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Redirection? [Closed]

Started by waynf , Mar 11 2013 11:24 AM

  • This topic is locked This topic is locked

#16
Essexboy
Posted 13 March 2013 - 12:16 PM

Essexboy

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On completion of this run could you let me know how the computer is behaving

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:OTL
FF - prefs.js..extensions.enabledAddons: extension21806%40extension21806.com:0.89.43
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23
[2013/03/10 23:14:47 | 000,000,000 | ---D | M] ("Deals Plugin Extension") -- C:\Documents and Settings\Wayne\Application Data\Mozilla\Firefox\Profiles\1ic2y45k.default\extensions\[email protected]
[2013/03/10 23:14:46 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Wayne\Application Data\Mozilla\Firefox\Profiles\1ic2y45k.default\extensions\[email protected]\chrome
[2013/03/10 23:14:46 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Wayne\Application Data\Mozilla\Firefox\Profiles\1ic2y45k.default\extensions\[email protected]\defaults
[2013/03/10 23:14:46 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Wayne\Application Data\Mozilla\Firefox\Profiles\1ic2y45k.default\extensions\[email protected]\locale
[2013/03/10 23:14:46 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Wayne\Application Data\Mozilla\Firefox\Profiles\1ic2y45k.default\extensions\[email protected]\skin
[2013/03/10 23:14:46 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Wayne\Application Data\Mozilla\Firefox\Profiles\1ic2y45k.default\extensions\[email protected]\chrome\content\extensionCode
O2 - BHO: (Deals Plugin Extension) - {11111111-1111-1111-1111-110211181106} - C:\Program Files\Deals Plugin Extension\Deals Plugin Extension.dll (215 Apps)
O4 - HKU\S-1-5-21-1078081533-448539723-725345543-1003..\Run: [Updater21806.exe] C:\Documents and Settings\Wayne\Local Settings\Application Data\Updater21806\Updater21806.exe (FileProperties_CompanyName)

:Files
C:\Program Files\Deals Plugin Extension

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

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#17
waynf
Posted 13 March 2013 - 07:15 PM

waynf

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ADWCleaner log:

# AdwCleaner v2.005 - Logfile created 03/13/2013 at 22:01:32
# Updated 14/10/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Wayne - WAYNE-5BB001150
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Wayne\Desktop\INSTALL & SETUP FILES\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Documents and Settings\Wayne\Application Data\Mozilla\Firefox\Profiles\1ic2y45k.default\extensions\staged

***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v7.0.5730.13

[OK] Registry is clean.

-\\ Mozilla Firefox v19.0.2 (en-US)

Profile name : default
File : C:\Documents and Settings\Wayne\Application Data\Mozilla\Firefox\Profiles\1ic2y45k.default\prefs.js

Deleted : user_pref("extensions.crossriderapp21806.21806.InstallationTime", 1363198711);
Deleted : user_pref("extensions.crossriderapp21806.21806.active", true);
Deleted : user_pref("extensions.crossriderapp21806.21806.addressbar", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.addressbarenhanced", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.backgroundjs", "\n\n//\n");
Deleted : user_pref("extensions.crossriderapp21806.21806.backgroundver", 32);
Deleted : user_pref("extensions.crossriderapp21806.21806.can_run_bg_code", true);
Deleted : user_pref("extensions.crossriderapp21806.21806.certdomaininstaller", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.changeprevious", false);
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie.InstallationTime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie.InstallationTime.value", "1363198711");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_aoi.expiration", "Fri Feb 01 2030 00:00:0[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_aoi.value", "1363198711");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_arbitrary_code.expiration", "Wed Mar 13 2[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_arbitrary_code.value", "%22%28function%28[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_blocklist.expiration", "Wed Mar 13 2013 2[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_blocklist.value", "%22nonexistantdomain.c[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_country_code.expiration", "Wed Mar 20 201[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_country_code.value", "%22CA%22");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_crr.expiration", "Fri Feb 01 2030 00:00:0[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_crr.value", "1363225751");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_currenttime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_currenttime.value", "%221362693902%22");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_hotfix20111102645.expiration", "Fri Feb 0[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_hotfix20111102645.value", "%221%22");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_installer_params.expiration", "Fri Feb 01[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_installer_params.value", "%7B%22source_id[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_installtime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_installtime.value", "%221362693902%22");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_parent_zoneid.expiration", "Fri Feb 01 20[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_parent_zoneid.value", "%2214019%22");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_pc_20120828.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_pc_20120828.value", "1363198975006");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_product_id.expiration", "Fri Feb 01 2030 [...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_product_id.value", "%221180%22");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_zoneid.expiration", "Fri Feb 01 2030 00:0[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie._GPL_zoneid.value", "%22156750%22");
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie.dbtest.expiration", "Fri Feb 01 2030 00:00:00 [...]
Deleted : user_pref("extensions.crossriderapp21806.21806.cookie.dbtest.value", "1363198884299");
Deleted : user_pref("extensions.crossriderapp21806.21806.description", "Deals Plugin");
Deleted : user_pref("extensions.crossriderapp21806.21806.domain", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.enablesearch", false);
Deleted : user_pref("extensions.crossriderapp21806.21806.homepage", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.iframe", false);
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_appVer.expiration", "Fri Feb 01 [...]
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_appVer.value", "45");
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_lastVersion.expiration", "Fri Fe[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_lastVersion.value", "1");
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_meta.expiration", "Fri Feb 01 20[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_meta.value", "%7B%7D");
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_nextCheck.expiration", "Thu Mar [...]
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_nextCheck.value", "true");
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_queue.expiration", "Fri Feb 01 2[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_queue.value", "%7B%7D");
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_remote_resources.expiration", "F[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.internaldb.Resources_remote_resources.value", "%7B%22[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.js", "\n\nif(\"undefined\"!=typeof _GPL_PLUGIN){var _[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.manifesturl", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.name", "Deals Plugin Extension");
Deleted : user_pref("extensions.crossriderapp21806.21806.newtab", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.opensearch", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1.code", "appAPI._cr_config={appID:fun[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1.name", "base");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1.ver", 4);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1000014.code", "Array.prototype.indexO[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1000014.name", "GPL Plugin (Loader)");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1000014.ver", 15);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1000015.code", "var a=appAPI.db.getLis[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1000015.name", "GPL Background (BG)");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_1000015.ver", 34);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_13.code", "(function(a){a.selectedText[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_13.name", "CrossriderAppUtils");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_13.ver", 2);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_14.code", "if(typeof(appAPI)===\"undef[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_14.name", "CrossriderUtils");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_14.ver", 2);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_16.code", "if((typeof isBackground===\[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_16.name", "FFAppAPIWrapper");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_16.ver", 5);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_17.code", "if(typeof window!==\"undefi[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_17.name", "jQuery");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_17.ver", 3);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_21.code", "var CrossriderDebugManager=[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_21.name", "debug");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_21.ver", 3);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_22.code", "(function(a){appAPI.queueMa[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_22.name", "resources");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_22.ver", 2);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_28.code", "var CrossriderInitializerPl[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_28.name", "initializer");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_28.ver", 2);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_4.code", "var jQuery = $jquery_171 = $[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_4.name", "jquery_1_7_1");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_4.ver", 3);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_47.code", "(function(){appAPI.ready=fu[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_47.name", "resources_background");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_47.ver", 1);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_64.code", "(function(){var h=\"__CR_EM[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_64.name", "appApiMessage");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_64.ver", 1);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_72.code", "if(appAPI.__should_activate[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_72.name", "appApiValidation");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_72.ver", 1);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_78.code", "if(typeof jQuery!==\"undefi[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_78.name", "CrossriderInfo");
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins.plugin_78.ver", 2);
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins_lists.plugins_0", "4,14,78,16,64,47,72,100001[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins_lists.plugins_1", "17,14,78,13,16,64,4,1,21,2[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.plugins_lists.plugins_5", "4,14,78,13,16,64,47,72");
Deleted : user_pref("extensions.crossriderapp21806.21806.pluginsurl", "hxxp://app-static.crossrider.com/plugin[...]
Deleted : user_pref("extensions.crossriderapp21806.21806.pluginsversion", 43);
Deleted : user_pref("extensions.crossriderapp21806.21806.publisher", "215 Apps");
Deleted : user_pref("extensions.crossriderapp21806.21806.searchstatus", 0);
Deleted : user_pref("extensions.crossriderapp21806.21806.setnewtab", false);
Deleted : user_pref("extensions.crossriderapp21806.21806.thankyou", "");
Deleted : user_pref("extensions.crossriderapp21806.21806.updateinterval", 360);
Deleted : user_pref("extensions.crossriderapp21806.21806.ver", 45);
Deleted : user_pref("extensions.crossriderapp21806.apps", "21806");
Deleted : user_pref("extensions.crossriderapp21806.bic", "13cd51920c25beac77562d6ac4ca0473");
Deleted : user_pref("extensions.crossriderapp21806.cid", 21806);
Deleted : user_pref("extensions.crossriderapp21806.firstrun", false);
Deleted : user_pref("extensions.crossriderapp21806.hadappinstalled", true);
Deleted : user_pref("extensions.crossriderapp21806.installationdate", 1363198711);
Deleted : user_pref("extensions.crossriderapp21806.lastcheck", 22720429);
Deleted : user_pref("extensions.crossriderapp21806.lastcheckitem", 22720429);
Deleted : user_pref("extensions.crossriderapp21806.modetype", "production");
Deleted : user_pref("extensions.crossriderapp21806.reportInstall", true);
Deleted : user_pref("extensions.crossriderapp21806.updating", true);

-\\ Google Chrome v [Unable to get version]

File : C:\Documents and Settings\Wayne\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S2].txt - [8922 octets] - [15/10/2012 15:48:19]
AdwCleaner[R1].txt - [1881 octets] - [23/10/2012 16:17:48]
AdwCleaner[S3].txt - [1802 octets] - [23/10/2012 16:19:48]
AdwCleaner[R2].txt - [1228 octets] - [13/11/2012 21:25:56]
AdwCleaner[R3].txt - [1288 octets] - [04/12/2012 10:49:18]
AdwCleaner[S4].txt - [1348 octets] - [04/12/2012 10:50:28]
AdwCleaner[R4].txt - [1408 octets] - [24/01/2013 12:58:13]
AdwCleaner[R5].txt - [1468 octets] - [24/01/2013 12:59:11]
AdwCleaner[S5].txt - [1528 octets] - [24/01/2013 12:59:44]
AdwCleaner[S6].txt - [5944 octets] - [13/03/2013 14:09:55]
AdwCleaner[S7].txt - [14331 octets] - [13/03/2013 22:01:32]

########## EOF - C:\AdwCleaner[S7].txt - [14392 octets] ##########
  • 0

#18
Essexboy
Posted 14 March 2013 - 07:38 AM

Essexboy

    GeekU Moderator

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Are the redirects still apparent ?
  • 0

#19
waynf
Posted 14 March 2013 - 09:05 AM

waynf

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Not so far today, but last night that same message kept appearing. Will put pc through its paces today and let you know
  • 0

#20
Essexboy
Posted 14 March 2013 - 09:06 AM

Essexboy

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OK when you are happy I will tidy up :)
  • 0

#21
waynf
Posted 14 March 2013 - 09:40 AM

waynf

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I don't know what did the trick, but message has not appeared and Ihavenet.com redirect is nowhere in sight.
  • 0

#22
Essexboy
Posted 14 March 2013 - 09:46 AM

Essexboy

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I believe it was caused by these elements that we removed along with the associated entries

extensions.crossriderapp21806.21806
FF - prefs.js..extensions.enabledAddons: extension21806%40extension21806.com:0.89.43


  • 0

#23
waynf
Posted 14 March 2013 - 11:20 AM

waynf

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No "Ihavenot.com" but message has returned
  • 0

#24
Essexboy
Posted 14 March 2013 - 12:01 PM

Essexboy

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Is that the connection reset one ?

If so lets have a look see

Please download MiniToolBox, save it to your desktop and run it.
Posted Image
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
  • 0

#25
waynf
Posted 15 March 2013 - 09:53 AM

waynf

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MiniToolBox by Farbar Version:05-03-2013
Ran by Wayne (administrator) on 15-03-2013 at 12:48:22
Running from "C:\Documents and Settings\Wayne\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

Hosts file not detected in the default directory
========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet = Local Area Connection 3 (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 3"

set address name="Local Area Connection 3" source=dhcp
set dns name="Local Area Connection 3" source=dhcp register=PRIMARY
set wins name="Local Area Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : wayne-5bb001150

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet

Physical Address. . . . . . . . . : 00-19-21-92-F5-2F



PPP adapter Dial-up:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface

Physical Address. . . . . . . . . : 00-53-45-00-00-00

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 198.164.241.175

Subnet Mask . . . . . . . . . . . : 255.255.255.255

Default Gateway . . . . . . . . . : 198.164.241.175

DNS Servers . . . . . . . . . . . : 142.166.145.137

142.177.2.130

NetBIOS over Tcpip. . . . . . . . : Disabled

Server: dns-nb.aliant.net
Address: 142.166.145.137

Name: google.com
Addresses: 74.125.226.66, 74.125.226.67, 74.125.226.68, 74.125.226.69
74.125.226.70, 74.125.226.71, 74.125.226.72, 74.125.226.73, 74.125.226.78
74.125.226.64, 74.125.226.65



Pinging google.com [74.125.226.4] with 32 bytes of data:



Reply from 74.125.226.4: bytes=32 time=193ms TTL=56

Reply from 74.125.226.4: bytes=32 time=171ms TTL=56



Ping statistics for 74.125.226.4:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 171ms, Maximum = 193ms, Average = 182ms

Server: dns-nb.aliant.net
Address: 142.166.145.137

Name: yahoo.com
Addresses: 98.139.183.24, 206.190.36.45, 98.138.253.109



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:



Reply from 206.190.36.45: bytes=32 time=1009ms TTL=51

Reply from 206.190.36.45: bytes=32 time=1093ms TTL=51



Ping statistics for 206.190.36.45:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1009ms, Maximum = 1093ms, Average = 1051ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 19 21 92 f5 2f ...... NVIDIA nForce Networking Controller - Packet Scheduler Miniport
0x40004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 198.164.241.175 198.164.241.175 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
198.164.241.3 255.255.255.255 198.164.241.175 198.164.241.175 1
198.164.241.175 255.255.255.255 127.0.0.1 127.0.0.1 50
198.164.241.255 255.255.255.255 198.164.241.175 198.164.241.175 50
224.0.0.0 240.0.0.0 198.164.241.175 198.164.241.175 1
255.255.255.255 255.255.255.255 198.164.241.175 198.164.241.175 1
255.255.255.255 255.255.255.255 198.164.241.175 2 1
Default Gateway: 198.164.241.175
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/14/2013 06:03:03 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/11/2013 06:05:27 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/10/2013 06:04:17 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/09/2013 00:30:34 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/06/2013 06:03:46 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/05/2013 06:03:07 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/04/2013 06:03:04 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/03/2013 06:03:47 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (02/27/2013 06:03:08 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (02/25/2013 07:39:08 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)


System errors:
=============
Error: (03/14/2013 06:49:51 PM) (Source: Removable Storage Service) (User: )
Description: RSM could not load media in drive Drive 0 of library Generic Flash Disk USB Device.

Error: (03/14/2013 06:49:49 PM) (Source: Removable Storage Service) (User: )
Description: RSM could not load media in drive Drive 0 of library Generic Flash Disk USB Device.

Error: (03/14/2013 06:46:35 PM) (Source: Removable Storage Service) (User: )
Description: RSM could not load media in drive Drive 0 of library Generic Flash Disk USB Device.

Error: (03/14/2013 06:46:29 PM) (Source: Removable Storage Service) (User: )
Description: RSM could not load media in drive Drive 0 of library Generic Flash Disk USB Device.

Error: (03/14/2013 06:46:22 PM) (Source: Service Control Manager) (User: )
Description: The Distributed Transaction Coordinator service depends on the Security Accounts Manager service which failed to start because of the following error:
%%1058

Error: (03/14/2013 06:03:12 PM) (Source: Removable Storage Service) (User: )
Description: RSM could not load media in drive Drive 0 of library Generic Flash Disk USB Device.

Error: (03/14/2013 06:03:09 PM) (Source: Removable Storage Service) (User: )
Description: RSM could not load media in drive Drive 0 of library Generic Flash Disk USB Device.

Error: (03/14/2013 06:03:03 PM) (Source: Service Control Manager) (User: )
Description: The Distributed Transaction Coordinator service depends on the Security Accounts Manager service which failed to start because of the following error:
%%1058

Error: (03/13/2013 10:01:32 PM) (Source: Service Control Manager) (User: )
Description: The Pml Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s).

Error: (03/13/2013 02:09:56 PM) (Source: Service Control Manager) (User: )
Description: The Pml Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (03/14/2013 06:03:03 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/11/2013 06:05:27 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/10/2013 06:04:17 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/09/2013 00:30:34 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/06/2013 06:03:46 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/05/2013 06:03:07 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/04/2013 06:03:04 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (03/03/2013 06:03:47 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (02/27/2013 06:03:08 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)

Error: (02/25/2013 07:39:08 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)


=========================== Installed Programs ============================

1400 (Version: 50.0.206.000)
1400_Help (Version: 50.0.206.000)
1400Trb (Version: 50.0.206.000)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.149)
Adobe Flash Player 11 Plugin (Version: 11.5.502.149)
Adobe Reader 9.5.3 (Version: 9.5.3)
Adobe Shockwave Player 11 (Version: 11)
Agere Systems PCI Soft Modem
AiO_Scan (Version: 50.0.206.000)
AiOSoftware (Version: 50.0.206.000)
Ant.com IE add-on (Version: 2.2.1.75)
Avira Free Antivirus (Version: 13.0.0.2693)
BufferChm (Version: 53.0.13.000)
Canon Camera Access Library (Version: 8.4.0.1)
Canon Camera Support Core Library (Version: 7.3.1.6)
Canon G.726 WMP-Decoder (Version: 1.1.0.4)
Canon MovieEdit Task for ZoomBrowser EX (Version: 2.6.0.4)
Canon RAW Image Task for ZoomBrowser EX (Version: 0.9.3.9)
Canon Utilities CameraWindow (Version: 7.1.0.2)
Canon Utilities CameraWindow DC (Version: 7.1.0.7)
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX (Version: 5.4.5.17)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.4.2.16)
Canon Utilities EOS Utility (Version: 1.1.0.8)
Canon Utilities MyCamera (Version: 6.4.0.5)
Canon Utilities MyCamera DC (Version: 7.0.1.8)
Canon Utilities PhotoStitch (Version: 3.1.21.45)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.7.1.9)
Canon Utilities ZoomBrowser EX (Version: 6.1.0.20)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.1.0.8)
CCleaner (Version: 3.26)
CP_Package_Variety1 (Version: 53.0.13.000)
CP_Package_Variety2 (Version: 53.0.13.000)
CP_Package_Variety3 (Version: 53.0.13.000)
CustomerResearchQFolder (Version: 1.00.0000)
dBpoweramp Music Converter (Version: Release 13.1)
Deals Plugin Extension (Version: 1.26.152.152)
Destinations (Version: 53.0.13.000)
DeviceManagementQFolder (Version: 1.00.0000)
DocProc (Version: 5.2.0.0)
eSupportQFolder (Version: 1.00.0000)
Fax (Version: 50.0.206.000)
FrostWire 4.17.2 (Version: 4.17.2.0)
Google Talk Plugin (Version: 3.14.17.11865)
Google Update Helper (Version: 1.3.21.135)
HP Extended Capabilities 5.3 (Version: 5.3)
HP Image Zone Express (Version: 1.5.1.29)
HP Imaging Device Functions 5.3 (Version: 5.3)
HP PSC & OfficeJet 5.3.B
HP Software Update (Version: 3.0.5.001)
HP Solution Center & Imaging Support Tools 5.3 (Version: 5.3)
HPProductAssistant (Version: 53.0.13.000)
Internet Call Manager
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 14.0.8117.416)
K-Lite Codec Pack 4.4.5 (Full) (Version: 4.4.5)
Ledger (Version: 1.10.0.0)
Logitech Desktop Messenger
Logitech Print Service
Logitech QuickCam Software (Version: 8.47.0000)
Logitech® Camera Driver
Malwarebytes' Anti-Malware
MarketResearch (Version: 53.0.13.000)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 2.0 (Version: 2.0.50727)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Office Outlook Connector (Version: 12.0.6423.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.5614.0)
Microsoft Primary Interoperability Assemblies 2005 (Version: 8.0.50727.42)
Microsoft Search Enhancement Pack (Version: 1.2.123.0)
Microsoft Silverlight (Version: 4.0.60310.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC90_CRT_x86 (Version: 1.0.0)
Mozilla Firefox 19.0.2 (x86 en-US) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
MSVCRT (Version: 14.0.1468.721)
Musette version 2.9.8
MyHeritage Family Tree Builder (Version: 6.0.0.5634)
Nero 7 Ultra Edition (Version: 7.02.8637)
neroxml (Version: 1.0.0)
NewCopy (Version: 50.0.206.000)
NVIDIA Drivers
PCI Audio Driver
ProductContext (Version: 50.0.206.000)
Readme (Version: 50.0.206.000)
Recuva (Version: 1.43)
Scan (Version: 5.2.0.0)
ScannerCopy (Version: 5.2.0.0)
Segoe UI (Version: 14.0.4327.805)
SolutionCenter (Version: 50.0.152.000)
Status (Version: 53.0.13.000)
TrayApp (Version: 53.0.13.000)
Unload (Version: 5.0.0)
Visual C++ 8.0 ATL (x86) WinSXS MSM (Version: 8.0.50727.762)
Visual C++ 8.0 CRT (x86) WinSXS MSM (Version: 8.0.50727.762)
VLC media player 1.1.5 (Version: 1.1.5)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 53.0.13.000)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Toolbar (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR archiver
Yahoo! Detect
Yahoo! Messenger

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 446.42 MB
Available physical RAM: 248.15 MB
Total Pagefile: 1727.3 MB
Available Pagefile: 1217.13 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.91 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:74.53 GB) (Free:18.47 GB) NTFS
4 Drive e: () (Removable) (Total:3.8 GB) (Free:2.34 GB) FAT32

========================= Users: ========================================

User accounts for \\WAYNE-5BB001150

Administrator Guest HelpAssistant
SUPPORT_388945a0 Wayne

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
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#26
Essexboy
Posted 15 March 2013 - 09:58 AM

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Does the connection reset only occur on one site or multiple sites ?
  • 0

#27
waynf
Posted 15 March 2013 - 10:05 AM

waynf

    Member 1K

  • Topic Starter
  • Member
  • PipPipPipPip
  • 1,130 posts
Mutiple sites mostly on social networks, primarily Facebook.com but it has happened also on browsing sites using Firefox
  • 0

#28
Essexboy
Posted 15 March 2013 - 10:10 AM

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Do you experience the same problem with IE ?
  • 0

#29
Essexboy
Posted 15 March 2013 - 10:11 AM

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Do you experience the same problem with IE ?
  • 0

#30
waynf
Posted 15 March 2013 - 10:31 AM

waynf

    Member 1K

  • Topic Starter
  • Member
  • PipPipPipPip
  • 1,130 posts
On Internet Explorer trying to open up Facebook.com I utilizing MSN as home page I get a message saying "Internet Explorer Cannot Display This Page" Under Internet Options if I select Yahoo.com as my search engine, it seems to be ok.
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