Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

BSOD caused by Hal.dll


  • Please log in to reply

#1
jontekih

jontekih

    New Member

  • Member
  • Pip
  • 1 posts
Hi Geeks to Go! Im a new member to this forum and i am seeking help with a friends computer.

So here is the problem:
My friend have been getting bluescreens over the past few months, started off like maybe 2 in a month but more recently it's become more frequently, like a few days ago, he got 2 bluescreens on one hour.
When i look at the minidump with Bluescreenviewer it says that its caused by Hal.dll
The thing is, these bluescreens come "random" it can be while he's playing a game, looking at a stream or anything, (i've had his computer for about 48hours now, and i've gotten 3 bluescreens while googling about this problem on another computer)

The proccessor is stable arount 4-5%
The RAM is around 1gb (of 4gb)

"Bug check String" IRQL_NOT_LESS_OR_EQUAL
"Bug check code" 0x0000000a

(Ill post the dump)


Actions taken:
Memtest 24hour+ (no errors
Re-installed drivers + Windows 7

I really hope someone can help me and my friend with this problem!


DUMP FILE
==================================================
Dump File         : 031613-23119-01.dmp
Crash Time        : 2013-03-16 20:03:36
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`02e1e7f7
Caused By Driver  : hal.dll
Caused By Address : hal.dll+47f7
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\031613-23119-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291 432
==================================================

  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP