I had a great experience with Gringo when I had a google redirect issue, and I am back for more assistance! Last night I was on skype and it just began shutting down during a call. Now I cannot log in to the program at all. After login in see a washed out screen where I can see my contact list, but then the program shuts down. About half the time the program logs in and goes straight to the system tray and disappears. I tried to roll back my computer using system restore to a week ago, and it was unsuccessful. I'm currently in the middle of running malwarebytes and Norton Antivirus in case that is an issue. I need help figuring out what to do next as I want to use skype possibly in my classroom and in my graduate work.