Here is the system info:
Tech Support Guy System Info Utility version 18.104.22.168
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium® Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3032 Mb
Graphics Card: Mobile Intel® 4 Series Express Chipset Family, 1292 Mb
Hard Drives: C: Total - 223434 MB, Free - 121875 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: Norton 360, Updated and Enabled
The BSOD usually occurs shortly after turning on the computer; if it doesn't crash right away than it runs very sluggishly for a while. I have already booted into safe mode several times to retrieve the minidumps and it runs fine in safe mode.
When I ran the recent minidumps through WinDbg the problem always comes up as ntkrnlmp.exe ( nt!output_l+31b ).
I have included all the minidumps, both the recent ones and ones from years past.
The laptop has also been experiencing a problem with the display, it will appear dim or partially blacked out while the computer is booting.
I am really not sure what to do next, and the laptop is completely unusable in this condition so its a fairly urgent matter. Any help would be greatly appreciated.
Edited by frankwhopon, 01 March 2013 - 09:42 AM.