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BSOD 0x1000007e ntoskrnl.exe


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#16
rockmilk

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This page will get you started on examing Blue Screen issues. :)

http://msdn.microsof...e/gg463009.aspx

As far as what is next I have a few things in mind but I would like you to run the machine a couple of days and see if it will crash before we close up here. :thumbsup:
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#17
rockmilk

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Also I am sorry you need to reboot after you un-tick that item in autoruns. :whistling:
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#18
BM50

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I think I might have rebooted but not sure. I will do that tonight. Again, thank you so much for helping me out. I will be sure to blog great things about my experience with you, regardless if we get it resolved or not. Enjoy your day rockmilk :happy:
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#19
rockmilk

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Come back in a couple of day's even if there are no more bluescreens and I will help you tune your machine up a bit. :)
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#20
BM50

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Hey rockmilk it a laptop and I don't leave it on all the time, so do you recommend leaving up and running to see if a BSOD happens or just continue with my normal routine?
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#21
rockmilk

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Just go about your normal routine if it happens it happens there are ways to force it to bluescreen but that is for cases when all else fails in diagnosis.
By enabling verifier,or stressing the gpu and stressing the machine in general if the machine will not bluescreen under what you do normally then there is no reason to try and make it fail ;)
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#22
BM50

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Ok, I know you know best. So I will reach out to you in a few days or more and you can help me tune this baby up. I also would like your input on virsus protection and just get some rules of the thumb for survival in this tech jungle. Enjoy your weekend, and thank you so much!! :D
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#23
rockmilk

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Ok come back and let me know how things are monday. :thumbsup:
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#24
BM50

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Hi rockmilk,

So far no more BSOD, but my machine is running a lot slower. Should I delete those minidump files? Also, I am running Vipre Internet Security 2013 for anti-virus protection. Should I also have Malwarebytes protection as well?
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#25
rockmilk

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Open your device manager then left click your network adapters then right click and select uninstall for your wireless and wired connections.



Reboot your machine.

Hit start
Control Panel
NetWork & Sharing Center
Manage Network Connections
Right Click Your Connection
Select Properties
Un-Check Ipv6
Select ok





Run the Fix it below this remove the Tunnel Adapters from your machine.
http://go.microsoft....?linkid=9728872



Optimize your dns with DNS Jumper


Posted Image


Run the program hit the fastest dns button.
Then hit the apply dns button
Close the program.
http://sordum.3eeweb...9/DnsJumper.zip



Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

ipconfig /registerdns

net stop "dns client"

net start "dns client"


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit

Restart computer.



After completing the above task then Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.If TFC doesnt prompt a reboot then please do so manually

Upload a new minitoolbox log after the above and we will move to the items that need attention in autoruns.
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#26
BM50

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Ok...sorry I'm just now getting to these task been under the weather. Here are the results after running Old Timer. My machine is already running a lot faster, so :notworthy: Attached File  Result After Running Ole timer.txt   31.7KB   179 downloads

1000 thank you's rockmilk!!! I am really enjoying doing all these different tasks. I am learning so much from you. Can't wait to get me next set of instructions. This is just another day in the park for you, but this is extraordinary to me. Enjoy your weekend!!
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#27
rockmilk

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Ok next lets see if we can fix the entries in the winsock..

Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock
Net BT
Http
Net Io Legacy Support Driver
Tcp/ip Protical Driver
Tcp/ip Registry Compatibility
NSI proxy Service
Security Processor Loader Driver.

Each of these files will request a reboot after uninstall wait until the last one to reboot.


Now run this command in elevated command prompt.

netsh winsock reset catalog

Reboot the machine.




Go here and set your hosts files back to default.(run the fix it as admin)
http://support.microsoft.com/kb/972034


Now re-run MiniToolBox and hit the

List Contents of hosts

List Winsock Entries

Copy and paste that in your next reply.
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#28
BM50

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I'm having problems running apps as administrator on windows 7 home premium. When i goto computer management local users doesn't show and when I created shortcut for Fixit and right clicked on properties run as admin is grayed out. Do you know how to overcome this?
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#29
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The fix it may not need to be ran as admin can you run other things as admin at all?
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#30
BM50

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it let me run it without admin but i thought there might be a difference or it might missing something. i can run admin for cmd. here are the results from minitoolbox after running fixit

MiniToolBox by Farbar Version:10-01-2013
Ran by Owner (administrator) on 24-02-2013 at 13:58:20
Running from "C:\Users\Owner\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================

# ::1 localhost

========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [232448] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 mswsock.dll [232448] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [232448] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 mswsock.dll [232448] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

**** End of log ****

Edited by BM50, 24 February 2013 - 01:00 PM.

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