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SLOW and/or freezing internet and windows updates failures


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#16
guitwiz

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This computer doesn't have wireless capability and we have no dopples, just internal wireless cards.

This computer has always been hardwired into the router, so I tried to bypass the ethernet cable I've been using which I noticed is very old and shotty and used the cable that feeds the router to go from modem right to my computer and it seemed like that solved the problem because I was getting faster service, but after surfing a while, it slowed down again.

Edited by guitwiz, 02 March 2013 - 12:21 PM.

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#17
phillpower2

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Trying a wireless dongle is the quickest and most surefire way of ruling the present ethernet card in or out as the cause of this so it is a pity that you cannot borrow one.

In case it is browser related try temporarily disabling the FF plug ins and add ons http://support.mozil...-remove-add-ons
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#18
guitwiz

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Thanks, IE has the same slow internet issue. All plugins are already disabled in FF.
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#19
phillpower2

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Try a Ping test, an example of what to use http://kb.netgear.co...tions-with-ping
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#20
guitwiz

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It passed the ping tests.
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#21
phillpower2

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I am running out of ideas I`m afraid so I will ask for a fresh pair of eyes to go over the topic to see if I have missed something obvious, we will need to go through your Autoruns log at some point as it is rather cluttered, in the interim I suggest that you go back and delete the following as Lavasoft software can cause problems + "aawservice" "Ad-Aware service" "" "File not found: C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe"
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#22
rockmilk

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Hello can I see a log now that Phill is out of ideas please. :)

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.


Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
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#23
phillpower2

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Thanks for responding rockmilk :thumbsup:
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#24
guitwiz

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Thanks for all your help Phill!

Here's the log rockmilk:

MiniToolBox by Farbar Version:01-03-2013
Ran by Larry (administrator) on 03-03-2013 at 12:17:09
Running from "C:\Documents and Settings\Larry\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : CHICAGO

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-0E-A6-8D-37-63

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.105

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 64.233.207.8

64.233.207.9

Lease Obtained. . . . . . . . . . : Sunday, March 03, 2013 12:11:15 PM

Lease Expires . . . . . . . . . . : Sunday, March 10, 2013 12:11:15 PM

Server: nap11-dns1.nap.wideopenwest.com
Address: 64.233.207.8

Name: google.com
Addresses: 74.125.225.134, 74.125.225.129, 74.125.225.128, 74.125.225.135
74.125.225.137, 74.125.225.142, 74.125.225.133, 74.125.225.132, 74.125.225.131
74.125.225.136, 74.125.225.130



Pinging google.com [74.125.225.137] with 32 bytes of data:



Reply from 74.125.225.137: bytes=32 time=13ms TTL=56

Reply from 74.125.225.137: bytes=32 time=14ms TTL=56



Ping statistics for 74.125.225.137:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 13ms, Maximum = 14ms, Average = 13ms

Server: nap11-dns1.nap.wideopenwest.com
Address: 64.233.207.8

Name: yahoo.com
Addresses: 206.190.36.45, 98.138.253.109, 98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=474ms TTL=46

Reply from 98.139.183.24: bytes=32 time=734ms TTL=46



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 474ms, Maximum = 734ms, Average = 604ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0e a6 8d 37 63 ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.105 30
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.105 192.168.0.105 30
192.168.0.105 255.255.255.255 127.0.0.1 127.0.0.1 30
192.168.0.255 255.255.255.255 192.168.0.105 192.168.0.105 30
224.0.0.0 240.0.0.0 192.168.0.105 192.168.0.105 30
255.255.255.255 255.255.255.255 192.168.0.105 192.168.0.105 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 04 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/26/2013 05:30:15 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 unspecified, P2 hardeningtelemetry, P3 hardeningtelemetrydisablertp, P4 4.2.223.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (02/24/2013 00:53:56 PM) (Source: Application Error) (User: )
Description: Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [!ws!]

Error: (02/21/2013 03:33:16 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (02/21/2013 03:29:12 PM) (Source: Application Error) (User: )
Description: Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [!ws!]

Error: (02/21/2013 02:57:22 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb958481, P2 1033, P3 1605, P4 msi, P5 f, P6 9.0.31211.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (02/21/2013 02:26:14 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb958481, P2 1033, P3 1605, P4 msi, P5 f, P6 9.0.31211.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (02/21/2013 11:22:38 AM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb958481, P2 1033, P3 1605, P4 msi, P5 f, P6 9.0.31211.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (02/21/2013 10:35:06 AM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb958481, P2 1033, P3 1605, P4 msi, P5 f, P6 9.0.31211.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (02/20/2013 04:36:50 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 unspecified, P2 hardeningtelemetry, P3 hardeningtelemetrydisablertp, P4 4.2.223.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (02/20/2013 04:12:52 PM) (Source: MsiInstaller) (User: CHICAGO)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- Error 1325.'Microsoft.NET' is not a valid short file name.


System errors:
=============
Error: (03/03/2013 00:11:45 PM) (Source: Service Control Manager) (User: )
Description: The adfs service failed to start due to the following error:
%%2

Error: (03/03/2013 11:47:00 AM) (Source: Service Control Manager) (User: )
Description: The adfs service failed to start due to the following error:
%%2

Error: (03/03/2013 08:16:54 AM) (Source: Dhcp) (User: )
Description: The IP address lease 64.53.226.14 for the Network Card with network address 000EA68D3763 has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Error: (03/03/2013 06:57:22 AM) (Source: Service Control Manager) (User: )
Description: The adfs service failed to start due to the following error:
%%2

Error: (03/02/2013 00:50:48 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the NVSvc service.

Error: (03/02/2013 00:50:44 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (03/02/2013 00:49:45 PM) (Source: Service Control Manager) (User: )
Description: The adfs service failed to start due to the following error:
%%2

Error: (03/02/2013 11:57:40 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the NVSvc service.

Error: (03/02/2013 11:56:44 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.0.105 for the Network Card with network address 000EA68D3763 has been
denied by the DHCP server 172.31.20.248 (The DHCP Server sent a DHCPNACK message).

Error: (03/02/2013 11:32:50 AM) (Source: Service Control Manager) (User: )
Description: The adfs service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (02/26/2013 05:30:15 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetryunspecifiedhardeningtelemetryhardeningtelemetrydisablertp4.2.223.0unspecifiedunspecifiedunspecifiedNILNILNIL

Error: (02/24/2013 00:53:56 PM) (Source: Application Error)(User: )
Description: 0.0.0.0unknown0.0.0.000000000

Error: (02/21/2013 03:33:16 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (02/21/2013 03:29:12 PM) (Source: Application Error)(User: )
Description: 0.0.0.0unknown0.0.0.000000000

Error: (02/21/2013 02:57:22 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb95848110331605msif9.0.31211.0installx86xp0

Error: (02/21/2013 02:26:14 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb95848110331605msif9.0.31211.0installx86xp0

Error: (02/21/2013 11:22:38 AM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb95848110331605msif9.0.31211.0installx86xp0

Error: (02/21/2013 10:35:06 AM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb95848110331605msif9.0.31211.0installx86xp0

Error: (02/20/2013 04:36:50 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetryunspecifiedhardeningtelemetryhardeningtelemetrydisablertp4.2.223.0unspecifiedunspecifiedunspecifiedNILNILNIL

Error: (02/20/2013 04:12:52 PM) (Source: MsiInstaller)(User: CHICAGO)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- Error 1325.'Microsoft.NET' is not a valid short file name.(NULL)(NULL)(NULL)


=========================== Installed Programs ============================

204
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.2.443)
Adobe AIR (Version: 2.7.0.19530)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe CSI CS4 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Device Central CS4 (Version: 2)
Adobe Dreamweaver CS4 (Version: 10.0)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.171)
Adobe Flash Player 11 Plugin (Version: 11.6.602.171)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe Photoshop 7.0 (Version: 7.0)
Adobe Reader for Palm OS, 3.05
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe Shockwave Player (Version: 11)
Adobe SVG Viewer 3.0 (Version: 3.0)
Adobe Type Support CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe XMP Panels CS4 (Version: 2.0)
Agere Systems AC'97 Modem
aioprnt (Version: 5.3.1.0)
aioscnnr (Version: 6.2.3.10)
aioscnnr (Version: 7.3.4.0)
Akai EIE Pro USB Audio driver
Amazon Kindle
Apple Application Support (Version: 2.1.7)
Apple Software Update (Version: 2.1.3.127)
AudioShell 1.3.5 (Version: 1.3.5)
Auslogics Disk Defrag (Version: 3.6)
Axe-Edit 1.0
BitZipper 5.1
C4USelfUpdater (Version: 1.00.0000)
Canopus Codec Option (Version: 3.01)
CASHFLOW® THE E-GAME
CCleaner (Version: 2.29)
CCScore (Version: 6.02.1001.0001)
center (Version: 6.2.5.0)
CleanUp!
Click to DVD 1.3
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Connect (Version: 1.0.0.1)
CuteFTP 8 Professional (Version: 8.1.0)
DAEMON Tools Lite (Version: 4.46.1.0327)
DesignPro 5.0 Limited Edition (Version: 5.2.1201)
DivX Content Uploader (Version: 1.2.1)
DivX Web Player (Version: 1.4.0)
Dream Aquarium
DriverMax 6 (Version: 6.41.0.363)
DVgate Plus
ESSBrwr (Version: 6.04.0000.0001)
ESSCDBK (Version: 6.04.0000.0001)
ESScore (Version: 6.04.0000.0003)
essentials (Version: 6.0.14.0)
ESSgui (Version: 6.04.0000.0001)
ESSini (Version: 6.04.0000.0001)
ESSPCD (Version: 6.04.0000.0001)
ESSPDock (Version: 6.03.0001.0004)
ESSSONIC (Version: 6.4.0000.0001)
ESSTOOLS (Version: 5.00.0000.0004)
essvatgt (Version: 6.04.0000.0001)
fflink (Version: 6.02.1001.0001)
Foxit Reader (Version: 3.1.4.1125)
Gaa Moa's Plugins for Cool Edit Pro
getPlus®_ocx
GTAIII
Intel® Extreme Graphics Driver
Intel® PRO Network Adapters and Drivers
InterVideo WinDVD 5 for VAIO (Version: 5.0-B11.101)
IrfanView (remove only) (Version: 4.32)
iSEEK AnswerWorks English Runtime (Version: 010.000.0101)
Java 7 Update 15 (Version: 7.0.150)
Java Auto Updater (Version: 2.1.9.0)
KeePass Password Safe 2.21
kgcbaby (Version: 5.03.0000.0002)
kgcbase (Version: 5.03.0000.0004)
kgchday (Version: 5.03.0000.0002)
kgchlwn (Version: 5.03.0000.0002)
kgcinvt (Version: 5.03.0000.0003)
kgckids (Version: 6.03.0001.0001)
kgcmove (Version: 6.03.0001.0001)
kgcvday (Version: 5.03.0000.0002)
K-Lite Codec Pack 8.7.0 (Basic) (Version: 8.7.0)
Kodak AIO Printer (Version: 7.0.3.0)
KODAK AiO Software (Version: 7.6.12.20)
Kodak EasyShare software
kuler (Version: 2.0)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Marine Aquarium (Version: 1.00.0000)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework Client Profile (Version: 3.5)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Motorola SM56 Speakerphone Modem (Version: 6.12.25.06)
Mozilla Firefox 19.0 (x86 en-US) (Version: 19.0)
Mozilla Maintenance Service (Version: 19.0)
MPEG2 Codec(libmpeg2/mad)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6.0 Parser (Version: 6.10.1129.0)
Multiple File Search and Replace
Music Visualizer Library 1.4.00
Myst Masterpiece Edition
netbrdg (Version: 6.04.0000.0001)
NVIDIA Control Panel 306.81 (Version: 306.81)
NVIDIA Graphics Driver 306.81 (Version: 306.81)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA nView 136.28 (Version: 136.28)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
ocr (Version: 6.2.3.50)
OfotoXMI (Version: 6.04.0000.0001)
OpenMG Secure Module 3.3.01
Photoshop Camera Raw (Version: 5.0)
PMB (Version: 5.0.02.11130)
powerOne Personal v2.1.1 for Handhelds
PreReq (Version: 6.2.4.0)
Primo (Version: 1.00.0000)
PrintProjects (Version: 1.0.0.9282)
Professor Teaches Web Design Fundamentals (Version: 6.0)
Quicken 2004 (Version: 13.00.0000)
Quicken 2012 (Version: 21.1.7.18)
QuickTime (Version: 7.72.80.56)
RealDownloader (Version: 1.3.0)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.0)
RealUpgrade 1.1 (Version: 1.1.0)
Revo Uninstaller 1.94 (Version: 1.94)
RSSBot (Version: 2.2)
Runtime (Version: 1.00.0000)
Scientific-Atlanta WebSTAR 2000 series Cable Modem
SFR (Version: 6.04.0000.0001)
SHASTA (Version: 6.04.0000.0001)
skin0001 (Version: 6.04.0000.0004)
SKINXSDK (Version: 6.02.1001.0001)
SonicStage
Sony Certificate PCH
Sony Video Shared Library
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
staticcr (Version: 6.04.0000.0005)
Suite Shared Configuration CS4 (Version: 1.0)
SUPER © Version 2010.bld.37 (Jan 2, 2010) (Version: Version 2010.bld.37 (Jan 2, 2010))
System Requirements Lab
thinkorswim
tooltips (Version: 6.04.0000.0001)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VAIO BrightColor Wallpaper
VAIO Help and Support (Version: 9.01)
VAIO Media 2.6
VAIO Media Integrated Server 2.6 (Version: 2.6.80.10211)
VAIO Media Redistribution 2.6
VAIO Registration (Version: 10.0.0)
VAIO Survey Standalone (Version: 1.70)
VAIO System Information
VLC media player 1.0.5 (Version: 1.0.5)
VPRINTOL (Version: 6.04.0000.0001)
WebFldrs XP (Version: 9.50.6513)
Welcome to VAIO life
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell™ 1.0 (Version: 1)
Windows Vista Sounds Pack (Version: 1.0.0)
WinPatrol (Version: 26.5.2013.0)
WIRELESS (Version: 6.04.0000.0001)
Youtube Downloader HD v. 2.9.5


========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 1535.36 MB
Available physical RAM: 778.52 MB
Total Pagefile: 3434.1 MB
Available Pagefile: 2876.98 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.8 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:60 GB) (Free:32.41 GB) NTFS
8 Drive j: (WDC USB2) (Fixed) (Total:74.52 GB) (Free:60.11 GB) NTFS

========================= Users: ========================================

User accounts for \\CHICAGO

Administrator ASPNET Guest
HelpAssistant Larry SUPPORT_388945a0
UpdatusUser


**** End of log ****
  • 0

#25
phillpower2

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You are welcome guitwiz :thumbsup:

Sorry I couldn`t do more, hopefully rockmilk will see something that I have missed.
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#26
rockmilk

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Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock or AFD
Http
Ip NetWork Adress Translator
IpSec Driver
Netbios over tcpip
Tcp/ip Protical Driver



Each of these files will request a reboot after uninstall wait until the last one to reboot.



Open your copy of ccleaner and then hit the tools button and the start up button and disable all items except Microsoft Security Essentials.
Close CCleaner.


Open your device manager and then scroll down to the network adapters.
Hit the + sign to the left of them right click and select un install for the Intel® PRO/100 VE Network Connection reboot the machine.

Optimize your dns with DNS jumper.

http://sordum.3eeweb...9/DnsJumper.zip
Run hit the fastest dns button
Allow it to finsh
Then hit apply dns.
Close the program.

Let me know how the internet works after these steps.
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#27
guitwiz

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Thanks, those steps are completed.

The connection to the internet is still very slow.

Also, I have the two screens icon in my status bar with the yellow plus sign going back and forth. It's the connection status telling me that it is aquiring network address. It's stuck there - it never says connected. I am able to connect, though with the usual slow loading of pages.
Plus, my MSE is not working now. I made sure not to disable it in ccleaner.
If I hit start it gives me the following message:
Couldn't start the Security Essentials service
The specified service does not exist as an installed service.
Click help for more information about this problem.
Error code: 0x80070424

Edited by guitwiz, 04 March 2013 - 11:54 AM.

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#28
rockmilk

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Un install MSE and Win patrol
Reboot and install Avast free.
http://www.filehippo...vast_antivirus/

Upload a new minitoolbox log as well please. :)
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#29
guitwiz

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Before posting in operating systems, I went through a week of cleaning this pc in the malware forum and at the end, the suggestion was to uninstall Avast and instead, use MSE and Win Patrol.
Now you are saying to go get rid of these and go back to Avast so I am confused. Why do you think Avast is better than the other two programs?
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#30
sari

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Guitwiz,

There is nothing wrong with MSE - I and many other security experts recommend and use it. I've found it to be light on resources, and it has no ads or popups trying to get you to buy it, as it's only offered as a free product. I don't think that MSE is causing any of your internet issues, but the error message you're currently getting with it could be indicative of a couple of different things. If you would like to stick with MSE, then we can troubleshoot the current issue. It's possible that there are still remnants of Avast on your PC, which could be causing conflicts. If you want to make sure it's all gone, you could download and run the Avast Uninstaller Utility. If that doesn't fix it, uninstall MSE, reboot, then reinstall it.

If you don't wish to troubleshoot the issue, then continue with rockmilk's instructions, but the choice of antivirus is up to you.

sari
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