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My computer runs with lower proformance then it should [Solved]


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#16
maliprog

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It's not a malware. Let's check some of your hardware components.

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

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#17
Jesse596994

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Argh man I didn't see the next page button. i just thought you didn't reply sorry about that.
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#18
Jesse596994

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Oops didn't save as right file.

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#19
maliprog

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Your CPU Temp is fine. We can exclude this.

As I see you have Western Digital hard disk so we will use their tool to diagnose problems.

Download Data Lifeguard

Click Download button to download tool to your desktop.

Below Downlaod button there is description how to use this toll in order to test your hard disk.

You can first run Quick Test and if all goes fine then run Extended Test.

When the test completes, you will be notified with a pass/fail message. Click the Close button.

Let me know results.
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#20
Jesse596994

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Both tests passed.
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#21
maliprog

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Hi Jesse596994,

I must ask you to open new topic in Windows Vista™ and Windows 7™. There are guys that can help you more then me with this system problem. Post then link to this topic and tell them that your system is malware free.

I will remove my tools from your system now.

Step 1

Please close all running programs and Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL

    :Commands
    [purity]
    [emptytemp]
    [resethosts]
    [clearallrestorepoints]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Step 2

We need to clean up your PC from programs we used.

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end.

In case that any of the software we used in this fix still remains on your system please delete it manually (Right click on it and select Delete).

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Something to read

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

2. Make Backups of Important Files

Please read this article Home Computer Data Backup.

3. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
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#22
Jesse596994

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Alright i will. Thank you for your time in helping me with this problem.
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#23
maliprog

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Hi Jesse596994,

I hope you'll find problem and solve it.
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#24
maliprog

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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