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Main PC slow.......Virus or just old! [Solved]


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#1
thebarracksfv

thebarracksfv

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Hi

Following Gringo checking out our Family laptop after a blank email issue, I am keen to make sure that our main family PC is in the clear.
It is slow but I'm hoping it's because it's getting on a bit rather than anything nasty.

Here is the OTL log (it isn't for all users but I can re-do it if necessary).

Thanks

Pete

OTL logfile created on: 20/01/2013 12:59:47 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Pete\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1.99 Gb Total Physical Memory | 1.15 Gb Available Physical Memory | 57.58% Memory free
3.84 Gb Paging File | 2.99 Gb Available in Paging File | 77.71% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 149.04 Gb Total Space | 107.87 Gb Free Space | 72.38% Space Free | Partition Type: NTFS
Drive V: | 923.57 Gb Total Space | 748.31 Gb Free Space | 81.02% Space Free | Partition Type: NTFS
Drive W: | 923.57 Gb Total Space | 748.31 Gb Free Space | 81.02% Space Free | Partition Type: NTFS
Drive X: | 923.57 Gb Total Space | 748.31 Gb Free Space | 81.02% Space Free | Partition Type: NTFS
Drive Y: | 923.57 Gb Total Space | 748.31 Gb Free Space | 81.02% Space Free | Partition Type: NTFS
Drive Z: | 923.57 Gb Total Space | 748.31 Gb Free Space | 81.02% Space Free | Partition Type: NTFS

Computer Name: OWENSFAMILYPC | User Name: Pete | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/01/20 12:59:03 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Pete\Desktop\OTL.exe
PRC - [2013/01/12 03:27:33 | 000,170,912 | ---- | M] (Oracle Corporation) -- C:\Program Files\Java\jre7\bin\jqs.exe
PRC - [2012/12/23 22:13:16 | 001,673,048 | ---- | M] (Trusteer Ltd.) -- C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
PRC - [2012/12/23 22:13:16 | 000,976,728 | ---- | M] (Trusteer Ltd.) -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
PRC - [2012/11/30 01:12:18 | 001,825,496 | ---- | M] (ZeroVulnerabilityLabs, Inc.) -- C:\Program Files\ZeroVulnerabilityLabs\ExploitShield\ExploitShield.exe
PRC - [2012/10/11 02:29:13 | 000,143,928 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe
PRC - [2012/09/28 16:25:04 | 000,296,096 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Real\RealPlayer\Update\realsched.exe
PRC - [2011/12/15 10:40:54 | 001,446,248 | ---- | M] (Garmin) -- C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe
PRC - [2011/09/01 16:47:26 | 000,090,448 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
PRC - [2011/08/01 09:01:42 | 000,257,024 | ---- | M] (WDC) -- C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
PRC - [2010/12/21 01:07:48 | 000,227,712 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
PRC - [2010/03/04 23:38:00 | 000,071,096 | ---- | M] () -- C:\Program Files\CDBurnerXP\NMSAccessU.exe
PRC - [2008/06/02 07:01:08 | 000,156,704 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft LifeCam\MSCamS32.exe
PRC - [2008/04/14 00:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2013/01/10 18:37:28 | 000,391,680 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml.Linq\1a330adc22700868ce2a2d80144c1c05\System.Xml.Linq.ni.dll
MOD - [2013/01/10 18:37:27 | 001,801,216 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xaml\acf3c1c09598ff28c926aaeb9fcf5b4e\System.Xaml.ni.dll
MOD - [2013/01/09 23:40:59 | 013,198,848 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\a0cad376243caed0a1c8454e099b6dfe\System.Windows.Forms.ni.dll
MOD - [2013/01/09 23:40:21 | 018,000,384 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\PresentationFramewo#\72897fe2c7ab10621e90526863a3a492\PresentationFramework.ni.dll
MOD - [2013/01/09 23:39:43 | 000,739,328 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Security\a00077b1b8adffbe6d3688d539820a05\System.Security.ni.dll
MOD - [2013/01/09 23:39:22 | 005,618,176 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml\4e2cac0827fc76ba1caa25443cc4ca61\System.Xml.ni.dll
MOD - [2013/01/09 23:38:36 | 001,667,584 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Drawing\1c27a7c883c2dfe6fb67a7296ab0bc2d\System.Drawing.ni.dll
MOD - [2013/01/09 23:38:32 | 011,451,904 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\PresentationCore\a0e2726fc2be626fad953d1a3ec49051\PresentationCore.ni.dll
MOD - [2013/01/09 23:38:22 | 000,755,712 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\PresentationFramewo#\7547fd91e6fba347148e6b0758683315\PresentationFramework.Luna.ni.dll
MOD - [2013/01/09 23:37:59 | 007,053,824 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Core\ffea95c32cab6d4e56ff8027c1b8de21\System.Core.ni.dll
MOD - [2013/01/09 23:37:19 | 003,856,896 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\WindowsBase\97318300be8453ef8a4b934f5f79b9ac\WindowsBase.ni.dll
MOD - [2013/01/09 23:36:59 | 009,093,120 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System\da100161503047a994c55c9832d72ce7\System.ni.dll
MOD - [2013/01/09 23:36:33 | 014,413,824 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\60c214b6ad5691e368a16ec65d127c27\mscorlib.ni.dll
MOD - [2012/08/21 17:18:44 | 000,557,056 | ---- | M] () -- C:\Program Files\Trusteer\Rapport\bin\js32.dll
MOD - [2012/05/30 14:51:08 | 000,699,280 | R--- | M] () -- C:\Program Files\Norton Internet Security\Engine\20.2.0.19\wincfi39.dll
MOD - [2012/05/30 14:43:29 | 000,520,464 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\39624\RapportMS.dll
MOD - [2011/06/24 21:56:36 | 000,087,328 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/06/24 21:56:14 | 001,241,888 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/03/17 00:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/10/20 15:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
MOD - [2010/03/04 23:38:00 | 000,071,096 | ---- | M] () -- C:\Program Files\CDBurnerXP\NMSAccessU.exe
MOD - [2008/04/14 00:11:59 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll
MOD - [2008/04/14 00:11:51 | 000,059,904 | ---- | M] () -- C:\WINDOWS\system32\devenum.dll


========== Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/01/19 09:09:23 | 000,115,608 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/01/12 03:27:33 | 000,170,912 | ---- | M] (Oracle Corporation) [Auto | Running] -- C:\Program Files\Java\jre7\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2013/01/10 20:14:04 | 000,251,400 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/12/23 22:13:16 | 000,976,728 | ---- | M] (Trusteer Ltd.) [Auto | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe -- (RapportMgmtService)
SRV - [2012/11/09 11:21:24 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/10/11 02:29:13 | 000,143,928 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe -- (NIS)
SRV - [2012/09/20 13:28:48 | 030,785,672 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft Office\Office14\GROOVE.EXE -- (Microsoft SharePoint Workspace Audit Service)
SRV - [2011/08/01 09:01:42 | 000,257,024 | ---- | M] (WDC) [Auto | Running] -- C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe -- (WDDMService)
SRV - [2010/03/04 23:38:00 | 000,071,096 | ---- | M] () [Auto | Running] -- C:\Program Files\CDBurnerXP\NMSAccessU.exe -- (NMSAccess)
SRV - [2009/08/10 20:36:28 | 000,093,848 | ---- | M] (SiSoftware) [On_Demand | Stopped] -- C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2011a\RpcAgentSrv.exe -- (SandraAgentSrv)
SRV - [2008/06/02 07:01:08 | 000,156,704 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft LifeCam\MSCamS32.exe -- (MSCamSvc)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/01/16 16:31:19 | 001,603,824 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\VirusDefs\20130119.024\NAVEX15.SYS -- (NAVEX15)
DRV - [2013/01/16 16:31:19 | 000,093,296 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\VirusDefs\20130119.024\NAVENG.SYS -- (NAVENG)
DRV - [2012/12/23 22:13:34 | 000,071,480 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys -- (RapportEI)
DRV - [2012/12/23 22:13:34 | 000,065,848 | ---- | M] (Trusteer Ltd.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\RapportKELL.sys -- (RapportKELL)
DRV - [2012/11/30 01:12:14 | 000,044,472 | ---- | M] () [Kernel | System | Running] -- C:\Program Files\ZeroVulnerabilityLabs\ExploitShield\ExploitShield.sys -- (ProtectorDriver)
DRV - [2012/11/20 18:53:50 | 000,142,496 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2012/11/19 05:16:18 | 000,373,728 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20130118.001\IDSXpx86.sys -- (IDSxpx86)
DRV - [2012/10/31 17:44:52 | 000,272,216 | ---- | M] () [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus32_43926.sys -- (RapportCerberus_43926)
DRV - [2012/10/23 23:34:24 | 000,995,488 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20130111.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2012/10/09 01:00:02 | 000,586,400 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NIS\1402000.013\srtsp.sys -- (SRTSP)
DRV - [2012/10/05 16:37:28 | 000,376,480 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2012/10/04 01:40:35 | 000,927,904 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\NIS\1402000.013\SymEFA.sys -- (SymEFA)
DRV - [2012/10/04 01:40:20 | 000,368,288 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\NIS\1402000.013\SymDS.sys -- (SymDS)
DRV - [2012/10/04 01:19:14 | 000,134,304 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\NIS\1402000.013\ccSetx86.sys -- (ccSet_NIS)
DRV - [2012/09/07 02:05:14 | 000,394,656 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\NIS\1402000.013\symtdi.sys -- (SYMTDI)
DRV - [2012/09/07 01:48:08 | 000,175,264 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\NIS\1402000.013\Ironx86.sys -- (SymIRON)
DRV - [2012/09/07 01:40:51 | 000,032,888 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\NIS\1402000.013\srtspx.sys -- (SRTSPX)
DRV - [2012/08/16 16:08:11 | 000,106,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/05/30 14:43:29 | 000,021,520 | ---- | M] (Trusteer Ltd.) [Kernel | On_Demand | Running] -- c:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\39624\RapportIaso.sys -- (RapportIaso)
DRV - [2009/11/12 14:48:56 | 000,007,168 | ---- | M] () [File_System | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\StarOpen.sys -- (StarOpen)
DRV - [2009/08/07 23:46:56 | 000,023,112 | ---- | M] (SiSoftware) [Kernel | On_Demand | Stopped] -- C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2011a\WNt500x86\sandra.sys -- (SANDRA)
DRV - [2009/03/25 14:29:52 | 000,130,432 | R--- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Rtnicxp.sys -- (RTL8023xp)
DRV - [2008/06/02 07:01:08 | 000,033,800 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nx6000.sys -- (MSHUSBVideo)
DRV - [2004/08/03 22:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139)
DRV - [2001/08/17 13:51:32 | 000,018,688 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\irsir.sys -- (irsir)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {006ee092-9658-4fd6-bd8e-a21a348e59f5}
IE - HKLM\..\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}: "URL" = http://feed.helperba...q={searchTerms}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperba...q={searchTerms}
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://feed.helperba...q={searchTerms}
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.condui...&ctid=CT2269050
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://search.condui...&ctid=CT2269050
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.helperba...q={searchTerms}
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.helperba...q={searchTerms}
IE - HKCU\..\SearchScopes,DefaultScope = {B3B3A6AC-74EC-BD56-BCDB-EFA4799FB9DF}
IE - HKCU\..\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}: "URL" = http://feed.helperba...q={searchTerms}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://uk.ask.com/we...l&geo=GB&ver=19
IE - HKCU\..\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}: "URL" = http://search.condui...&ctid=CT2269050
IE - HKCU\..\SearchScopes\{B3B3A6AC-74EC-BD56-BCDB-EFA4799FB9DF}: "URL" = http://www.amazon.co...y={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.co.uk/"
FF - prefs.js..extensions.enabledAddons: %7B0153E448-190B-4987-BDE1-F256CADA672F%7D:15.0.6
FF - prefs.js..extensions.enabledAddons: %7B195A3098-0BD5-4e90-AE22-BA1C540AFD1E%7D:4.0.4
FF - prefs.js..extensions.enabledAddons: %7BACAA314B-EEBA-48e4-AD47-84E31C44796C%7D:4.2.1.9
FF - prefs.js..extensions.enabledAddons: %7B872b5b88-9db5-4310-bdd0-ac189557e5f5%7D:3.16.0.100
FF - prefs.js..extensions.enabledAddons: %7B2D3F3651-74B9-4795-BDEC-6DA2F431CB62%7D:2013.2.3.1
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:18.0.1
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: [email protected]:9.0.0.736
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..keyword.URL: "http://www.amazon.co..._ab_OC1&query="
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_5_502_146.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@garmin.com/GpsControl: C:\Program Files\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.11.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=15.0.6.14: c:\program files\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=15.0.6.14: c:\program files\real\realplayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpchromebrowserrecordext;version=15.0.6.14: C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprphtml5videoshim;version=15.0.6.14: C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=15.0.6.14: c:\program files\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer)
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.124\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.124\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\coFFPlgn\ [2013/01/20 09:38:05 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{0153E448-190B-4987-BDE1-F256CADA672F}: C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2012/09/28 16:25:49 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\IPSFFPlgn\ [2012/11/20 18:58:34 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ACAA314B-EEBA-48e4-AD47-84E31C44796C}: C:\Program Files\Common Files\DVDVideoSoft\plugins\ff\ [2013/01/04 21:57:18 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 18.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/01/19 09:09:26 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 18.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/01/19 09:08:56 | 000,000,000 | ---D | M]

[2010/11/21 17:09:27 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Pete\Application Data\Mozilla\Extensions
[2013/01/05 11:58:48 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\extensions
[2012/11/30 17:10:15 | 000,000,000 | ---D | M] (Garmin Communicator) -- C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
[2010/11/27 14:33:19 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2013/01/03 08:54:23 | 000,000,000 | ---D | M] (DVDVideoSoftTB Community Toolbar) -- C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
[2012/12/14 16:52:40 | 000,036,098 | ---- | M] () (No name found) -- C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\extensions\{ACAA314B-EEBA-48e4-AD47-84E31C44796C}.xpi
[2013/01/04 23:18:09 | 000,002,848 | ---- | M] () -- C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\searchplugins\amazon-distro.xml
[2012/01/30 18:01:29 | 000,002,472 | ---- | M] () -- C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\searchplugins\safesearch.xml
[2012/09/15 16:44:49 | 000,002,571 | ---- | M] () -- C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\searchplugins\Web Search.xml
[2013/01/19 09:08:50 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2013/01/19 09:08:50 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
[2013/01/19 09:08:51 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
[2013/01/20 09:38:05 | 000,000,000 | ---D | M] (Norton Toolbar) -- C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\COFFPLGN
[2012/09/28 16:25:49 | 000,000,000 | ---D | M] (RealPlayer Browser Record Plugin) -- C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\REAL\REALPLAYER\BROWSERRECORDPLUGIN\FIREFOX\EXT
[2013/01/19 09:09:24 | 000,262,552 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2012/09/28 16:25:19 | 000,129,176 | ---- | M] (RealPlayer) -- C:\Program Files\mozilla firefox\plugins\nprpplugin.dll
[2012/11/20 19:19:07 | 000,001,738 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\amazon-en-GB.xml
[2012/11/20 19:19:07 | 000,002,465 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2012/11/20 19:19:07 | 000,001,148 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\chambers-en-GB.xml
[2012/11/20 19:19:07 | 000,001,379 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\eBay-en-GB.xml
[2012/11/20 19:19:07 | 000,002,058 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml
[2012/11/20 19:19:07 | 000,001,334 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\yahoo-en-GB.xml

========== Chrome ==========

CHR - homepage: http://www.amazon.co...04_GB_cr_sp_OC1
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = http://www.google.co...8&oe=utf-8&aq=t
CHR - default_search_provider: suggest_url = http://suggestquerie...q={searchTerms}
CHR - homepage: http://www.amazon.co...04_GB_cr_sp_OC1
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.97\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.97\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.97\gcswf32.dll
CHR - plugin: Shockwave Flash (Disabled) = C:\Documents and Settings\Pete\Local Settings\Application Data\Google\Chrome\User Data\PepperFlash\11.1.31.203\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll
CHR - plugin: Norton Confidential (Enabled) = C:\Documents and Settings\Pete\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.5.2.6_0\npcoplgn.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.310.5 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U31 (Enabled) = c:\Program Files\Java\jre6\bin\plugin2\npjp2.dll
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files\Mozilla Firefox\plugins\nppl3260.dll
CHR - plugin: RealPlayer Version Plugin (Enabled) = C:\Program Files\Mozilla Firefox\plugins\nprpjplug.dll
CHR - plugin: RealPlayer™ HTML5VideoShim Plug-In (32-bit) (Enabled) = C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files\Mozilla Firefox\plugins\nprjplug.dll
CHR - plugin: Microsoft\u00AE DRM (Enabled) = C:\Program Files\Windows Media Player\npdrmv2.dll
CHR - plugin: Microsoft\u00AE DRM (Enabled) = C:\Program Files\Windows Media Player\npwmsdrm.dll
CHR - plugin: Windows Media Player Plug-in Dynamic Link Library (Enabled) = C:\Program Files\Windows Media Player\npdsplay.dll
CHR - plugin: RealNetworks™ Chrome Background Extension Plug-In (32-bit) (Enabled) = C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~1\MICROS~2\Office14\NPSPWRAP.DLL
CHR - plugin: RIM Handheld Application Loader (Enabled) = C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
CHR - plugin: Garmin Communicator Plug-In (Enabled) = C:\Program Files\Garmin GPS Plugin\npGarmin.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\5.0.61118.0\npctrl.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - Extension: Entanglement = C:\Documents and Settings\Pete\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\aciahcmjmecflokailenpkdchphgkefd\2.7.9_0\
CHR - Extension: RealPlayer HTML5Video Downloader Extension = C:\Documents and Settings\Pete\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk\1.5_0\
CHR - Extension: Poppit = C:\Documents and Settings\Pete\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\mcbkbpnkkkipelfledbfocopglifcfmi\2.2_0\
CHR - Extension: Norton Identity Protection = C:\Documents and Settings\Pete\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.2.0.18_0\
CHR - Extension: DVDVideoSoft Browser Extension = C:\Documents and Settings\Pete\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\nikpibnbobmbdbheedjfogjlikpgpnhp\1.0.1.1_0\

O1 HOSTS File: ([2004/08/04 12:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (DVDVideoSoftTB Toolbar) - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVD0.dll (Conduit Ltd.)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (EpsonToolBandKicker Class) - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll (SEIKO EPSON CORPORATION)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (DVDVideoSoftTB Toolbar) - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVD0.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found.
O3 - HKLM\..\Toolbar: (EPSON Web-To-Page) - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll (SEIKO EPSON CORPORATION)
O3 - HKCU\..\Toolbar\WebBrowser: (DVDVideoSoftTB Toolbar) - {872B5B88-9DB5-4310-BDD0-AC189557E5F5} - C:\Program Files\DVDVideoSoftTB\prxtbDVD0.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (EPSON Web-To-Page) - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd File not found
O4 - HKLM..\Run: [Garmin Lifetime Updater] C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe (Garmin)
O4 - HKLM..\Run: [LifeCam] C:\Program Files\Microsoft LifeCam\LifeExp.exe (Microsoft Corporation)
O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited)
O4 - HKLM..\Run: [TkBellExe] C:\program files\real\realplayer\update\realsched.exe (RealNetworks, Inc.)
O4 - Startup: C:\Documents and Settings\Pete\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 24
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Free YouTube Download - C:\Documents and Settings\Pete\Application Data\DVDVideoSoftIEHelpers\freeytvdownloader.htm ()
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Documents and Settings\Pete\Application Data\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm ()
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Reg Error: Value error.)
O16 - DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_33)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_33)
O16 - DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} http://mobileapps.bl...re/AxLoader.cab (RIM AxLoader)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{138327B9-55E9-4EF8-98B0-F2F84A294651}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Pete\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Pete\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2010/11/21 16:44:48 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/01/20 12:59:00 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Pete\Desktop\OTL.exe
[2013/01/19 09:08:47 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/01/06 16:37:03 | 000,000,000 | ---D | C] -- C:\Program Files\PrivaZer
[2013/01/05 16:09:21 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Pete\Recent
[2013/01/05 15:22:41 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Pete\Application Data\Auslogics
[2013/01/05 15:12:01 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2013/01/05 14:47:24 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Pete\Application Data\CrystalIdea Software
[2013/01/04 23:17:21 | 000,000,000 | ---D | C] -- C:\Program Files\Amazon
[2013/01/04 22:00:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Pete\Application Data\Strongvault
[2013/01/04 21:59:52 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Pete\Local Settings\Application Data\Stronghold_LLC
[2013/01/04 21:59:28 | 000,000,000 | -HSD | C] -- C:\WINDOWS\System32\AI_RecycleBin
[2013/01/04 21:56:46 | 000,000,000 | ---D | C] -- C:\Program Files\DVDVideoSoft
[2013/01/04 21:56:46 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\DVDVideoSoft
[2012/12/23 22:13:34 | 000,065,848 | ---- | C] (Trusteer Ltd.) -- C:\WINDOWS\System32\drivers\RapportKELL.sys
[6 C:\Documents and Settings\All Users\Application Data\*.tmp files -> C:\Documents and Settings\All Users\Application Data\*.tmp -> ]
[4 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/01/20 12:59:03 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Pete\Desktop\OTL.exe
[2013/01/20 12:46:00 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2013/01/20 12:46:00 | 000,000,878 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2013/01/20 12:13:00 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/01/20 09:35:53 | 000,000,542 | ---- | M] () -- C:\WINDOWS\tasks\ExploitShield.job
[2013/01/20 09:35:31 | 000,000,404 | ---- | M] () -- C:\WINDOWS\tasks\RNUpgradeHelperLogonPrompt_Ann.job
[2013/01/20 09:35:31 | 000,000,274 | ---- | M] () -- C:\WINDOWS\tasks\RealUpgradeLogonTaskS-1-5-21-1229272821-884357618-725345543-1005.job
[2013/01/20 09:34:40 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/01/19 22:57:44 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/01/19 21:29:00 | 000,000,394 | ---- | M] () -- C:\WINDOWS\tasks\ReclaimerUpdateXML_Ann.job
[2013/01/18 21:28:10 | 000,000,398 | ---- | M] () -- C:\WINDOWS\tasks\ReclaimerUpdateFiles_Ann.job
[2013/01/16 07:53:42 | 000,001,831 | ---- | M] () -- C:\Documents and Settings\Pete\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/01/16 07:53:41 | 000,001,813 | ---- | M] () -- C:\Documents and Settings\Pete\Desktop\Google Chrome.lnk
[2013/01/14 15:49:38 | 000,013,646 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/01/11 17:30:00 | 000,000,282 | ---- | M] () -- C:\WINDOWS\tasks\RealUpgradeScheduledTaskS-1-5-21-1229272821-884357618-725345543-1005.job
[2013/01/09 23:56:18 | 000,511,204 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/01/09 23:56:17 | 000,084,176 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/01/09 23:31:12 | 000,001,355 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/01/05 15:49:52 | 000,000,682 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\CCleaner.lnk
[2013/01/05 15:37:16 | 000,000,518 | ---- | M] () -- C:\Documents and Settings\Pete\My Documents\cc_20130105_153712.reg
[2013/01/05 15:36:52 | 000,038,664 | ---- | M] () -- C:\Documents and Settings\Pete\My Documents\cc_20130105_153647.reg
[2013/01/05 12:33:16 | 000,001,734 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader XI.lnk
[2013/01/04 21:57:31 | 000,001,051 | ---- | M] () -- C:\Documents and Settings\Pete\Desktop\Free YouTube to MP3 Converter.lnk
[2013/01/03 17:55:48 | 000,015,437 | ---- | M] () -- C:\Documents and Settings\Pete\Desktop\sim-only.htm
[2012/12/23 22:13:34 | 000,065,848 | ---- | M] (Trusteer Ltd.) -- C:\WINDOWS\System32\drivers\RapportKELL.sys
[2012/12/22 15:39:48 | 000,000,211 | ---- | M] () -- C:\boot.ini
[2012/12/21 13:09:35 | 000,269,392 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[6 C:\Documents and Settings\All Users\Application Data\*.tmp files -> C:\Documents and Settings\All Users\Application Data\*.tmp -> ]
[4 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/01/18 21:28:10 | 000,000,404 | ---- | C] () -- C:\WINDOWS\tasks\RNUpgradeHelperLogonPrompt_Ann.job
[2013/01/18 21:28:09 | 000,000,398 | ---- | C] () -- C:\WINDOWS\tasks\ReclaimerUpdateFiles_Ann.job
[2013/01/18 21:28:07 | 000,000,394 | ---- | C] () -- C:\WINDOWS\tasks\ReclaimerUpdateXML_Ann.job
[2013/01/09 23:31:11 | 000,001,355 | ---- | C] () -- C:\WINDOWS\imsins.BAK
[2013/01/05 15:37:14 | 000,000,518 | ---- | C] () -- C:\Documents and Settings\Pete\My Documents\cc_20130105_153712.reg
[2013/01/05 15:36:50 | 000,038,664 | ---- | C] () -- C:\Documents and Settings\Pete\My Documents\cc_20130105_153647.reg
[2013/01/05 12:33:15 | 000,001,734 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader XI.lnk
[2013/01/04 21:57:31 | 000,001,051 | ---- | C] () -- C:\Documents and Settings\Pete\Desktop\Free YouTube to MP3 Converter.lnk
[2013/01/03 17:52:45 | 000,015,437 | ---- | C] () -- C:\Documents and Settings\Pete\Desktop\sim-only.htm
[2012/11/21 13:34:36 | 000,269,392 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2012/02/24 20:57:35 | 000,319,920 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1229272821-884357618-725345543-1008-0.dat
[2012/02/16 10:03:37 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2012/02/06 19:28:06 | 000,003,584 | ---- | C] () -- C:\Documents and Settings\Pete\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/01/28 18:34:51 | 000,283,514 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1229272821-884357618-725345543-1007-0.dat
[2012/01/11 21:01:29 | 000,356,324 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1229272821-884357618-725345543-1005-0.dat
[2011/12/31 17:42:23 | 000,518,520 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1229272821-884357618-725345543-1004-0.dat
[2011/12/30 12:49:21 | 000,283,514 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1229272821-884357618-725345543-1006-0.dat
[2011/12/30 12:49:20 | 000,283,514 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-System.dat
[2011/03/18 12:10:12 | 000,096,768 | ---- | C] () -- C:\WINDOWS\SlantAdj.dll
[2011/03/18 12:10:12 | 000,003,136 | ---- | C] () -- C:\WINDOWS\Ade001.bin
[2011/03/18 12:10:12 | 000,001,571 | ---- | C] () -- C:\WINDOWS\Faxcpp1.ini
[2011/03/18 12:10:12 | 000,000,422 | ---- | C] () -- C:\WINDOWS\Faxcpp.ini
[2011/03/18 12:10:12 | 000,000,072 | ---- | C] () -- C:\WINDOWS\System32\epDPE.ini
[2011/03/18 12:06:10 | 000,000,029 | ---- | C] () -- C:\WINDOWS\DEBUGSM.INI
[2011/01/27 20:17:03 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/01/26 19:57:52 | 000,000,056 | -H-- | C] () -- C:\WINDOWS\System32\ezsidmv.dat
[2010/11/26 11:04:36 | 010,932,224 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\sandra.mda

========== ZeroAccess Check ==========

[2010/11/22 19:34:17 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2010/04/16 16:09:07 | 001,509,888 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 12:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/14 00:12:08 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2010/11/22 20:44:45 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Canneverbe Limited
[2010/11/22 19:16:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\EPSON
[2011/12/30 12:51:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\GARMIN
[2012/04/10 18:12:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Research In Motion
[2013/01/05 15:21:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2012/02/25 10:33:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Trusteer
[2010/11/22 19:19:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\UDL
[2012/04/13 16:43:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Western Digital
[2010/11/23 19:16:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2013/01/05 15:22:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\Auslogics
[2010/11/22 20:44:45 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\Canneverbe Limited
[2011/11/18 16:32:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\coupons
[2013/01/05 14:47:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\CrystalIdea Software
[2013/01/04 21:56:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\DVDVideoSoft
[2012/09/15 16:18:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\DVDVideoSoftIEHelpers
[2010/11/23 18:57:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\EPSON
[2011/12/30 11:24:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\GARMIN
[2013/01/04 21:56:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\OpenCandy
[2012/11/20 19:37:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\PCCUStubInstaller
[2013/01/07 19:25:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\PriceGong
[2012/04/10 18:16:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\Research In Motion
[2013/01/04 22:00:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Pete\Application Data\Strongvault

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 123 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:07BF512B

< End of report >
  • 0

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#2
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
  • 0

#3
thebarracksfv

thebarracksfv

    Member

  • Topic Starter
  • Member
  • PipPip
  • 76 posts
Ok Gringo, Here we go again. Thanks for grabbing the thread.
Reports as requested.......

Checkup

Results of screen317's Security Check version 0.99.57
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Norton Internet Security
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.61.0.1400
CCleaner
Java™ 6 Update 33
Java 7 Update 11
Adobe Flash Player 11.5.502.146
Adobe Reader XI
Mozilla Firefox (18.0.1)
Google Chrome 23.0.1271.97
Google Chrome 24.0.1312.52
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 4%
````````````````````End of Log``````````````````````


ADW

# AdwCleaner v2.106 - Logfile created 01/20/2013 at 14:41:48
# Updated 17/01/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Pete - OWENSFAMILYPC
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Pete\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\Ann\Application Data\Mozilla\Firefox\Profiles\i07fpdc4.default\searchplugins\safesearch.xml
File Deleted : C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\searchplugins\safesearch.xml
File Deleted : C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\searchplugins\Web Search.xml
Folder Deleted : C:\DOCUME~1\Kate\LOCALS~1\Temp\CT2269050
Folder Deleted : C:\Documents and Settings\Kate\Application Data\Mozilla\Firefox\Profiles\9lj36ke9.default\CT2269050
Folder Deleted : C:\Documents and Settings\Kate\Application Data\Mozilla\Firefox\Profiles\9lj36ke9.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
Folder Deleted : C:\Documents and Settings\Kate\Application Data\Mozilla\Firefox\Profiles\9lj36ke9.default\Smartbar
Folder Deleted : C:\Documents and Settings\Kate\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\Kate\Local Settings\Application Data\DVDVideoSoftTB
Folder Deleted : C:\Documents and Settings\NetworkService\Local Settings\Application Data\DVDVideoSoftTB
Folder Deleted : C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\Conduit
Folder Deleted : C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\CT2269050
Folder Deleted : C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
Folder Deleted : C:\Documents and Settings\Pete\Application Data\OpenCandy
Folder Deleted : C:\Documents and Settings\Pete\Application Data\PriceGong
Folder Deleted : C:\Documents and Settings\Pete\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\Pete\Local Settings\Application Data\DVDVideoSoftTB
Folder Deleted : C:\Documents and Settings\Pete\Local Settings\Application Data\OpenCandy
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\DVDVideoSoftTB

***** [Registry] *****

Key Deleted : HKCU\Software\Alexa Internet
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\DVDVideoSoftTB
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
Key Deleted : HKCU\Software\PriceGong
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0C578D33-522D-4323-88FC-E2CA00488AFD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6E4C89CF-3061-4EE4-B22A-B7A8AAEA5CB3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2269050
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DVDVideoSoftTB
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{389C4EFA-7F98-4136-939D-BBC3882A6012}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{818CC786-1870-4155-914E-7B30EE13265F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0C578D33-522D-4323-88FC-E2CA00488AFD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DVDVideoSoftTB Toolbar
Key Deleted : HKU\S-1-5-21-1229272821-884357618-725345543-1007\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKU\S-1-5-21-1229272821-884357618-725345543-1007\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.conduit.com?SearchSource=10&ctid=CT2269050 --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Page] = hxxp://feed.helperbar.com/?publisher=OC&dpid=OC&co=GB&userid=e02fc4cb-96fe-4730-9188-a2d05502a3dc&affid=111585&searchtype=ds&babsrc=lnkry&q={searchTerms} --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://feed.helperbar.com/?publisher=OC&dpid=OC&co=GB&userid=e02fc4cb-96fe-4730-9188-a2d05502a3dc&affid=111585&searchtype=ds&babsrc=lnkry&q={searchTerms} --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page Restore] = hxxp://search.conduit.com?SearchSource=10&ctid=CT2269050 --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Search - Default_Search_URL] = hxxp://feed.helperbar.com/?publisher=OC&dpid=OC&co=GB&userid=e02fc4cb-96fe-4730-9188-a2d05502a3dc&affid=111585&searchtype=ds&babsrc=lnkry&q={searchTerms} --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Search - SearchAssistant] = hxxp://feed.helperbar.com/?publisher=OC&dpid=OC&co=GB&userid=e02fc4cb-96fe-4730-9188-a2d05502a3dc&affid=111585&searchtype=ds&babsrc=lnkry&q={searchTerms} --> hxxp://www.google.com

-\\ Mozilla Firefox v18.0.1 (en-GB)

File : C:\Documents and Settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\prefs.js

Deleted : user_pref("CT2269050..clientLogIsEnabled", false);
Deleted : user_pref("CT2269050..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...]
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File : C:\Documents and Settings\Ann\Application Data\Mozilla\Firefox\Profiles\i07fpdc4.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Emma\Application Data\Mozilla\Firefox\Profiles\vu11xsfr.default\prefs.js

[OK] File is clean.

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Deleted : user_pref("CT2269050.toolbarCurrentServerTime", "14-1-2013");
Deleted : user_pref("CT2269050.upgradeFromClearSBVersion", true);
Deleted : user_pref("CT2269050.url_history0001.enc", "aHR0cDovL3d3dy5nb29nbGUuY28udWsvdXJsP3NhPXQmcmN0PWomcT1q[...]
Deleted : user_pref("CT2269050_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]

File : C:\Documents and Settings\Hannah\Application Data\Mozilla\Firefox\Profiles\bbd38ezi.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v24.0.1312.52

File : C:\Documents and Settings\Pete\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Documents and Settings\Ann\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Documents and Settings\Kate\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Documents and Settings\Hannah\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [29974 octets] - [20/01/2013 14:41:48]

########## EOF - C:\AdwCleaner[S1].txt - [30035 octets] ##########



Roguekiller

RogueKiller V8.4.3 [Jan 10 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Pete [Admin rights]
Mode : Remove -- Date : 01/20/2013 14:49:06

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[12] : NtAlertResumeThread @ 0x80637C26 -> HOOKED (Unknown @ 0x89948230)
SSDT[13] : NtAlertThread @ 0x80592C38 -> HOOKED (Unknown @ 0x89942C28)
SSDT[17] : NtAllocateVirtualMemory @ 0x80570BC5 -> HOOKED (Unknown @ 0x89B07850)
SSDT[19] : NtAssignProcessToJobObject @ 0x805E0F71 -> HOOKED (Unknown @ 0x899248D8)
SSDT[31] : NtConnectPort @ 0x80590E5B -> HOOKED (Unknown @ 0x8989D7F8)
SSDT[43] : NtCreateMutant @ 0x80584095 -> HOOKED (Unknown @ 0x89914008)
SSDT[52] : NtCreateSymbolicLinkObject @ 0x805DFACA -> HOOKED (Unknown @ 0x89853EF0)
SSDT[53] : NtCreateThread @ 0x80584D41 -> HOOKED (Unknown @ 0x89821180)
SSDT[57] : NtDebugActiveProcess @ 0x80663261 -> HOOKED (Unknown @ 0x8990A318)
SSDT[68] : NtDuplicateObject @ 0x8057F195 -> HOOKED (Unknown @ 0x89A7A918)
SSDT[83] : NtFreeVirtualMemory @ 0x805710BF -> HOOKED (Unknown @ 0x8981CE48)
SSDT[89] : NtImpersonateAnonymousToken @ 0x8059AD05 -> HOOKED (Unknown @ 0x89921BA0)
SSDT[91] : NtImpersonateThread @ 0x805876C2 -> HOOKED (Unknown @ 0x8992E0E0)
SSDT[97] : NtLoadDriver @ 0x805AF89E -> HOOKED (Unknown @ 0x89502E90)
SSDT[108] : unknown @ 0x8057AC29 -> HOOKED (Unknown @ 0x89877DA8)
SSDT[114] : NtOpenEvent @ 0x80589D69 -> HOOKED (Unknown @ 0x89918610)
SSDT[122] : NtOpenProcess @ 0x8057F942 -> HOOKED (Unknown @ 0x89AD51A8)
SSDT[123] : NtOpenProcessToken @ 0x805784F6 -> HOOKED (Unknown @ 0x89950C50)
SSDT[125] : NtOpenSection @ 0x8057919E -> HOOKED (Unknown @ 0x89A718C0)
SSDT[128] : NtOpenThread @ 0x805E4817 -> HOOKED (Unknown @ 0x89A91078)
SSDT[137] : NtProtectVirtualMemory @ 0x8057F573 -> HOOKED (Unknown @ 0x899A8058)
SSDT[206] : NtResumeThread @ 0x805853B8 -> HOOKED (Unknown @ 0x8995E600)
SSDT[213] : NtSetContextThread @ 0x8063628D -> HOOKED (Unknown @ 0x8994E1F8)
SSDT[228] : NtSetInformationProcess @ 0x80574B1F -> HOOKED (Unknown @ 0x89456160)
SSDT[240] : NtSetSystemInformation @ 0x805B14D0 -> HOOKED (Unknown @ 0x899087F8)
SSDT[253] : NtSuspendProcess @ 0x80637B6B -> HOOKED (Unknown @ 0x89915948)
SSDT[254] : NtSuspendThread @ 0x80637A87 -> HOOKED (Unknown @ 0x89956E08)
SSDT[257] : NtTerminateProcess @ 0x8058E8B9 -> HOOKED (Unknown @ 0x8994F7B8)
SSDT[258] : unknown @ 0x8058496E -> HOOKED (Unknown @ 0x8994FE08)
SSDT[267] : NtUnmapViewOfSection @ 0x8057A7B1 -> HOOKED (Unknown @ 0x89967978)
SSDT[277] : NtWriteVirtualMemory @ 0x805875F7 -> HOOKED (Unknown @ 0x8969D850)
S_SSDT[307] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x89909910)
S_SSDT[383] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x89A93B18)
S_SSDT[414] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x899835A8)
S_SSDT[416] : NtUserGetKeyState -> HOOKED (Unknown @ 0x89906050)
S_SSDT[428] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x89A92A20)
S_SSDT[460] : NtUserMessageCall -> HOOKED (Unknown @ 0x89913C10)
S_SSDT[475] : NtUserPostMessage -> HOOKED (Unknown @ 0x89A8D3B8)
S_SSDT[476] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x899858C8)
S_SSDT[549] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x89316120)
S_SSDT[552] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x89991340)

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD1600AAJB-56R1A0 +++++
--- User ---
[MBR] ae2ea2fd8ed888564f8a044463a0ab6f
[BSP] 1869cc003e0d6795e6560619f15ecafb : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 152617 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_01202013_02d1449.txt >>
RKreport[1]_S_01202013_02d1448.txt ; RKreport[2]_D_01202013_02d1449.txt
  • 0

#4
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
  • 0

#5
thebarracksfv

thebarracksfv

    Member

  • Topic Starter
  • Member
  • PipPip
  • 76 posts
Hi Gringo

Combofix took a while to run through....hopefully not a bad sign?
Here is the log. As far as I can tell, the computer seems to be working ok. The kids tell me that they use something called U tube converter. Not sure if that could cause problems?

ComboFix 13-01-17.04 - Pete 20/01/2013 16:01:28.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1241 [GMT 0:00]
Running from: c:\documents and settings\Pete\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\xml116.tmp
c:\documents and settings\All Users\Application Data\xml117.tmp
c:\documents and settings\All Users\Application Data\xml118.tmp
c:\documents and settings\All Users\Application Data\xml2A.tmp
c:\documents and settings\All Users\Application Data\xml2B.tmp
c:\documents and settings\All Users\Application Data\xml2C.tmp
C:\Install.exe
c:\windows\system32\SET96.tmp
c:\windows\system32\SET98.tmp
c:\windows\system32\SETA7.tmp
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((( Files Created from 2012-12-20 to 2013-01-20 )))))))))))))))))))))))))))))))
.
.
2013-01-19 08:51 . 2013-01-12 03:30 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-01-06 16:37 . 2013-01-06 16:37 -------- d-----w- c:\program files\PrivaZer
2013-01-05 15:22 . 2013-01-05 15:22 -------- d-----w- c:\documents and settings\Pete\Application Data\Auslogics
2013-01-05 15:12 . 2013-01-05 15:21 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2013-01-05 14:47 . 2013-01-05 14:47 -------- d-----w- c:\documents and settings\Pete\Application Data\CrystalIdea Software
2013-01-04 23:17 . 2013-01-04 23:17 -------- d-----w- c:\program files\Amazon
2013-01-04 22:00 . 2013-01-04 22:00 -------- d-----w- c:\documents and settings\Pete\Application Data\Strongvault
2013-01-04 21:59 . 2013-01-04 21:59 -------- d-----w- c:\documents and settings\Pete\Local Settings\Application Data\Stronghold_LLC
2013-01-04 21:59 . 2013-01-07 19:25 -------- d-sh--w- c:\windows\system32\AI_RecycleBin
2013-01-04 21:56 . 2013-01-04 21:57 -------- d-----w- c:\program files\Common Files\DVDVideoSoft
2013-01-04 21:56 . 2013-01-04 21:56 -------- d-----w- c:\program files\DVDVideoSoft
2012-12-23 22:13 . 2012-12-23 22:13 65848 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-10 20:14 . 2012-03-30 08:59 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-10 20:14 . 2011-05-19 11:24 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-16 12:23 . 2004-08-04 12:00 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-11-28 10:35 . 2012-06-29 07:57 859072 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-11-28 10:35 . 2011-02-11 18:13 779704 ----a-w- c:\windows\system32\deployJava1.dll
2012-11-20 18:53 . 2012-01-21 16:53 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-11-13 01:25 . 2004-08-04 12:00 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-11-06 02:01 . 2008-04-14 00:12 1371648 ----a-w- c:\windows\system32\msxml6.dll
2012-11-02 02:02 . 2004-08-04 12:00 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17 . 2004-08-04 12:00 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17 . 2004-08-04 12:00 43520 ------w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17 . 2004-08-04 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35 . 2004-08-04 12:00 385024 ----a-w- c:\windows\system32\html.iec
2013-01-19 09:09 . 2013-01-19 09:08 262552 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 32768]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"LifeCam"="c:\program files\Microsoft LifeCam\LifeExp.exe" [2008-06-02 160800]
"Garmin Lifetime Updater"="c:\program files\Garmin\Lifetime Updater\GarminLifetime.exe" [2011-12-15 1446248]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-20 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-03-06 421736]
"RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-09-01 90448]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2012-09-28 296096]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\Pete\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2010-12-21 227712]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeEnC2.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeTray.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\SiSoftware\\SiSoftware Sandra Lite 2011a\\RpcAgentSrv.exe"=
"c:\\Program Files\\SiSoftware\\SiSoftware Sandra Lite 2011a\\WNt500x86\\RpcSandraSrv.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Research In Motion\\BlackBerry Desktop\\Rim.Desktop.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)
.
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [23/12/2012 22:13 65848]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1402000.013\SymDS.sys [20/11/2012 18:52 368288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1402000.013\SymEFA.sys [20/11/2012 18:52 927904]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20130111.001\BHDrvx86.sys [15/01/2013 18:09 995488]
R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NIS\1402000.013\ccSetx86.sys [20/11/2012 18:52 134304]
R1 ProtectorDriver;ZeroVulnerabilityLabs ExploitShield;c:\program files\ZeroVulnerabilityLabs\ExploitShield\ExploitShield.sys [02/12/2012 18:25 44472]
R1 RapportCerberus_43926;RapportCerberus_43926;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus32_43926.sys [31/10/2012 17:44 272216]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [23/12/2012 22:13 71480]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1402000.013\Ironx86.sys [20/11/2012 18:52 175264]
R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe [20/11/2012 18:52 143928]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [23/12/2012 22:13 976728]
R2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [01/08/2011 09:01 257024]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [16/08/2012 16:08 106656]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20130118.001\IDSXpx86.sys [19/01/2013 09:06 373728]
R3 MSHUSBVideo;NX6000/NX3000/VX5000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [22/11/2010 20:05 33800]
R3 RapportIaso;RapportIaso;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\39624\RapportIaso.sys [30/05/2012 14:43 21520]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [09/11/2012 11:21 160944]
S3 SandraAgentSrv;SiSoftware Deployment Agent Service;c:\program files\SiSoftware\SiSoftware Sandra Lite 2011a\RpcAgentSrv.exe [26/11/2010 11:04 93848]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - TRUESIGHT
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-01-15 21:46 1606760 ----a-w- c:\program files\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-30 20:14]
.
2012-12-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 16:57]
.
2013-01-20 c:\windows\Tasks\ExploitShield.job
- c:\program files\ZeroVulnerabilityLabs\ExploitShield\Loader32.exe [2012-12-02 01:12]
.
2013-01-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-22 20:44]
.
2013-01-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-22 20:44]
.
2013-01-20 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1229272821-884357618-725345543-1005.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-07-27 13:27]
.
2013-01-11 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1229272821-884357618-725345543-1005.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-07-27 13:27]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Free YouTube Download - c:\documents and settings\Pete\Application Data\DVDVideoSoftIEHelpers\freeytvdownloader.htm
IE: Free YouTube to MP3 Converter - c:\documents and settings\Pete\Application Data\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://www.amazon.co.uk/gp/bit/amazonserp/ref=bit_bds-p18_serp_ff_uk_display?ie=UTF8&tag=bds-p18-serp-uk-ff-21&tagbase=bds-p18&tbrId=v1_abb-channel-18_06122bce987f4521b1569d6baa3731bf_18_38_20130104_GB_ff_ab_OC1&query=
FF - ExtSQL: !HIDDEN! 2010-11-24 20:17; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2013-01-04 21:57; {ACAA314B-EEBA-48e4-AD47-84E31C44796C}; c:\program files\Common Files\DVDVideoSoft\plugins\ff
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-Cmaudio - cmicnfg.cpl
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-01-20 16:17
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(712)
c:\windows\system32\igfxdev.dll
.
Completion time: 2013-01-20 16:22:27
ComboFix-quarantined-files.txt 2013-01-20 16:22
.
Pre-Run: 116,330,500,096 bytes free
Post-Run: 117,620,858,880 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - FAC55A888C84B58D24177C04BB2CD4BF
  • 0

#6
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

  • 0

#7
thebarracksfv

thebarracksfv

    Member

  • Topic Starter
  • Member
  • PipPip
  • 76 posts
Hi

Report to follow.
It may just be me but things seem to be opening quicker now. No problems running the report.


ComboFix 13-01-17.04 - Pete 20/01/2013 16:44:21.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1322 [GMT 0:00]
Running from: c:\documents and settings\Pete\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Pete\Desktop\CFscript.txt
AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((( Files Created from 2012-12-20 to 2013-01-20 )))))))))))))))))))))))))))))))
.
.
2013-01-19 08:51 . 2013-01-12 03:30 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-01-06 16:37 . 2013-01-06 16:37 -------- d-----w- c:\program files\PrivaZer
2013-01-05 15:22 . 2013-01-05 15:22 -------- d-----w- c:\documents and settings\Pete\Application Data\Auslogics
2013-01-05 15:12 . 2013-01-05 15:21 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2013-01-05 14:47 . 2013-01-05 14:47 -------- d-----w- c:\documents and settings\Pete\Application Data\CrystalIdea Software
2013-01-04 23:17 . 2013-01-04 23:17 -------- d-----w- c:\program files\Amazon
2013-01-04 22:00 . 2013-01-04 22:00 -------- d-----w- c:\documents and settings\Pete\Application Data\Strongvault
2013-01-04 21:59 . 2013-01-04 21:59 -------- d-----w- c:\documents and settings\Pete\Local Settings\Application Data\Stronghold_LLC
2013-01-04 21:59 . 2013-01-07 19:25 -------- d-sh--w- c:\windows\system32\AI_RecycleBin
2013-01-04 21:56 . 2013-01-04 21:57 -------- d-----w- c:\program files\Common Files\DVDVideoSoft
2013-01-04 21:56 . 2013-01-04 21:56 -------- d-----w- c:\program files\DVDVideoSoft
2012-12-23 22:13 . 2012-12-23 22:13 65848 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-10 20:14 . 2012-03-30 08:59 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-10 20:14 . 2011-05-19 11:24 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-16 12:23 . 2004-08-04 12:00 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-11-28 10:35 . 2012-06-29 07:57 859072 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-11-28 10:35 . 2011-02-11 18:13 779704 ----a-w- c:\windows\system32\deployJava1.dll
2012-11-20 18:53 . 2012-01-21 16:53 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-11-13 01:25 . 2004-08-04 12:00 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-11-06 02:01 . 2008-04-14 00:12 1371648 ----a-w- c:\windows\system32\msxml6.dll
2012-11-02 02:02 . 2004-08-04 12:00 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17 . 2004-08-04 12:00 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17 . 2004-08-04 12:00 43520 ------w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17 . 2004-08-04 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35 . 2004-08-04 12:00 385024 ----a-w- c:\windows\system32\html.iec
2013-01-19 09:09 . 2013-01-19 09:08 262552 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 32768]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"LifeCam"="c:\program files\Microsoft LifeCam\LifeExp.exe" [2008-06-02 160800]
"Garmin Lifetime Updater"="c:\program files\Garmin\Lifetime Updater\GarminLifetime.exe" [2011-12-15 1446248]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-20 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-03-06 421736]
"RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-09-01 90448]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2012-09-28 296096]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\Pete\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2010-12-21 227712]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeEnC2.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeTray.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\SiSoftware\\SiSoftware Sandra Lite 2011a\\RpcAgentSrv.exe"=
"c:\\Program Files\\SiSoftware\\SiSoftware Sandra Lite 2011a\\WNt500x86\\RpcSandraSrv.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Research In Motion\\BlackBerry Desktop\\Rim.Desktop.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)
.
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [23/12/2012 22:13 65848]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1402000.013\SymDS.sys [20/11/2012 18:52 368288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1402000.013\SymEFA.sys [20/11/2012 18:52 927904]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20130111.001\BHDrvx86.sys [15/01/2013 18:09 995488]
R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NIS\1402000.013\ccSetx86.sys [20/11/2012 18:52 134304]
R1 ProtectorDriver;ZeroVulnerabilityLabs ExploitShield;c:\program files\ZeroVulnerabilityLabs\ExploitShield\ExploitShield.sys [02/12/2012 18:25 44472]
R1 RapportCerberus_43926;RapportCerberus_43926;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus32_43926.sys [31/10/2012 17:44 272216]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [23/12/2012 22:13 71480]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1402000.013\Ironx86.sys [20/11/2012 18:52 175264]
R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe [20/11/2012 18:52 143928]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [23/12/2012 22:13 976728]
R2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [01/08/2011 09:01 257024]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [16/08/2012 16:08 106656]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20130118.001\IDSXpx86.sys [19/01/2013 09:06 373728]
R3 MSHUSBVideo;NX6000/NX3000/VX5000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [22/11/2010 20:05 33800]
R3 RapportIaso;RapportIaso;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\39624\RapportIaso.sys [30/05/2012 14:43 21520]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [09/11/2012 11:21 160944]
S3 SandraAgentSrv;SiSoftware Deployment Agent Service;c:\program files\SiSoftware\SiSoftware Sandra Lite 2011a\RpcAgentSrv.exe [26/11/2010 11:04 93848]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - TRUESIGHT
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-01-15 21:46 1606760 ----a-w- c:\program files\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-30 20:14]
.
2012-12-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 16:57]
.
2013-01-20 c:\windows\Tasks\ExploitShield.job
- c:\program files\ZeroVulnerabilityLabs\ExploitShield\Loader32.exe [2012-12-02 01:12]
.
2013-01-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-22 20:44]
.
2013-01-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-22 20:44]
.
2013-01-20 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1229272821-884357618-725345543-1005.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-07-27 13:27]
.
2013-01-11 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1229272821-884357618-725345543-1005.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-07-27 13:27]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Free YouTube Download - c:\documents and settings\Pete\Application Data\DVDVideoSoftIEHelpers\freeytvdownloader.htm
IE: Free YouTube to MP3 Converter - c:\documents and settings\Pete\Application Data\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Pete\Application Data\Mozilla\Firefox\Profiles\bynf1vsr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://www.amazon.co.uk/gp/bit/amazonserp/ref=bit_bds-p18_serp_ff_uk_display?ie=UTF8&tag=bds-p18-serp-uk-ff-21&tagbase=bds-p18&tbrId=v1_abb-channel-18_06122bce987f4521b1569d6baa3731bf_18_38_20130104_GB_ff_ab_OC1&query=
FF - ExtSQL: !HIDDEN! 2010-11-24 20:17; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2013-01-04 21:57; {ACAA314B-EEBA-48e4-AD47-84E31C44796C}; c:\program files\Common Files\DVDVideoSoft\plugins\ff
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-01-20 17:00
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(712)
c:\windows\system32\igfxdev.dll
.
- - - - - - - > 'explorer.exe'(276)
c:\windows\system32\WININET.dll
c:\progra~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
c:\progra~1\MICROS~2\Office14\1033\GrooveIntlResource.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2013-01-20 17:06:05
ComboFix-quarantined-files.txt 2013-01-20 17:05
ComboFix2.txt 2013-01-20 16:22
.
Pre-Run: 117,629,833,216 bytes free
Post-Run: 117,619,748,864 bytes free
.
- - End Of File - - F9C1FD1A60CDF58E959ACE8F206AD3D0
  • 0

#8
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
  • 0

#9
thebarracksfv

thebarracksfv

    Member

  • Topic Starter
  • Member
  • PipPip
  • 76 posts
Here we go......

7-Zip 9.20
Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.01)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Applet_App
Applet_Copy
Applet_Email
Applet_Epp
Applet_File
Applet_OCR
Applet_Photoshop
Applet_Web
Auslogics Disk Defrag
BlackBerry Desktop Software 6.1
BlackBerry Device Software Updater
Bonjour
C-Media 3D Audio
Camera RAW Plug-In for EPSON Creativity Suite
CCleaner
CDBurnerXP
Copy Utility
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
EPSON Attach To Email
EPSON Easy Photo Print
EPSON File Manager
EPSON Photo Print
EPSON Printer Software
EPSON Scan Assistant
EPSON Smart Panel
EPSON Stylus C90_91_D92 Manual
EPSON TWAIN 5
EPSON Web-To-Page
Free YouTube Download version 3.1.36.915
Free YouTube to MP3 Converter version 3.11.37.1212
Garmin City Navigator Europe NT 2010.31 Update
Garmin Communicator Plugin
Garmin Lifetime Updater
Garmin USB Drivers
Google Chrome
Google Earth
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB976002-v5)
Intel® Extreme Graphics 2 Driver
iTunes
Java 7 Update 11
Java Auto Updater
Java™ 6 Update 33
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft LifeCam
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 14
Microsoft Visual C++ 2005 CRT Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works 6-9 Converter
Mozilla Firefox 18.0.1 (x86 en-GB)
Mozilla Maintenance Service
MSVCRT
MSXML 6.0 Parser (KB925673)
Norton Internet Security
PowerDVD
PrivaZer
QuickTime
Rapport
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
REALTEK GbE & FE Ethernet PCI NIC Driver
REALTEK Gigabit and Fast Ethernet NIC Driver
RealUpgrade 1.1
ScanToWeb
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589337) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2687508) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB923789)
Segoe UI
SiSoftware Sandra Lite 2011a
Skype Click to Call
Skype™ 6.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
WD SmartWare Drive Manager
WebFldrs XP
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
XML Paper Specification Shared Components Pack 1.0
ZeroVulnerabilityLabs ExploitShield version 0.8.1 beta
  • 0

#10
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Java 7 Update 11
Java™ 6 Update 33

[/list]


Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. default settings are fine
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#11
thebarracksfv

thebarracksfv

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Hi

All done......
PC seems to be quicker. Have you seen evidence of infection?


Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.20.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Pete :: OWENSFAMILYPC [administrator]

20/01/2013 19:01:36
mbam-log-2013-01-20 (19-01-36).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 290152
Time elapsed: 8 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:12:32, on 20/01/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\ZeroVulnerabilityLabs\ExploitShield\ExploitShield.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Pete\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\coIEPlg.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [Garmin Lifetime Updater] C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Documents and Settings\Pete\Application Data\DVDVideoSoftIEHelpers\freeytvdownloader.htm
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Documents and Settings\Pete\Application Data\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} (RIM AxLoader) - http://mobileapps.bl...re/AxLoader.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2011a\RpcAgentSrv.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

--
End of file - 10231 bytes
  • 0

#12
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Greetings

adwcleaner removed allot of junk


These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
  • 0

#13
thebarracksfv

thebarracksfv

    Member

  • Topic Starter
  • Member
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  • 76 posts
Hi
Sorry for delay. ESET scan took over 3 hours to run & found a number of threats.
Looks like the MP3 utube converter that the kids are using may not be a good thing??

I have cleared the items running at start up as suggested. I had thought that this PC would be Ok but it seems to have picked up some dodgy things. Not sure why the Norton isn't spotting them or the Malwarebytes.

Anyway here is the ESET log



C:\Documents and Settings\Kate\My Documents\Downloads\FreeYouTubeDownload.exe Win32/OpenCandy application
C:\Documents and Settings\Kate\My Documents\Downloads\FreeYouTubeToMP3Converter.exe Win32/OpenCandy application
C:\Documents and Settings\Pete\My Documents\Downloads\cdbxp_setup_4.3.7.2423.exe Win32/OpenCandy application
C:\Documents and Settings\Pete\My Documents\Downloads\FreeYouTubeToMP3Converter.exe Win32/OpenCandy application
C:\System Volume Information\_restore{3D2A2F24-C98A-4E06-A03E-0953DD8915C7}\RP508\A0433143.exe Win32/OpenCandy application
C:\System Volume Information\_restore{3D2A2F24-C98A-4E06-A03E-0953DD8915C7}\RP508\A0433153.exe Win32/OutBrowse.C application
C:\System Volume Information\_restore{3D2A2F24-C98A-4E06-A03E-0953DD8915C7}\RP508\A0433203.exe Win32/OpenCandy application




As ever, thanks for your support
  • 0

#14
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Documents and Settings\Kate\My Documents\Downloads\FreeYouTubeDownload.exe"
    del /f /s /q "C:\Documents and Settings\Kate\My Documents\Downloads\FreeYouTubeToMP3Converter.exe"
    del /f /s /q "C:\Documents and Settings\Pete\My Documents\Downloads\cdbxp_setup_4.3.7.2423.exe"
    del /f /s /q "C:\Documents and Settings\Pete\My Documents\Downloads\FreeYouTubeToMP3Converter.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#15
thebarracksfv

thebarracksfv

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Hi Gringo

All done, then.

Looks like it was worth looking at the old PC after all.

I will talk to the kids again particularly about the u-tube convertor which looks to have been the source of some of what has been picked up.

Things do seem a bit quicker but I suspect the time is approaching when I will need to spend some dosh!!

I have added WinPatrol as you suggest and will try to avoid having to bother you again.

Thanks for your help

Pete
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