Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Skype Shuts Down at Login


  • Please log in to reply

#1
imajedimasta23

imajedimasta23

    New Member

  • Member
  • Pip
  • 7 posts
Hello-

I had a great experience with Gringo when I had a google redirect issue, and I am back for more assistance! Last night I was on skype and it just began shutting down during a call. Now I cannot log in to the program at all. After login in see a washed out screen where I can see my contact list, but then the program shuts down. About half the time the program logs in and goes straight to the system tray and disappears. I tried to roll back my computer using system restore to a week ago, and it was unsuccessful. I'm currently in the middle of running malwarebytes and Norton Antivirus in case that is an issue. I need help figuring out what to do next as I want to use skype possibly in my classroom and in my graduate work.

Thanks!
  • 0

Advertisements


#2
Caleb23

Caleb23

    Member

  • Member
  • PipPip
  • 54 posts
Hello imajedimasta23,

I assume you are using the same computer as when Gringo helped you with the malware issues. If you are not using Windows 7 let me know as the instructions will be slightly different.

To Uninstall Skype:

1. Click on Start and then Control Panel
2. Click on Programs and Features (It may take a few seconds for the list of programs to appear)
3. Scroll down the list and look for Skype
4. Click on it and then click on Uninstall

To Install Skype:

1. Click HERE
2. Click on the button "Get Skype for Windows Desktop"
3. Go through the installation process of Skype as you normally would

If you have any problems along the way stop and ask any questions you may have. Once you are done uninstalling and re-installing Skype, try out Skype and let me know if this fixes the issue.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP