[mellocello]

After the recent windows update, I can now no longer boot into my machine, and upon boot am presented with a blue screen that says the file %hs is missing and an error code of c0000135. This could potentially be malware related, but I honestly don't know. I have tried the following:

• Rebooted into safe mode (same issue occurs)
• Attempted to restore to an earlier checkpoint (either an error occurs (unknown error 0x800700b7 or 0x8000FFFF) or, strangely, the operation doesn't appear to do anything, and rebooting I'm presented with the same available checkpoints)
• Checked disk for errors (none found)

Finally, I discovered this forum and downloaded and then ran FarBar Recovery Tool. The log output is attached below.

In the log, I did notice some interesting newly modified files in the WINDOWS directory (is-L87GL.exe). Also, when rebooting into safe mode, the last driver that is fully loaded before failure is CLASSPNP.SYS.

Thanks so much in advance for your help. If you need any further information, feel free to let me know.

Thanks!

Attached Files

•  FRST.txt   19.18KB   123 downloads

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This has been fixed and can be closed. It appears I contracted zeroaccess. I was able to eradicate it.

[mellocello]

This has been fixed and can be closed. It appears I contracted zeroaccess. I was able to eradicate it.

[Ztruker]

Glad you were able to figure it out and fix it, and many thanks for letting us know.