[Rain2007]

Hi... i have a problem ive been trying to resolve for weeks.... At first i tried to plug the ethernet cable from my friends modem to my laptop... The laptop was not picking up the devise at all... so i send the pc away for 2 weeks.... I now have it back and the pc is picking up the device but is saying there are not the correct ip... how do i get the correct ip settings..? my gf,s pc picks up the modem straight away... thankyou

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I have tried to go to Devices and Printers, Add device it will display instructions to search for devices. I struggled with Ip also.. I ended up calling support. IP- Internet Provider. ISP- Internet Service Provider. It was awhile ago,. so forgot the settings or where you actually are finding the settings for IP?? Do you know if using a modem Do you always need an Ethernet cable or just phone line? I have trouble with mine always saying Internet Explorer cannot display webpage & diagnose connection does Not Do anything..Still learning..lol. Thank you

[Geekykeke30]

I have tried to go to Devices and Printers, Add device it will display instructions to search for devices. I struggled with Ip also.. I ended up calling support. IP- Internet Provider. ISP- Internet Service Provider. It was awhile ago,. so forgot the settings or where you actually are finding the settings for IP?? Do you know if using a modem Do you always need an Ethernet cable or just phone line? I have trouble with mine always saying Internet Explorer cannot display webpage & diagnose connection does Not Do anything..Still learning..lol. Thank you

[Master24]

It sounds like an IP conflict. Try removing any static IP addresses inside your OS. Since you have not specified your OS, here is how you would do so for Windows 7:

1

Click "Start" in Windows and open "Control Panel."

2

Click "Network and Internet" and then select "Network and Sharing Center."

3

Click on the task "Change Adapter Settings."

4

Right click the broadband connection icon and select "Properties."

5

Click on the tab "Networking" in the "Connection Properties" window.

6

Select "Internet Protocol Version 4" and then click "Properties."

7

Delete any numbers in the "IP address" field using the "Backspace" key on your keyboard; this removes the static IP address from your computer.

8

Click to select the radio button next to "Obtain an IP address automatically." This sets up your computer to use dynamic IP addresses.

9

Repeat steps 4 through 8 for other broadband connections if more than one is set up on your computer.


Please reply with the status of your problem, I'd be happy to help more if I can.

Edited by Master24, 17 January 2013 - 11:08 AM.