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Can't install HP Solution Center or driver - registry problem

Started by michaelpanderson , Mar 11 2013 08:52 PM

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#1
michaelpanderson

Posted 11 March 2013 - 08:52 PM

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1 posts

Probably self-inflicted. Frustrated with HP Solution Center behavior, downloaded the SW, couldn't install because "installation already in progress" (????) Tried to uninstall everything - couldn't delete everything. So, then deleted everything in the HP folder (again, couldn't delete everything). Finally retried install and the install program issued this popup msg:

This registry key does not exist and is required for installation to continue. Please ensure that the registry key
exists and click Retry to continue installation.

Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\Install\{4A0C2FF7-F844-4a11-8546-613C19AD5A0C}
Value: Version
Data:
Manufacturer: HP

I'd appreciate any suggestions.