Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Acer Aspire runs very slow [Solved]


  • This topic is locked This topic is locked

#31
ocsum

ocsum

    Member

  • Topic Starter
  • Member
  • PipPip
  • 31 posts
Process PID CPU Private Bytes Working Set Description Company Name Verified Signer
alg.exe 2664 1,200 K 40 K Application Layer Gateway Service Microsoft Corporation
AppleMobileDeviceService.exe 368 10,132 K 632 K MobileDeviceService Apple Inc.
AspireService.exe 1872 2,176 K 720 K Win32 Service for Control Board and Remote Controller Acer Inc.
CommandService.exe 620 1,016 K 328 K CommandService Application LeapFrog Enterprises, Inc.
csrss.exe 616 1,892 K 2,124 K Client Server Runtime Process Microsoft Corporation
eRAgent.exe 1856 1,964 K 376 K eRecovery agent Acer Inc.
explorer.exe 1708 20,500 K 9,348 K Windows Explorer Microsoft Corporation
FsUsbExService.Exe 540 988 K 44 K FsUsbDevice Teruten
iexplore.exe 3212 6,968 K 9,064 K Internet Explorer Microsoft Corporation
imapi.exe 2208 1,188 K 48 K Image Mastering API Microsoft Corporation
lsass.exe 696 4,040 K 1,240 K LSA Shell (Export Version) Microsoft Corporation
mbamgui.exe 1120 3,692 K 1,248 K Malwarebytes Anti-Malware Malwarebytes Corporation
mbamscheduler.exe 1040 3,344 K 68 K Malwarebytes Anti-Malware Malwarebytes Corporation
mbamservice.exe 1564 103,236 K 34,400 K Malwarebytes Anti-Malware Malwarebytes Corporation
mDNSResponder.exe 452 1,080 K 372 K Bonjour Service Apple Inc.
MediaServerService.exe 2004 6,928 K 1,224 K Acer UPnP Media Server Service Acer Inc.
MemCheck.exe 2028 9,348 K 1,444 K Acer Inc.
MsMpEng.exe 1028 57,972 K 33,496 K Antimalware Service Executable Microsoft Corporation
msseces.exe 1888 5,048 K 476 K Microsoft Security Client User Interface Microsoft Corporation
NMSAccessU.exe 1552 664 K 44 K
PSIService.exe 1748 2,084 K 48 K nTitles PSIService
services.exe 684 2,020 K 1,828 K Services and Controller app Microsoft Corporation
smss.exe 552 168 K 40 K Windows NT Session Manager Microsoft Corporation
spoolsv.exe 1440 3,512 K 1,792 K Spooler SubSystem App Microsoft Corporation
svchost.exe 864 3,240 K 980 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 932 2,116 K 1,572 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1188 1,552 K 1,048 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1280 1,576 K 440 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1536 2,384 K 812 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 428 5,492 K 256 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1912 4,812 K 2,400 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1064 14,388 K 10,496 K Generic Host Process for Win32 Services Microsoft Corporation
SysMonitor.exe 1848 8,012 K 684 K
SYSTEM 4 0 K 28 K
winlogon.exe 640 6,056 K 1,084 K Windows NT Logon Application Microsoft Corporation
wmiprvse.exe 3264 2,028 K 2,912 K WMI Microsoft Corporation
Interrupts n/a 0.78 0 K 0 K Hardware Interrupts and DPCs
iexplore.exe 1648 1.56 118,860 K 73,664 K Internet Explorer Microsoft Corporation
procexp.exe 3064 3.13 14,424 K 18,112 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com
System Idle Process 0 94.53 0 K 16 K



Cheers
Pete
  • 0

Advertisements


#32
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Hi. :)

At this juncture I can rule out malware as the culprit and it appears your machines CPU/Motherboard temperature is still quite high:-

Acer E661FXM (Socket 775) 47 °C

So this is the most likely source of all the current ongoing issues...

Not a lot I can do about this now I'm afraid, basically either do as I advised prior and or seek further assistance/advice from the techs here in GTG and see what they have to say etc as this is well outside my particular sphere of online support.

Anyway for now carry out the below(afterwards I will provide some online safety advice) and let myself when completed and how you wish to proceed.

Uninstall ComboFix:

  • Click on Start >> Run...
  • Now type in ComboFix /Uninstall into the and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image
Clean up with OTL:

  • Double-click on OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot.
  • On the OTL main screen, depress the CleanUp button.
  • Say Yes to the prompt and then allow the program to reboot your computer.
The above process should clean up and remove the vast majority of scanners used and logs created etc.

Any left over merely delete yourself and empty the Recycle Bin.
  • 0

#33
ocsum

ocsum

    Member

  • Topic Starter
  • Member
  • PipPip
  • 31 posts
Hi Dakeyras,
I have removed all the extra scanning programs.
I ran the OTL clean up and uninstalled Combo fix.

I might start a new thread in the hardware forum about the 47C motherboard issue.

Thank you for your time and patience with this adventure of mine.

Cheers
Pete
  • 0

#34
ocsum

ocsum

    Member

  • Topic Starter
  • Member
  • PipPip
  • 31 posts
Hi Dakeyras,
just as a point of interest .Acer reckons 35C is the top temp range when operating.


From Acer
http://support.acer....reSA85sp2.shtml

Main ContentSite NavigationFooter



Navigation
SupportAcerDrivers & DownloadsSupport Docs and Top AnswersAnswers by AcerProduct RegistrationAcer Limited WarrantyActivate Extended WarrantyExtend & Upgrade WarrantySystem Info / Warranty CheckASP LoginCAS LoginSoporte en Latino AmericaInternational TravelersWindows Upgrade OfferCollapse Acer SupportSupport DocumentsAspire SA85 Specifications
Part Number: AspireSA85 Aspire SA85


Feature Description
Processor Intel® Pentium® 4 processor up to 3.2GHz, 533/800MHz system bus or
Intel® Celeron® processor up to 3.06GHz, 400/533MHz system bus
Cache depending on the CPU
Memory 128MB DDR400 expandable up to 2GB
BIOS Flash BIOS
Supported Protocols PCI 2.2, APM 1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, USB 1.1~USB 2.0, ANSI ATA 3.0, PnP 1a, Bootable CD-ROM 1.0, ATAPI
System Chipset SiS 661FX + 964
I/O Controller Hub IT8705F
Expansion Slots 1 8x VGA slot
3 PCI v2.2 slots
Audio Integrated Realtek ALC655 audio codec with 5.1 Channel Surround Sound
Speakers Optional on selected models
Video Integrated SiS 661FX Graphic
AGP 8x VGA Add-on Card (selected models)
Storage 3.5" 1.44MB Floppy Disk Drive (selected models)
CD-ROM, CD-RW, DVD-Rom, CDRW/DVD Combo, DVDRW, DVD Dual,
Supermulti (selected models)
40GB to 200GB ATA/133 or SATA Hard Disk Drive (selected models)
9 in 1 Card Reader (selected models)
Modem GVC F-1156I(+)/R12(EU) ATX
V92, 56K Fax/Modem (selected models)
Networking Integrated RealTek AL8100S (RJ-45 LAN connector)
Ports Rear: 1 PS2 Keyboard,1 PS2 Mouse, 4 USB 2.0 ports, Audio line in, line out, Microphone in, 1 Parallel, 1 Serial, 1 VGA
Front: Audio line out, Microphone in, 2 USB 2.0 ports
Environmental
Temperature: Operating: +5oC ~+35oC
Non-operating: -10oC ~ +60oC
Relative Humidity: Operating: 15% - 80% RH Non-condensing
Non-Operating Storage: 10% - 90% RH, Non-condensing at 40° C
Maximum Vibration: Operating: 5 ~ 16.2Hz: 0.38mm (peak to peak) 16.2 ~ 250Hz; 0.2G
Non-Operating Storage: 5 ~ 27.1Hz: 0.6G 27.1 ~ 50Hz; 0.4mm (peak to peak) 50 ~ 500Hz: 2G
Chassis Desktop, 7.1" (180mm) W x 17.4" (441mm) D x 14.2" (360mm) H
Power Supply Industry Standard xxx Watt
Operating System Windows XP Professional with Service Pack 2
Windows XP Home Edition with Service Pack 2
(varies by model)

About AcerContact SupportLegalPrivacyRegisterSite MapUnited States
© 2012 Acer Inc.

Cheers
Pete
  • 0

#35
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Hi. :)

Thank you for your time and patience with this adventure of mine.

You're welcome!

I might start a new thread in the hardware forum about the 47C motherboard issue.

just as a point of interest .Acer reckons 35C is the top temp range when operating.

Aye probably prudent to so so(instructions below). Definitely then there is a cooling issue and that is way above the recommended range, could be the actual CPU fan is not working/failing and or say the thermal paste on the CPU has dried out for example.

So feel free to create a new topic in this part of the forum:-

Hardware, Components and Peripherals

And by all means mention I advised you seek further assistance/a second opinion and include a link to this topic if you so wish.

This topics URL:-

http://www.geekstogo.com/forum/topic/326700-acer-aspire-runs-very-slow/

I have removed all the extra scanning programs.
I ran the OTL clean up and uninstalled Combo fix.

Good...Congratulations your computer appears to be malware free! Below is some advice about online safety etc...

Importance of Regular System Maintenance:

I advice you read both of the below listed topics as this will go a long way to keeping your Computer performing well.

Help! My computer is slow!

Also so is this:

What to do if your Computer is running slowly

Now some advice for on-line safety:

Malwarebyte's Anti-Malware:

This is a excellent application and I advise you keep this installed. Check for updates and run a scan at least once per week.

Other installed security software:

Your presently installed security application, Microsoft Security Essentials automatically checks for updates and downloads/installs them with every system reboot and or periodically if the machine is left running providing a internet connection is active.

I advise you also run a complete scan with this also at least once per week.

Erunt:

Emergency Recovery Utility NT, I advice you keep this installed as a means to keep a complete backup of your registry and restore it when needed.

Myself I would actually create a new back up once per week as this along with System Restore may prove to be invaluable if something unforeseen occurs!

Keep your system updated:

Microsoft releases patches for Windows and other products regularly:

To manually check periodically...Start >> All Programs >> Windows Updates

Plus check Automatic Updates is enabled.

Be careful when opening attachments and downloading files:

Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
Never open emails from unknown senders.
Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Stop malicious scripts:

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Avoid Peer to Peer software:

P2P may be a great way to get lots of seemingly freeware, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. My advice is avoid these types of software applications.

Hosts File:

A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your computer will look up the website's IP address before you can view the website.

Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

Here are some Hosts files:

Only use one of the above!

Consider installing WinPatrol:

WinPatrol alerts you about possible system hijacks, malware attacks and critical changes made to your computer without your permission.

Download it from here.

You can find information about how WinPatrol works here.

Check your third party software is upto date:

Via the FileHippo Update Checker, once installed periodically use it to check for any updates as having certain software outdated is a potential for malware to gain a foothold and exploit a system etc.

Next:

This is a very helpful/useful set of advice from Microsoft: Microsoft Safety & Security Centre

Any questions? Feel free to ask, if not stay safe!
  • 0

#36
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP