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Windows 7 64 Bit Crashes while transferring data to External HDD


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#1
dchowie

dchowie

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Having issues with Windows 7 64 bit crashing while transferring files to an external HDD and while trying to Sync my itunes library to my Ipod. I don't get any Error Codes or Blue crash screen, the computer just reboots.

System info:
Mother Board: EVGA P55 SLI Motherboard - Intel P55, Socket LGA1156,
CPU: Intel Core i5-650 Clarkdale 3.2GHz Dual-Core Processor,
RAM: CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600,
Removable Media: HP HPDVD1270I Multiformat DVD Writer - DVD+R 24X,
HDD: Seagate ST500DM002-1BD142 ATA
Unsure of the Manf. & series for the installed video card

Edited by dchowie, 21 March 2013 - 01:57 PM.

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#2
phillpower2

phillpower2

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:welcome: dchowie

Can you provide the PSU details for us, brand and model name or number please.

Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

Posted Image
(this is a screenshot from a vista machine)

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

Depending on the results we may need to run further software for comparison http://www.cpuid.com.../hwmonitor.html

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

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