[beginner6830]

I have a Toshiba laptop and the real teck driver for wireless has dissappeared, I attempted to reinstall the driver from toshiba it shows it installs I restart my computer and it still does not show up in device manger and help would be great

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beginner6830

Which particular model of Toshiba notebook is it please.

Can you take a screenshot of the Device Manager with the Network Adapters tab expanded and attach it to your next reply.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

[phillpower2]

beginner6830

Which particular model of Toshiba notebook is it please.

Can you take a screenshot of the Device Manager with the Network Adapters tab expanded and attach it to your next reply.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

[beginner6830]

Toshiba satellite T135D-S1320 -Windows 7 64 bit--Has had intermittent issues off and on for a while and one day the driver disappeared and like i said i tried re installing drivers from Toshiba website and stated it installed and will work with Ethernet cord it also will not restore to an earlier date just let me know if you need anything else,thanks for the help

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Edited by beginner6830, 14 February 2013 - 07:29 PM.

[phillpower2]

Hello beginner6830

Please try right clicking on the network adapter in Device Manager and then uninstalling it, once done restart the computer and see if the Hardware Wizard detects it and if it does allow it to reinstall it using the present drivers.

If no joy remove all drivers associated with the device and then run DriverMax to see if an updated driver is recommended http://www.innovativ....com/drivermax/ Please note that you are only allowed to download two drivers a day for free and choose the custom install so that you can uncheck the "install AVG toolbar" box.

[beginner6830]

Hello beginner6830

Please try right clicking on the network adapter in Device Manager and then uninstalling it, once done restart the computer and see if the Hardware Wizard detects it and if it does allow it to reinstall it using the present drivers.

If no joy remove all drivers associated with the device and then run DriverMax to see if an updated driver is recommended http://www.innovativ....com/drivermax/ Please note that you are only allowed to download two drivers a day for free and choose the custom install so that you can uncheck the "install AVG toolbar" box.

Attempted to unistal drivers that worked great restarted the computer with and without the ethernet cord and it automatically reinstalled the ethernet driver upon restart also installed driver max it stats there are no drivers missing and Im going to assume we ruled out a software issue and it would be more the network card as in hardware related???

[phillpower2]

Your assessment may be correct as there is no wireless adapter listed in the Device Manager.

Can you reconnect the Ethernet connection and then do the following for us;

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop...pit/default.asp
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Thanks to rshaffer61 for the PCPitstop information.

[beginner6830]

it was hardware related sorry it took so long to get back to yall