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Slow computer plus vprot error [Closed]


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#1
roc

roc

    Member

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Problem #1
E machine, runninng XP shows Hour glass(busy) half the time and hard drive works incessantly.
Problem#2
Recently "vprot.exec" error shows upon boot.

Thank you for your time, roc

OTL logfile created on: 2/25/2013 8:33:29 AM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Susan\My Documents
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.5512)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.12 Gb Total Physical Memory | 2.63 Gb Available Physical Memory | 84.07% Memory free
4.97 Gb Paging File | 4.44 Gb Available in Paging File | 89.38% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 144.61 Gb Total Space | 121.90 Gb Free Space | 84.29% Space Free | Partition Type: NTFS
Drive I: | 4.42 Gb Total Space | 2.23 Gb Free Space | 50.50% Space Free | Partition Type: FAT32

Computer Name: E-MACHINE | User Name: Susan | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/02/24 09:50:58 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Susan\My Documents\OTL.exe
PRC - [2013/02/10 12:27:03 | 000,965,296 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.1.7\ToolbarUpdater.exe
PRC - [2013/02/06 11:48:30 | 000,879,456 | ---- | M] (Opera Software) -- C:\Program Files\Opera\opera.exe
PRC - [2012/08/13 09:57:02 | 010,376,704 | ---- | M] (OpenOffice.org) -- C:\Program Files\OpenOffice.org 3\program\soffice.exe
PRC - [2012/08/13 09:57:02 | 010,368,512 | ---- | M] (OpenOffice.org) -- C:\Program Files\OpenOffice.org 3\program\soffice.bin
PRC - [2012/08/13 02:24:48 | 005,167,736 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgidsagent.exe
PRC - [2012/07/31 02:37:02 | 002,596,984 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgtray.exe
PRC - [2012/07/26 02:23:08 | 000,758,392 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgrsx.exe
PRC - [2012/06/13 02:48:24 | 001,255,544 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgnsx.exe
PRC - [2012/03/19 04:18:12 | 000,979,840 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgemcx.exe
PRC - [2012/02/14 03:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe
PRC - [2012/02/14 03:52:38 | 000,338,784 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgcsrvx.exe
PRC - [2011/09/09 15:01:16 | 001,804,648 | ---- | M] (Hewlett-Packard Co.) -- C:\Program Files\HP\HP Officejet 6700\Bin\ScanToPCActivationApp.exe
PRC - [2008/04/14 04:42:20 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2013/02/10 12:27:03 | 000,965,296 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.1.7\ToolbarUpdater.exe
MOD - [2012/11/01 09:51:46 | 009,814,968 | ---- | M] () -- C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_287.dll
MOD - [2012/08/27 20:30:06 | 000,985,088 | ---- | M] () -- C:\Program Files\OpenOffice.org 3\program\libxml2.dll
MOD - [2008/04/14 04:42:00 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll
MOD - [2008/04/14 04:41:52 | 000,059,904 | ---- | M] () -- C:\WINDOWS\system32\devenum.dll


========== Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- C:\WINDOWS\system32\nvsvc32.exe -- (NVSvc)
SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/02/10 12:27:03 | 000,965,296 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.1.7\ToolbarUpdater.exe -- (vToolbarUpdater14.1.7)
SRV - [2012/08/13 02:24:48 | 005,167,736 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2012\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2012/02/14 03:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe -- (avgwd)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/02/10 12:27:04 | 000,033,112 | ---- | M] () [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\avgtpx86.sys -- (avgtp)
DRV - [2012/08/24 14:43:18 | 000,301,920 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2012/07/26 02:21:30 | 000,237,408 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2012/04/19 03:50:26 | 000,024,896 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\avgidshx.sys -- (AVGIDSHX)
DRV - [2012/01/31 03:46:50 | 000,031,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgrkx86.sys -- (Avgrkx86)
DRV - [2011/12/23 12:32:14 | 000,041,040 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2011/12/23 12:32:08 | 000,017,232 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgidsshimx.sys -- (AVGIDSShim)
DRV - [2011/12/23 12:32:06 | 000,024,144 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgidsfilterx.sys -- (AVGIDSFilter)
DRV - [2011/12/23 12:32:00 | 000,139,856 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgidsdriverx.sys -- (AVGIDSDriver)
DRV - [2010/07/12 03:33:54 | 000,030,432 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwfd)
DRV - [2010/07/12 03:33:54 | 000,030,432 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwdx)
DRV - [2005/09/14 10:38:00 | 003,856,896 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService)
DRV - [2005/08/12 15:31:12 | 000,098,432 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\nvata.sys -- (nvata)
DRV - [2005/07/29 18:11:04 | 000,012,928 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvnetbus.sys -- (nvnetbus)
DRV - [2005/07/29 18:11:02 | 000,034,048 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NVENETFD.sys -- (NVENETFD)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}
IE - HKCU\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://mysearch.avg....fr&d=2013-01-22 14:41:08&v=14.0.0.14&pid=safeguard&sg=1&sap=dsp&q={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "AVG Secure Search"
FF - prefs.js..browser.search.selectedEngine: "AVG Secure Search"
FF - prefs.js..browser.startup.homepage: "http://mysearch.avg....fr&d=2013-01-22 14:41:08&v=14.0.0.14&pid=safeguard&sg=1&sap=hp"
FF - prefs.js..extensions.enabledItems: {ABDE892B-13A8-4d1b-88E6-365A6E755758}:1.1.3
FF - prefs.js..extensions.enabledItems: {FFB96CC1-7EB3-449D-B827-DB661701C6BB}:1.5.152.10
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..keyword.URL: "http://mysearch.avg....fr&d=2013-01-22 14:41:08&pid=safeguard&sg=1&v=14.0.0.14&sap=ku&q="


FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_287.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\14.1.7\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.50401.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG2012\Firefox4\ [2012/09/10 11:42:56 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{27182e60-b5f3-411c-b545-b44205977502}: C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension\ [2012/08/27 18:15:48 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}: C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DMExtension\ [2012/08/27 18:15:55 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Documents and Settings\All Users\Application Data\AVG SafeGuard toolbar\FireFoxExt\14.0.0.14 [2013/01/22 14:41:13 | 000,000,000 | ---D | M]

[2012/01/10 16:53:07 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Susan\Application Data\Mozilla\Extensions
[2012/01/10 16:53:04 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Susan\Application Data\Mozilla\Firefox\Profiles\zhoeurau.default\extensions
[2012/01/10 16:53:05 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Susan\Application Data\Mozilla\Firefox\Profiles\zhoeurau.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
File not found (No name found) -- C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\REAL\REALPLAYER\BROWSERRECORDPLUGIN\FIREFOX\EXT
[2011/04/25 13:32:23 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZHOEURAU.DEFAULT\EXTENSIONS\{20A82645-C095-46ED-80E3-08825760534B}
File not found (No name found) -- C:\PROGRAM FILES\CHECKPOINT\ZAFORCEFIELD\TRUSTCHECKER
File not found (No name found) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
File not found (No name found) -- C:\PROGRAM FILES\MOZILLA FIREFOX\EXTENSIONS\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
File not found (No name found) -- C:\PROGRAM FILES\MOZILLA FIREFOX\EXTENSIONS\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

O1 HOSTS File: ([2004/08/16 18:48:49 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG SafeGuard toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\14.0.0.14\AVG SafeGuard toolbar_toolbar.dll ()
O3 - HKLM\..\Toolbar: (AVG SafeGuard toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\14.0.0.14\AVG SafeGuard toolbar_toolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k File not found
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\WINDOWS\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [nwiz] C:\WINDOWS\System32\nwiz.exe ()
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG SafeGuard toolbar\vprot.exe ()
O4 - HKCU..\Run: [HP Officejet 6700 (NET)] C:\Program Files\HP\HP Officejet 6700\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - Startup: C:\Documents and Settings\Susan\Start Menu\Programs\Startup\OpenOffice.org 3.4.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.88.1 8.8.8.8 2.2.2.2
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{6E692C47-160E-4729-9BE8-B6C91236BB78}: DhcpNameServer = 192.168.88.1 8.8.8.8 2.2.2.2
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\14.0.1\ViProtocol.dll ()
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/04/25 11:55:44 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2004/09/13 12:15:24 | 000,000,053 | -HS- | M] () - I:\Autorun.inf -- [ FAT32 ]
O32 - AutoRun File - [2003/08/08 17:24:26 | 000,000,045 | -HS- | M] () - I:\autorun.inf.aug.8 -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/02/24 09:50:58 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Susan\My Documents\OTL.exe
[2013/02/10 12:28:05 | 000,000,000 | ---D | C] -- C:\WINDOWS\Minidump
[7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/02/25 07:57:08 | 111,156,118 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2013/02/25 07:53:03 | 000,001,643 | ---- | M] () -- C:\Documents and Settings\Susan\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Officejet 6700 (Network).lnk
[2013/02/25 07:52:55 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/02/24 14:00:00 | 000,000,444 | ---- | M] () -- C:\WINDOWS\tasks\At4.job
[2013/02/24 10:10:00 | 000,000,444 | ---- | M] () -- C:\WINDOWS\tasks\At1.job
[2013/02/24 09:50:58 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Susan\My Documents\OTL.exe
[2013/02/23 20:40:00 | 000,000,444 | ---- | M] () -- C:\WINDOWS\tasks\At2.job
[2013/02/23 19:13:00 | 000,000,444 | ---- | M] () -- C:\WINDOWS\tasks\At3.job
[2013/02/23 16:31:54 | 000,013,646 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/02/22 18:15:39 | 000,130,498 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\iavichjg.avm
[2013/02/20 09:08:49 | 000,225,975 | ---- | M] () -- C:\Documents and Settings\Susan\My Documents\ccrw%202013%20membership.3%20-%20Sheet1.pdf
[2013/02/13 16:38:07 | 000,118,952 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/02/13 08:26:43 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/02/12 10:34:45 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/02/10 12:27:04 | 000,033,112 | ---- | M] () -- C:\WINDOWS\System32\drivers\avgtpx86.sys
[2013/02/07 18:37:42 | 000,662,737 | ---- | M] () -- C:\Documents and Settings\Susan\My Documents\Scan0002.pdf
[2013/02/06 11:14:17 | 000,672,937 | ---- | M] () -- C:\Documents and Settings\Susan\My Documents\Scan0001.jpg
[2013/02/05 09:33:31 | 000,071,168 | ---- | M] () -- C:\Documents and Settings\Susan\My Documents\Third Grade Essay Contest Certificate
[2013/01/31 22:11:50 | 000,013,873 | ---- | M] () -- C:\Documents and Settings\Susan\My Documents\Plum Creek Elementary- Third Grade Teachers.odt
[7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/02/20 09:08:49 | 000,225,975 | ---- | C] () -- C:\Documents and Settings\Susan\My Documents\ccrw%202013%20membership.3%20-%20Sheet1.pdf
[2013/02/12 10:33:02 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/02/07 18:37:41 | 000,662,737 | ---- | C] () -- C:\Documents and Settings\Susan\My Documents\Scan0002.pdf
[2013/02/06 11:14:16 | 000,672,937 | ---- | C] () -- C:\Documents and Settings\Susan\My Documents\Scan0001.jpg
[2013/02/05 09:33:31 | 000,071,168 | ---- | C] () -- C:\Documents and Settings\Susan\My Documents\Third Grade Essay Contest Certificate
[2013/01/31 09:14:16 | 000,013,873 | ---- | C] () -- C:\Documents and Settings\Susan\My Documents\Plum Creek Elementary- Third Grade Teachers.odt
[2013/01/22 14:41:04 | 000,033,112 | ---- | C] () -- C:\WINDOWS\System32\drivers\avgtpx86.sys
[2012/08/27 18:09:19 | 000,000,057 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\Ament.ini
[2012/02/26 20:04:15 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2012/01/10 16:37:31 | 000,010,584 | ---- | C] () -- C:\Documents and Settings\Susan\Application Data\docXConverter (3).ini
[2012/01/10 16:37:31 | 000,006,093 | ---- | C] () -- C:\Documents and Settings\Susan\Application Data\PrimoPDFSet.xml
[2012/01/10 16:37:31 | 000,000,310 | ---- | C] () -- C:\Documents and Settings\Susan\Application Data\APUSet.xml
[2012/01/10 16:37:31 | 000,000,132 | -H-- | C] () -- C:\Documents and Settings\Susan\Application Data\lakerda1967.sys
[2012/01/10 16:37:31 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Susan\Application Data\wklnhst.dat
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrszht.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrszhc.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrstr.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrssv.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrssl.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrssk.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsru.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsptb.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrspt.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrspl.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsno.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsnl.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsko.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsja.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsit.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrshu.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrshe.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsfr.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrszht.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrszhc.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrstr.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrssv.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrssl.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrssk.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsru.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsptb.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrspt.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrspl.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsno.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsnl.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsko.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsja.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsit.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrshu.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrshe.dll
[2011/04/25 15:08:57 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsfr.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nwiz.exe
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsfi.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsesm.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrses.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrseng.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsel.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsde.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsda.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrscs.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwrsar.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwimg.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvwdmcpl.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvshell.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsfi.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsesm.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrses.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrseng.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsel.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsde.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsda.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrscs.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvrsar.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvmccsrs.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nview.dll
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvdspsch.exe
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvcolor.exe
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\nvappbar.exe
[2011/04/25 15:08:56 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\keystone.exe
[2011/04/25 15:08:39 | 000,286,720 | ---- | C] () -- C:\WINDOWS\System32\nvnt4cpl.dll
[2011/04/25 15:08:38 | 000,573,440 | ---- | C] () -- C:\WINDOWS\System32\nvhwvid.dll
[2011/04/25 15:08:35 | 000,046,080 | ---- | C] () -- C:\WINDOWS\System32\nvapi.dll
[2011/04/25 15:03:17 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\ChCfg.exe
[2011/04/25 12:52:24 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2011/04/25 11:53:02 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2011/04/25 06:39:24 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2011/04/25 06:38:24 | 000,118,952 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT

========== ZeroAccess Check ==========


[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2012/12/27 04:24:19 | 001,510,400 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 06:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/14 04:42:10 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/22 14:40:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG January 2013 Campaign
[2013/01/22 20:55:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG SafeGuard toolbar
[2013/01/22 14:41:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2012/02/26 20:03:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2012
[2011/05/09 11:43:24 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2013/02/24 13:14:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2013/01/22 14:41:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\AVG SafeGuard toolbar
[2012/02/02 14:20:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\AVG2012
[2012/01/10 16:55:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\CheckPoint
[2012/01/10 16:55:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\FUJIFILM
[2012/01/10 16:55:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\Grisoft
[2012/01/10 16:55:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\iolo
[2012/01/10 16:55:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\Juniper Networks
[2012/01/10 16:55:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\Leadertech
[2012/01/10 16:55:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\MailFrontier
[2011/09/30 07:21:13 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\Mikrotik
[2012/01/10 16:52:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\OpenOffice.org
[2011/04/29 13:59:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\Opera
[2012/01/10 16:37:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\SampleView
[2012/01/10 16:37:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\Smith Micro
[2012/01/10 16:37:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\Template
[2012/01/10 16:37:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Susan\Application Data\The Blocks Company, LLC

========== Purity Check ==========



< End of report >
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#2
gringo_pr

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Hello roc

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
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#3
roc

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Thanks Gringo, might take me couple days, to back up and do your other suggestions and just having the time. This is my first time so learning curve is high. Please be patient. thanks,Roc
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#4
gringo_pr

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no problem and just take it one step at a time


gringo
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#5
roc

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Gringo, believe it or not, have never backed up my computer! So went to utube & microscrewsoftly and dutifully followed instructions.

Utube says to goto Programs/Accesories/system tools/backup
Problem: Under Programs/Accesories/system tools, my XP has no Backup, only Sys. Restore.

MS says:
To install the Backup utility from the Windows XP CD:
1)Insert your Windows XP CD into the CD drive or DVD drive of the computer.
2) Click Exit.
3) Locate the CDDrive:\ValueAdd\Msft\Ntbackup folder on the CD.
Problem:Only cd I have is System Recovery. There is no exit to click and System recovery disk does not show a Backup utility or Valueadd.(I even tried Kim Kommando}

Search show no results.

Neophyte Roc
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#6
gringo_pr

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Hello


what I would do is just copy everything in "my documents" to a flash drive - that way I have all my pictures and documents and stuff like that safe - you know the things that cannot be replaced
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#7
roc

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Done. Going on to run 3 downlowds. roc
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#8
roc

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Results of screen317's Security Check version 0.99.60
Windows XP Service Pack 3 x86
Internet Explorer 6 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG 2012
AVG SafeGuard toolbar
AVG 2012
AVG2012 successfully updated!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Adobe Flash Player 11.4.402.287
Adobe Reader 10.1.5 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Spybot Teatimer.exe is disabled!
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 8%
````````````````````End of Log``````````````````````
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#9
roc

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gringo, I screwed up and left System Restore CD in drive while running Adwcleaner. Restore CD apparently over road Adwcleaner and wiped my computer clean and it now restarts every time I click on my user name. Am sending this post from an old laptop. Not sure how to proceed. Roc
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#10
gringo_pr

gringo_pr

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Hello


that does not sound good, are you sure it did a reinstall?


gringo
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#11
roc

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I had been looking for backup utility on system restore cd,which i forgot and left in tray. Yes, it did reinstall restore sys cd. roc
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#12
roc

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on the bright side, backup utility is no there.
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#13
roc

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on the bright side, backup utility is no there.
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#14
roc

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on the bright side, backup utility is now there.
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#15
gringo_pr

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so as of right now is the computer working as it should



gringo
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