Needing some help on my samsung laptop, it starts up with a blue screen 'a problem has occured" then ends with a message about collecting data to dump"
it then loads past that to windows error recovery. with a couple of options of starting the repair. nothing seems to fix it tho. I have tried a few different ways but no luck.
Hope someone can help
cheers
Wayne
EDIT: Managed to run a frst scan if that helps
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 06-02-2013
Ran by Leanne at 11-02-2013 17:33:26
Running from F:\
(X64) OS Language: English(US)
Attention: Could not load system hive.
ERROR: A required privilege is not held by the client.
Attention: System hive is missing.
ATTENTION:=====> THE TOOL IS NOT RUN FROM RECOVERY ENVIRONMENT AND WILL NOT FUNCTION PROPERLY.
==================== One Month Created Files and Folders ========
2013-02-11 17:33 - 2013-02-11 17:33 - 00000000 ____D C:\FRST
2013-02-11 17:32 - 2013-02-11 17:32 - 00266576 ____A C:\Windows\Minidump\021113-104052-01.dmp
2013-02-11 17:32 - 2013-02-11 17:32 - 00000000 ____D C:\Windows\Minidump
2013-02-11 17:30 - 2013-02-11 17:30 - 181506392 ____A C:\Windows\MEMORY.DMP
==================== One Month Modified Files and Folders ========
2013-02-11 17:33 - 2013-02-11 17:33 - 00000000 ____D C:\FRST
2013-02-11 17:32 - 2013-02-11 17:32 - 00266576 ____A C:\Windows\Minidump\021113-104052-01.dmp
2013-02-11 17:32 - 2013-02-11 17:32 - 00000000 ____D C:\Windows\Minidump
2013-02-11 17:32 - 2009-07-14 11:20 - 00000000 ____D C:\Windows\SysWOW64
2013-02-11 17:30 - 2013-02-11 17:30 - 181506392 ____A C:\Windows\MEMORY.DMP
==================== Bamital & volsnap Check =================
C:\Windows\explorer.exe
[2011-05-09 09:25] - [2011-02-26 14:23] - 2870272 ____A (Microsoft Corporation) 0862495E0C825893DB75EF44FAEA8E93
C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\User32.dll
[2009-07-14 07:24] - [2009-07-14 09:11] - 0833024 ____A (Microsoft Corporation) E8B0FFC209E504CB7E79FC24E6C085F0
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION!.
==================== Memory info ===========================
Percentage of memory in use: 26%
Total physical RAM: 3946.16 MB
Available physical RAM: 2910.64 MB
Total Pagefile: 7890.47 MB
Available Pagefile: 6883.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.12 MB
==================== Partitions =============================
1 Drive c: () (Fixed) (Total:179 GB) (Free:136.98 GB) NTFS
2 Drive d: () (Fixed) (Total:266.66 GB) (Free:253.64 GB) NTFS
4 Drive f: (Seagate Expansion Drive) (Fixed) (Total:931.51 GB) (Free:924.9 GB) NTFS
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 465 GB 1024 KB
Disk 1 Online 931 GB 0 B
Partitions of Disk 0:
===============
Disk ID: B5618E5A
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Recovery 20 GB 1024 KB
Partition 2 Primary 100 MB 20 GB
Partition 3 Primary 179 GB 20 GB
Partition 0 Extended 266 GB 199 GB
Partition 4 Logical 266 GB 199 GB
=========================================================
Disk: 0
Partition 1
Type : 27
Hidden: Yes
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 RECOVERY NTFS Partition 20 GB Healthy Hidden
=========================================================
Disk: 0
Partition 2
Type : 07
Hidden: No
Active: Yes
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 SYSTEM NTFS Partition 100 MB Healthy System (partition with boot components)
=========================================================
Disk: 0
Partition 3
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C NTFS Partition 179 GB Healthy Boot
=========================================================
Disk: 0
Partition 4
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 D NTFS Partition 266 GB Healthy
=========================================================
Partitions of Disk 1:
===============
Disk ID: 65DB5A2C
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 931 GB 1024 KB
=========================================================
Disk: 1
Partition 1
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 5 F Seagate Exp NTFS Partition 931 GB Healthy
=========================================================
==================== End Of Log ============================
Edited by lcfcfox, 11 February 2013 - 03:35 AM.