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BSOD again! Help!


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#1
tonyboy9

tonyboy9

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hi i've been getting the same BSOD for about 2 years now and they are getting to be almost daily now! i believe it's to do with 4 missing/corrupted files that i can't fix using scannow. i haven't got an installation disc as i got the computer from a friend of my wifes' when it was riddled with virus's. i've managed to get the pc running smoothly apart from solving this issue! i would appreciate any help that anyone can offer. below are the BSOD details and i've attached the log from it and copied and pasted the details of the 4 files that scannow can't fix!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: c000021a
BCP1: 8C8827E0
BCP2: 00000000
BCP3: C0000001
BCP4: 00100624
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini011813-01.dmp
C:\Users\Carmen\AppData\Local\Temp\WER-44070-0.sysdata.xml
C:\Users\Carmen\AppData\Local\Temp\WERF343.tmp.version.txt


flpydisk.inf" of flpydisk.inf, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate

flpydisk.sys" of flpydisk.inf, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate

sfloppy.sys" of flpydisk.inf, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate

PINTLGNT.CHM" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}
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