[bluearmy]

I started having this problem a few hours ago.. live in a 3rd world country.. had 4 power outages in two hours and now my Win 7 won't boot properly. It boots, I see the desktop and a bunch of messages saying this program failed to boot... press ok to terminate. I cant even save the screenshot or move any of the msg boxes before a BSOD pops up. Cant even find the crash dumps. Managed to get the screen when one of the msgs popped up in safe mode as well. Tried startup restore, but it says boot successful and stops there. Don't have any system restore points left.. restored to 15th Feb a while ago.. didn't help.. same error msgs. I've been using AVG 2013 for more than a year now.

Hope you can help me fix it. Thx a lot.

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IF you can get to F8 Repair Your Computer

select that and then try startup repair

If you find that does not repair, from the same repair your computer select cmd prompt and we will work from there

Edited by Macboatmaster, 17 February 2013 - 04:32 PM.

[Macboatmaster]

IF you can get to F8 Repair Your Computer

select that and then try startup repair

If you find that does not repair, from the same repair your computer select cmd prompt and we will work from there

Edited by Macboatmaster, 17 February 2013 - 04:32 PM.

[masterking]

Hi I am Masterking, and I would be glad to help you.

It looks pretty bad, but I hope that the problem is fixable.

1 Start the system in Safe Mode when doing the steps. Hopefully, Windows will start in Safe Mode without problems.
You can see how start Windows in Safe Mode here.


In order to get the the problem fixed, please follow my instructions accurately.

Step 1

1 Download SINO form here
2 Select options as shown in the picture.



3 It will generate a report file on you desktop called SINOLog*.txt
4 Please post the contents of the report in your next message.

Step 2

1 Download MiniToolBox form here to your desktop.
2 Select options as shown in the picture.



3 It will generate a report file on you desktop called Result.txt
4 Please post the contents of the report in your next message.


Step 3

1 Download SystemLook form here to your desktop.
2 Paste the following script into the program.

:filefind
*Flt64*
:regfind
Flt64
:folderfind
*tuEagles*

3 It will generate a report file on you desktop called SystemLook.txt
4 Please post the contents of the report in your next message.

Edited by masterking, 17 February 2013 - 04:32 PM.

[Macboatmaster]

bluearmy

The choice is yours

I recommend you follow my advice first.

[bluearmy]

IF you can get to F8 Repair Your Computer

select that and then try startup repair

If you find that does not repair, from the same repair your computer select cmd prompt and we will work from there

The startup repair was the first thing I tried, but it didn't help :/

I can go to command prompt.

Tried starting 7 up again, desktop loaded and gave me a bunch of error msgs.

This was one of them
Werfault.exe.. program failed to start, press ok to terminate.


Masterking

Thanks for your support. I will post the reports asap.

Edited by bluearmy, 17 February 2013 - 10:45 PM.

[bluearmy]

I tried running the programs in safe mode. When I ran SINO nothing happened, tried running MiniToolBox and it gave me a BSOD in safe mode :|

[masterking]

It's a good idea to check the memory and the hard disk for errors.

Step 1
Check you memory with Memtest86 - you can see how to do it HERE

Step 2
Check your hard disk for bad sectors and broken filesystem.

1 Download Partition Wizard Bootable tool from HERE
2 You can see how to put it on a CD or USB flash drive and boot with it HERE

3 After Partition Wizard starts, right click on partition "C" and select Check File System
4 Select Check & fix detected errors and press ok. Close the window when finished
5 Right click on partition "C" again and select Surface Test and then press Start Now

Step 3

Scan with Farbar Recovery Scan Tool:

Please download and save Farbar Recovery Scan Tool 64-Bit from HERE to a Flash/USB drive.

Then insert the Flash/USB drive into your machine....

1 Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.


2 On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter

Note: Replace letter e with the drive letter of your flash drive.

The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log called FRST.txt on the flash drive. Please copy and paste the contents of the text file in your next reply.

Since we are doing boot time diagnostics, you would have to take screenshots(of Partition Wizard and Memtest86) using a mobile phone or photo camera.

Please include the following screenshots in your next reply:

1 Memtest86
2 (Partition Wizard) Check & fix detected errors
3 (Partition Wizard) Surface Test

Please include FRST.txt from Farbar

Edited by masterking, 18 February 2013 - 08:45 AM.

[Macboatmaster]

Open command prompt

It will open on the prompt
X:\Sources>

that is a ramdrive created for using the cmd prompt, so it no use running a chkdsk on that drive
It should be noted that when you boot into the Windows 7 Recovery Environment the drive letter for your Windows installation may not be the same.

For example, if your Windows installation is normally on the C: drive, it may be located at the D: drive.

To determine what drive letter your Windows installation is located on, you can type this command press enter

when you then have the drive that windows is installed on run a chkdsk /r on that drive.

You may achieve the same finding of the drive letter by changing the prompt to C: and then typing dir that will also find you the drive that windows is installed.
Sometimes it remains lettered C on the ramdrive cmd prompt

Edited by Macboatmaster, 18 February 2013 - 08:58 AM.

[Macboatmaster]

bluearmy

For some reason the editor is producing an error on my last post.
I have to go offline for a while so I have posted the edit here

On the 7th line of my last if you type this

bcdedit | find "osdevice"

and key enter, it will then report which lettered drive windows is on with something similar to this
This command will display output similar to : os device partition=D:. The drive letter after partition= is the drive that your Windows installation is located. To change to that drive letter you can then type D:, or whatever other drive letter it shows, and press Enter on your keyboard.

then you type the cmd
chkdsk /r