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Office 2003 StartUp Installation Error


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#1
bzhungu

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My computer had Office 2003 loaded for a 60 day free trial when i purchased it. i never activated the trial and currently use Office 2000. When I was loading some updates from msoffice.com, I accidentally loaded a 2003 update and now everytime I try to open a Office Program the 2003 version tries to load. It then asks for me to insert the discs and the only way I can exit this is to CTRL/ALT/DLT - End Task. Otherwise it just continues in a cycle trying to install. Now I can not even use Internet Explorer. I have tried to uninstall 2003 and have even done a System Restore and it still tries to load 2003 every time I restart the computer. I'm at a loss of what to try. Would appreciate any suggestions.

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#2
Retired Tech

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Run disc clean up to see if the Office installation files are there and remove them
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#3
bzhungu

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Thanks for the suggestion. I went to disc cleanup and the files were listed there but the size was '0'. I deleted them just in case. But it made no difference. Before I did that I noticed that I can now access and use all Office 2000 programs,Word, Excel, Outlook, etc. The only thing I continue to have problems with is Explorer. Any further suggestions?
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#4
Retired Tech

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Try Firefox to see if you still get errors

http://www.mozilla.org/

Get XP SP2 on CD and load it

http://www.microsoft...us/default.mspx

Re-installing SP2 is Microsoft way of repairing IE

Removing SP2 is best avoided, get the CD and then just load it over the top
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#5
bzhungu

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Thanks. I've been using Firefox to get to the internet and I've had no problems there. I'll try your new suggestion.
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