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JS/Redirector.BB - Trojan - How do I remove it? [Solved]


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#31
AdamIsAdam

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I think I explained it wrong. The file downloads fine. I just did it again in iExplorer. But when it's extracting, it gets to a file which is corrupt and it fails to finish.
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#32
AdamIsAdam

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Extracting File: amd64\windows6-0-KB981889-v2.msu
To Directory: c:6943d2ff251583a02b94

It always fails here and closes down.
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#33
gringo_pr

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can you save it to the desktop?
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#34
AdamIsAdam

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Yes, it saves no problem from both Chrome or iE. I even tried running it from iE rather than from my desktop. Always same problem.
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#35
AdamIsAdam

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this is apparently a known problem. See: http://answers.micro...44-0cdf589196f7

but I can't seem to get their fix to work since I already updated and added MSE last week, but we manually removed it. So it doesn't come up as something that needs to be added.

So I downloaded the 32bit version instead of 64. How do I tell if that's actually installed and working? I'm not sure it is.
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#36
gringo_pr

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is the icon next to the clock?
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#37
AdamIsAdam

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is the icon next to the clock?


no. This seems to be a known problem within Microsoft. They have a bad file.
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#38
gringo_pr

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then I would use a different one for now then
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#39
AdamIsAdam

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ok. Meanwhile, I have the other two you suggested up and running and will continue my current security program.

Thanks again!
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#40
gringo_pr

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You are more than welcome


gringo
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#41
gringo_pr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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