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Blue Screen


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#1
Jenna91

Jenna91

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Hi guys,

I am unable to boot up this PC in safe mode because I get the "blue screen of death".
Error code:
0x0000007B (0xF789E524, 0xC0000034, 0x00000000, 0x00000000)

I have read the sticky thread about blue screen above and read the 0x7b section, but I still would really appreciate some help because i'm not really understanding what I should do.

My system:
http://img90.imagesh...03/27777102.png

P.S. I read that this can be caused by virus so I scanned last night using "Malwarebytes' Anti-Malware and it says I am clean, but my microsoft security essentials has been telling me that I've been getting attacked through java a lot. :unsure:
http://img5.imagesha...61/52861269.png
http://img811.images...86/75888670.png


If anyone has any opinion or advice about anything I would be really grateful. Thank you for your time. :)

Edited by Jenna91, 27 January 2013 - 10:10 AM.

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#2
rshaffer61

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I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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#3
Jenna91

Jenna91

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Okay, Thank you. ;)
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