I downloaded "PC Login Now" which is a password recovery tool for Windows. I burned the .iso file to a disc successfully. Also, I changed the boot sequence on the PC to "boot from cd-rom" first, which brought up the "press any key to boot from disc:" text. However, when I hit the keys it just asks if I want to boot Windows 7 or run a memory diagnostic test.
I'm not sure what any of the hardware is exactly inside the PC since I can't login to check.
Has anyone had this problem, and if so, what can I do?