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large vertical black band


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#1
hanitax

hanitax

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Hi everybody , here is my problem , recently a large vertical black band appeared on my laptop (6 cm wide left side) , i don't know what to do ?
thank you
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#2
phillpower2

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:welcome: hanitax

If you can, try attaching the notebook up to an external screen to see if that screen is the same, if it is it suggests a problem with the video chip, if the external display is normal then the problem is with either the display ribbon/cable or the screen itself.

What is the brand and model name or number of the notebook please.

NB: You may need to press the Fn and one of the F1 to F12 keys or a single function key to toggle between the notebook and external screen.
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#3
hanitax

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Hi PHILLpower2 i do as u tell me ,i do attaching the notebook up to an external screen and its work very well the screen is normal,my notebook brand is 'Accent'

Edited by hanitax, 16 January 2013 - 03:20 AM.

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#4
phillpower2

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This rules out the video chip as the cause and leaves either the display ribbon/cable being damaged or loose or the screen itself, both require the notebook to be substantially dismantled and unless you are confident enough to do this yourself it is a task best undertaken by a tech - store or a suitably qualified/competent person.

I could find very little information on the Accent brand of notebook, their website was also unhelpful as it could not even be accessed the 3 - 4 times that I tried http://accentmicro.p...tegory/laptops/

Does the notebook happen to also have a name or number following the Accent name as this may help with research.
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