActualDataLengthSetter" "Canon Inc." "c:\program files (x86)\canon\zoombrowser ex\program\canonactualdatalengthsetter.ax"
+ "Capture File Writer" "Windows Live Video Acquisition Filters" "Microsoft Corporation" "c:\program files (x86)\windows live\photo gallery\wlxvafilt.dll"
+ "CyberLink Audio Commercial Cut Analyzer" "CLAudCM" "Cyberlink Corp." "c:\program files (x86)\cyberlink\powerproducer\claudcm.ax"
+ "CyberLink Audio Decoder (PDVD7 UPnP)" "CyberLink Audio Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\upnp\claud.ax"
+ "CyberLink Audio Decoder (PDVD7)" "CyberLink Audio Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\audiofilter\claud.ax"
+ "CyberLink Audio Effect (PDVD7)" "CyberLink Audio Effect Filter" "CyberLink Corporation" "c:\program files (x86)\cyberlink\powerdvd\audiofilter\claudfx.ax"
+ "CyberLink Audio Resampler" "CLAuRsmpl.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppaursmpl.ax"
+ "CyberLink Audio Spectrum Analyzer (PDVD7)" "CLAudSpa.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\audiofilter\claudspa.ax"
+ "CyberLink Audio Wizard" "CyberLink Audio Wizard Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\audiofilter\claudwizard.ax"
+ "CyberLink AudioCD Filter (PDVD7)" "CyberLink AudioCD Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\audiofilter\claudiocd.ax"
+ "CyberLink Demultiplexer" "MPEG-2 Dempltiplexer" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppdemuxer.ax"
+ "CyberLink Demux (PDVD7 UPnP)" "MPEG-2 Dempltiplexer" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\upnp\cldemuxer.ax"
+ "CyberLink Demux (PDVD7)" "MPEG-2 Dempltiplexer" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\navfilter\cldemuxer.ax"
+ "CyberLink DV Buffer" "DV dump Filter" "CyberLink Corporation" "c:\program files (x86)\cyberlink\powerproducer\ppdvdump.ax"
+ "CyberLink DVD Navigator (PDVD7)" "CyberLink DVD Navigation Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\navfilter\clnavx.ax"
+ "CyberLink Editing Service 3.0 (Source)" "CES Kernel" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\cledtkrn.dll"
+ "CyberLink Frame Parser" "CLFParser" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\clfparser.ax"
+ "CyberLink Line21 Decoder (PDVD7)" "CyberLink Line21 Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\videofilter\clline21.ax"
+ "CyberLink Load Image Filter" "CLImage" "CyberLink" "c:\program files (x86)\cyberlink\shared files\climage.ax"
+ "CyberLink MPEG Splitter" "CyberLink MPEG Splitter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\upnp\clsplter.ax"
+ "CyberLink MPEG-4 Splitter (PDVD7)" "CyberLink MPEG-4 Splitter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\navfilter\clm4splt.ax"
+ "CyberLink Push-Mode CLStream (PDVD7)" "CLStream" "CyberLink" "c:\program files (x86)\cyberlink\powerdvd\upnp\clstream(pushmode).ax"
+ "Cyberlink Scene Detect Filter" "CLScnDt" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppscndt.ax"
+ "CyberLink Streamming Filter (PDVD7)" "Cyberlink Streaming Source Filter(Scramble)" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\upnp\clstream.ax"
+ "Cyberlink Sub-Picture Filter" "Cyberlink Sub-Picture Filter" "Cyberlink" "c:\program files (x86)\cyberlink\powerproducer\clsubpic.ax"
+ "Cyberlink SubTitle Importor (PDVD7)" "CLSubTitle.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\videofilter\clsubtitle.ax"
+ "CyberLink TimeStretch Filter (PDVD7)" "CLAuTS.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\audiofilter\clauts.ax"
+ "Cyberlink TS Information" "CLTSInfo" "Cyberlink" "c:\program files (x86)\cyberlink\powerproducer\pptsinfo.ax"
+ "CyberLink Video/SP Decoder (PDVD7)" "CyberLink Video/SP Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\videofilter\clvsd.ax"
+ "CyberLink Video/SP Decoder(PDVD7 HomeNetwork)" "CyberLink Video/SP Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd\upnp\clvsd.ax"
+ "DV Scenes" "DV-Timecode based Scenechange Detection" "Nero AG" "c:\program files (x86)\nero\nero 7\nero vision\nvdv.dll"
+ "DV Source Filter" "DV-Timecode based Scenechange Detection" "Nero AG" "c:\program files (x86)\nero\nero 7\nero vision\nvdv.dll"
+ "FinePix Color Filter" "FinePix Color Filter" "FUJI PHOTO FILM CO.,LTD." "c:\program files\finepixviewer\extensions\helpers\mvfilters\fxcolorft.ax"
+ "FinePix Rotate Filter" "FinePix Rotate Filter" "FUJI PHOTO FILM CO.,LTD." "c:\program files\finepixviewer\extensions\helpers\mvfilters\fxrotateft.ax"
+ "Fujifilm Setup Filter" "FujifilmSetupFilter" "FUJI PHOTO FILM CO., LTD. " "c:\program files\finepixviewer\extensions\helpers\mvfilters\fujifilmsetupfilter.ax"
+ "HighMAT and MPV Navigator Filter" "MPV Playback Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\hmnavigator.ax"
+ "HighMAT/MPV Navigation Client Filter" "MPV Playback Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\hmnavigator.ax"
+ "MPEG-2 PSI Reader Filter" "Mpeg2PsiReader" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\mpeg2psireader.ax"
+ "MPEG-2 Stream Reader Filter" "Mpeg2StreamReader" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\mpeg2streamreader.ax"
+ "Nero Audible Decoder" "Nero Audible Decoder" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neaudible.ax"
+ "Nero Audio CD Filter" "Nero Audio CD Source Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neaudcd.ax"
+ "Nero Audio CD Navigator" "Nero Audio CD Source Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neaudcd.ax"
+ "Nero Audio Source" "Nero Library" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nerender.ax"
+ "Nero Audio Stream Renderer" "Nero Library" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nerender.ax"
+ "Nero Audio Stream Renderer" "Nero Library" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nerender.ax"
+ "Nero AV Synchronizer" "Audio/Video Synchronizer" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neavsync.ax"
+ "Nero Deinterlace" "Deinterlacing Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nedeinterlace.ax"
+ "Nero Digital AVC Audio Encoder" "AAC LC/HE Audio Encoder" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nendaud.ax"
+ "Nero Digital AVC File Writer" "NeroDigital File Format Muxer" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nendmux.ax"
+ "Nero Digital AVC Muxer" "NeroDigital File Format Muxer" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nendmux.ax"
+ "Nero Digital AVC Null Renderer" "NeroDigital File Format Muxer" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nendmux.ax"
+ "Nero Digital AVC Subpicture Enc" "NeroDigital File Format Muxer" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nendmux.ax"
+ "Nero Digital AVC Video Enc" "MPEG4 and H.264 (AVC) Video Encoder" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nendvid.ax"
+ "Nero Digital Parser" "NeroDigital / mp4 / avi / mov parser" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\ndparser.ax"
+ "Nero DV Splitter" "DV Splitter Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nedvsplitter.ax"
+ "Nero ES Video Reader" "NeroDigital / mp4 / avi / mov parser" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\ndparser.ax"
+ "Nero File Source" "Nero SVCD source filter" "Nero AG " "c:\program files (x86)\common files\ahead\dsfilter\nefilesrc.ax"
+ "Nero File Source (Async.)" "Nero Home" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nefilesourceasync.ax"
+ "Nero File Source / Splitter" "Push Mode VOB Source Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nefsource.ax"
+ "Nero FLV Splitter" "Nero FLV Splitter Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neflvsplitter.ax"
+ "Nero Format Converter" "Frame rate / Color space converter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neroformatconv.ax"
+ "Nero Frame Capture" "Direct Show frame grabber filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\necapture.ax"
+ "Nero FTC" "Frame Time Corrector Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neftc.ax"
+ "Nero InteractiveGraphics Decoder" "Graphics Decoder Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nebdgraphic.ax"
+ "Nero MP3 Encoder" "MP3 Encoding Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nemp3encoder.ax"
+ "Nero MP4 Splitter" "MP4 Splitter Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nemp4splitter.ax"
+ "Nero Mpeg2 Encoder" "MPEG 1/2 encoder filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nevcr.ax"
+ "Nero Ogg Splitter" "Ogg Splitter Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neoggsplitter.ax"
+ "Nero Overlay Mixer" "Overlay Mixer Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neoverlaymixer.ax"
+ "Nero Photo Source" "Nero Home" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nephotosource.ax"
+ "Nero PresentationGraphics Decoder" "Graphics Decoder Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nebdgraphic.ax"
+ "Nero PS Muxer" "" "" "c:\program files (x86)\common files\ahead\dsfilter\nepsmuxer.ax"
+ "Nero QuickTime™ Audio Decoder" "QuickTime™ Decoder Wrapper" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neqtdec.ax"
+ "Nero QuickTime™ Video Decoder" "QuickTime™ Decoder Wrapper" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neqtdec.ax"
+ "Nero Resize" "Resizing Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\neresize.ax"
+ "Nero Sample Queue" "Sample Queue Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nesamplequeue.ax"
+ "Nero Scene Change Detector" "Scene Change Detector" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nescenedetector.ax"
+ "Nero Scene Change Detector" "Scene Change Detector" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nescenedetector.ax"
+ "Nero Sound Processor" "Nero Sound Processor" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nesoundproc.ax"
+ "Nero Splitter" "Splitter Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nesplitter.ax"
+ "Nero Stream Buffer Sink" "Nero Stream Buffer Engine" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nesbe.ax"
+ "Nero Stream Buffer Source" "Nero Stream Buffer Engine" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nesbe.ax"
+ "Nero Stream Control" "Transport Stream Controller Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nestreamcontrol.ax"
+ "Nero Subpicture Decoder" "Nero Subpicture Decoder" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nesubpicture.ax"
+ "Nero Subtitle" "Subtitle Mixer" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nesubtitle.ax"
+ "Nero Thumbnail Decoder" "Thumbnail Decoder Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nebdthumbnail.ax"
+ "Nero Vcd Navigator" "Nero Vcd Navigator Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nevcd.ax"
+ "Nero Video Analyzer" "Nero Video Analyzer" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nevideoanalyzer.ax"
+ "Nero Video Processor" "Resize / Deinterlace / Color Correction / Film Effect / Frame Capture Filter" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nerovideoproc.ax"
+ "Nero Video Renderer" "Nero Video Renderer" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nevideorenderer.ax"
+ "Nero Video Source" "Nero Library" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nerender.ax"
+ "NeSoundSwitch" "Nero Sound Switcher" "Nero AG" "c:\program files (x86)\common files\ahead\dsfilter\nesoundswitch.ax"
+ "Olympus ChannelSeparator" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\channelseparator.dll"
+ "Olympus DSS Decoder" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\dssdecoder.dll"
+ "Olympus DSS Decoder" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\dssdecoderb.dll"
+ "Olympus DSS Encoder" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\dssencoder.dll"
+ "Olympus DSS Encoder" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\dssencoderb.dll"
+ "Olympus DSS Parser" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\dssparser.dll"
+ "Olympus DSS Raw Writer" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\dssrawwriter.dll"
+ "Olympus DSS Writer" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\dsswriter.dll"
+ "Olympus File Source" "Olympus File Source Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\olyfilesource.dll"
+ "Olympus NoiseCanceller" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\noisecanceller.dll"
+ "Olympus SE Resampler" "DigiOn Resampling Filter" "DigiOn, Inc" "c:\program files (x86)\common files\olympus shared\filter\sersm.dll"
+ "Olympus SpeedController" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\speedcontroller.dll"
+ "Olympus Stream Cut" "Olympus Stream Cut Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\olystreamcut.dll"
+ "Olympus ToneController" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\tonecontroller.dll"
+ "Olympus TS-DS Source" "DigiOn TS Insert Source Filter" "DigiOn, Inc" "c:\program files (x86)\common files\olympus shared\filter\tsinssrc.dll"
+ "Olympus TSSink" "DigiOn TS Sink Filter" "DigiOn, Inc" "c:\program files (x86)\common files\olympus shared\filter\tssink.dll"
+ "Olympus VCVA Filter" "Olympus DirectX Audio Filter" "OLYMPUS IMAGING CORP." "c:\program files (x86)\common files\olympus shared\filter\vcva.dll"
+ "Olympus WAV Dest" "WAVEDest Filter" "Microsoft Corporation" "c:\program files (x86)\common files\olympus shared\filter\wavedest.dll"
+ "PowerProducer Double Tee" "Cyberlink Double Tee Filter" "CtberLink Corporation" "c:\program files (x86)\cyberlink\powerproducer\ppdoubletee.ax"
+ "PP Audio Decoder" "CyberLink Audio Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\claud.ax"
+ "PP Audio Effect" "CyberLink Audio Effect Filter" "CyberLink Corporation" "c:\program files (x86)\cyberlink\powerproducer\claudfx.ax"
+ "PP Audio Encoder" "CyberLink Audio Encoder Filter" "Cyberlink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppaudenc.ax"
+ "PP Audio Noise Reduction (CES)" "CLAuNR" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\claunrwrapper.ax"
+ "PP Byte Counter" "PP Byte Counter" "CyberLink Corporation" "c:\program files (x86)\cyberlink\powerproducer\ppbytecounter.ax"
+ "PP DDR" "PP DDR" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\pprender.ax"
+ "PP Dump Dispatch Filter" "Cyberlink File Dump Dispatch Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppdumpdispatch.ax"
+ "PP Dump Filter" "Cyberlink File Dump Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppdump.ax"
+ "PP DV Buffer" "CLDVBuffer Filter" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppdvbuffer.ax"
+ "PP DV Dump Filter" "DV dump Filter" "CyberLink Corporation" "c:\program files (x86)\cyberlink\powerproducer\ppdvdump.ax"
+ "PP DV Reader Filter" "DVMultReader Filter" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppdvmrd.ax"
+ "PP DV TCR" "DVTCR" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppdvtcr.ax"
+ "PP File Reader (Async.)" "Cyberlink MPEG File Reader" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppreader.ax"
+ "PP Gate Filter" "CLGate" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppgate.ax"
+ "PP IDM" "idmf" "Cyberlink" "c:\program files (x86)\cyberlink\powerproducer\ppidmf.ax"
+ "PP M2V Writer" "CLM2VWriter" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppm2vwriter.ax"
+ "PP MPEG Muxer" "MpgMux" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppmpgmux.ax"
+ "PP MPEG Video Encoder" "CyberLink MPEG Video Encoder " "CyberLink Corp. " "c:\program files (x86)\cyberlink\powerproducer\ppvidenc.ax"
+ "PP MPEG-1 Splitter" "CyberLink MPEG Splitter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppm1splter.ax"
+ "PP MPEG-2 Splitter" "CyberLink MPEG Splitter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppm2splter.ax"
+ "PP PCM Wrapper" "PP PCM Wrapper" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\pppcmenc.ax"
+ "PP Snapshot Filter" "CLSnapShot Filter" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppsnapshot.ax"
+ "PP SnapShotTIP Filter" "CLSShot" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppsshot.ax"
+ "PP TimeStretch Filter (CES)" "CLAuTS.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\clauts.ax"
+ "PP TL MPEG Splitter" "CyberLink MPEG Splitter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\pptlmsplter.ax"
+ "PP Video Decoder" "CyberLink Video/SP Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppgenericvsd.ax"
+ "PP Video Effect" "CLVidFx" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppvidfx.ax"
+ "PP Video Regulator" "CyberLink Video Regulator" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppresample.ax"
+ "PP Video Regulator" "CLRGL" "Cyberlink" "c:\program files (x86)\cyberlink\powerproducer\clrgl.ax"
+ "PP Video Stabilizer" "CLVideoDeShaking" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\clvideostabilizer.ax"
+ "PP WAV Dest" "CLWavDest" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppwavdest.ax"
+ "PP YUY2 Deinterlace" "DitlYuY2" "CyberLink" "c:\program files (x86)\cyberlink\powerproducer\ppditlyuy2.ax"
+ "PP YUY2 Sub-Sampling" "SubYUY2 Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerproducer\ppsubyuy2.ax"
+ "psWav Dest" "Canon Utilities Support Library" "Canon Inc." "c:\program files (x86)\canon\camerawindow\camerawindowmc\pswavdes.ax"
+ "Record Queue" "Windows Live Video Acquisition Filters" "Microsoft Corporation" "c:\program files (x86)\windows live\photo gallery\wlxvafilt.dll"
+ "Time Regulator" "TimeRegulator" "cyberlink" "c:\program files (x86)\cyberlink\powerproducer\avi_audtr.ax"
+ "WM VIH2 Fix" "Windows Live Video Acquisition Filters" "Microsoft Corporation" "c:\program files (x86)\windows live\photo gallery\wlxvafilt.dll"
+ "WMT DV Extract Filter" "Windows Live Video Acquisition Filters" "Microsoft Corporation" "c:\program files (x86)\windows live\photo gallery\wlxvafilt.dll"
+ "WMT Sample Info Filter" "Windows Live Video Acquisition Filters" "Microsoft Corporation" "c:\program files (x86)\windows live\photo gallery\wlxvafilt.dll"
+ "WMT Switch Filter" "Windows Live Video Acquisition Filters" "Microsoft Corporation" "c:\program files (x86)\windows live\photo gallery\wlxvafilt.dll"
+ "WMT Virtual Renderer" "Windows Live Video Acquisition Filters" "Microsoft Corporation" "c:\program files (x86)\windows live\photo gallery\wlxvafilt.dll"
+ "WMT Virtual Source" "Windows Live Video Acquisition Filters" "Microsoft Corporation" "c:\program files (x86)\windows live\photo gallery\wlxvafilt.dll"
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers" "" "" ""
+ "WLIDCredentialProvider" "Microsoft® Windows Live ID Credential Provider" "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\wlidcredprov.dll"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify" "" "" ""
+ "igfxcui" "igfxdev Module" "Intel Corporation" "c:\windows\system32\igfxdev.dll"
"HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries" "" "" ""
+ "WindowsLive Local NSP" "Microsoft® Windows Live ID Namespace Provider" "Microsoft Corp." "c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll"
+ "WindowsLive NSP" "Microsoft® Windows Live ID Namespace Provider" "Microsoft Corp." "c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll"
"HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64" "" "" ""
+ "WindowsLive Local NSP" "Microsoft® Windows Live ID Namespace Provider" "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\wlidnsp.dll"
+ "WindowsLive NSP" "Microsoft® Windows Live ID Namespace Provider" "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\wlidnsp.dll"
"HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors" "" "" ""
+ "Epson Inbox Language Monitor01" "Epson Printer Driver" "SEIKO EPSON CORPORATION" "c:\windows\system32\ep0slm01.dll"
+ "LIDIL hpzllw71" "LanguageMonitor" "Hewlett-Packard Corporation" "c:\windows\system32\hpzllw71.dll"
"HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SecurityProviders" "" "" ""
+ "digest.dll" "" "" "File not found: digest.dll"
+ "msapsspc.dll" "" "" "File not found: msapsspc.dll"
+ "msnsspc.dll" "" "" "File not found: msnsspc.dll"
"C:\Users\Owner\AppData\Local\Microsoft\Windows Sidebar\Settings.ini" "" "" ""
+ "Clock" "Watch the clock in your own time zone or any city in the world." "Microsoft Corporation" "C:\Program Files\Windows Sidebar\Gadgets\Clock.Gadget\en-us\Gadget.xml"

[nobbyburton]

hopefully all done as requested, tried windows update just in case any of these things sorted anything, no joy

will await the next step with interest



thanks again

[rockmilk]

Open an elevated command prompt and copy and paste or type the contents of the code box into the command prompt window.
Hit the windows key and r at the same time
Type cmd in the run box hit enter
This will bring up the elevated command prompt.

This will open the built in admin account for vista/7 Users

net user administrator /active:yes

Now log out of your account and log into the admin account.Then run the fix it below and put a tick next to aggresive mode.
http://go.microsoft....?linkid=9665683

After running the tool in aggressive mode then reboot the machine into normal mode under the regular account and attempt the updates.


If that fails then download the .net framework clean up tool.
http://www.softpedia...=116561&t=4&i=1
Then clean up the .net framework 4 from the machine.
Reboot and then re-install the .netframework 4 from the site below.
http://www.microsoft...s.aspx?id=17851
Reboot after the re-install.
Check updates.

[nobbyburton]

tried all the above, still no windows updates possible

also tried creating a home group, still not possible either despite fact network is setup as a home network

A Homegroup can only be created on a home network

To change your network location setting, open Network and Sharing Center in Control Panel

[rockmilk]

Download the All in one Repair Tool Run the program vista/win 7 users please right click and run as admin. Go to step 4 and create a backup of your registry this tool involves changing registry keys and it is just a good idea to bak it up.Now go to the start repairs tab and run it with the following boxes checked.When running this tool disable your antivirus.


Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
Repair Windows FireWall
Repair Internet Explorer
Repair MDAV/MS Jet
Repair Hosts Files
Remove Policies Set By Infections
Repair Winsock & Dns Cache
Remove Temp Files
Repair Proxy Settings
Repair Windows Updates
Set Windows Services To DEfault Startup
Repair MSI (Windows Installer)

Reboot and test.

[nobbyburton]

ok spirits are low, tried all the above and managed to retry as administrator the previous step with fix it tool

all in one fix it tool, run as admin, disabled anti v, took a while but no change



still no windows update possible, or homegroup able to be created

havent tried the office 2010 install that didnt work either as assuming all part of a wider problem

anything left?

thanks again for all your help

[rockmilk]

Uninstall Rapport (Version: 3.5.1108.73)
Rapport (Version: 3.5.1201.94)


Also start a thread in the virus removal area here there are a couple of items that may need to be removed from your machine I could suggest a couple simple tools to remove them but in this forum it is not allowed.