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No Audio Device Detected [Closed]


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#1
sgome31

sgome31

    Member

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My sisters computer shows on the bottom right hand corner that no audio device is detected and I cant get any sound to play. I have checked the Device manager and there is no yellow flags or anything at all. I removed several viruses already but still same issue. I have done multiple updates and tried to install the drivers and still no luck. I was directed to run the OTL Program and this is the results that I got.

OTL logfile created on: 1/16/2013 1:58:20 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = E:\
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.94 Gb Total Physical Memory | 0.84 Gb Available Physical Memory | 28.77% Memory free
6.09 Gb Paging File | 4.04 Gb Available in Paging File | 66.34% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 174.56 Gb Total Space | 79.25 Gb Free Space | 45.40% Space Free | Partition Type: NTFS
Drive D: | 11.75 Gb Total Space | 1.98 Gb Free Space | 16.83% Space Free | Partition Type: NTFS
Drive E: | 1.89 Gb Total Space | 1.84 Gb Free Space | 97.19% Space Free | Partition Type: FAT32

Computer Name: OWNER-PC | User Name: owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/01/16 13:54:37 | 001,606,760 | ---- | M] (Google Inc.) -- C:\WINDOWS\Temp\CR_5A990.tmp\setup.exe
PRC - [2013/01/15 16:50:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- E:\OTL.exe
PRC - [2013/01/10 09:30:00 | 005,576,696 | ---- | M] () -- C:\Program Files\Google\Update\Install\{E1257A36-209F-4C94-88E4-213251BC133C}\24.0.1312.52_23.0.1271.97_chrome_updater.exe
PRC - [2012/11/30 19:53:27 | 000,096,056 | ---- | M] (Siber Systems) -- C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
PRC - [2012/11/12 15:47:00 | 003,539,896 | ---- | M] (PC Drivers Headquarters) -- C:\Program Files\Driver Tool\Driver Tool\DriverTool.exe
PRC - [2012/10/30 15:50:59 | 004,297,136 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2012/10/30 15:50:59 | 000,044,808 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/09/14 18:39:46 | 000,499,352 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Real\RealPlayer\realplay.exe
PRC - [2012/09/14 18:39:40 | 000,296,096 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Real\RealPlayer\Update\realsched.exe
PRC - [2012/07/17 15:14:08 | 000,132,056 | ---- | M] (Symantec Corporation) -- C:\Program Files\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe
PRC - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) -- C:\Program Files\Microsoft\BingBar\7.1.391.0\BBSvc.EXE
PRC - [2012/06/06 20:33:42 | 001,564,872 | ---- | M] (Ask) -- C:\Program Files\Ask.com\Updater\Updater.exe
PRC - [2012/06/06 20:33:38 | 000,135,368 | ---- | M] () -- C:\Program Files\Ask.com\UpdateTask.exe
PRC - [2011/12/18 04:43:36 | 001,693,120 | ---- | M] (Discordia, LTD) -- C:\Program Files\Searchcore Toolbar\Datamngr\datamngrUI.exe
PRC - [2011/07/07 14:21:54 | 000,034,864 | ---- | M] (RadioPI) -- C:\Program Files\RadioPI_4e\bar\1.bin\4ebarsvc.exe
PRC - [2011/07/07 14:21:54 | 000,026,576 | ---- | M] (RadioPI) -- C:\Program Files\RadioPI_4e\bar\1.bin\4ebrmon.exe
PRC - [2011/05/20 21:15:56 | 004,771,184 | ---- | M] (BitTorrent, Inc.) -- C:\Program Files\BitTorrent\BitTorrent.exe
PRC - [2011/05/10 01:40:38 | 000,641,080 | ---- | M] (Hewlett-Packard) -- C:\Program Files\HP\HP Software Update\hpwucli.exe
PRC - [2011/03/23 11:21:00 | 009,226,664 | ---- | M] (Innovative Solutions) -- C:\Program Files\Innovative Solutions\DriverMax\devices.exe
PRC - [2010/11/01 14:15:12 | 000,886,752 | ---- | M] () -- C:\Program Files\SelectRebates\SelectRebates.exe
PRC - [2010/03/25 20:07:00 | 000,147,472 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
PRC - [2010/03/25 20:07:00 | 000,124,224 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
PRC - [2010/03/25 20:07:00 | 000,083,264 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\VirusScan Enterprise\mcupdate.exe
PRC - [2010/03/25 20:07:00 | 000,070,728 | ---- | M] (McAfee, Inc.) -- C:\WINDOWS\System32\mfevtps.exe
PRC - [2010/03/25 20:07:00 | 000,066,880 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
PRC - [2010/03/25 20:07:00 | 000,027,960 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\VirusScan Enterprise\mfeann.exe
PRC - [2010/03/25 20:07:00 | 000,022,816 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
PRC - [2009/08/25 16:00:00 | 000,939,328 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\Common Framework\McScript_InUse.exe
PRC - [2009/08/25 16:00:00 | 000,226,624 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
PRC - [2009/08/25 16:00:00 | 000,103,744 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\Common Framework\FrameworkService.exe
PRC - [2009/04/10 22:28:15 | 000,117,248 | ---- | M] () -- \\?\C:\Windows\System32\wbem\WMIADAP.EXE
PRC - [2009/04/10 22:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2012/12/14 16:52:10 | 000,150,528 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Practices#\6241de0bf18eb05db1f18859508d7030\Microsoft.Practices.EnterpriseLibrary.Security.Cryptography.ni.dll
MOD - [2012/12/14 16:52:08 | 000,304,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Practices#\ab3355dda34df4950f5270f88000a919\Microsoft.Practices.ObjectBuilder.ni.dll
MOD - [2012/12/14 16:52:07 | 000,309,248 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Practices#\f3eb0554bfeb26667d0645ba1bcf59c5\Microsoft.Practices.EnterpriseLibrary.Common.ni.dll
MOD - [2012/12/14 16:52:06 | 001,778,688 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\RuleEngine\41be6c9c51a456c26031c2d93dc45040\RuleEngine.ni.dll
MOD - [2012/12/14 16:52:06 | 000,235,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Applicati#\374601d4e77566f7fa41066c81b78659\Microsoft.ApplicationBlocks.Updater.ni.dll
MOD - [2012/12/14 16:52:04 | 000,357,376 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Win32.Tas#\9d5fb169d6d4f17cb639552ea3326b06\Microsoft.Win32.TaskScheduler.ni.dll
MOD - [2012/12/14 16:52:03 | 000,846,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Agent.Communication\9a3b690b3e905f2a006ea5c73d16bef1\Agent.Communication.ni.dll
MOD - [2012/12/14 16:52:02 | 000,202,240 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Interop.WUApiLib\2c70abc36134b92b7135658dd7dae989\Interop.WUApiLib.ni.dll
MOD - [2012/12/14 16:52:00 | 000,060,928 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\ExceptionLogging\b2ddaa3b58b3c41160aea9da00bc41ea\ExceptionLogging.ni.dll
MOD - [2012/12/14 16:51:59 | 003,169,792 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Common\8c823ce6786ed588ea1cd92181a36dc0\Common.ni.dll
MOD - [2012/12/14 16:51:56 | 000,862,208 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Agent.Common\5287d45f071ccc39cc74b9f59441232e\Agent.Common.ni.dll
MOD - [2012/12/14 16:51:54 | 007,692,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Agent\0931612ed68b05223396932d7bdfe38d\Agent.ni.exe
MOD - [2012/11/18 13:58:11 | 000,119,296 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\XPBurnComponent\f45b683d79a0c09d5632f4067cb70541\XPBurnComponent.ni.dll
MOD - [2012/11/18 13:58:05 | 000,998,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\d08cb6b1c4052e6f5a4e2452870d67d7\System.Management.ni.dll
MOD - [2012/11/18 13:57:58 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\2633dbf77be293b3a8693b6b062fd787\System.Runtime.Remoting.ni.dll
MOD - [2012/11/18 13:57:53 | 011,820,032 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\ac05afefb5b28893d44ec451da0e6d4e\System.Web.ni.dll
MOD - [2012/11/18 13:57:44 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\7844c1ae91c8f584025756ad72e65176\System.Web.Services.ni.dll
MOD - [2012/11/18 13:57:12 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\7f15d0cb7e4f87f86e425d5ffe7e8280\System.Configuration.ni.dll
MOD - [2012/11/18 13:48:49 | 005,450,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\18b237e6af16a3427f09fce172d1a95a\System.Xml.ni.dll
MOD - [2012/11/18 13:48:25 | 012,433,920 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\22e554f2c4da53c07e4815a24e2d50e2\System.Windows.Forms.ni.dll
MOD - [2012/11/18 13:48:14 | 001,592,320 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\2c6cd37f29fc76d6c2ed6bbed202d82c\System.Drawing.ni.dll
MOD - [2012/11/18 13:47:55 | 006,621,696 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\ee724aeea5f1b9d8a01fa6047fd2ef99\System.Data.ni.dll
MOD - [2012/11/18 13:47:02 | 007,976,960 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\b2052acbbbba4f98585196872195e009\System.ni.dll
MOD - [2012/11/18 13:46:39 | 011,492,352 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7ad9c44df3b85848590e63f13fc59804\mscorlib.ni.dll
MOD - [2012/11/12 15:47:04 | 000,720,840 | ---- | M] () -- C:\Program Files\Driver Tool\Driver Tool\ThemePack.DriverTool.dll
MOD - [2012/11/12 15:22:36 | 000,317,416 | ---- | M] () -- C:\Program Files\Driver Tool\Driver Tool\Agent.Communication.XmlSerializers.dll
MOD - [2012/06/06 20:33:38 | 000,135,368 | ---- | M] () -- C:\Program Files\Ask.com\UpdateTask.exe
MOD - [2010/11/01 14:15:12 | 000,886,752 | ---- | M] () -- C:\Program Files\SelectRebates\SelectRebates.exe
MOD - [2009/03/29 20:42:17 | 002,933,760 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
MOD - [2007/12/19 18:27:04 | 000,066,856 | ---- | M] () -- C:\Program Files\HP\QuickPlay\Kernel\common\MCEMediaStatus.dll


========== Services (SafeList) ==========

SRV - [2012/10/30 15:50:59 | 000,044,808 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV - [2012/07/17 15:14:08 | 000,132,056 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe -- (Norton PC Checkup Application Launcher)
SRV - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
SRV - [2011/07/07 14:21:54 | 000,034,864 | ---- | M] (RadioPI) [Auto | Running] -- C:\Program Files\RadioPI_4e\bar\1.bin\4ebarsvc.exe -- (RadioPI_4eService)
SRV - [2010/03/25 20:07:00 | 000,147,472 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe -- (McShield)
SRV - [2010/03/25 20:07:00 | 000,070,728 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\WINDOWS\System32\mfevtps.exe -- (mfevtp)
SRV - [2010/03/25 20:07:00 | 000,066,880 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe -- (McTaskManager)
SRV - [2010/03/25 20:07:00 | 000,022,816 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe -- (McAfeeEngineService)
SRV - [2009/09/08 13:12:51 | 000,116,104 | ---- | M] () [Disabled | Stopped] -- C:\Program Files\Canon\IJPLM\ijplmsvc.exe -- (IJPLMSVC)
SRV - [2009/08/25 16:00:00 | 000,103,744 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\Common Framework\FrameworkService.exe -- (McAfeeFramework)
SRV - [2009/01/09 12:46:24 | 000,410,976 | ---- | M] (mst software GmbH, Germany) [Disabled | Stopped] -- C:\Program Files\Ashampoo\Ashampoo WinOptimizer 6\DfSdkS.exe -- (DfSdkS)
SRV - [2008/01/20 18:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/03/05 09:30:06 | 000,110,592 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Disabled | Stopped] -- C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe -- (Com4Qlb)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SymIM.sys -- (SymIMMP)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SymIM.sys -- (SymIM)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2012/10/30 15:51:58 | 000,738,504 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2012/10/30 15:51:58 | 000,361,032 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswSP.sys -- (aswSP)
DRV - [2012/10/30 15:51:57 | 000,058,680 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\WINDOWS\System32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2012/10/30 15:51:56 | 000,021,256 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV - [2011/06/17 21:28:18 | 000,240,736 | ---- | M] (Microsoft Corporation) [File_System | Disabled | Stopped] -- C:\WINDOWS\System32\drivers\RsFx0151.sys -- (RsFx0151)
DRV - [2010/03/25 20:07:00 | 000,343,920 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2010/03/25 20:07:00 | 000,091,832 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\mfeavfk.sys -- (mfeavfk)
DRV - [2010/03/25 20:07:00 | 000,075,704 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\mfeapfk.sys -- (mfeapfk)
DRV - [2010/03/25 20:07:00 | 000,066,600 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\mferkdet.sys -- (mferkdet)
DRV - [2010/03/25 20:07:00 | 000,064,208 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\mfetdik.sys -- (mfetdik)
DRV - [2010/03/25 20:07:00 | 000,043,288 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\mfebopk.sys -- (mfebopk)
DRV - [2009/06/24 05:08:00 | 007,542,208 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2008/03/04 01:32:00 | 000,188,416 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\CHDRT32.sys -- (CnxtHdAudService)
DRV - [2007/12/06 12:40:14 | 000,761,856 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\athr.sys -- (athr)
DRV - [2007/10/18 05:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/09/09 14:12:28 | 000,176,640 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\CHDART.sys -- (HdAudAddService)
DRV - [2007/07/11 09:30:22 | 000,007,168 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\HpqRemHid.sys -- (HpqRemHid)
DRV - [2007/06/18 16:12:04 | 000,016,768 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)
DRV - [2007/04/03 10:43:28 | 001,131,136 | ---- | M] (Philips Semiconductors GmbH) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\Ph3xIB32.sys -- (Ph3xIB32)
DRV - [2007/03/21 21:02:04 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2007/03/06 18:15:58 | 001,059,112 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2007/02/24 13:42:22 | 000,039,936 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2007/02/16 13:50:32 | 000,012,032 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2007/01/23 15:40:20 | 000,042,496 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\rimsptsk.sys -- (rimsptsk)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ilion&pf=laptop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ilion&pf=laptop
IE - HKLM\..\URLSearchHook: {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files\FLV_Runner\prxtbFLV_.dll (Conduit Ltd.)
IE - HKLM\..\URLSearchHook: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBitT.dll (Conduit Ltd.)
IE - HKLM\..\URLSearchHook: {b41df665-f0f1-4d66-a16e-f8f650b11870} - C:\Program Files\QuoteOat\prxtbQuot.dll (Conduit Ltd.)
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{031949b3-28b6-43a4-90e2-dde1cfe21390}: "URL" = http://search.mywebs...r={searchTerms}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{85946BC9-B5EA-44A6-8EC9-440E77923FCE}: "URL" = http://search.yahoo....ing}&fr=hp-pvdt
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2426}: "URL" = http://dts.search-re...q={searchTerms}
IE - HKLM\..\SearchScopes\{a5b9c0f5-5616-47cd-a95f-e43b488faccf}: "URL" = http://search.mywebs...r={searchTerms}
IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.condui...&ctid=CT2790392
IE - HKLM\..\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}: "URL" = http://search.mywebs...r={searchTerms}
IE - HKLM\..\SearchScopes\{FC7469D0-0971-4255-895D-2B8E018D20A9}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpd

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ilion&pf=laptop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
IE - HKCU\..\URLSearchHook: {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files\FLV_Runner\prxtbFLV_.dll (Conduit Ltd.)
IE - HKCU\..\URLSearchHook: {8bc67b0f-a721-45e0-a0b6-db0121b0aade} - C:\Program Files\RadioPI_4e\bar\1.bin\4eSrcAs.dll (RadioPI)
IE - HKCU\..\URLSearchHook: {b41df665-f0f1-4d66-a16e-f8f650b11870} - C:\Program Files\QuoteOat\prxtbQuot.dll (Conduit Ltd.)
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{031949b3-28b6-43a4-90e2-dde1cfe21390}: "URL" = http://search.mywebs...r={searchTerms}
IE - HKCU\..\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}: "URL" = http://websearch.ask...28-55B6C441ABF0
IE - HKCU\..\SearchScopes\{3DDA810F-3132-6100-40AF-650A20FCBBCA}: "URL" = http://www.bing.com/...003&form=ZGAIDF
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...1I7ADFA_enUS393
IE - HKCU\..\SearchScopes\{85946BC9-B5EA-44A6-8EC9-440E77923FCE}: "URL" = http://search.yahoo....ing}&fr=hp-pvdt
IE - HKCU\..\SearchScopes\{8C1A36A1-F5EF-3B23-94E4-ED31FE1B3197}: "URL" = http://www.bing.com/...003&form=ZGAIDF
IE - HKCU\..\SearchScopes\{96625EEB-014A-426F-B32B-9C68E4CA771C}: "URL" = http://search.condui...&ctid=CT3201318
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2426}: "URL" = http://dts.search-re...q={searchTerms}
IE - HKCU\..\SearchScopes\{a5b9c0f5-5616-47cd-a95f-e43b488faccf}: "URL" = http://search.mywebs...r={searchTerms}
IE - HKCU\..\SearchScopes\{F6066676-1EEB-BD50-8DCD-39409136EB4C}: "URL" = http://www.bing.com/...UGO&form=ZGAIDF
IE - HKCU\..\SearchScopes\{FC7469D0-0971-4255-895D-2B8E018D20A9}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpd
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@canon.com/EPPEX: C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@MapsGalaxy_39.com/Plugin: C:\Program Files\MapsGalaxy_39\bar\1.bin\NP39Stub.dll (MindSpark)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/wpi,version=1.4: C:\Program Files\Microsoft\Web Platform Installer\\npwpidetector.dll ()
FF - HKLM\Software\MozillaPlugins\@RadioPI_4e.com/Plugin: C:\Program Files\RadioPI_4e\bar\1.bin\NP4eStub.dll (RadioPI)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=15.0.6.14: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=15.0.6.14: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpchromebrowserrecordext;version=15.0.6.14: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprphtml5videoshim;version=15.0.6.14: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=15.0.6.14: C:\Program Files\Real\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@viewpoint.com/VMP: C:\Program Files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll ()
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\owner\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\4effxtbr@RadioPI_4e.com: C:\Program Files\RadioPI_4e\bar\1.bin [2011/07/07 14:22:00 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\39ffxtbr@MapsGalaxy_39.com: C:\Program Files\MapsGalaxy_39\bar\1.bin [2012/12/18 16:27:58 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{0153E448-190B-4987-BDE1-F256CADA672F}: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2012/12/13 20:02:46 | 000,000,000 | ---D | M]

[2011/10/19 16:51:02 | 000,000,000 | ---D | M] (No name found) -- C:\Users\owner\AppData\Roaming\Mozilla\Extensions

========== Chrome ==========

CHR - homepage: http://www.google.com/
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}&sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://www.google.com/
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.97\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.97\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.97\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files\Adobe\Reader 8.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: CANON iMAGE GATEWAY Album Plugin Utility (Enabled) = C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll
CHR - plugin: MindSpark Toolbar Platform Plugin Stub (Enabled) = C:\Program Files\MapsGalaxy_39\bar\1.bin\NP39Stub.dll
CHR - plugin: MindSpark Toolbar Platform Plugin Stub (Enabled) = C:\Program Files\TelevisionFanatic\bar\1.bin\NP64Stub.dll
CHR - plugin: WPI Detector 1.4 (Enabled) = C:\Program Files\Microsoft\Web Platform Installer\\npwpidetector.dll
CHR - plugin: RadioPI Plugin Stub (Enabled) = C:\Program Files\RadioPI_4e\bar\1.bin\NP4eStub.dll
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
CHR - plugin: RealPlayer Download Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprpplugin.dll
CHR - plugin: RealPlayer™ HTML5VideoShim Plug-In (32-bit) (Enabled) = C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
CHR - plugin: MetaStream 3 Plugin (Enabled) = C:\Program Files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: RealNetworks™ Chrome Background Extension Plug-In (32-bit) (Enabled) = C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
CHR - plugin: Unity Player (Enabled) = C:\Users\owner\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - Extension: HP Product Detection Plugin = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\aelbknmfcacjffmgnoaaonhgoghlmlkp\1.0.19.2_0\
CHR - Extension: YouTube = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
CHR - Extension: Google Search = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\
CHR - Extension: avast! WebRep = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\7.0.1474_0\
CHR - Extension: RealPlayer HTML5Video Downloader Extension = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk\1.5_0\
CHR - Extension: Gmail = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2006/09/18 13:41:30 | 000,000,761 | ---- | M]) - C:\WINDOWS\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O2 - BHO: (Toolbar BHO) - {35fd2bab-ab2b-494f-b5bf-8755ec043784} - C:\Program Files\RadioPI_4e\bar\1.bin\4ebar.dll (RadioPI)
O2 - BHO: (Canon Easy-WebPrint EX BHO) - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll (CANON INC.)
O2 - BHO: (FLV Runner Toolbar) - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files\FLV_Runner\prxtbFLV_.dll (Conduit Ltd.)
O2 - BHO: (Search Assistant BHO) - {4adc9c1b-9c50-4c2d-a471-5c06d8de7e80} - C:\Program Files\RadioPI_4e\bar\1.bin\4eSrcAs.dll (RadioPI)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (avast! EasyPass Toolbar Helper) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (AVAST Software)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll (McAfee, Inc.)
O2 - BHO: (BitTorrentBar Toolbar) - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBitT.dll (Conduit Ltd.)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll ()
O2 - BHO: (Searchcore Toolbar) - {af6ac4f2-9825-4fb6-a600-92bc5361f209} - C:\Program Files\Searchcore Toolbar\Datamngr\ToolBar\searchcoredtx.dll ()
O2 - BHO: (QuoteOat Toolbar) - {b41df665-f0f1-4d66-a16e-f8f650b11870} - C:\Program Files\QuoteOat\prxtbQuot.dll (Conduit Ltd.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (ShopAtHomeIEHelper Class) - {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome.com)
O2 - BHO: (HP Print Clips) - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll (Hewlett-Packard Co.)
O3 - HKLM\..\Toolbar: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (MapsGalaxy) - {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files\MapsGalaxy_39\bar\1.bin\39bar.dll File not found
O3 - HKLM\..\Toolbar: (FLV Runner Toolbar) - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files\FLV_Runner\prxtbFLV_.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (avast! EasyPass Toolbar) - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (Canon Easy-WebPrint EX) - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll (CANON INC.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKLM\..\Toolbar: (BitTorrentBar Toolbar) - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBitT.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (RadioPI) - {92926b63-5116-4c6f-a33e-378767b8d15f} - C:\Program Files\RadioPI_4e\bar\1.bin\4ebar.dll (RadioPI)
O3 - HKLM\..\Toolbar: (ShopAtHome.com Toolbar) - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome.com)
O3 - HKLM\..\Toolbar: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll ()
O3 - HKLM\..\Toolbar: (Searchcore Toolbar) - {af6ac4f2-9825-4fb6-a600-92bc5361f209} - C:\Program Files\Searchcore Toolbar\Datamngr\ToolBar\searchcoredtx.dll ()
O3 - HKLM\..\Toolbar: (QuoteOat Toolbar) - {b41df665-f0f1-4d66-a16e-f8f650b11870} - C:\Program Files\QuoteOat\prxtbQuot.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {00000000-0000-0000-0000-000000000000} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Canon Easy-WebPrint EX) - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll (CANON INC.)
O3 - HKCU\..\Toolbar\WebBrowser: (BitTorrentBar Toolbar) - {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - C:\Program Files\BitTorrentBar\tbBitT.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [ApnUpdater] C:\Program Files\Ask.com\Updater\Updater.exe (Ask)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe (CANON INC.)
O4 - HKLM..\Run: [DATAMNGR] C:\Program Files\Searchcore Toolbar\Datamngr\datamngrUI.exe (Discordia, LTD)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpqSRMon] File not found
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [RadioPI_4e Browser Plugin Loader] C:\Program Files\RadioPI_4e\bar\1.bin\4ebrmon.exe (RadioPI)
O4 - HKLM..\Run: [RegWork] C:\Program Files\RegWork\RegWork.exe (Honlyn (Macao Commercial Offshore) Limited)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SelectRebates] C:\Program Files\SelectRebates\SelectRebates.exe ()
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Real\RealPlayer\Update\realsched.exe (RealNetworks, Inc.)
O4 - HKCU..\Run: [BitTorrent] C:\Program Files\BitTorrent\BitTorrent.exe (BitTorrent, Inc.)
O4 - HKCU..\Run: [Driver Tool] C:\Program Files\Driver Tool\Driver Tool\DriverTool.exe (PC Drivers Headquarters)
O4 - HKCU..\Run: [DriverFinder] C:\Program Files\DriverFinder\DriverFinder.exe ()
O4 - HKCU..\Run: [DriverMax] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [DriverMax_RESTART] File not found
O4 - HKCU..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe (Siber Systems)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveTrack = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O8 - Extra context menu item: Customize Menu - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html ()
O8 - Extra context menu item: Fill Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Save Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O8 - Extra context menu item: Show avast! EasyPass Toolbar - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (AVAST Software)
O9 - Extra 'Tools' menuitem : Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (AVAST Software)
O9 - Extra Button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (AVAST Software)
O9 - Extra 'Tools' menuitem : Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (AVAST Software)
O9 - Extra Button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll (Hewlett-Packard Co.)
O9 - Extra Button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (AVAST Software)
O9 - Extra 'Tools' menuitem : Show avast! EasyPass Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (AVAST Software)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: real.com ([rhap-app-4-0] https in Trusted sites)
O15 - HKCU\..Trusted Domains: real.com ([rhapreg] https in Trusted sites)
O15 - HKCU\..Trusted Domains: rhapsody.com ([rhap-app-4-0] https in Trusted sites)
O15 - HKCU\..Trusted Domains: rhapsody.com ([rhapreg] https in Trusted sites)
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_02)
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_02)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_02)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 208.180.42.68 208.180.42.100
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D7865040-D3E1-4622-ADF1-3A96535F43C0}: DhcpNameServer = 208.180.42.68 208.180.42.100
O20 - AppInit_DLLs: (C:\PROGRA~1\Searchcore Toolbar\Datamngr\datamngr.dll) - C:\Program Files\Searchcore Toolbar\Datamngr\datamngr.dll (Discordia, LTD)
O20 - AppInit_DLLs: (C:\PROGRA~1\Searchcore Toolbar\Datamngr\IEBHO.dll) - C:\Program Files\Searchcore Toolbar\Datamngr\IEBHO.dll (Discordia, LTD)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\WINDOWS\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\owner\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\owner\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/24 18:23:11 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2005/09/11 07:18:54 | 000,000,340 | -HS- | M] () - D:\AUTOMODE -- [ NTFS ]
O33 - MountPoints2\{61641ee4-e4ba-11e0-893d-001e688752c9}\Shell - "" = AutoRun
O33 - MountPoints2\{61641ee4-e4ba-11e0-893d-001e688752c9}\Shell\AutoRun\command - "" = E:\ToolLauncher-Bootstrap.exe
O33 - MountPoints2\{b4d4443c-bf8d-11df-ac03-001e688752c9}\Shell - "" = AutoRun
O33 - MountPoints2\{b4d4443c-bf8d-11df-ac03-001e688752c9}\Shell\AutoRun\command - "" = G:\iStudio.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2012/12/18 21:40:08 | 000,000,000 | ---D | C] -- C:\Users\owner\AppData\Roaming\InstallShield

========== Files - Modified Within 30 Days ==========

[2013/01/16 14:14:08 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/01/16 14:00:17 | 000,705,970 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/01/16 14:00:17 | 000,143,280 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/01/16 13:59:52 | 000,000,374 | ---- | M] () -- C:\Windows\tasks\ReclaimerResumeInstallLogin_owner.job
[2013/01/16 13:59:48 | 000,000,374 | ---- | M] () -- C:\Windows\tasks\ReclaimerResumeInstall_owner.job
[2013/01/16 13:52:48 | 000,079,805 | ---- | M] () -- C:\ProgramData\nvModes.001
[2013/01/16 13:52:17 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/01/16 13:50:19 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/01/16 13:50:19 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/01/16 13:50:13 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/01/16 13:50:07 | 3152,965,632 | -HS- | M] () -- C:\hiberfil.sys
[2012/12/18 18:00:00 | 000,000,456 | ---- | M] () -- C:\Windows\tasks\PC Utility Kit Registration3.job
[2012/12/18 15:53:15 | 000,000,924 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

========== Files Created - No Company Name ==========

[2013/01/16 13:59:49 | 000,000,374 | ---- | C] () -- C:\Windows\tasks\ReclaimerResumeInstallLogin_owner.job
[2013/01/16 13:59:43 | 000,000,374 | ---- | C] () -- C:\Windows\tasks\ReclaimerResumeInstall_owner.job
[2012/12/18 15:53:15 | 000,000,924 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2011/09/15 02:11:16 | 001,048,576 | ---- | C] () -- C:\Windows\System32\syndata.bin
[2011/05/30 22:48:02 | 000,650,752 | ---- | C] () -- C:\Windows\System32\xvidcore.dll
[2011/05/30 22:48:02 | 000,240,640 | ---- | C] () -- C:\Windows\System32\xvidvfw.dll
[2011/04/30 20:19:16 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2011/04/11 09:42:17 | 000,079,805 | ---- | C] () -- C:\ProgramData\nvModes.dat
[2011/04/11 09:42:17 | 000,079,805 | ---- | C] () -- C:\ProgramData\nvModes.001
[2011/03/28 17:39:29 | 000,001,344 | ---- | C] () -- C:\Users\owner\AppData\Roaming\wklnhst.dat
[2011/01/18 20:06:51 | 000,000,680 | ---- | C] () -- C:\Users\owner\AppData\Local\d3d9caps.dat
[2010/09/20 16:21:46 | 000,003,584 | ---- | C] () -- C:\Users\owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/08/22 09:10:28 | 000,027,335 | ---- | C] () -- C:\Users\owner\AppData\Roaming\nvModes.001
[2010/08/22 09:05:51 | 000,027,335 | ---- | C] () -- C:\Users\owner\AppData\Roaming\nvModes.dat

========== ZeroAccess Check ==========

[2006/11/02 04:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 09:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/10 22:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/10 22:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/16 14:24:49 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\BitTorrent
[2011/08/11 18:57:46 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\com.zoosk.Desktop.096E6A67431258A508A2446A847B240591D2C99B.1
[2012/12/13 20:24:10 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\DriverCure
[2012/09/14 19:23:57 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\DriverFinder
[2012/11/30 19:44:24 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\FrostWire
[2011/04/05 19:27:46 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\muvee Technologies
[2011/04/25 20:10:18 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\ooVoo Details
[2012/12/13 20:24:09 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\PC Utility Kit
[2012/12/14 16:52:22 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\PCCUStubInstaller
[2010/11/18 18:53:20 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\Singlesnet
[2011/03/28 17:39:31 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\Template
[2010/08/21 12:10:16 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\WildTangent

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 64 bytes -> C:\Users\owner\Documents\268.MP4:TOC.WMV
@Alternate Data Stream - 64 bytes -> C:\Users\owner\Documents\265.MP4:TOC.WMV
@Alternate Data Stream - 64 bytes -> C:\Users\owner\Documents\264.MP4:TOC.WMV
@Alternate Data Stream - 64 bytes -> C:\Users\owner\Documents\261.MP4:TOC.WMV
@Alternate Data Stream - 64 bytes -> C:\Users\owner\Documents\260.MP4:TOC.WMV
@Alternate Data Stream - 64 bytes -> C:\Users\owner\Documents\259.MP4:TOC.WMV
@Alternate Data Stream - 64 bytes -> C:\Users\owner\Documents\258.MP4:TOC.WMV

< End of report >
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#2
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Hello sgome, :wave:
:welcome:. My name is godawgs and I will be assisting you with your Virus / Malware issues.
I will start working on your Malware issues. This may, or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for this issue on this machine!

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.
If you have not, please adhere to the guidelines below and then carefully follow all future instructions:

You must reply to posts within four days. If you haven't replied within that time, the topic will be closed! If you need additional time to complete things, just let me know.
If you're not sure, or if something unexpected happens, Do NOT continue! Stop and ask!

This board can notify you when a new reply is added to a topic. Please read this topic to find out how to do that.

Please do not run any tools unless instructed to do so.
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Do as the instructions ask, nothing extra. Do Not run things twice unless instructed.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • If I ask a Question just answer it, don't run anything unless directed to.
Please read every post completely before doing anything.
  • Pay special attention to the NOTE: lines, or anything in red. These entries identify an individual issue or important step in the cleanup process.
  • Please make sure you are saving and printing the instructions out prior to each fix, this way you will have them on hand just in case you are unable to access this site. Some of the steps I will be asking you to do may require you to boot into Safe Mode and this process will be much easier for you to perform if the instructions are printed out for you to follow.
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
Logs from malware diagnostic or removal programs (OTL is one of them) can take some time to analyze.
  • I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forum, (sometimes :lol: )
  • Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
Lastly, Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. Some infections are so severe that we might encounter situations where the only recourse is to re-format and re-install your operating system. Don't worry, this only happens in severe cases, but, sadly, it does happen.
In light of this be prepared to back up your data. Have means of backing up your data available.

OTL should be run from the drive that Windows is installed on. In this case, C:\ . Please copy OTL.exe from the E: drive to the desktop of the C: drive. Then, if this is a desktop computer, unplug any external drives you have attached to the computer. Next we will get some fresh scans. It looks like there ae a lot of nasty toolbaars on the system.


Step-1.

Posted Image OTL Custom Scan

If you weren't able to copy OTL.exe from the E: drive to the desktop of the C: drive, you can download a fresh copy here. It is important that it is download to the Desktop. (FireFox users should right click the download link and click "Save File As". On the window that comes up, make sure the download location is the Desktop and click the Save button.)

1. Please copy the text in the Quote box below, (Do Not copy the word Quote), and paste it in the Posted Image box in OTL. To do that:
  • Highlight everything inside the quote box, (except the word Quote), right click the mouse and click Copy.

netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
qmgr.dll
services.*
consrv.dll
/md5stop
DRIVES
>C:\commands.txt echo list vol /raw /hide /c
/wait
>C:\DiskReport.txt diskpart /s C:\commands.txt /raw /hide /c
/wait
type c:\diskreport.txt /c
/wait
del c:\commands.txt^|y /hide /c
/wait
del c:\diskreport.txt^|y /hide /c


2. Open OTL on the desktop. To do that:
  • Right click on the icon and click Run as Administrator)
    Make sure all other windows are closed.
  • You will see a console like the one below:

    Posted Image
  • Check the box beside Scan All Users at the top of the console
  • Do Not click the box beside Include 64bit Scans
  • Make sure the Output box at the top is set to Standard Output.
  • In the Extra Registry section, click the box beside Use SafeList<---Very Important
  • Check the boxes beside LOP Check and Purity Check.
  • Place the mouse pointer inside thePosted Image box, right click and click Paste. This will put the above script inside OTL
  • Click the Posted Image button. Do not change any settings unless otherwise told to do so.
  • Let the scan run uninterrupted.
  • When the scan completes, it will open OTL.Txt. This file is also saved in the same location as OTL (it should be on your desktop).
  • Please copy the contents of this file and paste it into your reply. To do that:
  • On the OTL.txt file Menu Bar click Edit then click Select All. This will highlight the contents of the file. Then click Copy.
  • Right click inside the forum post window then click Paste.This will paste the contents of the OTL.txt file in the in the post window.
Repeat for the Extras.txt file


Step-2.

Run aswMBR
  • Download aswMBR.exe to your desktop.
  • Double click the aswMBR.exe file to run it. (Windows /7 users: Right click the file and click Run as Administrator. If you get a UAC window, allow the file to run.
  • If it asks you if you want to download the latest virus definitions, click "No"
    Posted Image
  • Click the "Scan" button to start the scan
    Posted Image
  • On completion of the scan click save log. Save it to your desktop and post in your next reply.
    Posted Image
NOTE: When you run aswMBR, if it is shutdown automatically, then it is most likely the infection detecting that aswMBR is running and terminating it. In this situation you should rename executable to iexplore.exe and try it again.


Step-3.

AdwCleaner by Xplode

Download AdwCleaner from here to your desktop.
Close all open windows and browsers.

  • XP users, double click the adwcleaner.exe file to run AdwCleaner. (Vista and 7 users)right click The adwcleaner.exe, click Run as administrator and accept the UAC prompt to run AdwCleaner.
    Posted Image
  • Click the Search button and wait for the scan to finish.
  • Once done it may ask to reboot, allow this.
  • On reboot a log will be produced please copy/paste that in your next reply. This report is also saved to C:\AdwCleaner[R1].txt

Step-4.

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. The new OTL.txt log
2. The Extras.txt log
3. The aswMBR log
4. The AdwCleaner[R1].txt log
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#3
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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