printer network sharing (error 0x00000002)
Posted 09 March 2013 - 09:49 AM
Posted 09 March 2013 - 01:45 PM
Some malware is so deep rooted that not even a full format of the HDD will remove it so you may still have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.
If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
1: Do not create a topic on the malware forum unless you have a malware issue that you cannot resolve yourself.
2: If you do need to start a topic there provide a link to this thread so that steps that have already been taken can be checked.
3: As the Malware Techs are extremely busy you may not receive an instant reply, if you have waited for three days then post in the Waiting Room http://www.geekstogo...e-waiting-room/ be sure to identify the issue as malware related and provide a link to your malware topic.
Good luck and remember we will be here should you need to return to this topic.
Posted 10 March 2013 - 11:16 PM
When I try to share I get the following error
Printer settings could not be saved.
Operation could not be completed (error 0x00000002)
Posted 11 March 2013 - 05:34 AM
Please read my reply #2 again and follow the guidance it contains regarding the safe removal of malware.
Posted 11 March 2013 - 07:12 AM
Please create a new topic in this part of the forum and post your OTL log in that please, thank you.
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