[ibyea]

Basically, two days ago, while I was using the computer, all of a sudden, a BSOD appeared and the computer immediately restarted. When the computer finishes booting up, after a minute or two, the BSOD appears again, and the computer restarts again. It works perfectly fine when I do Safe Mode, so I am thinking it is some sort of software failure. What should I do?

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Probably bad Third party drivers BUT that definitely is a guess. To start download BlueScreenViewer. If it prompts you to enable debugging toolsI would use the standalone option. All this is to "Humanize" the robot talk of BSOD and often the reports in plain English tell you whats wrong.

[jchunk]

Probably bad Third party drivers BUT that definitely is a guess. To start download BlueScreenViewer. If it prompts you to enable debugging toolsI would use the standalone option. All this is to "Humanize" the robot talk of BSOD and often the reports in plain English tell you whats wrong.

[jchunk]

Post the log which is a translated version of a .dmp file that is generated on every system crash (bsod). I'm a newb but there is a lot of smart experienced people on this forum that could help.

[ibyea]

Okay, I downloaded the Blue Screen Viewer. How do I post the logs?

[jchunk]

copy/paste or Save log a .txt and attach to reply

[ibyea]

010106-64312-01.dmp 1/1/2006 12:08:02 AM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x8338c487 0x9b1bd754 0x00000000 ataport.SYS ataport.SYS+6487 ATAPI Driver Extension Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit ataport.SYS+6487 ntkrnlpa.exe+36c29 MpFilter.sys+ef7 MpFilter.sys+d4a2 C:\Windows\Minidump\010106-64312-01.dmp 1 15 7601 144,416

010106-60437-01.dmp 1/1/2006 12:01:46 AM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x83329487 0x87efb754 0x00000000 ataport.SYS ataport.SYS+6487 ATAPI Driver Extension Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit ataport.SYS+6487 ntkrnlpa.exe+36c29 MpFilter.sys+ef7 MpFilter.sys+d4a2 C:\Windows\Minidump\010106-60437-01.dmp 1 15 7601 144,416

Edited by ibyea, 19 February 2013 - 09:06 PM.

[jchunk]

Hi first of all open a cmd prompt as administrator and type sfc /scannow. This will scan your windows system files and attempt to repair. If you get a restart with bsod, try from safe mode. make sure windows is updated, and check device manager and see if anything is x'ed or flaged (after the scan). Update any drivers that are out of date. Hopefully someone can come along and help on this thread as i am new, and am just giving you advice from my research- Take with a grain of salt.