[robkbriggs]

Hello,
I have a Dell OptiPlex desktop that was experiencing constant BSOD's. It would come up for maybe 30-60 seconds, then reboot, and it was stuck in the loop. Since the machine was still under warranty I called Dell Tech Support. The guy from Dell initially said it was a video driver issue, so we went into safe mode, and installed a new video driver. The installation of the video driver did not cure the blue screen issue, so the Dell technician downloaded and ran TDSSKiller. TDSSKiller found a couple of infections, which it reported cleaned. Since that was done, the PC has been stable, with no blue screens, but I am still worried there might have been something left behind, so I wanted to come here and see if I could get some guidance. One thing that I have noticed, the PC had Malware Bytes installed on it, and whenever MBAM tries to update, it gets and error. I unistalled and re-installed MBAM, but the error still remains, which I find kind of odd.

The OTL result is below.
OTL logfile created on: 3/14/2013 12:07:00 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\BCI\Downloads
Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.17 Gb Total Physical Memory | 1.88 Gb Available Physical Memory | 59.44% Memory free
6.33 Gb Paging File | 5.23 Gb Available in Paging File | 82.64% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 452.57 Gb Total Space | 407.26 Gb Free Space | 89.99% Space Free | Partition Type: NTFS

Computer Name: CUMMINGSLAW-3 | User Name: BCI | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/03/14 12:06:55 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\BCI\Downloads\OTL.exe
PRC - [2013/01/31 11:38:54 | 003,289,208 | ---- | M] (Skype Technologies S.A.) -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
PRC - [2013/01/27 12:11:46 | 000,295,232 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\NisSrv.exe
PRC - [2013/01/27 12:11:46 | 000,020,456 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2013/01/27 12:11:06 | 000,947,152 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2012/12/18 08:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/11/22 20:48:41 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
PRC - [2012/04/11 21:02:26 | 002,616,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2011/02/23 23:10:24 | 000,212,944 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Services\IPT\jhi_service.exe
PRC - [2010/12/03 17:19:26 | 002,656,280 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2010/12/03 17:19:20 | 000,325,656 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe


========== Modules (No Company Name) ==========

MOD - [2011/06/10 12:36:34 | 000,094,208 | ---- | M] () -- C:\Windows\System32\IccLibDll.dll


========== Services (SafeList) ==========

SRV - [2013/03/13 15:05:07 | 000,013,160 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\822\g2aservice.exe -- (GoToAssist)
SRV - [2013/03/13 07:55:09 | 000,253,656 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/01/31 11:38:54 | 003,289,208 | ---- | M] (Skype Technologies S.A.) [Auto | Running] -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe -- (Skype C2C Service)
SRV - [2013/01/27 12:11:46 | 000,295,232 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV - [2013/01/27 12:11:46 | 000,020,456 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2012/12/18 08:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/11/09 12:20:06 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/11/07 19:06:48 | 000,277,048 | ---- | M] (Intel Corporation) [On_Demand | Stopped] -- C:\Windows\System32\IntelCpHeciSvc.exe -- (cphs)
SRV - [2012/04/18 15:34:00 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2011/02/23 23:10:24 | 000,212,944 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Services\IPT\jhi_service.exe -- (jhi_service)
SRV - [2010/12/03 17:19:26 | 002,656,280 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2010/12/03 17:19:20 | 000,325,656 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2010/11/25 04:34:18 | 000,219,632 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe -- (RoxWatch12)
SRV - [2010/11/25 04:33:18 | 001,116,656 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe -- (RoxMediaDB12OEM)
SRV - [2009/07/13 19:16:15 | 000,016,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\StorSvc.dll -- (StorSvc)
SRV - [2009/07/13 19:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
SRV - [2009/07/13 19:16:12 | 001,004,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\PeerDistSvc.dll -- (PeerDistSvc)
SRV - [2009/07/13 19:15:41 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | System | Stopped] -- C:\Windows\system32\drivers\eoyffube.sys -- (eoyffube)
DRV - [2013/03/14 10:31:27 | 000,029,904 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{933689A9-D814-42F3-9B47-F06FCDEAC9DB}\MpKsl9ac0344a.sys -- (MpKsl9ac0344a)
DRV - [2013/01/20 16:59:04 | 000,100,328 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\NisDrvWFP.sys -- (NisDrv)
DRV - [2012/08/23 08:44:32 | 000,014,848 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV - [2012/08/23 08:41:34 | 000,027,136 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV - [2012/08/23 08:40:25 | 000,049,664 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV - [2012/06/19 06:39:08 | 000,289,792 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcDAud.sys -- (IntcDAud)
DRV - [2011/03/10 17:28:24 | 001,281,664 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\CHDRT32.sys -- (CnxtHdAudService)
DRV - [2010/11/20 15:29:03 | 000,126,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\netvsc60.sys -- (netvsc)
DRV - [2010/11/20 15:29:03 | 000,062,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\dmvsc.sys -- (dmvsc)
DRV - [2010/11/20 15:29:03 | 000,028,032 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\storvsc.sys -- (storvsc)
DRV - [2010/11/20 15:29:03 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VMBusVideoM.sys -- (SynthVid)
DRV - [2010/11/20 15:29:03 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VMBusHID.sys -- (VMBusHID)
DRV - [2010/11/20 15:29:03 | 000,005,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\vms3cap.sys -- (s3cap)
DRV - [2010/11/20 06:30:18 | 000,296,064 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\vpcvmm.sys -- (vpcvmm)
DRV - [2010/11/20 06:30:18 | 000,172,416 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\vpchbus.sys -- (vpcbus)
DRV - [2010/11/20 04:50:40 | 000,078,336 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\vpcusb.sys -- (vpcusb)
DRV - [2010/11/20 04:50:38 | 000,048,128 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\vpcnfltr.sys -- (vpcnfltr)
DRV - [2010/10/19 18:33:40 | 000,041,088 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HECI.sys -- (MEI)
DRV - [2009/07/13 17:45:33 | 000,083,456 | ---- | M] (Brother Industries Ltd.) [Kernel | System | Running] -- C:\Windows\System32\drivers\serial.sys -- (Serial)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {253680BF-D23E-46FD-BA96-54A8B0D26883}
IE - HKLM\..\SearchScopes\{253680BF-D23E-46FD-BA96-54A8B0D26883}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USREL/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
IE - HKCU\..\SearchScopes,DefaultScope = {253680BF-D23E-46FD-BA96-54A8B0D26883}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = 192.168.253.7:8080


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=16.4.3505.0912: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{22C7F6C6-8D67-4534-92B5-529A0EC09405}: c:\Program Files\Trend Micro\Client Server Security Agent\bho\1009\FirefoxExtension


O1 HOSTS File: ([2009/06/10 15:39:37 | 000,000,824 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2 - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\Program Files\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll File not found
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O13 - gopher Prefix: missing
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.dll File not found
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.dll File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\Program Files\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files\Citrix\GoToAssist\822\G2AWinLogon.dll) - C:\Program Files\Citrix\GoToAssist\822\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 15:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/03/14 11:02:40 | 000,000,000 | ---D | C] -- C:\Users\BCI\AppData\Roaming\Malwarebytes
[2013/03/13 16:54:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/03/13 16:54:35 | 000,021,104 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2013/03/13 16:54:35 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2013/03/13 15:28:18 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CyberLink PowerDVD 9.5
[2013/03/13 15:26:01 | 000,000,000 | ---D | C] -- C:\ProgramData\Intel
[2013/03/13 15:26:00 | 000,017,920 | ---- | C] (Khronos Group) -- C:\Windows\System32\OpenCL.dll
[2013/03/13 15:20:47 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/03/13 15:17:54 | 000,000,000 | ---D | C] -- C:\TDSSKiller_Quarantine
[2013/03/13 15:05:21 | 000,000,000 | ---D | C] -- C:\ProgramData\Citrix
[2013/03/13 15:05:07 | 000,000,000 | ---D | C] -- C:\Program Files\Citrix
[2013/03/11 17:44:07 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[2013/02/26 17:24:56 | 000,000,000 | ---D | C] -- C:\Users\BCI\Desktop\Sonia's Cases
[1 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/03/14 11:53:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/03/14 09:24:53 | 000,021,312 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/03/14 09:24:53 | 000,021,312 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/03/14 09:17:30 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/03/14 09:17:21 | 2548,871,168 | -HS- | M] () -- C:\hiberfil.sys
[2013/03/13 16:58:22 | 000,703,604 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/03/13 16:58:22 | 000,135,538 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/03/13 16:54:40 | 000,001,069 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/03/13 07:55:08 | 000,693,976 | ---- | M] () -- C:\Windows\System32\FlashPlayerApp.exe
[2013/03/13 07:55:08 | 000,073,432 | ---- | M] () -- C:\Windows\System32\FlashPlayerCPLApp.cpl
[2013/02/27 04:02:22 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2013/02/26 13:17:24 | 000,000,441 | ---- | M] () -- C:\Windows\TIMESLIP.INI
[2013/02/13 04:22:19 | 000,388,144 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[1 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/03/13 16:54:40 | 000,001,069 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/03/13 15:25:04 | 000,272,928 | ---- | C] () -- C:\Windows\System32\igvpkrng600.bin
[2013/03/13 15:25:04 | 000,067,612 | ---- | C] () -- C:\Windows\System32\iglhxs32.vp
[2013/03/13 15:25:04 | 000,059,594 | ---- | C] () -- C:\Windows\System32\iglhxc32.vp
[2013/03/13 15:25:04 | 000,059,384 | ---- | C] () -- C:\Windows\System32\iglhxc32_dev.vp
[2013/03/13 15:25:04 | 000,059,328 | ---- | C] () -- C:\Windows\System32\iglhxg32_dev.vp
[2013/03/13 15:25:04 | 000,059,215 | ---- | C] () -- C:\Windows\System32\iglhxo32_dev.vp
[2013/03/13 15:25:04 | 000,058,781 | ---- | C] () -- C:\Windows\System32\iglhxo32.vp
[2013/03/13 15:25:04 | 000,058,684 | ---- | C] () -- C:\Windows\System32\iglhxg32.vp
[2013/03/13 15:25:03 | 000,009,728 | ---- | C] ( ) -- C:\Windows\System32\IGFXDEVLib.dll
[2013/03/13 15:25:02 | 000,963,452 | ---- | C] () -- C:\Windows\System32\igcodeckrng600.bin
[2013/03/13 15:25:02 | 000,223,233 | ---- | C] () -- C:\Windows\System32\Gfxres.th-TH.resources
[2013/03/13 15:25:02 | 000,209,727 | ---- | C] () -- C:\Windows\System32\Gfxres.el-GR.resources
[2013/03/13 15:25:02 | 000,193,862 | ---- | C] () -- C:\Windows\System32\Gfxres.ru-RU.resources
[2013/03/13 15:25:02 | 000,165,865 | ---- | C] () -- C:\Windows\System32\Gfxres.ar-SA.resources
[2013/03/13 15:25:02 | 000,163,120 | ---- | C] () -- C:\Windows\System32\Gfxres.ja-JP.resources
[2013/03/13 15:25:02 | 000,158,727 | ---- | C] () -- C:\Windows\System32\Gfxres.he-IL.resources
[2013/03/13 15:25:02 | 000,149,390 | ---- | C] () -- C:\Windows\System32\Gfxres.it-IT.resources
[2013/03/13 15:25:02 | 000,147,759 | ---- | C] () -- C:\Windows\System32\Gfxres.ko-KR.resources
[2013/03/13 15:25:02 | 000,147,101 | ---- | C] () -- C:\Windows\System32\Gfxres.de-DE.resources
[2013/03/13 15:25:02 | 000,147,010 | ---- | C] () -- C:\Windows\System32\Gfxres.es-ES.resources
[2013/03/13 15:25:02 | 000,145,715 | ---- | C] () -- C:\Windows\System32\Gfxres.ro-RO.resources
[2013/03/13 15:25:02 | 000,145,211 | ---- | C] () -- C:\Windows\System32\Gfxres.fr-FR.resources
[2013/03/13 15:25:02 | 000,144,378 | ---- | C] () -- C:\Windows\System32\Gfxres.tr-TR.resources
[2013/03/13 15:25:02 | 000,143,976 | ---- | C] () -- C:\Windows\System32\Gfxres.pt-BR.resources
[2013/03/13 15:25:02 | 000,143,730 | ---- | C] () -- C:\Windows\System32\Gfxres.nl-NL.resources
[2013/03/13 15:25:02 | 000,143,657 | ---- | C] () -- C:\Windows\System32\Gfxres.hu-HU.resources
[2013/03/13 15:25:02 | 000,142,990 | ---- | C] () -- C:\Windows\System32\Gfxres.pt-PT.resources
[2013/03/13 15:25:02 | 000,142,617 | ---- | C] () -- C:\Windows\System32\Gfxres.sv-SE.resources
[2013/03/13 15:25:02 | 000,142,423 | ---- | C] () -- C:\Windows\System32\Gfxres.pl-PL.resources
[2013/03/13 15:25:02 | 000,142,008 | ---- | C] () -- C:\Windows\System32\Gfxres.cs-CZ.resources
[2013/03/13 15:25:02 | 000,141,739 | ---- | C] () -- C:\Windows\System32\Gfxres.fi-FI.resources
[2013/03/13 15:25:02 | 000,141,574 | ---- | C] () -- C:\Windows\System32\Gfxres.sk-SK.resources
[2013/03/13 15:25:02 | 000,140,779 | ---- | C] () -- C:\Windows\System32\Gfxres.hr-HR.resources
[2013/03/13 15:25:02 | 000,137,621 | ---- | C] () -- C:\Windows\System32\Gfxres.sl-SI.resources
[2013/03/13 15:25:02 | 000,137,534 | ---- | C] () -- C:\Windows\System32\Gfxres.nb-NO.resources
[2013/03/13 15:25:02 | 000,136,873 | ---- | C] () -- C:\Windows\System32\Gfxres.da-DK.resources
[2013/03/13 15:25:02 | 000,132,360 | ---- | C] () -- C:\Windows\System32\Gfxres.en-US.resources
[2013/03/13 15:25:02 | 000,126,035 | ---- | C] () -- C:\Windows\System32\Gfxres.zh-TW.resources
[2013/03/13 15:25:02 | 000,124,403 | ---- | C] () -- C:\Windows\System32\Gfxres.zh-CN.resources
[2013/03/13 15:25:02 | 000,064,512 | ---- | C] () -- C:\Windows\System32\igdde32.dll
[2013/03/13 15:25:02 | 000,000,259 | ---- | C] () -- C:\Windows\System32\GfxUI.exe.config
[2012/05/01 15:06:02 | 000,000,441 | ---- | C] () -- C:\Windows\TIMESLIP.INI
[2012/05/01 15:05:54 | 000,244,984 | ---- | C] () -- C:\Windows\System32\tutil32.dll
[2012/04/11 20:51:33 | 000,080,416 | ---- | C] () -- C:\Windows\System32\RtNicProp32.dll
[2012/04/11 20:51:02 | 000,963,116 | ---- | C] () -- C:\Windows\System32\igkrng600.bin
[2012/04/11 20:51:01 | 000,218,304 | ---- | C] () -- C:\Windows\System32\igfcg600m.bin
[2012/04/11 20:51:00 | 000,145,804 | ---- | C] () -- C:\Windows\System32\igcompkrng600.bin
[2012/04/11 20:50:59 | 000,094,208 | ---- | C] () -- C:\Windows\System32\IccLibDll.dll
[2012/04/11 20:50:51 | 000,030,895 | ---- | C] () -- C:\Windows\System32\drivers\Mixer.ini
[2012/04/11 19:22:44 | 000,008,192 | ---- | C] () -- C:\Windows\System32\drivers\IntelMEFWVer.dll
[2012/04/11 19:14:52 | 000,693,976 | ---- | C] () -- C:\Windows\System32\FlashPlayerApp.exe

========== ZeroAccess Check ==========

[2009/07/13 22:42:31 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 22:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 15:29:20 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/13 19:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/02/28 15:55:55 | 000,000,000 | ---D | M] -- C:\Users\BCI\AppData\Roaming\Windows Live Writer
[2012/05/17 15:06:43 | 000,000,000 | ---D | M] -- C:\Users\BCI\AppData\Roaming\Xerox

========== Purity Check ==========



< End of report >

[Advertisements]

Hello robkbriggs

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

• Download Security Check by screen317 from here.
• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

• Please download AdwCleaner by Xplode onto your desktop.
  
• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

• Download & SAVE to your Desktop RogueKiller or from here
  
• Quit all programs that you may have started.
• Please disconnect any USB or external drives from the computer before you run this scan!
• For Vista or Windows 7, right-click and select "Run as Administrator to start"
• For Windows XP, double-click to start.
• Wait until Prescan has finished ...
• Then Click on "Scan" button
• Wait until the Status box shows "Scan Finished"
• click on "delete"
• Wait until the Status box shows "Deleting Finished"
• Click on "Report" and copy/paste the content of the Notepad into your next reply.
• The log should be found in RKreport[1].txt on your Desktop
• Exit/Close RogueKiller+

Gringo

[gringo_pr]

Hello robkbriggs

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

• Download Security Check by screen317 from here.
• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

• Please download AdwCleaner by Xplode onto your desktop.
  
• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

• Download & SAVE to your Desktop RogueKiller or from here
  
• Quit all programs that you may have started.
• Please disconnect any USB or external drives from the computer before you run this scan!
• For Vista or Windows 7, right-click and select "Run as Administrator to start"
• For Windows XP, double-click to start.
• Wait until Prescan has finished ...
• Then Click on "Scan" button
• Wait until the Status box shows "Scan Finished"
• click on "delete"
• Wait until the Status box shows "Deleting Finished"
• Click on "Report" and copy/paste the content of the Notepad into your next reply.
• The log should be found in RKreport[1].txt on your Desktop
• Exit/Close RogueKiller+

Gringo

[robkbriggs]

Hello,
Thanks for taking the time to look at this. The results that you asked for are below.

Security Check Log
Results of screen317's Security Check version 0.99.61
Windows 7 Service Pack 1 x86 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Java 7 Update 17
Adobe Reader 10.1.6 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````



AdwCleaner Log
# AdwCleaner v2.114 - Logfile created 03/15/2013 at 12:47:02
# Updated 05/03/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (32 bits)
# User : BCI - CUMMINGSLAW-3
# Boot Mode : Normal
# Running from : C:\Users\BCI\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16470

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [518 octets] - [15/03/2013 12:47:02]

########## EOF - C:\AdwCleaner[S1].txt - [577 octets] ##########


RogueKiller Log
RogueKiller V8.5.3 [Mar 13 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : BCI [Admin rights]
Mode : Remove -- Date : 03/15/2013 13:25:50
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 13 ¤¤¤
[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (192.168.253.7:8080) -> NOT REMOVED, USE PROXYFIX
[PROXY IE] HKCU\[...]\Internet Settings : ProxyEnable (1) -> NOT REMOVED, USE PROXYFIX
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyDocs (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowUser (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowHelp (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST500DM002-1BD142 ATA Device +++++
--- User ---
[MBR] 7c435f19e796ac96ee1e263b495f2866
[BSP] 25f3047fc5aeb20c65fe08187d683f64 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 13468 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 27664384 | Size: 463428 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_03152013_02d1325.txt >>
RKreport[1]_S_03152013_02d1301.txt ; RKreport[2]_D_03152013_02d1325.txt

[gringo_pr]

Hello robkbriggs

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

[robkbriggs]

Hello,

The ComboFix log is below

ComboFix 13-03-17.01 - BCI 03/17/2013 14:50:40.1.4 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3241.2273 [GMT -6:00]
Running from: c:\users\BCI\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Administrator\GoToAssistDownloadHelper.exe
c:\windows\system32\SET3A91.tmp
c:\windows\system32\spool\prtprocs\w32x86\x5pp.dll
.
.
((((((((((((((((((((((((( Files Created from 2013-02-17 to 2013-03-17 )))))))))))))))))))))))))))))))
.
.
2013-03-17 20:53 . 2013-03-17 20:54 -------- d-----w- c:\users\BCI\AppData\Local\temp
2013-03-17 20:53 . 2013-03-17 20:53 -------- d-----w- c:\users\Ely\AppData\Local\temp
2013-03-17 20:53 . 2013-03-17 20:53 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-17 20:53 . 2013-03-17 20:53 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2013-03-14 18:52 . 2013-03-14 18:52 -------- d-----w- c:\program files\Common Files\Java
2013-03-14 18:51 . 2013-03-14 18:51 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-03-14 18:51 . 2013-03-14 18:51 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-03-14 18:50 . 2013-03-14 18:50 -------- d-----w- c:\programdata\McAfee
2013-03-14 17:02 . 2013-03-14 17:02 -------- d-----w- c:\users\BCI\AppData\Roaming\Malwarebytes
2013-03-14 15:13 . 2013-03-14 15:13 -------- d-----w- c:\users\Administrator\AppData\Local\Microsoft Help
2013-03-14 15:10 . 2012-05-04 09:59 514560 ----a-w- c:\windows\system32\qdvd.dll
2013-03-14 15:10 . 2012-08-24 16:57 247808 ----a-w- c:\windows\system32\schannel.dll
2013-03-14 15:10 . 2012-08-24 17:05 136560 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2013-03-14 15:10 . 2012-08-24 17:02 369856 ----a-w- c:\windows\system32\drivers\cng.sys
2013-03-14 15:10 . 2012-08-24 16:56 1039360 ----a-w- c:\windows\system32\lsasrv.dll
2013-03-14 15:10 . 2013-02-12 03:32 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-03-13 22:54 . 2013-03-13 22:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-03-13 22:54 . 2012-12-14 22:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-03-13 21:47 . 2013-03-13 21:47 -------- d-----w- c:\users\Administrator\AppData\Local\ElevatedDiagnostics
2013-03-13 21:26 . 2013-03-13 21:26 -------- d-----w- c:\programdata\Intel
2013-03-13 21:26 . 2012-05-15 12:20 104448 ----a-w- c:\windows\system32\IntelOpenCL32.dll
2013-03-13 21:26 . 2012-05-15 12:20 17920 ----a-w- c:\windows\system32\OpenCL.dll
2013-03-13 21:20 . 2013-03-13 21:20 -------- d-----w- c:\users\Administrator\AppData\Roaming\Malwarebytes
2013-03-13 21:20 . 2013-03-13 21:20 -------- d-----w- c:\programdata\Malwarebytes
2013-03-13 21:20 . 2013-03-13 21:20 -------- d-----w- c:\users\Administrator\AppData\Local\Programs
2013-03-13 21:17 . 2013-03-13 22:44 -------- d-----w- C:\TDSSKiller_Quarantine
2013-03-13 21:05 . 2013-03-13 21:05 -------- d-----w- c:\programdata\Citrix
2013-03-13 21:05 . 2013-03-13 21:05 -------- d-----w- c:\program files\Citrix
2013-03-13 21:05 . 2013-03-13 21:05 -------- d-----w- c:\users\Administrator\AppData\Local\Citrix
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-14 18:54 . 2012-04-12 01:14 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-14 18:54 . 2012-04-12 01:14 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-14 18:51 . 2012-04-18 20:55 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-02-12 04:48 . 2013-03-14 15:10 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-14 15:10 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-30 10:53 . 2012-04-18 20:39 232336 ------w- c:\windows\system32\MpSigStub.exe
2013-01-05 05:00 . 2013-02-12 21:51 3967848 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-01-05 05:00 . 2013-02-12 21:51 3913064 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-04 04:50 . 2013-02-12 21:51 169984 ----a-w- c:\windows\system32\winsrv.dll
2013-01-04 03:00 . 2013-02-12 21:51 2347008 ----a-w- c:\windows\system32\win32k.sys
2013-01-03 05:05 . 2013-02-12 21:51 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-03 05:04 . 2013-02-12 21:51 187752 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2012-11-29 21:32 220632 ----a-w- c:\users\BCI\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2012-11-29 21:32 220632 ----a-w- c:\users\BCI\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2012-11-29 21:32 220632 ----a-w- c:\users\BCI\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2012-11-09 17880752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-11-08 145464]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-11-08 180792]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-11-08 189496]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2013-03-13 21:05 13672 ----a-w- c:\program files\Citrix\GoToAssist\822\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-12-03 07:35 946352 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Desktop Disc Tool]
2010-11-17 15:35 514544 ----a-w- c:\program files\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVD9LanguageShortcut]
2010-09-17 23:59 50472 ------w- c:\program files\CyberLink\PowerDVD9\Language\Language.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl9]
2010-10-01 21:55 87336 ------w- c:\program files\CyberLink\PowerDVD9\PDVD9Serv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
2010-11-25 10:33 240112 ----a-w- c:\program files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe
.
R1 eoyffube;eoyffube;c:\windows\system32\drivers\eoyffube.sys [x]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [x]
R3 netvsc;netvsc;c:\windows\system32\DRIVERS\netvsc60.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [x]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [x]
R3 SynthVid;SynthVid;c:\windows\system32\DRIVERS\VMBusVideoM.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S2 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files\Intel\Services\IPT\jhi_service.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 MEI;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECI.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - TRUESIGHT
*Deregistered* - NisDrv
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
GPSvcGroup REG_MULTI_SZ GPSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-12 18:54]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://msn.com/
uInternet Settings,ProxyServer = 192.168.253.7:8080
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-30070002.sys
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-17 14:54:58
ComboFix-quarantined-files.txt 2013-03-17 20:54
.
Pre-Run: 439,606,534,144 bytes free
Post-Run: 440,883,191,808 bytes free
.
- - End Of File - - 0427A633F442D5472279DC15E4554945


After running ComboFix, the PC seems to be running fine, but it is stillm unable to update MBAM definitions.

Thanks,
Rob

[gringo_pr]

Uninstall Malwarebytes

• Click on the Start button and select Control Panel
• Click on Programs and Features
• Uninstall Malwarebytes' Anti-Malware
• Restart your computer very important
• Download and run mbam-clean.exe from here
• It will ask to restart your computer, please allow it to do so very important
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
• Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
• Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
  Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

[robkbriggs]

Okay,
I followed your instructions, and MBAM is working fine now. It appears that everything is working wonderfully. Thank You for your help.

[gringo_pr]

Hello robkbriggs

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
  
• report from Combofix
• let me know of any problems you may have had
• How is the computer doing now after running the script?

Gringo

[robkbriggs]

Hello,
Here is the ComboFix Log.

ComboFix 13-03-20.02 - Administrator 03/21/2013 9:25.3.4 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3241.2362 [GMT -6:00]
Running from: c:\users\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\users\Administrator\Desktop\CFScript.txt
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-02-21 to 2013-03-21 )))))))))))))))))))))))))))))))
.
.
2013-03-21 15:29 . 2013-03-21 15:29 -------- d-----w- c:\users\Ely\AppData\Local\temp
2013-03-21 15:29 . 2013-03-21 15:29 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-21 15:29 . 2013-03-21 15:29 -------- d-----w- c:\users\BCI\AppData\Local\temp
2013-03-18 23:01 . 2013-03-21 15:24 -------- d-----w- c:\program files\Microsoft Security Client
2013-03-18 22:58 . 2013-03-18 22:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-03-18 22:58 . 2012-12-14 22:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-03-18 22:57 . 2013-03-19 14:49 -------- d-----w- c:\users\BCI\AppData\Local\VirtualStore
2013-03-17 20:58 . 2013-03-17 20:58 -------- d-----w- c:\users\BCI\AppData\Local\Programs
2013-03-17 20:54 . 2013-03-21 15:29 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2013-03-14 18:52 . 2013-03-14 18:52 -------- d-----w- c:\program files\Common Files\Java
2013-03-14 18:51 . 2013-03-14 18:51 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-03-14 18:51 . 2013-03-14 18:51 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-03-14 18:50 . 2013-03-14 18:50 -------- d-----w- c:\programdata\McAfee
2013-03-14 17:02 . 2013-03-14 17:02 -------- d-----w- c:\users\BCI\AppData\Roaming\Malwarebytes
2013-03-14 15:13 . 2013-03-14 15:13 -------- d-----w- c:\users\Administrator\AppData\Local\Microsoft Help
2013-03-14 15:10 . 2012-05-04 09:59 514560 ----a-w- c:\windows\system32\qdvd.dll
2013-03-14 15:10 . 2012-08-24 16:57 247808 ----a-w- c:\windows\system32\schannel.dll
2013-03-14 15:10 . 2012-08-24 17:05 136560 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2013-03-14 15:10 . 2012-08-24 17:02 369856 ----a-w- c:\windows\system32\drivers\cng.sys
2013-03-14 15:10 . 2012-08-24 16:56 1039360 ----a-w- c:\windows\system32\lsasrv.dll
2013-03-14 15:10 . 2013-02-12 03:32 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-03-13 21:47 . 2013-03-21 15:06 -------- d-----w- c:\users\Administrator\AppData\Local\ElevatedDiagnostics
2013-03-13 21:26 . 2013-03-13 21:26 -------- d-----w- c:\programdata\Intel
2013-03-13 21:26 . 2012-05-15 12:20 104448 ----a-w- c:\windows\system32\IntelOpenCL32.dll
2013-03-13 21:26 . 2012-05-15 12:20 17920 ----a-w- c:\windows\system32\OpenCL.dll
2013-03-13 21:20 . 2013-03-13 21:20 -------- d-----w- c:\users\Administrator\AppData\Roaming\Malwarebytes
2013-03-13 21:20 . 2013-03-13 21:20 -------- d-----w- c:\programdata\Malwarebytes
2013-03-13 21:20 . 2013-03-13 21:20 -------- d-----w- c:\users\Administrator\AppData\Local\Programs
2013-03-13 21:17 . 2013-03-13 22:44 -------- d-----w- C:\TDSSKiller_Quarantine
2013-03-13 21:05 . 2013-03-13 21:05 -------- d-----w- c:\programdata\Citrix
2013-03-13 21:05 . 2013-03-13 21:05 -------- d-----w- c:\program files\Citrix
2013-03-13 21:05 . 2013-03-13 21:05 -------- d-----w- c:\users\Administrator\AppData\Local\Citrix
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-14 18:54 . 2012-04-12 01:14 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-14 18:54 . 2012-04-12 01:14 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-14 18:51 . 2012-04-18 20:55 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-02-12 04:48 . 2013-03-14 15:10 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-14 15:10 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-30 10:53 . 2012-04-18 20:39 232336 ------w- c:\windows\system32\MpSigStub.exe
2013-01-05 05:00 . 2013-02-12 21:51 3967848 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-01-05 05:00 . 2013-02-12 21:51 3913064 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-04 04:50 . 2013-02-12 21:51 169984 ----a-w- c:\windows\system32\winsrv.dll
2013-01-04 03:00 . 2013-02-12 21:51 2347008 ----a-w- c:\windows\system32\win32k.sys
2013-01-03 05:05 . 2013-02-12 21:51 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-03 05:04 . 2013-02-12 21:51 187752 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TSTimer"="c:\program files\Timeslips\TSTimer.exe" [2004-11-01 2382416]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-11-08 145464]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-11-08 180792]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-11-08 189496]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2013-03-13 21:05 13672 ----a-w- c:\program files\Citrix\GoToAssist\822\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-12-03 07:35 946352 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Desktop Disc Tool]
2010-11-17 15:35 514544 ----a-w- c:\program files\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVD9LanguageShortcut]
2010-09-17 23:59 50472 ------w- c:\program files\CyberLink\PowerDVD9\Language\Language.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl9]
2010-10-01 21:55 87336 ------w- c:\program files\CyberLink\PowerDVD9\PDVD9Serv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
2010-11-25 10:33 240112 ----a-w- c:\program files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe
.
R1 eoyffube;eoyffube;c:\windows\system32\drivers\eoyffube.sys [x]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [x]
R3 netvsc;netvsc;c:\windows\system32\DRIVERS\netvsc60.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [x]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [x]
R3 SynthVid;SynthVid;c:\windows\system32\DRIVERS\VMBusVideoM.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S2 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files\Intel\Services\IPT\jhi_service.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 MEI;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECI.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - NisDrv
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
GPSvcGroup REG_MULTI_SZ GPSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-21 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-12 18:54]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
uInternet Settings,ProxyServer = 192.168.253.7:8080
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.254.254
.
- - - - ORPHANS REMOVED - - - -
.
ShellIconOverlayIdentifiers-{F241C880-6982-4CE5-8CF7-7085BA96DA5A} - (no file)
ShellIconOverlayIdentifiers-{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} - (no file)
ShellIconOverlayIdentifiers-{BBACC218-34EA-4666-9D7A-C78F2274A524} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2588170108-1433568620-3472381525-500\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (Administrator)
.
[HKEY_USERS\S-1-5-21-2588170108-1433568620-3472381525-500\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (Administrator)
"Timestamp"=hex:0d,27,08,ed,45,26,ce,01
.
[HKEY_USERS\S-1-5-21-2588170108-1433568620-3472381525-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,2b,81,b0,07,64,fd,43,bb,42,be,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,2b,81,b0,07,64,fd,43,bb,42,be,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-21 09:30:42
ComboFix-quarantined-files.txt 2013-03-21 15:30
ComboFix2.txt 2013-03-17 20:54
.
Pre-Run: 440,646,205,440 bytes free
Post-Run: 440,641,056,768 bytes free
.
- - End Of File - - A4522DE0015CF8053410227243C0BDCB


As far as problems, the only problems I am having now are that printers that were previously installed are still showing up in the Devices and Printers, but they are showing as unavailable. I have tried to uninstall the printers and reinstall them, but the PC is giving me an error saying that the operation could not be completed.

[gringo_pr]

Hello robkbriggs

I would like to see a report that combofix makes.

extra combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box

C:\Qoobox\Add-Remove Programs.txt

• click ok

copy and paste the report into this topic for me to review

Gringo

[gringo_pr]

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo

[robkbriggs]

Gringo,
My apologies, I was called out of town for a couple of days. I will get the extra report and post it today. Also, as an update, I was able to install the printer drivers I mentioned previously. I'm not sure why, but the problem seems to be with PCL6 drivers. For both of the printers, the PCL6 would not install, even though I am sure that is what I was using before the malware. I downloaded the PS drivers for one printer, and they installed the printer and it is functioning correctly.


Here is the additional log file you asked for;

Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.6)
Conexant HD Audio
CyberLink PowerDVD 9.5
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Backup and Recovery Manager
Dell Client System Update
Dell Edoc Viewer
DirectX 9 Runtime
GoToAssist Corporate
Intel® Identity Protection Technology 1.1.2.0
Intel® Management Engine Components
Intel® Processor Graphics
Intel® SDK for OpenCL - CPU Only Runtime Package
Java 7 Update 17
Java Auto Updater
Junk Mail filter update
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Movie Maker
MSVCRT
MSVCRT110
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Photo Common
Photo Gallery
PhotoShowExpress
Realtek Ethernet Controller All-In-One Windows Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype Click to Call
Skype™ 6.0
Sonic CinePlayer Decoder Pack
Timeslips 2005
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows XP Mode

Edited by robkbriggs, 24 March 2013 - 10:06 AM.

[gringo_pr]

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove


Adobe Reader X (10.1.6)
Java 7 Update 17

[/list]

• Please download and install Revo Uninstaller Free
• Double click Revo Uninstaller to run it.
• From the list of programs double click on The Program to remove
• When prompted if you want to uninstall click Yes.
• Be sure the Moderate option is selected then click Next.
• The program will run, If prompted again click Yes
• when the built-in uninstaller is finished click on Next.
• Once the program has searched for leftovers click Next.
• Check/tick the bolded items only on the list then click Delete
• when prompted click on Yes and then on next.
• put a check on any folders that are found and select delete
• when prompted select yes then on next
• Once done click Finish.

.



Update Adobe reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com.../readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]


Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  
  Download CCleaner from here http://www.ccleaner.com/
  
  
• Run the installer to install the application.
• When it gives you the option to install Yahoo toolbar uncheck the box next to it.
• Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
• Click Run Cleaner.
• Close CCleaner.

: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

• Double-click mbam icon
• go to the update tab at the top
• click on check for updates
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
• If you accidentally close it, the log file is saved here and will be named like this:
• C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis program
• Save HijackThis to your desktop.
• Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
• Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
• copy and paste hijackthis report into the topic

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

[robkbriggs]

Hello,
Everything Seems to be running fine now.


Here is the log from MBAM

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.24.08

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 10.0.9200.16521
BCI :: CUMMINGSLAW-3 [administrator]

3/24/2013 5:54:02 PM
mbam-log-2013-03-24 (17-54-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 257983
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Here is the HijackThis Log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:01:27 PM, on 3/24/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16521)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\BCI\Downloads\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\MsSpellCheckingFacility.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft..../?LinkId=255141
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.253.7:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\Program Files\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll (file missing)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\Program Files\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll (file missing)
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\822\G2AWinLogon.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\system32\IntelCpHeciSvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\822\g2aservice.exe
O23 - Service: Intel® Identity Protection Technology Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files\Intel\Services\IPT\jhi_service.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

--
End of file - 6600 bytes

[gringo_pr]

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis (rightclick and run as admin)
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  • 
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
    
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the Run ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the add/on to be installed
  
  • Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• wait for the virus definitions to be downloaded
• Wait for the scan to finish

When the scan is complete

• If no threats were found
  
• put a checkmark in "Uninstall application on close"
• close program
• report to me that nothing was found

• If threats were found
  
• click on "list of threats found"
• click on "export to text file" and save it as ESET SCAN and save to the desktop
• Click on back
• put a checkmark in "Uninstall application on close"
• click on finish
• close program
• copy and paste the report here

Gringo