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#31
Macboatmaster

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I am not quite sure of which point I made when you say

but I agree with what you said.


Try running this

CPUID Hardware Monitor - the free edition

http://www.cpuid.com.../hwmonitor.html

the download is to the right below the PRO edition

You want the screen as shown on the image.

Expand all possible entries - you will see on the image on the link that for instance the graphics card entry has a + sign to the left of it - click that to show

Have a look at the temps and if necessary send me a screenshot

With the image on the screen when you are running HW monitor

press Prt Scrn key

then open paint

click edit and paste or on 8 simply click paste

then click select and drag mouse across so that you have only the image of HW Monitor

then click copy

then click file and new - do you wish to save NO

now click paste again and the selected image will appear

NOW click File and save as

select JPEG for file type

on reply Use full editor and attach


RUN that HW Monitor with computer at idle and then refresh and run with loading on graphics etc





Edited by Macboatmaster, 05 February 2013 - 07:03 AM.

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#32
PCRK

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I meant I agree that it's probably the CPU, it's being pretty noisy. I'll get on with following your instructions now.
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#33
PCRK

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Is this how you wanted the image?

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  • cpuid.jpg

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#34
PCRK

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This is a reading from during a game

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#35
PCRK

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This is when its idle

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#36
PCRK

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With the one during a game I had to get out of the game fairly quick as it was getting really loud and would've shut don before I could get the image.
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#37
PCRK

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Sorry for the flood of posts but i got more extreme results this time so i thought itd be worth sharing.

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#38
Macboatmaster

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You are 100% correct you have a problem

Unfortunately problems of this nature are not even with the best of effort easy to solve in the online forum situation

Firstly I do not have the benefit of being able to see the computer and therefore hopefully establish what is occurring and secondly the solution if there is one MAY be above your level of skill

Do not be offended by that of course. I once helped a man who was a master bricklayer and as I said to him I cannot lay bricks.

If you look at the readings you will see the dangerous over temp

we started with 65C on the cores of the CPU, we then went to 74C then to 78C

It is not so readily available on AMD as it is on Intel processors but 45 approx. on idle and 68 on full load would be better

If you now look at temps measured on the motherboard sensors 0, 1 and 2 you can see the rise again.

The HDD and graphics card temps are OK

It is decision time - it could be the thermal paste on the CPU, it could be the PSU the CPU draws 125W max and the graphics card is recommended at minimum PSU of 400W

that does not mean the card draws 400w that is what AMD recommend as the minimum PSU

Your PSU I think you will find is 300W you will find it on a label on the PSU. Note it is not always reliable but 11.6 on the 12V line is on the absolute of being too low

My advice is think carefully about how you wish to go, get it wrong and it is goodbye to CPU and perhaps the motherboard as well

Edited by Macboatmaster, 05 February 2013 - 09:06 AM.

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#39
PCRK

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Ok, thanks for the help and advice, really appreciate it, I think I may have to just bite the bullet and send it off to my local tech guy. Thanks again, really appreciate your patience.
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#40
Macboatmaster

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Your decision I am more than ready to guide you but of course the risk is yours

This will help you confirm my opinion

http://forums.steamp...d.php?t=2240263

It is going to be expensive - my estimate simply to replace the thermal paste on the CPU, is £50 UK pounds depending of course on his labour charge.


There is one test you could make, does the graphics connect to the computer tower near to the LAN and the USB sockets on what is known as the I/O plate or further down the case. If it is as I think you will find lower down the case is there another connection for the monitor on the I/O plate that is NOT in use



Having looked at the service manual for your computer I think there is it is arrowed on my screenshot

dell.jpg


Edited by Macboatmaster, 05 February 2013 - 09:31 AM.

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#41
PCRK

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Yeah there is, i use hdmi though is this a problem?
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#42
Macboatmaster

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NO not a problem, but if you can connect to the inbuilt graphics you will eliminate the power requirement on the card and you may then find, that whilst the graphics will not of course be as good in resolution etc. the system will run without shutting down
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#43
PCRK

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Ok thanks, I'll give it a try
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#44
PCRK

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The monitor just goes into standby when I plug it in there, are there any settings I need to change in the computer?
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#45
Macboatmaster

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Yes enter setup BIOS post screen will tell you which key to press

then go to the advanced tab on the top of the screen

select display device as onboard

save and exit



Advanced Chipset Features

Init Display First PCI-E 16X Slot; PCI-E 1X Slot; PCI Slot; Onboard (PCI-E 16X Slot by default)

make it onboard


Edited by Macboatmaster, 05 February 2013 - 10:17 AM.

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