I appreciate this suggestions sounds strange, but when it asks
It ask if I want to uninstall the program and I confirm Yes, then it ask if I will allow Norton to keep my computer updated
I have read that if you click YES.
Then reboot and then go to Control Panel, Programs and Features - then select Norton and uninstall it will then work
Whether it will now after an apparent part removal I do not know
Also buried deep within the Norton forums is this
HOWEVER I appreciate that you would not be able to follow that, unless you activated the service in the first place.
To make you feel a little less disheartened, the web is full of reports, with the problems of uninstalling the whole NORTON package offered as trials with new computers.
You can remove a computer from Norton Online Backup. When you remove a computer from Norton Online Backup, all the data that you stored online from the computer is removed. You cannot retrieve the data that you stored from this computer in future.
When you remove a computer from Norton Online Backup, the computer's online storage space is made free. In addition, Norton Online Backup program is automatically uninstalled from that computer.
Make sure that you do not need any of the data that you backed up from the computer that you remove. When you remove a computer from Norton Online Backup, you cannot access the data that you backed up from this computer. However, when you remove a computer, Norton Online Backup does not remove any data that is stored on the local computer.
To remove a computer from Norton Online Backup
- Log on to Norton Online Backup.
- Click Remove a Computer. The Remove a Computer page lists all the computers that are available in your Norton Online Backup.
- In the Remove a Computer page, select a computer that you want to remove, and then click REMOVE.
- In the confirmation dialog box, click OK. The Norton Online Backup program is automatically uninstalled from the computer.
Other than that I can only suggest REVO uninstaller, but as my colleague will confirm, be very careful what you are checking in that program.
Edited by Macboatmaster, 26 February 2013 - 12:00 PM.