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Cannot connect to internet


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#1
mwredt

mwredt

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I have a desktop computer connected to a router and modem and a laptop that connects wirelessly to this network. I have another desktop that I want to put in the living room and connect wirelessly. Right now it is in the same room as my other computers. I have installed a dlink wireless adapter, installed the newest available driver from dlink web site. Device manager shows everything to be fine, driver installed and adapter is working properly. But cannot connect to the internet and load web pages. Below I have included information from ipconfig for all three computers hoping this will help.

This one is for my desktop computer that is directly connected to the router and modem:

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.
C:\Users\Charlie>ipconfig
Windows IP Configuration
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : neb.rr.com
IPv6 Address. . . . . . . . . . . : fd21:845b:93a7:0:1c39:d83a:b3a1:d84a
Temporary IPv6 Address. . . . . . : fd21:845b:93a7:0:7cd7:e8bb:db47:b1d6
Link-local IPv6 Address . . . . . : fe80::1c39:d83a:b3a1:d84a%10
IPv4 Address. . . . . . . . . . . : 192.168.1.132
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Tunnel adapter isatap.neb.rr.com:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:8ec:60a:b3ab:2c07
Link-local IPv6 Address . . . . . : fe80::8ec:60a:b3ab:2c07%11
Default Gateway . . . . . . . . . :

This one is from the laptop which connects wirelessly to the network:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Marion>ipconfig
Windows IP Configuration

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : neb.rr.com
IP Address. . . . . . . . . . . . : 192.168.1.148
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected

This one is for the desktop computer I am working on:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Marion Wredt.MCW-DESKTOP>ipconfig
Windows IP Configuration

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 169.254.98.131
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected

C:\Documents and Settings\Marion Wredt.MCW-DESKTOP>

Can anyone tell from this why I cannot connect and to the internet? On that last one I entered the numbers for the default gateway myself because there were no numbers there when I opened the file and those numbers are the same that I saw on the other desktop and the laptop for the default gateway.
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#2
plac

plac

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1. Have you tried different browsers?
2. Open firewall and make sure networks are set for "trusted" and not "public".
Or even test by disabling firewalls (windows and others) to see if it will connect.
3. Wireless, and so your network security key may need correction.
4. Make sure your IP & DNS are set for "Auto": Click: Internet Options, Lan Settings = "auto". Click" Adapter settings, right click & click properties, click tcp/ip, click obtain iP "automatically", click obtain DNS "automatically". Win7 had two tcp/ip drivers, so do both.
5. Call your internet provider support number and they will walk you through these same steps and others.

Edited by plac, 28 March 2013 - 11:39 AM.

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#3
mwredt

mwredt

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Thank you for your response. We were finally able to connect.
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