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WinXP Screen freezing randomly [Solved]


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#16
Satchfan

Satchfan

    Trusted Helper

  • Malware Removal
  • 585 posts
Good work, your computer appears to be clean.

Now that you’re free from malware, as long as your computer seems to be running well, please follow these simple steps to tidy up you computer and decrease the likelihood of getting infected again:

Uninstall OTL

  • double-click OTL.exe
  • click the CleanUp! button.
  • select Yes when the Begin cleanup Process? prompt appears.
  • if you are prompted to reboot during the cleanup, select Yes.
  • the tool will delete itself once it finishes, if not delete it by yourself.
NOTE: If you receive a warning from your firewall or other security programs regarding OTL attempting to contact the internet, please allow it to do so.

You can delete all other logs and programs we’ve used that are on your desktop. Just click on them and press Delete.

===================================================

Create a Restore Point

  • click Start Menu, Run
  • copy and paste the following:


    %SystemRoot%\System32\restore\rstrui.exe

  • press OK
  • choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create
  • when the confirmation screen shows that the restore point has been created, click Close.
Remove old restore points

  • go to Start, Programs, Accessories, System tools, Disk Cleanup
  • when the Disc Cleanup dialog box appears, click OK
  • when it finishes running, a box with tabs will appear, select the ”More options” tab
  • on this tab you will find a section for System Restore
  • if you press the Clean Up button for that section, Windows will delete all restore points except for the most recent one.
===================================================

Update installed programs

You had old versions of Java on your computer which I asked you to uninstall. If you didn’t do so please uninstall ALL versions of Java and Adobe Reader which are old and vulnerable to infections.
  • click on Start, Settings, Control Panel
  • double-click Add or Remove Programs
  • scroll down the list click on any version of Adobe Reader or Java and then on Remove.
Install the latest versions:

Java

NOTE – when you install Java, before clicking on Install, be sure to Uncheck “Install the Ask Toolbar and make Ask my default search provider”

Posted Image

NEXT

Visit ADOBE and download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

===================================================

Spybot - Search and Destroy’ – Re-enable TeaTimer and remember to scan your computer with the program on a regular basis as you would with your anti-virus software.

===================================================

Update and run Malwarebytes. This really is an excellent program that you should also update and run on a regular basis, probably weekly.

===================================================

It’s important to keep programs up to date so that malware doesn't exploit any old security flaws.

FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated.

===================================================

I also recommend that you read the following:

How to prevent malware by miekiemoes


A final note: I would say that the majority of your problems were caused by too many security programs, some of which were not recommendable, (Stopzilla).

Remember to only have ONE antivirus and ONE firewall and use the adware/spyware programs regularly.

Safe computing

Satchfan
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#17
Satchfan

Satchfan

    Trusted Helper

  • Malware Removal
  • 585 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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