As you might notice, I'm new here. I've been having an issue with my PC as off lately. Whenever I turn it on, the Advanced Options screen appears (it's a black screen offering you two choices, namely to either start your PC in Normal Mode or in Safe Mode). Whenever I click on 'Normal Mode', my PC brings me to the loading screen with the Microsoft logo on it. The problem, however, is that this screen stays on for a while, and then my PC suddenly reboots back to the Advanced Options menu. When I click on 'Safe Mode', a black screen saying 'loading files' appears. Then I get to a completely blue screen, a bit like the default blue wallpaper in Windows 7. There is just this blue background, no options or anything.
I tried putting in my back-up discs which I made instantly when I got this PC, which is about 4 years ago. I get the same problem as when I'm clicking on 'Safe Mode' in the Advanced Options menu. Blue background without any other reaction.
The next thing I tried was pushing F8 to get to that screen where you get a set of options, but as I'm afraid to lose my files, I have decided to first consult people with more technical know-how than me.
Summary: My PC is constantly rebooting to the Advanced Options page (Normal Mode) or to a blue screen without any code or anything on it (Safe Mode). Inserting back-up CDs didn't work (same result as in Safe Mode).
I have no clue how to fix this problem. Normally I would just use my back-up discs, but in this case even that doesn't work. Could someone please help me out? There are very important files on my PC and of course, the idiot I am, I forgot to make any recent back-ups of these files. I don't want to lose them.
Intel Core i5
Sorry for being so vague when it comes to the specifics. If I could manage to log in into my computer, I could give more information, but I currently am unable to do that. I also suspect my PC is infected with a virus, as this problem happened when I tried to unRar a downloaded file.
Please help me out!
There IS a blue screen when I try out starting up in Normal Mode. It only lasts one second before my PC reboots again, though, so I am not able to read any error codes. However, I think I am now one step closer to finding out what the problem with my PC is.
So guys: There IS a blue screen with an error code. It just flashes so promptly and shortly that I can't read it fully.
Edited by Oddberry126, 06 March 2013 - 09:49 AM.