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Malwarebytes has 300plus hits [Solved]


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#46
Essexboy

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OK lets replace it manually

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:Files
c:\WINDOWS\system32\winlogon.exe|C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e\winlogon.exe /replace

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

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#47
flyboy1565

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All processes killed
========== FILES ==========
Unable to replace file: c:\WINDOWS\system32\winlogon.exe with C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e\winlogon.exe without a reboot.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Application Data

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: HP_Administrator
->Temp folder emptied: 2222316 bytes
->Temporary Internet Files folder emptied: 3985208 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 6536 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: ShoppingReport2

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 188416 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 8121683 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 14.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 02272013_102017

Files\Folders moved on Reboot...
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\IadHide5.dll moved successfully.
File\Folder C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DF2702.tmp not found!
File\Folder C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DFA5A3.tmp not found!
File\Folder C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DFEE30.tmp not found!
File\Folder C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DFEE4C.tmp not found!
File\Folder C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DFF1CC.tmp not found!
File\Folder C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DFF1E3.tmp not found!
File\Folder C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DFF379.tmp not found!
File\Folder C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DFF396.tmp not found!
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\OGFNR2BJ\page__st__45[1].htm moved successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

PendingFileRenameOperations files...
[2008/04/13 16:12:39 | 000,507,904 | ---- | M] (Microsoft Corporation) c:\WINDOWS\system32\winlogon.exe : MD5=1ED6122AC8B248D9C1B2B6AF1770944A

Registry entries deleted on Reboot...
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#48
Essexboy

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Could you now retry please
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#49
flyboy1565

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ok sp3 updated, anything else you need before clean-up? When pc opens they have an ATT support tool that comes up in a cmd type window. It runs something and then disappears. Also acrobat file opens on ever start-up. Any tips on those. Also can i get the tool to remove norton and its reminates.
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#50
Essexboy

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These are the two elements that are causing you concern, they can be deleted

O4 - HKCU..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9 File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe (Motive Communications, Inc.)


Norton removal tool

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done


Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.


: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
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#51
flyboy1565

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Can I run the quoted in an otl fix?
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#52
Essexboy

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Yep like this

:OTL
O4 - HKCU..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9 File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe (Motive Communications, Inc.)


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#53
flyboy1565

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Ok great thanks I'll run tonight,, otherwise it's running alright. I'll proceed with a clean up. Thanks as always
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#54
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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