[waynf]

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My apologies for the delay I somehow missed the notification

Are the connection problems still apparent ?

[Essexboy]

My apologies for the delay I somehow missed the notification

Are the connection problems still apparent ?

[waynf]

That's ok I didnt expect any transmissions over the weekend. Yes the "connection" problems still ocurring, but mostly on Facebook.

[Essexboy]

Do you get this problem in both IE and Firefox

[waynf]

No I only get this message and problem on Firefox. As indicated in my last screen shot sent to you, I get a different response saying that the page cannot be viewed, but that may be another problem completely, not related to the issue at hand.

[Essexboy]

OK as it is Firefox only the best bet would be for a full clean install. You will loose bookmarks and extensions (although you can back up the bookmarks)

Are you game for that ?

[waynf]

Are you referring to a Wiondows XP install or a Firefox re-install?

[waynf]

How do I save bookmarks?

[Essexboy]

Firefox..

Export the bookmarks to your desktop .. Instructions here

A full uninstall of Firefox.. Instructions here
put a check mark in the box that says Remove my Firefox personal data and customizations

[waynf]

I take it that when I thrash my Firefox that I will lose my toolbar which contains my Gmail

[Essexboy]

Unfortunately yes, however if you save the passwords you can re-install it again

[waynf]

I just wanted to keep the lines of communication with you and me open so I copied the addy over to Intrernet Explorer and saved the gmail. site as a favorite

[Essexboy]

Yep that should work nicely

[waynf]

I have been reading the documentation conerning un-installing Firefox and saving Bookmarks, but was wondering how when Firefox is re-installed, that the bookmarks are re-captured to Firefox.

[Essexboy]

Once firefox is reinstalled then you will need to import the bookmarks http://support.mozil...-bookmarks-html