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lsass.exe - system error


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#1
tbomkamp

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Hi, I came home from work today and my computer is giving me the following message when I try to boot:

"lsass.exe - system error
An invalid parameter was passed to a service or function."

When I click OK, the computer reboots.

It's an HP Pavilion ze4530US notebook, XP Home SP2, 768MB RAM, Adaware SE, Spybot, AVG, Spywareblaster, all up to date. I get the message when the screen goes blue saying windows is loading right before the windows login screen.

Any suggestions? I can't get into my computer at all.
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#2
Retired Tech

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Boot the PC then keep tapping the F8 key until you get the options screen, select last known good configuration

Or try here

http://support.micro...kb;en-us;304449
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#3
tbomkamp

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I tried the doing what you suggested and now I get the message:

"lsass.exe - system error
When trying to update a password, this return status indicates that the value provided as the current password is not correct."

then it immediately restarts.

No passwords have changed since I last restarted the computer. Anything else to try?
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#4
tbomkamp

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I can't enter safe mode with command prompt either
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#5
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Try here

http://support.micro...kb;en-us;307545

Edited by Keith, 06 June 2005 - 06:31 PM.

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#6
tbomkamp

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How do I get to a command prompt?
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#7
Retired Tech

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Also look here at Windows Installation CD to repair current installation

http://www.theelderg..._windows_xp.htm
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#8
tbomkamp

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I was hoping it wouldn't come to this, the notebook was bought as an "open box" model and didn't come with a recovery disk. Will any XP or XP pro disk work with my product key to do a recovery? If not, do I call Microsoft or HP to get a new one.
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#9
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It should work with the registry repair, a repair install is unlikely to work with a different disc
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#10
tbomkamp

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I'm going to call HP tomorrow morning to have them send out another recovery disk - only open 8-8 EST.

Could this have had anything to do with it: http://www.geekstogo...ory-t32017.html? I was almost sure that I had restarted since this, but now I'm not sure. Thanks for your help tonight. I'll let you know what HP says. If I have any Q's when the disk shows up I'll post back here.
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#11
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It is unlikely, and something like clean up or tracks eraser would probably remove history as I do not think you can elect to keep this like cookies
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#12
tbomkamp

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My question from my previous post was concerning the firefox extension. Could that have been the cause of the registry corruption?


I spoke with HP this morning; they are sending out a recovery disk. Only problem is, they told me their disk would wipe my HD and reinstall windows with all factory software. I read through these topics:

(http://www.geekstogo...exe-t25921.html),

but they all require an XP installation CD or a separate computer to transfer files with. Is my only other option to go buy a new copy of XP home so I don't lose all my saved data. I can get a copy of XP PRO through the student bookstore for $6, but they won't have any in stock for a few weeks.
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#13
gerryf

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A recovery disk will indeed wipe the drive and remove all data...with a full windows disk, you could use a couple of methods to save the data and then reinstall windows, leaving the data intact, but the safest way by far is to move the data off the computer.
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#14
tbomkamp

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Is there any difference between any of the 2.5" enclosures? I found one at micro center for $17: http://www.microcent...duct_id=0183919
I don't see the difference between this one and the $40 enclosures. Let me know if I am asking for trouble buying the cheap one. Thanks for everyone's help so far.
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#15
tbomkamp

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Anyone know where thunderbird e-mails and address books are stored?
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