[dustypink]

Hi

I was on here a while back and my computer was fixed.The last week or so if I logged off at the end of my session when I log on after typing in my password the lap top screen is blue for about a minute before the icons appear. Today Windows has shown up a box with an entry telling me that there is a hard disk problem and that I must back my lap top up or I will lose files. I am not a computer expert and have no idea what that means. My LAP TOP has been running quite slow. I have just returned from India where I used it with a dongle but had no issues.

Thanks

OTL logfile created on: 3/17/2013 11:07:52 AM - Run 8
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\amanda\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.75 Gb Total Physical Memory | 1.14 Gb Available Physical Memory | 41.52% Memory free
5.49 Gb Paging File | 3.20 Gb Available in Paging File | 58.23% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 232.73 Gb Total Space | 31.37 Gb Free Space | 13.48% Space Free | Partition Type: NTFS
Drive D: | 232.64 Gb Total Space | 224.29 Gb Free Space | 96.41% Space Free | Partition Type: NTFS

Computer Name: AMANDA-TOSH | User Name: amanda | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/03/11 00:22:07 | 001,274,320 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2013/02/07 15:19:40 | 001,199,576 | ---- | M] (Spotify Ltd) -- C:\Users\amanda\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
PRC - [2012/12/17 13:24:39 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\amanda\Desktop\OTL (1).exe
PRC - [2012/07/03 09:04:58 | 000,507,312 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
PRC - [2012/03/06 23:15:17 | 004,241,512 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2012/03/06 23:15:14 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2010/03/09 00:23:22 | 001,086,760 | ---- | M] (Nero AG) -- C:\Program Files (x86)\Nero\Nero BackItUp & Burn\Nero BackItUp\NBAgent.exe
PRC - [2010/02/22 12:23:50 | 000,304,496 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
PRC - [2010/01/15 13:08:38 | 000,935,208 | ---- | M] (Nero AG) -- c:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
PRC - [2009/07/28 19:26:42 | 000,062,848 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
PRC - [2009/03/10 17:51:20 | 000,046,448 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe


========== Modules (No Company Name) ==========

MOD - [2013/03/11 00:22:06 | 000,459,728 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\ppgooglenaclpluginchrome.dll
MOD - [2013/03/11 00:22:05 | 012,662,224 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\PepperFlash\pepflashplayer.dll
MOD - [2013/03/11 00:22:04 | 004,050,896 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\pdf.dll
MOD - [2013/03/11 00:21:18 | 000,596,944 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\libglesv2.dll
MOD - [2013/03/11 00:21:18 | 000,124,368 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\libegl.dll
MOD - [2013/03/11 00:21:16 | 001,552,848 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\ffmpegsumo.dll


========== Services (SafeList) ==========

SRV:64bit: - [2012/03/06 23:15:14 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2011/10/31 15:37:06 | 000,405,504 | ---- | M] () [Auto | Running] -- C:\Program Files\Reliance Netconnect+\bin\MonServiceUDisk.exe -- (UDisk Monitor)
SRV:64bit: - [2010/03/17 15:00:44 | 000,258,928 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)
SRV:64bit: - [2010/03/15 08:56:20 | 000,202,752 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/02/23 16:57:42 | 000,835,952 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)
SRV:64bit: - [2010/02/05 16:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/11/05 21:05:28 | 000,489,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2009/07/28 13:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV:64bit: - [2009/07/14 01:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2013/01/08 12:55:20 | 000,161,536 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2011/02/10 08:25:36 | 000,112,080 | ---- | M] (Toshiba Europe GmbH) [Auto | Stopped] -- C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe -- (TemproMonitoringService)
SRV - [2010/10/12 17:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/01/28 15:44:40 | 000,249,200 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe -- (cfWiMAXService)
SRV - [2010/01/15 13:08:38 | 000,935,208 | ---- | M] (Nero AG) [Auto | Running] -- c:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe -- (Nero BackItUp Scheduler 4.0)
SRV - [2009/10/06 08:21:50 | 000,051,512 | ---- | M] (TOSHIBA Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2009/06/10 21:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/03/10 17:51:20 | 000,046,448 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe -- (ConfigFree Service)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/08/23 14:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 14:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/04/13 13:43:10 | 000,121,088 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WCDMA_Datacard_Usb_Ser.sys -- (WCDMA_Datacard_Usb_Ser)
DRV:64bit: - [2012/03/06 23:04:06 | 000,819,032 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2012/03/06 23:04:04 | 000,337,240 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2012/03/06 23:02:20 | 000,053,080 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2012/03/06 23:01:57 | 000,059,224 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2012/03/06 23:01:52 | 000,069,976 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2012/03/06 23:01:32 | 000,024,408 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2012/03/01 06:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/10/27 11:39:32 | 000,120,704 | ---- | M] (ZTEMT Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\CT_ZTEMT_U_USBSER.sys -- (ztemtusbser)
DRV:64bit: - [2011/10/01 08:30:22 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2011/10/01 08:30:18 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2011/10/01 08:30:18 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2011/10/01 08:30:10 | 000,764,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2011/05/10 07:06:08 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/04/20 08:24:56 | 000,169,584 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2011/03/11 06:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 06:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 13:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/04/27 00:23:08 | 001,103,904 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192se.sys -- (rtl8192se)
DRV:64bit: - [2010/03/15 09:06:28 | 006,403,072 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2010/03/15 09:06:28 | 006,403,072 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atipmdag.sys -- (amdkmdag)
DRV:64bit: - [2010/03/15 08:00:58 | 000,188,928 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2010/03/10 17:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/03/05 10:11:30 | 000,720,952 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CHDMI64.sys -- (CnxtHdmiAudService)
DRV:64bit: - [2010/02/01 09:29:48 | 000,232,992 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/01/18 16:45:50 | 000,717,368 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CHDRT64.sys -- (CnxtHdAudService)
DRV:64bit: - [2009/07/30 18:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/14 15:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/14 01:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 01:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 01:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/07 07:51:42 | 000,009,216 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\FwLnk.sys -- (FwLnk)
DRV:64bit: - [2009/06/22 16:06:38 | 000,035,008 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2009/06/20 02:09:57 | 001,394,688 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/06/19 18:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)
DRV:64bit: - [2009/06/10 21:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 21:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 21:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 20:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 20:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 20:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 20:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/05 08:00:28 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie.sys -- (AtiPcie)
DRV:64bit: - [2007/05/14 15:06:18 | 000,027,520 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV - [2009/07/14 01:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{ED35C8C2-EF24-4426-81B8-34EC410EE7AD}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{7B3ACFDB-1523-4F9F-9275-BD28D033B1DC}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba.msn.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKCU\..\SearchScopes,DefaultScope = {7B3ACFDB-1523-4F9F-9275-BD28D033B1DC}
IE - HKCU\..\SearchScopes\{4C855CB0-784E-4355-8BD2-1977D3849FC1}: "URL" = http://www.amazon.co...ed&linkCode=ur2
IE - HKCU\..\SearchScopes\{7B3ACFDB-1523-4F9F-9275-BD28D033B1DC}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{BD9C29F5-798A-426E-AC32-72C95D835496}: "URL" = http://rover.ebay.co...e={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre7\bin\new_plugin\npjp2.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.10.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.10.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.1: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll File not found


[2012/12/20 20:19:36 | 000,000,000 | ---D | M] (No name found) -- C:\Users\amanda\AppData\Roaming\Mozilla\Firefox\extensions

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\pdf.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
CHR - plugin: Java™ Platform SE 7 U10 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: Silverlight Plug-In (Enabled) = C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - plugin: VLC Web Plugin (Enabled) = C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll
CHR - plugin: Windows Live\u00AE Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Java Deployment Toolkit 7.0.100.18 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll
CHR - Extension: avast! WebRep = C:\Users\amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\7.0.1426_0\
CHR - Extension: Bitdefender QuickScan = C:\Users\amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\pdnkcidphdcakpkheohlhocaicfamjie\0.9.9.118_0\

O1 HOSTS File: ([2009/06/10 21:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O4:64bit: - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [3G Modem Partner] File not found
O4:64bit: - HKLM..\Run: [cAudioFilterAgent] C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe (Conexant Systems, Inc.)
O4:64bit: - HKLM..\Run: [HSON] C:\Program Files\TOSHIBA\TBS\HSON.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe ()
O4:64bit: - HKLM..\Run: [SmartFaceVWatcher] C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatcher.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [SmoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [Teco] C:\Program Files\TOSHIBA\TECO\Teco.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [Toshiba TEMPRO] C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe (Toshiba Europe GmbH)
O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [NBAgent] c:\Program Files (x86)\Nero\Nero BackItUp & Burn\Nero BackItUp\NBAgent.exe (Nero AG)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [TWebCamera] C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe (TOSHIBA CORPORATION.)
O4 - HKCU..\Run: [FileHippo.com] C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe (FileHippo.com)
O4 - HKCU..\Run: [Spotify Web Helper] C:\Users\amanda\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe (Spotify Ltd)
O4 - HKLM..\RunOnce: [AvgUninstallURL] C:\Windows\SysWow64\cmd.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLinkedConnections = 1
O9 - Extra Button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe File not found
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.0.0)
O16:64bit: - DPF: {CAFEEFAC-0017-0000-0000-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{852A7E58-4C98-46F2-85C6-6E614F3E9874}: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{488c1199-d6e8-11df-b8b0-806e6f6e6963}\Shell\Option1\Command - "" = E:\HBCD\HBCDMenu.exe
O33 - MountPoints2\{fe49bd35-6bee-11e2-93aa-00266c8a7333}\Shell - "" = AutoRun
O33 - MountPoints2\{fe49bd35-6bee-11e2-93aa-00266c8a7333}\Shell\AutoRun\command - "" = F:\Setup.exe /Auto
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/03/14 19:43:16 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
[2013/03/14 19:41:04 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Silverlight
[2013/03/14 19:41:04 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Silverlight
[2013/03/12 18:04:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Full Tilt Poker
[2013/02/15 16:17:03 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\3G - Connect
[2013/02/15 16:17:02 | 000,121,088 | ---- | C] (QUALCOMM Incorporated) -- C:\Windows\SysNative\drivers\WCDMA_Datacard_Usb_Ser.sys
[2013/02/15 16:16:59 | 000,000,000 | --SD | C] -- C:\Program Files\3G - Connect
[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/03/17 11:07:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/03/17 10:44:53 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/03/17 10:31:19 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/03/15 14:03:25 | 000,016,304 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/03/15 14:03:25 | 000,016,304 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/03/15 13:54:14 | 2210,578,432 | -HS- | M] () -- C:\hiberfil.sys
[2013/03/15 06:20:17 | 000,025,185 | ---- | M] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/03/15 06:20:17 | 000,025,185 | ---- | M] () -- C:\Windows\SysNative\ieuinit.inf
[2013/03/12 18:04:55 | 000,001,022 | ---- | M] () -- C:\Users\Public\Desktop\Full Tilt Poker.lnk
[2013/02/18 17:10:50 | 000,334,704 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/02/18 03:09:20 | 000,733,464 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/02/18 03:09:20 | 000,616,694 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/02/18 03:09:20 | 000,106,816 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/02/15 16:17:03 | 000,000,867 | ---- | M] () -- C:\Users\Public\Desktop\3G - Connect.lnk
[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/03/15 06:20:17 | 000,025,185 | ---- | C] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/03/15 06:20:17 | 000,025,185 | ---- | C] () -- C:\Windows\SysNative\ieuinit.inf
[2013/03/12 18:04:55 | 000,001,022 | ---- | C] () -- C:\Users\Public\Desktop\Full Tilt Poker.lnk
[2013/02/15 16:17:03 | 000,000,867 | ---- | C] () -- C:\Users\Public\Desktop\3G - Connect.lnk
[2011/12/15 07:08:58 | 000,000,017 | ---- | C] () -- C:\Windows\SysWow64\shortcut_ex.dat
[2011/07/02 18:33:55 | 000,735,726 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/05/03 01:10:32 | 000,000,064 | ---- | C] () -- C:\Windows\SysWow64\rp_stats.dat
[2011/05/03 01:10:32 | 000,000,044 | ---- | C] () -- C:\Windows\SysWow64\rp_rules.dat
[2010/12/29 13:30:52 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat

========== ZeroAccess Check ==========

[2009/07/14 04:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 05:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 04:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 01:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 12:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 01:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2011/03/13 19:17:45 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\com.orbis.air.SkyPoker.7C82499D7E4526CADD9D1D1B010AFE250A7BEC27.1
[2011/08/22 15:51:15 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\Microgaming
[2013/01/25 19:47:14 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\QuickScan
[2012/06/02 23:45:51 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\SoftGrid Client
[2013/03/15 00:00:21 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\Spotify
[2011/08/01 17:15:06 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\Toshiba
[2011/07/02 18:35:35 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\TP
[2012/09/01 16:26:12 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\uTorrent
[2012/10/25 21:52:25 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\WildTangent
[2013/02/15 16:15:07 | 000,000,000 | ---D | M] -- C:\Users\amanda\AppData\Roaming\ZTEEVDO

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 137 bytes -> C:\ProgramData\TEMP:0B4227B4

< End of report >

[Advertisements]

hello

[dustypink]

hello

[godawgs]

Hi Amanda,
Nice to see you again. Did the warning you got look like this:

SMART Failure Predicted on Hard Disk 0: Toshiba (Disk Model)
Warning: Immediately back-up your data and replace your hard disk drive. A failure may be imminent.

Press F1 to continue.

[dustypink]

Yeh I think so

[godawgs]

I'm afraid I have some bad news. Your hard drive is failing. This is the 3rd or 4th Toshiba I've seen in the last month that has been failing.

As long as you can press the F1 key and get the computer to boot you can use it. But at some point you will likely boot up and the computer will go straight to a Repair my computer loop.

While the computer does boot up I would start backing up any personal data I wanted to keep.

What to back-up and not to back-up.

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive or a USB flash drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executable files or any window files. These include .exe's, .scr, .com, .pif etc... as they may contain traces of malware. Also, .html or .htm files that are webpages should be avoided.

Then you will need to take the computer to a repair shop and have a new hard drive installed....or you can start a topic in the Windows 7 operating system forum and ask someone there to walk you through replacing the hard drive if you want to attempt it yourself.
Once the hew hard drive is installed then you can transfer the personal files you backed up back to the new drive.

Wish the new was better.

[dustypink]

Its a message from windows saying your hard disk has caused an error or something like that


when I try to update windows it says it cant update click here to see why so I click and this comes up

Information We update Help frequently. To see our latest content, switch to online help.
Read the privacy statement on the Microsoft website.
8 results for "WindowsUpdate_80070570" "WindowsUpdate_dt000"
1. 1 Troubleshoot problems with installing updates
2. 2 See which Windows updates are installed
3. 3 Windows Update error 80244022
4. 4 Windows Update error 8024001F
5. 5 Windows Update error 8024402C
6. 6 Windows Update error 80072ee2
7. 7 Windows Update error 8024401b
8. 8 Windows Update error 80072efd

Edited by dustypink, 20 March 2013 - 02:07 PM.

[dustypink]

how much is a drive then? this computer is not even 2 years old

[godawgs]

OK. That isn't the same as the error I asked about. It may not be a failing hard drive. Are you getting the error when you boot windows up or when you try to update windows?

[dustypink]

its a random thing. It has popped up 3 times.

[godawgs]

Forgive me but I'm trying to understand what is going on. Can you be a little more specific? What are you doing when the error messages come up? Do they stay on the screen long enough to write them down or do they just flash on the screen and the go away?

[dustypink]

windows display the error message but today toshiba have displayed this
Disk0
Your HDD has the SMART Predict Failure function which monitors the HDD operating status. Your HDD is experiencing a problem and SMART monitoring software predicts that the HDD will fail. Toshiba strongly recommends you create a back-up for your HDD data. Then contact an authorized service provider in order to check your drive and purchase a new replacement drive if necessary.

Edited by dustypink, 21 March 2013 - 02:50 AM.

[godawgs]

OK, so it is a SMART hard drive failure prediction. We are back to my original warning in post#5. Your hard drive is failing. The last one I worked on booted up with the SMART failure message I posted in post #3. During that period it also gave a Windows message that the hard drive needed to be checked for errors. I ran chkdsk and it took over 20 hours for it to complete. Chkdsk found errors in over 8,000 sectors of the hard drive.
Then one day the computer booted up, but instead of giving the SMART Failure warning it just went straight to "Startup Repair" and it never completed.
That computer was only 2 years old too. That is why I advised you to start backing up your personal files while it is still booting up and you can.
We can go through the malware diagnosis and clean up process, but I think you are just wasting your time.
Or you can check our Hot Tech Deals forum and see if you can find a hard drive, or ask someone there if they know what will work.
You can also take the computer into a repair shop and have the hard drive checked, but every time I and others have seen the SMART Failure warning the hard drive has eventually gone belly up.

Sorry the news isn't better. Let me know what you want to do.

[dustypink]

I have put all my photos on facebook and drop box. There is nothing on here that I need to save or back up really. The lap top continues to work every day as normal and that warning box has not appeared today.Is there something else on my lap top I need to save incase it dies tommorrow? I have a new IMac pc coming Tuesday it was for my brother but I guess I might have to keep it for myself.

I have tried to do a back up but I get confused. If I put a blank DVD disc in will it just all go onto the disk?

[godawgs]

Well, let's rethunk this thing again. Every time I have seen the SMART Failure warning it comes up every time the computer is booted up and you have to press the F1 key to continue the boot. If it isn't happening every time you boot up maybe clearing whatever the errors are on the hard drive will cure it.
There's only one way to find out. I don see much of anything on the system but let's take care of what I see and run some additional scans.

As for backing up, you can use a CD or DVD or flash drive as backup media.
If you click the Start Orb and click Help and Support you can type backup in the box and click the search icon and Windows help will tell you exactly how to use Windows backup.


Step-1.

OTL Fix

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

1. Please copy all of the text in the quote box below (Do Not copy the word Quote. To do this, highlight everything
inside the quote box (except the word Quote) , right click and click Copy.

:COMMANDS
[createrestorepoint]

:OTL
O33 - MountPoints2\{488c1199-d6e8-11df-b8b0-806e6f6e6963}\Shell\Option1\Command - "" = E:\HBCD\HBCDMenu.exe
O33 - MountPoints2\{fe49bd35-6bee-11e2-93aa-00266c8a7333}\Shell - "" = AutoRun
O33 - MountPoints2\{fe49bd35-6bee-11e2-93aa-00266c8a7333}\Shell\AutoRun\command - "" = F:\Setup.exe /Auto

:FILES
ipconfig /flushdns /c

:COMMANDS
[emptytemp]

Warning: This fix is relevant for this system and no other. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Please re-open on your desktop. To do that:

• Vista and 7 users: Right click the icon and click Run as Administrator

3. Place the mouse pointer inside the textbox, right click and click Paste. This will put the above script inside the textbox.
4. Click the button.
5. Let the program run unhindered.
6. OTL may ask to reboot the machine. Please do so if asked.
7. Click the button.
8. A report will open. Copy and Paste that report in your next reply.
9. If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, (where mmddyyyy_hhmmss is the date of the tool run).


Step-2.

Check Hard Disk For Errors:

Windows Vista/7

Please copy everything in the code box below into notepad. To do this highlight all text, then right click and click Copy.

@Echo Off
cmd /c chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt"
del %0

• Next, open Notepad, or click Start->Run and in the Open: box type notepad.exe and click OK.
• Right click in the notepad window and click Paste, or put the cursor inside the notepad window and press the Ctrl-V keys to paste the text into notepad.
• On the File menu, click Save
• On the Save AS window that comes up, do the following:
  • On the left side, click the Desktop Icon. This will put "Desktop" in the Save In: box at the top.
  • At the bottom in the File Name: box type testhd.bat
  • In the Save as type: box, click the down arrow and click All Files(*.*)
  • Click Save
  This will put a new file on the Desktop named testhd.bat
  The file icon will look like this:
  
  
  Close all open windows and any open Browsers.
  
• Right click the testhd.bat file on the desktop and click Run As Admininstrator then OK any UAC prompts to run the file. A command window will open briefly, then close. This is quite normal.
• When the command window has closed there will be a new file on the desktop named checkhd.txt
• Copy and paste the contents of the checkhd.txt file in your next reply.

Step-3.

Run aswMBR

• Download aswMBR.exe to your desktop.
• Double click the aswMBR.exe file to run it. (Windows /7 users: Right click the file and click Run as Administrator. If you get a UAC window, allow the file to run.
• If it asks you if you want to download the latest virus definitions, click Yes
• Click the "Scan" button to start the scan
  
  
• On completion of the scan click save log. Save it to your desktop and post in your next reply.
  

NOTE: When you run aswMBR, if it is shutdown automatically, then it is most likely the infection detecting that aswMBR is running and terminating it. In this situation you should rename the executable (aswMBR.exe) to iexplore.exe and try it again.


Step-4.

Run RogueKiller

• Download RogueKiller.
• Click the English Webpage link.
• Click the 64bits (x64) download link and save the RogueKiller.exe file to the desktop.
  
  NOTE: If using IE8 or better Smartscreen Filter will need to be disabled
  
• Quit all programs and close all browsers.
• Right click the RogueKiller icon and click Run as Administrator to run the program.
• Wait until Prescan has finished ...
• Click on Scan
  
  
  
• Wait for the end of the scan.
• DO NOT delete anything at this time.
• The report has been created on the desktop.

Please post:
All RKreport.txt text files located on your desktop.
NOTE: If RogueKiller has been blocked, do not hesitate to try a few times more. If it really won't run, rename it to winlogon.exe (or winlogon.com) and try again


Step-4.

AdwCleaner by Xplode

Download AdwCleaner from here to your desktop.
Close all open windows and browsers.

• (Vista and 7 users)right click The adwcleaner.exe, click Run as administrator and accept the UAC prompt to run AdwCleaner.
  
  
• Click the Search button and wait for the scan to finish.
• Once done it may ask to reboot, allow this.
• Do Not fix anything at this time
• On reboot a log will be produced please copy/paste that in your next reply. This report is also saved to C:\AdwCleaner[R1].txt

Step-5.

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. The OTL fixes log
2. The checkhd.txt log
3. The aswMBR log
4. The RKreport.txt log
5. The ADwCleaner[R1].txt log

[dustypink]

All processes killed
========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== OTL ==========
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{488c1199-d6e8-11df-b8b0-806e6f6e6963}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{488c1199-d6e8-11df-b8b0-806e6f6e6963}\ not found.
File E:\HBCD\HBCDMenu.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{fe49bd35-6bee-11e2-93aa-00266c8a7333}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{fe49bd35-6bee-11e2-93aa-00266c8a7333}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{fe49bd35-6bee-11e2-93aa-00266c8a7333}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{fe49bd35-6bee-11e2-93aa-00266c8a7333}\ not found.
File F:\Setup.exe /Auto not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\amanda\Desktop\cmd.bat deleted successfully.
C:\Users\amanda\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: amanda
->Temp folder emptied: 37984210 bytes
->Temporary Internet Files folder emptied: 12602782 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 393651785 bytes
->Flash cache emptied: 1106 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 123560532 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 77972 bytes
RecycleBin emptied: 112661321 bytes

Total Files Cleaned = 649.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 03222013_204355

Files\Folders moved on Reboot...
C:\Users\amanda\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\amanda\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...