And it will not connect...
We have comcast broadband.... a motorola surfboard cable modem ab5101u, belkin wireless router n150...
My mac can connect to the internet with a wire plugged in or wireless also can his old school 15yr gateway....
But his new one will not...
When I go to control panel > network/internet> and push " set up a new connection" and go through all the questions for set up, It gives me only one option Broadband PPPoE.. ( is that correct? )
it asks for an ISP username/password.... i called comcast and they do not have that.... I don't no if they gave that to me when we first signed up to the internet... but that paperwork is no where to be found....
So ISP User/pw where do i find it? do i need it?
I put in the belkin starter disc, will not connect me.....
I put in the motorola starter disc and go through the settings, its says i need at least 32 MB of RAM....I am pretty sure the computer has enough RAM... they only thing it has on it is Quick Books.
Ok So I did this RUN thing, (that some forum said to do.... over my head... ) i put in something like ipconfig/ reset..... said something about RPC- interface local area connection......
not completely sure what it said, I don't understand that stuff.....
So my conclusion.....
They computer has a setting from when he set it up that is not allowing him to connect to the internet...
or i need an ISP number....
Can you help I am so lost, I tried looking for a setting in the control panel to change it but nothing has helped.
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