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Dell 620 boots to blue Windows screen and stops


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#16
brigg

brigg

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Here it is:

ComboFix 13-01-30.04 - Dell User 01/30/2013 20:48:09.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.412 [GMT -6:00]
Running from: c:\documents and settings\Dell User\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\docume~1\DELLUS~1\LOCALS~1\Temp\sqlite-3.7.2-sqlitejdbc.dll
c:\documents and settings\All Users\Start Menu\Programs\Startup\StrongVaultApp.exe.lnk
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\addon.ico
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\amazon_ie.ico
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DefaultTabBHO.cfg
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DefaultTabBHO.dll
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DefaultTabStart.exe
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DefaultTabStart64.exe
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DefaultTabUninstaller.exe
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DefaultTabWrap.dll
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DefaultTabWrap64.dll
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DT.ico
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\DTUpdate.exe
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\facebook_ie.ico
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\imdb_ie.ico
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\search_here_ie.ico
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\searchhere.ico
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\twitter_ie.ico
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\uninstalldt.exe
c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\wikipedia_ie.ico
c:\documents and settings\Dell User\Local Settings\Temp\sqlite-3.7.2-sqlitejdbc.dll
c:\windows\system32\URTTemp
c:\windows\system32\URTTemp\fusion.dll
c:\windows\system32\URTTemp\mscoree.dll
c:\windows\system32\URTTemp\mscoree.dll.local
c:\windows\system32\URTTemp\mscorsn.dll
c:\windows\system32\URTTemp\mscorwks.dll
c:\windows\system32\URTTemp\msvcr71.dll
c:\windows\system32\URTTemp\regtlib.exe
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_DEFAULTTABSEARCH
-------\Service_DefaultTabSearch
-------\Legacy_DefaultTabUpdate
-------\Legacy_DefaultTabUpdate
-------\Service_DefaultTabUpdate
-------\Service_DefaultTabUpdate
.
.
((((((((((((((((((((((((( Files Created from 2012-12-28 to 2013-01-31 )))))))))))))))))))))))))))))))
.
.
2013-01-31 01:56 . 2013-01-31 01:56 -------- d-----w- C:\_OTL
2013-01-30 20:55 . 2013-01-30 20:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-01-30 20:55 . 2012-12-14 22:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-01-04 18:45 . 2013-01-04 18:45 -------- d-----w- C:\Malwarebytes
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-28 14:39 . 2012-12-28 14:39 93640 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-12-28 14:39 . 2012-12-28 14:39 143872 ----a-w- c:\windows\system32\javacpl.cpl
2012-12-28 14:39 . 2012-12-20 16:17 859072 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-12-28 14:39 . 2010-06-16 21:29 779704 ----a-w- c:\windows\system32\deployJava1.dll
2012-12-26 04:51 . 2012-12-26 04:04 181064 ----a-w- c:\windows\PSEXESVC.EXE
2012-12-16 12:23 . 2004-08-04 12:00 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-11-13 01:25 . 2004-08-04 12:00 1866368 ----a-w- c:\windows\system32\win32k.sys
2011-11-12 20:30 . 2011-11-12 20:26 4529299 ----a-w- c:\program files\FileZilla_3.5.2_win32-setup.exe
2008-06-08 20:15 . 2008-06-08 20:15 2284108 ----a-w- c:\program files\office.reg
2012-11-29 08:27 . 2012-12-26 21:02 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\documents and settings\Dell User\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\documents and settings\Dell User\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\documents and settings\Dell User\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\documents and settings\Dell User\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify"="c:\documents and settings\Dell User\Application Data\Spotify\Spotify.exe" [2012-10-28 7880664]
"Spotify Web Helper"="c:\documents and settings\Dell User\Application Data\Spotify\Data\SpotifyWebHelper.exe" [2012-10-28 1199576]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-11-01 4763008]
"GenieoUpdaterService"="c:\documents and settings\Dell User\Application Data\Genieo\Application\Updater\bin\genupdater.exe" [2013-01-03 289632]
"GenieoSystemTray"="c:\documents and settings\Dell User\Application Data\Genieo\Application\TrayUi\bin\gentray.exe" [2013-01-03 526688]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-03-31 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-03-31 138008]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-06-08 421776]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"SMessaging"="c:\documents and settings\Dell User\Local Settings\Application Data\Strongvault Online Backup\SMessaging.exe" [2012-04-04 31664]
.
c:\documents and settings\Dell User\Start Menu\Programs\Startup\
Dropbox.lnk - c:\documents and settings\Dell User\Application Data\Dropbox\bin\Dropbox.exe [2012-5-24 27112840]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKLM\~\startupfolder\C:^Documents and Settings^Dell User^Start Menu^Programs^Startup^OpenOffice.org 3.2.lnk]
path=c:\documents and settings\Dell User\Start Menu\Programs\Startup\OpenOffice.org 3.2.lnk
backup=c:\windows\pss\OpenOffice.org 3.2.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2007-03-31 01:00 138008 ----a-w- c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2012-07-13 18:33 17418928 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2012-07-03 15:04 252848 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Documents and Settings\\Dell User\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Documents and Settings\\Dell User\\Application Data\\Spotify\\spotify.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Java\\jre7\\bin\\javaw.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"24726:TCP"= 24726:TCP:FlipShareServer
"24727:TCP"= 24727:TCP:FlipShareServer
.
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [4/5/2007 5:13 AM 28552]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [7/22/2011 10:27 AM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [7/12/2011 3:55 PM 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCore.exe [7/11/2012 12:54 PM 116608]
R2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [1/4/2012 2:22 PM 822624]
R2 FlipShareServer;FlipShare Server;c:\program files\Flip Video\FlipShareServer\FlipShareServer.exe [5/6/2011 11:58 AM 1085440]
R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [1/30/2013 2:55 PM 398184]
R2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [10/1/2011 8:30 AM 508776]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [1/30/2013 2:55 PM 21104]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfsxp.sys [12/2/2009 10:23 PM 584680]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplayxp.sys [12/2/2009 10:23 PM 209512]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [12/2/2009 10:23 PM 20584]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvolxp.sys [12/2/2009 10:23 PM 18280]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [10/1/2011 8:30 AM 219496]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [1/30/2013 2:55 PM 682344]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [7/13/2012 12:28 PM 160944]
S3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2/28/2011 5:44 PM 183560]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-01-30 16:24 1607120 ----a-w- c:\program files\Google\Chrome\Application\24.0.1312.56\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 22:57]
.
2013-01-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-16 21:30]
.
2013-01-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-16 21:30]
.
.
------- Supplementary Scan -------
.
Trusted Zone: genieo.com\yahoo
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\documents and settings\Dell User\Application Data\Mozilla\Firefox\Profiles\t6yzf0ql.default\
FF - ExtSQL: 2012-12-26 15:10; [email protected]; c:\documents and settings\Dell User\Application Data\Mozilla\Firefox\Profiles\t6yzf0ql.default\extensions\[email protected]
FF - ExtSQL: 2013-01-30 15:10; [email protected]; c:\documents and settings\Dell User\Application Data\Mozilla\Firefox\Profiles\t6yzf0ql.default\extensions\[email protected]
FF - ExtSQL: 2013-01-30 15:10; [email protected]; c:\documents and settings\Dell User\Application Data\Mozilla\Firefox\Profiles\t6yzf0ql.default\extensions\[email protected]
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-7-zip - c:\program files\7-zip\uninstall.exe
AddRemove-DefaultTab - c:\documents and settings\Dell User\Application Data\DefaultTab\DefaultTab\uninstalldt.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-01-30 20:55
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3060)
c:\windows\system32\WININET.dll
c:\documents and settings\Dell User\Application Data\Dropbox\bin\DropboxExt.14.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Flip Video\FlipShare\FlipShareService.exe
c:\program files\Microsoft\BingBar\SeaPort.EXE
c:\program files\Windows Media Player\WMPNetwk.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
c:\program files\Apoint\HidFind.exe
c:\program files\Apoint\Apntex.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Java\jre7\bin\javaw.exe
c:\program files\Common Files\Java\Java Update\jucheck.exe
.
**************************************************************************
.
Completion time: 2013-01-30 21:01:15 - machine was rebooted
ComboFix-quarantined-files.txt 2013-01-31 03:01
.
Pre-Run: 25,504,407,552 bytes free
Post-Run: 25,358,856,192 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 8B23F8D6C2B6AF618AF63A4ACBE491D1
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#17
JSntgRvr

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You need a virus protection. I would suggest AVAST.

How is the computer doing?
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#18
brigg

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Good morning.
I listened to Spotify yesterday on it, my favorite thing to do.
There were some updates that installed overnight and my computer was set reboot to complete the install this morning.
It booted fine.
I'm installing Avast now.

It seems good!

1) What did you do that worked do you think? Combofix?
Can we leave this post open for a week or so, just in case.

2) What is the best online backup to the cloud that's free, do you know or have any recommendations?

3) I've installed a lot of programs over the last month to solve this problem. I'd like to delete what I don't need any more. Is there a program that tells me what program does what, all at once?

Edited by brigg, 31 January 2013 - 10:26 AM.

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#19
brigg

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I activated Avast and couldn't get on the internet. I tried to change the Avast settings, but couldn't find the right place. I had to uninstall it to get back here.

Would love to get that taken care of if you know.
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#20
JSntgRvr

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That was kind of weird. Never happened before.

Try again following with a restart. Select the Free version.
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#21
brigg

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Will do.
Just FYI - I started with the free version, now I've done the uninstall, and a restart.
Will download again and start over.
From my download folder I deleted the other occurrences of the Avast download files there.

Edited by brigg, 31 January 2013 - 02:14 PM.

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#22
JSntgRvr

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If it fails again, try Microsoft Security Essentials. Your download should be enus\x86\mseinstall.exe

Keep me posted.
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#23
brigg

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Seems to be okay now. Both computers lost internet access after installing Avast, so I called my wireless provider.
They changed the channel and rebooted the modem. It's been fine for about 10 minutes now.

What do you think did the fix on this computer - something via Combofix??
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#24
JSntgRvr

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Was due to a combination of problems.

Security check

Download and run Security Check by screen317 and post its report.

Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools.

The following will implement some cleanup procedures as well as reset System Restore points:


  • Press the Windows key + R. At the Run command type or copy and paste the following:

    Combofix /uninstall


Run OTL. Click on the Cleanup button and follow the prompts.

Manually remove any tool left.
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#25
brigg

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I will give it a try here shortly.
I'm watching a video and got
A Plugin (Shockwave Flash) isn't responding.

I have a longstanding issue with this.
Do you have any idea why, or what I can do about it?
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#26
brigg

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Results of screen317's Security Check version 0.99.57
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware
Malwarebytes Anti-Malware version 1.70.0.1100
Java 7 Update 10
Java version out of Date!
Adobe Reader 8 Adobe Reader out of Date!
Mozilla Firefox 17.0.1 Firefox out of Date!
Google Chrome 24.0.1312.56
Google Chrome 24.0.1312.57
````````Process Check: objlist.exe by Laurent````````
Malwarebytes' Anti-Malware mbamscheduler.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 17% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
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#27
brigg

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OTL - no prompts to follow.

All processes killed
========== FILES ==========
C:\RECYCLER\S-1-5-21-1004336348-515967899-839522115-1003\Dc11.exe moved successfully.
C:\RECYCLER\S-1-5-21-1004336348-515967899-839522115-1003\Dc104.exe moved successfully.
C:\Documents and Settings\Dell User\Local Settings\Temporary Internet Files\Content.IE5\NAPJH5H5\Flash_Player_Pro_Setup[1].exe moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Dell User
->Temp folder emptied: 333856362 bytes
->Temporary Internet Files folder emptied: 109758686 bytes
->Java cache emptied: 14510 bytes
->FireFox cache emptied: 13714735 bytes
->Google Chrome cache emptied: 290829549 bytes
->Flash cache emptied: 32646 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 15364773 bytes

User: NetworkService
->Temp folder emptied: 12918 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 2162283 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 37717152 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 250065223 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 2592185176 bytes

Total Files Cleaned = 3,477.00 mb

C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYJAVA]

User: All Users

User: Default User

User: Dell User
->Java cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Java Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 01302013_195609

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
  • 0

#28
JSntgRvr

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OTL wont produce a report. The Cleanup button will uninstall the application.

Upgrade the issues in red above on the Results of screen317's Security Check.

Test the flash player here. Current version should be 11.5.502.146.

Keep me posted.
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#29
brigg

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I have version 11,5,31,138 installed, which is out of date, but it seems like I'm always installing an update.
Will the out of date version cause Shockwave Flash to fail?

Do you recommend a defrag tool?

Edited by brigg, 02 February 2013 - 02:32 PM.

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#30
brigg

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It said Adobe Reader didn't exist so it couldn't update it.
FF was super easy.
I did Java.

Do you have a defrag tool you like?
What about the Shockwave Flash errors - is that related to Java?
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