[mznerz]

This machine will not boot in normal mode. When I try to boot it up, I get the blue screen and it says something about a disk error, has a lot of information about memory dumping, and the text takes up the whole page.

It started when I tried to reinstall norton

I can only start in safe mode. I am unable to run a norton scan in safe mode.

I believe I have run out of options, please help!

[Advertisements]

It doesn't seem to be malware related. What is the version of the Operating System?

[JSntgRvr]

It doesn't seem to be malware related. What is the version of the Operating System?

[mznerz]

Thank you for your reply. Under computer properties, it says windows 7 starter, service pack 1. It was running a bit slowly, so I ran dskck and that is when the real trouble began. I tried to restore it to a restore point, that didn't work, I have had to uninstall my antivirus and re-install that. It is a real nightmare :-) Anyway, do you have any idea what could be the trouble, or do you have any advice as to what I should do next? Any advice would be greatly appreciated.

THANKS!

[JSntgRvr]

Perform a Clean Boot and troubleshoot the Startup and Services items in your configuration until you have identified the entry that may be causing that issue. Here are the instructions.