Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Computer problems [Solved]

Started by tdjones813 , Mar 19 2013 07:37 AM

  • This topic is locked This topic is locked

#16
tdjones813
Posted 19 March 2013 - 08:16 PM

tdjones813

    Member

  • Topic Starter
  • Member
  • PipPip
  • 65 posts
hijack this report
+Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:15:34 PM, on 3/19/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\Microsoft Works\WkCalRem.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Tracy\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...bestbuy&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\IPS\IPSBHO.DLL
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: Toolbar BHO - {ac3eb537-a86d-4a88-802a-79918db4abe7} - C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbar.dll (file missing)
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Search Assistant BHO - {d76689d9-6555-42ee-a94f-ba89fb29ceb1} - C:\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cSrcAs.dll (file missing)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: (no name) - {0C8413C1-FAD1-446C-8584-BE50576F863E} - (no file)
O3 - Toolbar: Maps4PC - {32bfba07-b1fc-4764-bc21-4af8c6188ca5} - C:\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cbar.dll (file missing)
O3 - Toolbar: (no name) - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\coIEPlg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Maps4PC_0c Browser Plugin Loader] C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbrmon.exe
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [SSDMonitor] "C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe"
O4 - HKLM\..\Run: [EKStatusMonitor] C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
O4 - HKCU\..\Run: [cdloader] "C:\Users\Tracy\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" (User 'Default user')
O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files (x86)\Microsoft Works\WkCalRem.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O8 - Extra context menu item: Open with WordPerfect - c:\Program Files (x86)\Corel\WordPerfect Office X6\Programs\WPLauncher.hta
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\Windows\SysWOW64\CSHelper.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
O23 - Service: Kodak AiO Status Monitor Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Maps4PCService (Maps4PC_0cService) - Unknown owner - C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbarsvc.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: TV Background Capture Service (TVBCS) (TVCapSvc) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
O23 - Service: TV Task Scheduler (TVTS) (TVSched) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13019 bytes
  • 0

Advertisements

#17
gringo_pr
Posted 19 March 2013 - 08:32 PM

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
      O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
      O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
      O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
      O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
      O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
      O4 - HKLM\..\Run: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [Maps4PC_0c Browser Plugin Loader] C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbrmon.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
      O4 - Startup: wkcalrem.LNK = C:\Program Files (x86)\Microsoft Works\WkCalRem.exe
      O4 - Global Startup: Logitech SetPoint.lnk = ?
      O4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
  • 0

#18
tdjones813
Posted 20 March 2013 - 10:16 AM

tdjones813

    Member

  • Topic Starter
  • Member
  • PipPip
  • 65 posts
ESET SCAN RESULTS

C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngr.dll a variant of Win32/Toolbar.SearchSuite application
C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngrUI.exe a variant of Win32/Toolbar.SearchSuite application
C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\IEBHO.dll probably a variant of Win32/Toolbar.SearchSuite application
C:\Qoobox\Quarantine\C\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cdatact.dll.vir a variant of Win32/Toolbar.MyWebSearch.A application
C:\Qoobox\Quarantine\C\Program Files (x86)\Maps4PC_0c\bar\1.bin\0chtml.dll.vir probably a variant of Win32/Toolbar.MyWebSearch.F application
C:\Qoobox\Quarantine\C\Program Files (x86)\Maps4PC_0c\bar\1.bin\0chtmlmu.dll.vir probably a variant of Win32/Toolbar.MyWebSearch.B application
C:\Qoobox\Quarantine\C\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cieovr.dll.vir probably a variant of Win32/Toolbar.MyWebSearch.P application
C:\Qoobox\Quarantine\C\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cPlugin.dll.vir a variant of Win32/Toolbar.MyWebSearch application
C:\Qoobox\Quarantine\C\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cskin.dll.vir a variant of Win32/Toolbar.MyWebSearch.P application
C:\Qoobox\Quarantine\C\Program Files (x86)\Search Toolbar\SearchToolbarUpdater.exe.vir Win32/Toolbar.Zugo application
C:\Users\Public\Downloads\WeddingDashReadyAimLove-dm[1].exe a variant of Win32/Adware.Trymedia.A application
C:\Users\Tracy\AppData\LocalLow\Maps4PC_0cEI\Installr\Cache\1B2F3216.exe a variant of Win32/Toolbar.MyWebSearch.O application
C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-4.21.5.windows.exe multiple threats
C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-4.21.6.windows.exe multiple threats
C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-4.21.7.windows.exe multiple threats
C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-4.21.8.windows.exe multiple threats
C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-5.0.8.windows.exe multiple threats
C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-5.1.4.windows.exe multiple threats
C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-5.1.5.windows.exe multiple threats
C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-5.2.11.windows.exe multiple threats
C:\Users\Tracy\Documents\FMPSetup.exe a variant of Win32/InstallIQ application
C:\Users\Tracy\Documents\RCA easyRip\RCAeasyRipInstaller.exe a variant of Win32/Bundled.Toolbar.Ask.A application
C:\Users\Tracy\Documents\RCA easyRip\Install\RCAEASYRIPINSTALLER2390.EXE a variant of Win32/Bundled.Toolbar.Ask.A application
C:\Users\Tracy\Downloads\CouponPrinter.exe probably a variant of Win32/Adware.Softomate.AD application
C:\Users\Tracy\Downloads\e_find_setup-dm.exe a variant of Win32/Adware.Trymedia.A application
C:\Users\Tracy\Downloads\FoxitReader545.0124_enu_Setup.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Users\Tracy\Downloads\frostwire-5.2.11.windows.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (1).exe Win32/Graboid application
C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (2).exe Win32/Graboid application
C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (3).exe Win32/Graboid application
C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (4).exe Win32/Graboid application
C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (5).exe Win32/Graboid application
C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete.exe Win32/Graboid application
C:\Users\Tracy\Downloads\JojoFashionShowWorldTour_1660.exe Win32/Toolbar.Zugo application
C:\Users\Tracy\Downloads\LimeWireWin (1).exe multiple threats
C:\Users\Tracy\Downloads\LimeWireWin (2).exe multiple threats
C:\Users\Tracy\Downloads\LimeWireWin (3).exe multiple threats
C:\Users\Tracy\Downloads\LimeWireWin (4).exe multiple threats
C:\Users\Tracy\Downloads\LimeWireWin.exe multiple threats
C:\Users\Tracy\Downloads\mediaspacevideoplayer.exe a variant of Win32/InstallIQ application
C:\Users\Tracy\Downloads\mplayer_Setup.exe a variant of Win32/Adware.iBryte.G application
C:\Users\Tracy\Downloads\musicoasis.exe a variant of Win32/InstallIQ application
C:\Users\Tracy\Downloads\PacmanSDM (1).exe a variant of Win32/SweetIM.C application
C:\Users\Tracy\Downloads\PacmanSDM.exe a variant of Win32/SweetIM.C application
C:\Users\Tracy\Downloads\playpickle-setup (3).exe Win32/DownloadAdmin.Gen application
C:\Users\Tracy\Downloads\spynomore.exe Win32/Adware.SpyNoMore application
C:\Users\Tracy\Downloads\StraySoulsDollhouseStoryCollectorsEdition_1660.exe Win32/Toolbar.Zugo application
C:\Users\Tracy\Downloads\video_downloader (1).exe a variant of Win32/InstallCore.T application
C:\Users\Tracy\Downloads\video_downloader (2).exe a variant of Win32/InstallCore.T application
C:\Users\Tracy\Downloads\video_downloader.exe a variant of Win32/InstallCore.T application
C:\Users\Tracy\Downloads\XvidSetup(1).exe multiple threats
C:\Users\Tracy\Downloads\XvidSetup.exe multiple threats
C:\Users\Tracy\Downloads\Zwinky.exe Win32/AdInstaller application
  • 0

#19
gringo_pr
Posted 22 March 2013 - 12:00 AM

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello tdjones813

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
del /f /s /q "C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngr.dll"
del /f /s /q "C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngrUI.exe"
del /f /s /q "C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\IEBHO.dll"
del /f /s /q "C:\Users\Public\Downloads\WeddingDashReadyAimLove-dm[1].exe"
del /f /s /q "C:\Users\Tracy\AppData\LocalLow\Maps4PC_0cEI\Installr\Cache\1B2F3216.exe"
del /f /s /q "C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-4.21.5.windows.exe"
del /f /s /q "C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-4.21.6.windows.exe"
del /f /s /q "C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-4.21.7.windows.exe"
del /f /s /q "C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-4.21.8.windows.exe"
del /f /s /q "C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-5.0.8.windows.exe"
del /f /s /q "C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-5.1.4.windows.exe"
del /f /s /q "C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-5.1.5.windows.exe"
del /f /s /q "C:\Users\Tracy\AppData\Roaming\FrostWire\.AppSpecialShare\frostwire-5.2.11.windows.exe"
del /f /s /q "C:\Users\Tracy\Documents\FMPSetup.exe"
del /f /s /q "C:\Users\Tracy\Documents\RCA easyRip\RCAeasyRipInstaller.exe"
del /f /s /q "C:\Users\Tracy\Documents\RCA easyRip\Install\RCAEASYRIPINSTALLER2390.EXE"
del /f /s /q "C:\Users\Tracy\Downloads\CouponPrinter.exe"
del /f /s /q "C:\Users\Tracy\Downloads\e_find_setup-dm.exe"
del /f /s /q "C:\Users\Tracy\Downloads\FoxitReader545.0124_enu_Setup.exe"
del /f /s /q "C:\Users\Tracy\Downloads\frostwire-5.2.11.windows.exe"
del /f /s /q "C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (1).exe"
del /f /s /q "C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (2).exe"
del /f /s /q "C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (3).exe"
del /f /s /q "C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (4).exe"
del /f /s /q "C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete (5).exe"
del /f /s /q "C:\Users\Tracy\Downloads\GraboidVideoSetup-3.21-Complete.exe"
del /f /s /q "C:\Users\Tracy\Downloads\JojoFashionShowWorldTour_1660.exe"
del /f /s /q "C:\Users\Tracy\Downloads\LimeWireWin (1).exe"
del /f /s /q "C:\Users\Tracy\Downloads\LimeWireWin (2).exe"
del /f /s /q "C:\Users\Tracy\Downloads\LimeWireWin (3).exe"
del /f /s /q "C:\Users\Tracy\Downloads\LimeWireWin (4).exe"
del /f /s /q "C:\Users\Tracy\Downloads\LimeWireWin.exe"
del /f /s /q "C:\Users\Tracy\Downloads\mediaspacevideoplayer.exe"
del /f /s /q "C:\Users\Tracy\Downloads\mplayer_Setup.exe"
del /f /s /q "C:\Users\Tracy\Downloads\musicoasis.exe"
del /f /s /q "C:\Users\Tracy\Downloads\PacmanSDM (1).exe"
del /f /s /q "C:\Users\Tracy\Downloads\PacmanSDM.exe"
del /f /s /q "C:\Users\Tracy\Downloads\playpickle-setup (3).exe"
del /f /s /q "C:\Users\Tracy\Downloads\spynomore.exe"
del /f /s /q "C:\Users\Tracy\Downloads\StraySoulsDollhouseStoryCollectorsEdition_1660.exe"
del /f /s /q "C:\Users\Tracy\Downloads\video_downloader (1).exe"
del /f /s /q "C:\Users\Tracy\Downloads\video_downloader (2).exe"
del /f /s /q "C:\Users\Tracy\Downloads\video_downloader.exe"
del /f /s /q "C:\Users\Tracy\Downloads\XvidSetup(1).exe"
del /f /s /q "C:\Users\Tracy\Downloads\XvidSetup.exe"
del /f /s /q "C:\Users\Tracy\Downloads\Zwinky.exe"
del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java


During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
  • 0

#20
gringo_pr
Posted 26 March 2013 - 10:00 AM

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0
Back to Virus, Spyware, Malware Removal · Next Unread Topic →




Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

  1. Geeks to Go Community
  2. → Security
  3. → Virus, Spyware, Malware Removal

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP