[yaka]

Hi,

Out of the blue, I am getting system interrupts. I have not installed any new hardware and have only updated with windows automatic updates. Can you help me stop this most annoying thing?

Thanks,

[Advertisements]

Hello yaka

To check if a bad update is causing this please do the following;

Go to Add/Remove Programs
Click the box on the top that says Show All Updates
Scroll through and find the last update that was installed before the issue started.
Uninstall any/all updates since the last known clean update.
Now try updating one at a time to see if it corrects any faulty update/s.

Let us know how you get on.

[phillpower2]

Hello yaka

To check if a bad update is causing this please do the following;

Go to Add/Remove Programs
Click the box on the top that says Show All Updates
Scroll through and find the last update that was installed before the issue started.
Uninstall any/all updates since the last known clean update.
Now try updating one at a time to see if it corrects any faulty update/s.

Let us know how you get on.

[yaka]

I have followed your advice and uninstalled all the updates from the date that I knew my computer was fine. The system interrupts have stopped. I have not re-installed them yet. Curious if you think I should make a restore point of this date.

Thank you.

[phillpower2]

Sorry for the delay (business commitments took over).

Glad to hear that the interrupts have stopped

Good call on the restore point and hopefully you will get a clean install of all updates this time or are able to identify any problem one/s so that you can resolve them.

[yaka]

Hi,

So I deleted all the updates and didn't re-install. I made a restore point. The interrupts have returned with force. I looked at the updates and saw that an office update was added on 3/7. I did not install it. Any idea of what is going on?

I appreciate you help.

[phillpower2]

Can you provide us with the details of the office update.

Have you since uninstalled the office update and if so how is the computer behaving now.

[yaka]

Hi,

I haven't been able to get back to you.

I deleted the office updates multiple times. Each time I re-boot they are back. I looked to turn off the updates in the windows update window, but they are not displayed as an option.

Any thoughts?