[twink1212]

I am having a problem with the modem on an older Gateway computer. I use a dial-up connection to connect to the internet via AOL. I can connect once, but if I disconnect and then try to re-connect, it doesn't work. (I get a message that says "No dial tone detected.") At that point, I have to disconnect the phone cord from the modem port and then plug it back in and I can connect to AOL once again just fine. Does anyone know why this keeps happening? I've done it tons of times and each time it's the same story: connect to AOL once, disconnect, unplug modem, replug modem, reconnect to AOL fine. Is this a problem with my system (the modem), the AOL service, or my phone line?

I'm becoming extremely frustrated with this problem as it is one that I've never been faced with before.

Any help you could give me would be greatly appreciated!

Thank you!!

[Advertisements]

You could look for updated modem drivers

Removing the lead from the modem to the PC will reset the modem

[Retired Tech]

You could look for updated modem drivers

Removing the lead from the modem to the PC will reset the modem

[dennyj]

im having the same problem with an ibm thinkpad 390e. as soon as you plug in the phone line to the modem, the phone line is accessed. even if the computer is turned off. when you sign on to aol, the line is then tied up with a recording "hang up and try your call again" so if you unplug and plug in it works. the real problem is why is the computer dialing out when no turned on? must be a setting change which will control it?? any ideas?, thanks, denny