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now indows update works, no homegroups, cannot install office [Closed]


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#61
nobbyburton

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:thumbsup: Thanks! Here is the log:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2013-02-11 19:15

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_17_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.cat

Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0 Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0 Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist

Checking Component Watchlist

Checking Packages
(f) CBS Registry Error 0x80070002 Package_1_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_1_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_2_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_2_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_2_for_KB2507618~31bf3856ad364e35~amd64~~6.1.1.0 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_2_for_KB2507618~31bf3856ad364e35~amd64~~6.1.1.0 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_3_for_KB2507618~31bf3856ad364e35~amd64~~6.1.1.0 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_3_for_KB2507618~31bf3856ad364e35~amd64~~6.1.1.0 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_74_for_KB2570791~31bf3856ad364e35~amd64~~6.1.1.1 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB2484033_SP1~31bf3856ad364e35~amd64~~6.1.1.0 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB2484033_SP1~31bf3856ad364e35~amd64~~6.1.1.0 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_for_KB2507618_SP1~31bf3856ad364e35~amd64~~6.1.1.0 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB2507618_SP1~31bf3856ad364e35~amd64~~6.1.1.0 failed to get Visibility

Checking Component Store
(f) CSI Payload File Missing 0x00000000 dpx.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 poqexec.exe amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 cmiadapter.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 CbsCore.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 apircl.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 CntrtextInstaller.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 smiengine.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 drvstore.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 PkgMgr.exe amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 wdscore.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 smipi.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 cmiv2.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 wcp.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 wrpint.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 wbemcore.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(f) CSI Payload File Missing 0x00000000 wmicmiplugin.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f

Summary:
Seconds executed: 295
Found 32 errors
CSI Payload File Missing Total count: 16
CBS Catalog Missing Total count: 1
CBS Registry Error Total count: 13
CBS Watchlist Package Missing Total count: 2

Unavailable repair files:
servicing\packages\Package_17_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_17_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.cat





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#62
Essexboy

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OK bear with me I will see if it is feasible to change the service stacks, if it is I will create a regfix to do that
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#63
nobbyburton

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I have every confidence in you! Thanks again!
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#64
Essexboy

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Do you have a windows 7 64bit CD handy ?
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#65
nobbyburton

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Yes i have Windows 7 Home Premium 64 bit CD.
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#66
Essexboy

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Grand, doing some research on this we have two options... Spend a lot of hours locating the files, amending the registry, taking ownership etc.. One small error and we will need to start again Or the simple way do a repair install total time about 20 minutes :)

There is a repair tutorial here have a read of it and see if you are agreeable, if so we will do that
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#67
nobbyburton

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Thanks. Just read tutorial. Disc does include Service Pack 1. A bit bothered about losing files? Not backed up and lots of photos. Can these all be lost? Although some stuff well over my head am happy to go for it! Only alternative is to await son in law if he can help me this evening. Over to you for advice! :confused:
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#68
Essexboy

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The beauty of this is that it just replaces the windows files, and leaves all others as they were

Any that have lost the necessary permissions I can help you reset with a small programme (that would be useful to keep installed)
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#69
nobbyburton

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Hi son on law here, I tried doing the install repair before and it failed got part way through and then got error MSG, I will look on my original thread to see if any precise comment was noted by me at time
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#70
nobbyburton

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http://www.geekstogo...install-either/

hello link here to my original thread, unfortunately i didnt note down exact error msg

when it failed it wasnt terminal (in that pc was as before once it had restarted)

just looked at the tutorial first few lines of warnings, im thinking this maybe a problem

computer was bought from ginger6 and had windows 7 pre-installed pretty sure the disk was sent along with pc though, would it not even try a repair if it was the wrong type of disk?

im unsure whether this stops us trying the repair option? would ask that my mother in law double checks we are using the correct windows 7 disk as well

as also bought her a laptop recently that had windows 7 pre-installed, and discs may have got mixed up?


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#71
Essexboy

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In that case you can download a windows 7 with SP1 ISO from here this is a legitimate download but you will need your windows key.. Normally on the side of the computer

You can use the windows tool to burn the ISO to a USB or DVD details =General%20Tips"]here
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#72
nobbyburton

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over to you mother in law, your an expert now

i think we should do this rather than use disk


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#73
Essexboy

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:rofl:
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#74
nobbyburton

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Just so you know where we are, son in law h ere
Download is progressing but broadband speed not great so taking a while
Just to clarify where will the ISo file be created, mother in law is downloading the MS file to deskTop but does it create the Iso file in desktop where it is downloaded or can you specify where during the install where you put the iso?
Just want to know where so mammar can do the burning stuff as that seems pretty straightforward
Will probably conclude the disk burning tomorrow so will be a hiatus for a day or so
Many thanksJust noticed when I looked at my history it was you who helped me with own pc so muchos gracios







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#75
Essexboy

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When you download the ISO you can specify the location.. I always use the desktop rather than the downloads folder as it is easy to find
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