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AVG says explorer.exe and winlogin.exe is infected with "Patched.g


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#16
padams89

padams89

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Ok, got it all done. Malwarebytes did find an Adware item which I removed and had to reboot.

Everything on the system seems to be running great.

Here are my logs:

MalwareBytes

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.20.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Family :: FAMILY-PC [administrator]

1/20/2013 8:10:11 AM
mbam-log-2013-01-20 (08-10-11).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 235513
Time elapsed: 3 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Family\Downloads\Setup.exe (Adware.Hotbar) -> Quarantined and deleted successfully.

(end)

+++++++++++++++++++++++++++++++++++++++++++++++++++++
HijackThis

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:32:27 AM, on 1/20/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\ooVoo\ooVoo.exe
C:\ProgramData\GameXN\GameXNGO.exe
C:\Users\Family\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Family\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry
O4 - HKCU\..\Run: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
O4 - HKCU\..\Run: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Family\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized
O4 - HKCU\..\Run: [GameXN GO] "C:\ProgramData\GameXN\GameXNGO.exe" /startup
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Family\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - C:\Program Files (x86)\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11065 bytes
  • 0

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#17
gringo_pr

gringo_pr

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Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry
      O4 - HKCU\..\Run: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
      O4 - HKCU\..\Run: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify
      O4 - HKCU\..\Run: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe
      O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Family\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
      O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
      O4 - HKCU\..\Run: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized
      O4 - HKCU\..\Run: [GameXN GO] "C:\ProgramData\GameXN\GameXNGO.exe" /startup
      O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Family\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
  • 0

#18
padams89

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Gringo,

Well, I went ahead and deleted the start up items I didn't think were necessary (almost all).

Looks like it found a few issues still. Wow, I'm shocked at how much stuff there is...

Here's the Log:

C:\Users\Family\Downloads\cnet_tzcb_exe.exe a variant of Win32/InstallCore.D application
C:\Users\Family\Downloads\GraboidVideoSetup-3.26.exe Win32/Graboid application
C:\Users\Family\Downloads\Minecraft_1.1_download_Free_Full_version_downloader.exe Win32/Adware.MediaFinder application
G:\Documents and Settings\Mom\desktop\bigoven\new\patch.exe a variant of Win32/HackTool.Patcher.A application
G:\Program Files\Lakefront Software\BigOven\patch.exe a variant of Win32/HackTool.Patcher.A application
G:\WINDOWS\system32\winlogon.exe Win32/Bamital.FH trojan
G:\WINDOWS\explorer.exe Win32/Bamital.FP.Gen trojan

Thanks again! Let me know what I should do next.
  • 0

#19
gringo_pr

gringo_pr

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  • Malware Removal
  • 7,268 posts
SystemLook:

Please download SystemLook from one of the links below and save it to your Desktop.

Link 1
Link 2


  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
:filefind
explorer.exe
svchost.exe
winlogon.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
  • 0

#20
padams89

padams89

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Hi Gringo,

Here is the content of the file:

SystemLook 30.07.11 by jpshortstuff
Log created at 18:15 on 23/01/2013 by Family
Administrator - Elevation successful

========== filefind ==========

Searching for "explorer.exe"
C:\Windows\explorer.exe --a---- 2871808 bytes [20:41 26/04/2011] [06:19 25/02/2011] 332FEAB1435662FC6C672E25BEB37BE3
C:\Windows\erdnt\cache86\explorer.exe --a---- 2871808 bytes [23:15 16/01/2013] [06:19 25/02/2011] 332FEAB1435662FC6C672E25BEB37BE3
C:\Windows\SysWOW64\explorer.exe --a---- 2616320 bytes [20:41 26/04/2011] [05:30 25/02/2011] 8B88EBBB05A0E56B7DCC708498C02B3E
C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17514_none_afdaac81905bf900\explorer.exe --a---- 2872320 bytes [20:26 23/05/2011] [13:24 20/11/2010] AC4C51EB24AA95B77F705AB159189E24
C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_afa79dc39081d0ba\explorer.exe --a---- 2871808 bytes [20:41 26/04/2011] [06:19 25/02/2011] 332FEAB1435662FC6C672E25BEB37BE3
C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_b0333b22a99da332\explorer.exe --a---- 2871808 bytes [20:41 26/04/2011] [06:14 26/02/2011] 3B69712041F3D63605529BD66DC00C48
C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17514_none_ba2f56d3c4bcbafb\explorer.exe --a---- 2616320 bytes [20:25 23/05/2011] [12:17 20/11/2010] 40D777B7A95E00593EB1568C68514493
C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_b9fc4815c4e292b5\explorer.exe --a---- 2616320 bytes [20:41 26/04/2011] [05:30 25/02/2011] 8B88EBBB05A0E56B7DCC708498C02B3E
C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_ba87e574ddfe652d\explorer.exe --a---- 2616320 bytes [20:41 26/04/2011] [05:19 26/02/2011] 0FB9C74046656D1579A64660AD67B746

Searching for "svchost.exe"
C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon\svchost.exe --a---- 216424 bytes [13:08 20/01/2013] [21:49 14/12/2012] 22101A85B3CA2FE2BE05FE9A61A7A83D
C:\Windows\erdnt\cache64\svchost.exe --a---- 27136 bytes [23:15 16/01/2013] [01:39 14/07/2009] C78655BC80301D76ED4FEF1C1EA40A7D
C:\Windows\erdnt\cache86\svchost.exe --a---- 20992 bytes [23:15 16/01/2013] [01:14 14/07/2009] 54A47F6B5E09A77E61649109C6A08866
C:\Windows\System32\svchost.exe --a---- 27136 bytes [23:31 13/07/2009] [01:39 14/07/2009] C78655BC80301D76ED4FEF1C1EA40A7D
C:\Windows\SysWOW64\svchost.exe --a---- 20992 bytes [23:19 13/07/2009] [01:14 14/07/2009] 54A47F6B5E09A77E61649109C6A08866
C:\Windows\winsxs\amd64_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_11b04b481efec48c\svchost.exe --a---- 27136 bytes [23:31 13/07/2009] [01:39 14/07/2009] C78655BC80301D76ED4FEF1C1EA40A7D
C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_b591afc466a15356\svchost.exe --a---- 20992 bytes [23:19 13/07/2009] [01:14 14/07/2009] 54A47F6B5E09A77E61649109C6A08866

Searching for "winlogon.exe"
C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon\winlogon.exe --a---- 216424 bytes [13:08 20/01/2013] [21:49 14/12/2012] 22101A85B3CA2FE2BE05FE9A61A7A83D
C:\Windows\erdnt\cache64\winlogon.exe --a---- 390656 bytes [23:15 16/01/2013] [13:25 20/11/2010] 1151B1BAA6F350B1DB6598E0FEA7C457
C:\Windows\System32\winlogon.exe --a---- 390656 bytes [20:25 23/05/2011] [13:25 20/11/2010] 1151B1BAA6F350B1DB6598E0FEA7C457
C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7601.17514_none_cde90685eb910636\winlogon.exe --a---- 390656 bytes [20:25 23/05/2011] [13:25 20/11/2010] 1151B1BAA6F350B1DB6598E0FEA7C457

-= EOF =-

Thanks again!
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#21
gringo_pr

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which drive has the operating system on it and what is drive G
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#22
padams89

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Wow, I had to rack my memory to figure that out. C: is the boot drive with the OS. G: .... was an old drive from my previous computer. I had a lot of data on it so I just threw it into this system. I believe it still had the original Windows install on it, but it didn't run off that drive.

I realize that probably isn't the best situation.
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#23
gringo_pr

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Hello

I believe it still had the original Windows install on it, - that is what AVG is finding and it was a serious infection, I would remove anything you need from it and wipe it and start fresh

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#24
gringo_pr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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