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Delta Search Bar & Safari freezing when seraching


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#76
JoPopey

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Hi there, thanks for helping. My computer is running ok, however i was having difficulties signing into hotmail this morning it just kept spinning for over a minute and half trying to log in...very odd. I could not set computer to safe mode as F8 button wont do it so I had previously downloaded a program called aswclear, which sets the computer into safemode, so i did it via this....have now deleted it from system (strange i know but it did the trick !!)

Here are the reports:
All processes killed
========== SERVICES/DRIVERS ==========
Service TfSysMon stopped successfully!
Service TfSysMon deleted successfully!
Service TfNetMon stopped successfully!
Service TfNetMon deleted successfully!
Service TfFsMon stopped successfully!
Service TfFsMon deleted successfully!
Service inspect stopped successfully!
Service inspect deleted successfully!
Service cmdGuard stopped successfully!
Service cmdGuard deleted successfully!
Service cmdHlp stopped successfully!
Service cmdHlp deleted successfully!
Error: Unable to stop service cmderd!
Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmderd deleted successfully.
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected] deleted successfully.
File C:\Program Files\AVAST Software\Avast\WebRep\FF not found.
Starting removal of ActiveX control {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
C:\Windows\TempB325CB1A-1160-D6FE-78D5-8DC68E097F12-Signatures folder moved successfully.
C:\Windows\Temp864A00A4-59C9-FA78-CD34-AE77046CB9FA-Signatures folder moved successfully.
Folder move failed. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\COMODO\COMODO Internet Security scheduled to be moved on reboot.
Folder move failed. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\COMODO scheduled to be moved on reboot.
========== FILES ==========
File\Folder C:\Program Files\AVG not found.
File\Folder C:\Program Files\AVAST Software not found.
File\Folder C:\Program Files\COMODO not found.
C:\Users\Jo\AppData\Roaming\AVG\AWL2012\StartUp Manager\Disabled objects folder moved successfully.
C:\Users\Jo\AppData\Roaming\AVG\AWL2012\StartUp Manager folder moved successfully.
C:\Users\Jo\AppData\Roaming\AVG\AWL2012 folder moved successfully.
C:\Users\Jo\AppData\Roaming\AVG folder moved successfully.
C:\Users\Jo\AppData\Roaming\AVG10\cfgall folder moved successfully.
C:\Users\Jo\AppData\Roaming\AVG10 folder moved successfully.
< ipconfig /release /c >
Windows IP Configuration
D:\Desktop\cmd.bat deleted successfully.
D:\Desktop\cmd.txt deleted successfully.
< ipconfig /renew /c >
Windows IP Configuration
D:\Desktop\cmd.bat deleted successfully.
D:\Desktop\cmd.txt deleted successfully.
< ipconfig /flushdns /c >
Windows IP Configuration
Could not flush the DNS Resolver Cache: Function failed during execution.
D:\Desktop\cmd.bat deleted successfully.
D:\Desktop\cmd.txt deleted successfully.
< netsh winsock reset all /c >
Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.
D:\Desktop\cmd.bat deleted successfully.
D:\Desktop\cmd.txt deleted successfully.
< netsh int ip reset all /c >
There's no user specified settings to be reset.
D:\Desktop\cmd.bat deleted successfully.
D:\Desktop\cmd.txt deleted successfully.
< netsh advfirewall reset /c >
An error occurred while attempting to contact the Windows Firewall service. Make sure that the service is running and try your request again.
D:\Desktop\cmd.bat deleted successfully.
D:\Desktop\cmd.txt deleted successfully.
< netsh advfirewall set allprofiles state on /c >
An error occurred while attempting to contact the Windows Firewall service. Make sure that the service is running and try your request again.
D:\Desktop\cmd.bat deleted successfully.
D:\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jo
->Temp folder emptied: 385600 bytes
->Temporary Internet Files folder emptied: 7293458 bytes
->FireFox cache emptied: 2379522 bytes
->Google Chrome cache emptied: 236314236 bytes
->Flash cache emptied: 662 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 2137294 bytes
RecycleBin emptied: 46505 bytes

Total Files Cleaned = 237.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 02282013_190012

Files\Folders moved on Reboot...
Folder move failed. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\COMODO\COMODO Internet Security scheduled to be moved on reboot.
Folder move failed. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\COMODO\COMODO Internet Security scheduled to be moved on reboot.
Folder move failed. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\COMODO scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.28.11

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Jo :: JOPOPE-PC01 [administrator]

28/02/2013 19:22:35
mbam-log-2013-02-28 (19-22-35).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 205671
Time elapsed: 5 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Thanks again.
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#77
JoPopey

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Forgot to say, as I have been out all day, also programmes were freezing and i would have to go control alt delete to go to task master...just happened again now as logged out Skype and it was still running !!
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#78
Dakeyras

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Hi. :)

i was having difficulties signing into hotmail this morning it just kept spinning for over a minute and half trying to log in...very odd. I could not set computer to safe mode as F8 button wont do it so I had previously downloaded a program called aswclear, which sets the computer into safemode, so i did it via this....have now deleted it from system (strange i know but it did the trick !!)

Fair play...

However I would have preferred you informed myself rather than a self fix. Just keep myself in the loop in future and no more self fixes please as this is better from my point of view of being able to assist you too the best of my abilities. With regard to the tool you mentioned I take you mean the actual the Avast Removal Tool, which does have the ability to boot a machine into Safe Mode.

Anyway no harm done, so not a problem far as I am concerned. The most probable reason for not being able to boot into Safe Mode is because all the failed uninstallations of prior security software for example has made quite a mess of things Operating System wise. Not everything went to plan per the custom OTL script, as I can see some problems occurred but still a good outcome and we are improving the overall situation slowly but surely.

With regard to the other issues mentioned and this:-

Forgot to say, as I have been out all day, also programmes were freezing and i would have to go control alt delete to go to task master...just happened again now as logged out Skype and it was still running !!

Recall I did inform you that it would be unlikely they would be resolved just yet and not really surprising but not to worry...Rome was not built in a day as they say. ;)

Saying that I do very much appreciate your wish for your machine to be running both smoothly and malware free, just bare with me OK. :thumbsup:

Next:

We will now be using one of the Startup Repair Disks you have. Use either for the below, though the one you recently created would be preferable...

Run Windows 7 SRD:

Boot your machine up with the actual Windows Startup Repair Disk...

  • If not sure how to, a very good tutorial can be read here.
  • You will have to answer a few basic questions then select the option Repair your computer
  • At the the System Recovery Options screen click Windows 7 to highlight then Next>
  • Now click on/select Startup Repair
  • If prompted to use System Restore, select Cancel.
  • The same if prompted to Send information about this problem (recommended), select Don't send.
  • Click Finish when Startup Repair has completed, remove the SRD disc and then click on Restart
Windows 7 - System File Checker:

  • Click on Start(Windows 7 Orb).
  • Click on All Programs >> Accessories
  • Right click on Command Prompt and select Run as Administrator.
  • Click on Continue in the UAC prompt.
  • At the Command Prompt C:\Windows\System32> type in the following exactly:
  • cd c:\
  • Then depress the Enter/Return key, then type in the following exactly:
  • sfc /scannow
  • Then depress the Enter/Return key.
Note: This may take awhile to finish. When completed close the Administrator Command Prompt window, via typing Exit then depress the Enter/Return key.

Next:

Let myself know when completed the above and we will then go from there, thank you.
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#79
JoPopey

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Hi there,

I cannot boot to do the Windows Startup repair...very annoying, cant do as said in last email, only way would be to access via awscleaner program i told you about in previous email.

Wont do anything to I hear back from you

Thankyou. :thumbsup: :help:
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#80
Dakeyras

Dakeyras

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Hi. :)

I am not asking you to boot your machine into the Advanced Boot Options but actually use the Repair Disk to boot the machine up with...

How to automatically repair Windows Vista using Startup Repair <-- Even though this is for Vista the principle is exactly the same for Windows 7 etc.

Or refer to this article:-

How To Boot From a CD, DVD, or BD Disc

If still unsure(and or unable) how to boot your machine with the Repair Disk, merely let myself know OK. :thumbsup:
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#81
JoPopey

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Hi there,

I understand the instructions it is just that when i try to boot computer the arrows will not let me select boot from CD or the menu box doesnt happen so no option to do start up repair etc. Let me know what to do next. Thanks
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#82
Dakeyras

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Your machine certainly does not like to play nice eh! :lol:

OK levity aside...

Can you inform myself what exact make/modal it is please. :)
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#83
JoPopey

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I know you are right it is nasty !! Not ideal if you are as un techie as me, still getting lots freezing screens and flipping padlocks appearing on files !! Thanks for your on going helpHere are the details attached.

Edited by Dakeyras, 01 March 2013 - 03:36 PM.
Removed upload to save Product ID being displayed etc.

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#84
Dakeyras

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Hi. :)

That is not quite what I was looking for I'm afraid...

What I would actually like to know is what exact make your computer is, for example is it say a Dell or HP and the modal type etc. If unsure not a problem and we can try and retrieve the information required another way.
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#85
JoPopey

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It says Intel Pentium D on the front case also Hi Grade, this is the original paperwork i got Intel Pentium 4 3.0GHz 800FSB 512K L2 1GB DDR RAM Nvidia GeForce 440-64Mb 120 Gb SATA hard disc, DVD Writer.1.44 Mb 3.5 floppy disc drive ...i wont go on !! any good?

Thankyou.
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#86
Dakeyras

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Hi. :)

That could denote any number of possible machines to be quite frank...Plus the actual current specifications do not quite tally with what you posted. That in itself may just be something of nothing and your machine is merely the same modal but different specifications etc for example.

OK go here >> click on System Scanner >> SCAN MY COMPUTER >> select this option:-

By selecting this box & clicking the download button, I agree to the Terms & Conditions.

Then click on DOWNLOAD THE SCANNER >> save this file to your desktop.

Right-click on CrucialUKScan.exe and select Run as Administrator >> a browser window will open denoting Scan in Progress... once complete the page will change and near the top were it says:-

Crucial System Scanner results for your computer name/modal etc will be here <-- Make a note of this and inform myself in your next reply please.
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#87
JoPopey

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Hi there, here we go...I can alos go into boot mode via aswcleaner as I did once before??MOEDEL COMPUTER.jpg
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#88
Dakeyras

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No need to download/use that again as we actually require your computer to become capable from booting up via the startup repair disk etc...

I will research how to check the specific settings for your computer so we are able to do so and reply back again in due course. :)
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#89
Dakeyras

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Hi. :)

I am still researching about your machine, can you confirm for me that it was this vendor you purchased from originally or not ?

Also in the mean-time can you check the following for myself please...

Reboot your machine and continuously tap the F8 key. A menu should come up, namely Advanced Boot Options >> is there a option that says Repair and or Repair your computer at all ? If there is do not select and merely choose the option to Start Windows Normally
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#90
JoPopey

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Hi there,

I didn't actually buy the computer but it was provided by my educational provider, the machine is a High Grade tho' I imagine that is their supplier, i think it originally had Windows XP on it but was at some point via a small local shop re-installed with Windows 7, i have been back to them but they are no longer there. Hope this helps, I tried F8 but it did not bring up the boot menu I am afraid as usual.
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