Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Browser and 7-zip constant crashes


  • Please log in to reply

#1
Jordan4501

Jordan4501

    New Member

  • Member
  • Pip
  • 4 posts
Hello,

This is my first time on this forum, so please bear with me. I have a computer with:

- Windows 7 (clean install)
- Nvidia GTX 295
- 6GB DDR3 1600MHz RAM
- i7 920
- I have attached a DxDiag with all the detailed information.

For some reason, any browser that I use (tried with both Firefox and Chrome) crashes every couple minutes (Firefox with the crash reporter, Chrome with the "Aw, snap" error). Additionally, I have been unable to unzip/unrar anything; 7-zip keeps giving me a "the file is corrupt" error (note: I am able to uncompress the exact same archives on a different computer with 7-zip). Here are the links to the most recent Firefox crash reports:

https://crash-stats....89-725dd2130220
https://crash-stats....31-119c32130220

Any insight that any of you could provide would be hugely appreciated.

Thank you!

Attached Files


  • 0

Advertisements


#2
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
:welcome:

Try setting your dns to google dns and see how that works for you.
It sounds to me like you are having dns timeout's and that could be causing corrupted downloads which in turn could be causing the browser errors and if the dns it timing out when you are downloading it will cause the files to become corrupted.

Tool below dns jumper.
http://www.softpedia...oad-147321.html

Also disable ipv6
http://support.microsoft.com/kb/929852

After that reboot.

Then downlaod a new file and then try and un zip it also see if the browsers crash.
  • 0

#3
Jordan4501

Jordan4501

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
It should be noted that the file I was trying to uncompress came from an external drive, not the internet. Also, other programs (games) have been crashing too.
  • 0

#4
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Ok CAn you create a new user and see if the issue persist in the new account.
  • 0

#5
Jordan4501

Jordan4501

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
This issue occurred both before and after a fresh install of Windows 7 on a new hard drive (that should cover the new user possibility).

BTW I tried the DNS/IPv6 suggestion you had, and no luck.

As a side note, I also ran Memtest86+ on it and found no issues with the RAM.
  • 0

#6
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the result.
  • 0

#7
Jordan4501

Jordan4501

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Attached.

Attached Files


Edited by Jordan4501, 04 March 2013 - 07:28 PM.

  • 0

#8
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the driver listed below,dont worry it will be reinstalled upon reboot by windows.

Security Processor Loader Driver

Reboot.

Run the hosts fix it.
http://support.microsoft.com/kb/972034

Install sp1
http://download.micr...B976932-X64.exe
  • 0

#9
KalEl82

KalEl82

    New Member

  • Member
  • Pip
  • 1 posts
Hi Jordan4501 & rockmilk, I don't mean to interfere with your helping rockmilk but I only want to share that usually problems with corrupted rar files or in this case 7zip are mostly connected to memory RAM problem. Jordan4501 I see that you have already run Memtest86+ I would suggest that you run Memtest86+ and let it complete atleast 10 passes or leave it to run overnight if you already did that, then maybe it isn't RAM problem. I apologize again for any kind of interfering.
  • 0

#10
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
No problem KalEl82 these forums are open for anyone and any suggestions. :thumbsup:
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP