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can not install or remove some programs


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#1
dogee54

dogee54

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Trouble with installing and removing some programs. Norton 360 has been on this computer for years. We let it expire and when I purchased a new program it had a conflict with Malwarebytes. I now spent hours with Norton support and they have not yet been able to install the program. We also have not been able to install the lastest version of Itunes. When I try to uninstall some programs I get the message that the orginal installer does not have premisions to uninstall. SweetIM
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#2
dogee54

dogee54

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OTL Extras logfile created on: 3/22/2013 2:56:52 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\tyler\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.99 Gb Total Physical Memory | 0.91 Gb Available Physical Memory | 45.89% Memory free
16.58 Gb Paging File | 15.45 Gb Available in Paging File | 93.20% Paging File free
Paging file location(s): c:\pagefile.sys 15000 35000 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 110.32 Gb Total Space | 15.83 Gb Free Space | 14.35% Space Free | Partition Type: NTFS

Computer Name: TYLER-PC | User Name: tyler | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-2434446137-1420284813-1950310088-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DefaultOutboundAction" = 0
"DefaultInboundAction" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\TOSHIBA\ivp\NetInt\Netint.exe" = C:\TOSHIBA\ivp\NetInt\Netint.exe:*:Enabled:NIE - Toshiba Software Upgrades Engine -- (TOSHIBA Corporation)
"C:\TOSHIBA\Ivp\ISM\pinger.exe" = C:\TOSHIBA\Ivp\ISM\pinger.exe:*:Enabled:Toshiba Software Upgrades Pinger -- ()


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{148CD14F-77E5-42AD-9F8F-74C1A5880B58}" = lport=137 | protocol=17 | dir=in | app=system |
"{2537259D-2976-44D0-B16E-88BBA6E9EE5F}" = rport=138 | protocol=17 | dir=out | app=system |
"{38039D68-53CC-4FD9-AA0D-E35D92F45A8D}" = lport=445 | protocol=6 | dir=in | app=system |
"{4EE16EB1-5BA3-4E7A-901A-021C31F1DAB1}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=c:\windows\system32\svchost.exe |
"{561FFD88-957D-4AEE-A564-33B5AA7EA774}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{76E7AE59-3408-48C9-9779-2B6C4FFDED40}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{881D9DFF-7FA8-4C31-A220-914F44270568}" = rport=137 | protocol=17 | dir=out | app=system |
"{C32FA572-BD29-4F8B-9821-00D38A2B5CFC}" = rport=139 | protocol=6 | dir=out | app=system |
"{E32D8837-CA78-413B-9556-67C505C7FC8A}" = lport=139 | protocol=6 | dir=in | app=system |
"{EA21A525-563A-4343-92E4-E329EF337780}" = rport=445 | protocol=6 | dir=out | app=system |
"{EFFBABF3-EC5F-4D5A-8149-C80AD53ED8EC}" = lport=138 | protocol=17 | dir=in | app=system |
"{FB2007EF-11FA-49A0-85B4-00C7C4A855B5}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{04399B65-0315-4FA7-B462-30815AB6F282}" = protocol=17 | dir=in | app=c:\program files\lexmark 3500-4500 series\app4r.exe |
"{0F9386AB-4B1C-4E05-A970-9898F08EB384}" = protocol=17 | dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{1184AA1E-FE7A-4F90-92EB-32A7CF4769E8}" = protocol=6 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\lxdipswx.exe |
"{14742406-68B4-48D1-B2FD-59BFF5D717DC}" = protocol=17 | dir=in | app=c:\program files\lexmark 3500-4500 series\lxdimon.exe |
"{21BFA420-D4E0-4D17-8743-9F76E7028D1C}" = protocol=17 | dir=in | app=c:\program files\lexmark 3500-4500 series\app4r.exe |
"{2510F85D-83A1-467F-869E-C579252CDB9C}" = protocol=6 | dir=in | app=c:\windows\system32\msiexec.exe |
"{26F1A4F8-817B-40F6-B49E-233C740978B2}" = protocol=17 | dir=in | app=c:\users\tyler\appdata\local\temp\7zs9fc8.tmp\symnrt.exe |
"{28DEA161-5806-4093-8508-671A3BB6CDCE}" = dir=in | app=c:\program files\common files\apple\apple application support\webkit2webprocess.exe |
"{358A4547-559B-4525-B7C1-93F9A24A2CA2}" = protocol=6 | dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{36F69F63-16E1-4A4D-AD74-13EC7788AFD2}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{393B1684-B3A7-4F12-88B3-272FC766938C}" = protocol=6 | dir=in | app=c:\program files\lexmark 3500-4500 series\lxdiamon.exe |
"{3C63CE25-A5E7-4FFC-8E3F-1F5B79F87B7B}" = protocol=17 | dir=in | app=c:\windows\system32\msiexec.exe |
"{3D67F16C-0400-471F-B508-6080BF6AA56E}" = protocol=58 | dir=in | [email protected],-28545 |
"{4064E414-AC25-4858-A78D-F1A782EB35CF}" = protocol=6 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\lxdipswx.exe |
"{4630A5B6-F017-4917-96BE-BDC4E7FAD7E2}" = protocol=17 | dir=in | app=c:\windows\system32\lxdicoms.exe |
"{4E43923A-C09F-411A-8D5A-5860469E9731}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{50B64B36-3F65-4423-AB14-3ED8E98E2855}" = protocol=17 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\lxdipswx.exe |
"{56C8E756-9C52-4A27-961D-31A52038DAD9}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{66381306-6151-4C0F-B79C-6F4BD19E4A21}" = protocol=6 | dir=in | app=c:\program files\steam\steam.exe |
"{70F9FB49-8AEA-4CC8-9B47-3CC69429B75B}" = protocol=17 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\lxditime.exe |
"{78555DE3-058E-4AF6-A516-419EE3C4EEA7}" = protocol=6 | dir=in | app=c:\windows\system32\lxdicoms.exe |
"{78E0E4CA-4639-42FF-A345-C0EE1CFA126A}" = protocol=6 | dir=in | app=c:\program files\lexmark 3500-4500 series\app4r.exe |
"{7B385640-7AC1-48A8-BBDF-61DFCC0B5E83}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{841C8EB0-7E99-4D8A-A12B-EA289F464536}" = protocol=17 | dir=in | app=c:\program files\steam\steam.exe |
"{84DFBF73-483A-4A52-BADC-AE5332F238EC}" = protocol=6 | dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{85D99EA2-0DE6-4E99-8DE0-139B70D0BED6}" = protocol=6 | dir=in | app=c:\program files\sweetim\communicator\sweetpacksupdatemanager.exe |
"{8869E7D7-FD5F-466D-BD55-837FD5A4AF55}" = protocol=6 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\lxditime.exe |
"{8F5E120B-00F4-4284-898B-0FEA2B598F11}" = protocol=6 | dir=in | app=c:\users\tyler\appdata\local\temp\7zs9fc8.tmp\symnrt.exe |
"{9C6A7631-22BF-4658-9373-DD6CCA2689C6}" = protocol=1 | dir=in | [email protected],-28543 |
"{A9057A2A-B11C-49C8-864C-D6225383469B}" = dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{A936A892-B4D0-4C37-B332-22195A9DEA1F}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{ACEDCDE3-C9FB-4176-AC5E-FEB2B55A3F41}" = protocol=6 | dir=in | app=c:\windows\system32\lxdicoms.exe |
"{B03E652C-CD9B-4C07-AEE4-D4EFCF531685}" = protocol=17 | dir=in | app=c:\windows\system32\lxdicfg.exe |
"{B3C6E565-19E4-49B7-8954-0B9856560D82}" = protocol=17 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\lxdipswx.exe |
"{B4243711-13EB-467A-8903-E5EFD40ACBD4}" = protocol=6 | dir=in | app=c:\program files\lexmark 3500-4500 series\app4r.exe |
"{B44ACA6B-35EA-47A2-ACE2-761C36F23BEE}" = protocol=17 | dir=in | app=c:\program files\sweetim\communicator\sweetpacksupdatemanager.exe |
"{BDED8372-9E95-45EC-9E84-2706ADAA1BAD}" = protocol=17 | dir=in | app=c:\windows\system32\lxdicoms.exe |
"{BEF4DBBC-4379-4FA6-8110-D6BF094CDED3}" = protocol=58 | dir=out | [email protected],-28546 |
"{CA87BA29-8C25-45AF-AB3D-57EAAFAB72CD}" = protocol=17 | dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{CC8B2B5C-BFCC-400E-85C9-D136A2B9F4DC}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{CD3EF8C2-1287-4BD9-8B8F-7209694A7FE0}" = protocol=17 | dir=in | app=c:\program files\lexmark 3500-4500 series\lxdiamon.exe |
"{F01178D6-8894-411C-826D-3A679016D36E}" = protocol=6 | dir=in | app=c:\windows\system32\lxdicfg.exe |
"{F0399B60-0B1B-4A4C-855C-6C1AFDEC0122}" = protocol=1 | dir=out | [email protected],-28544 |
"{F899FE20-E354-4731-9DFB-9065EA7AA07F}" = protocol=6 | dir=in | app=c:\program files\lexmark 3500-4500 series\lxdimon.exe |
"TCP Query User{65FB6E4C-7A34-454E-BDAB-AF15BF4D5179}C:\program files\lexmark 3500-4500 series\lxdiamon.exe" = protocol=6 | dir=in | app=c:\program files\lexmark 3500-4500 series\lxdiamon.exe |
"TCP Query User{D0CCC395-57C8-46A8-A40F-2480FB0F4893}C:\program files\lexmark 3500-4500 series\lxdimon.exe" = protocol=6 | dir=in | app=c:\program files\lexmark 3500-4500 series\lxdimon.exe |
"UDP Query User{51E843FD-F03D-4F42-99EA-4E3F966A77D8}C:\program files\lexmark 3500-4500 series\lxdimon.exe" = protocol=17 | dir=in | app=c:\program files\lexmark 3500-4500 series\lxdimon.exe |
"UDP Query User{5A6BA663-E92B-476A-AD30-433114B8C8A0}C:\program files\lexmark 3500-4500 series\lxdiamon.exe" = protocol=17 | dir=in | app=c:\program files\lexmark 3500-4500 series\lxdiamon.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{01E9B2FF-DAF4-4529-9CC9-2101625517C7}" = nero.prerequisites.msi
"{0320AB41-0926-4218-A8A6-68AC84E6BB93}" = Nero Recode 11
"{034DCAF9-96E7-4936-9A07-712F80B5181E}" = Nero RescueAgent 11
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam
"{0713D1F9-DD77-42C1-8C7D-54D479E2E743}" = Nero SoundTrax 11
"{0965F857-DAAD-4F93-8054-0E2EC3C8C5B0}" = SweetIM for Messenger 3.6
"{0A0CADCF-78DA-33C4-A350-CD51849B9702}" = Microsoft .NET Framework 4 Extended
"{0D7A4289-99CF-4B8D-B812-86BE50A54552}" = Nero Video 11
"{112C23F2-C036-4D40-BED4-0CB47BF5555C}" = Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU
"{11D3EF85-63E1-4AE4-A7C1-9241BDB16B51}" = Nero ControlCenter 11
"{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}" = Utility Common Driver
"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
"{14DD7530-CCD2-3798-B37D-3839ED6A441C}" = Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1CEE7144-FC6A-464F-B4EC-F7C343530BFA}" = University of Missouri Browser Theme
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{206FD69B-F9FE-4164-81BD-D52552BC9C23}" = GearDrvs
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2432E589-6256-4513-B0BF-EFA8E325D5F0}" = Nero SharedVideoCodecs
"{28006915-2739-4EBE-B5E8-49B25D32EB33}" = Atheros Driver Installation Program
"{2CA7225D-CB12-462A-9DD1-50319E158BA5}" = Nero 11 PiP Effects Basic
"{3248F0A8-6813-11D6-A77B-00B0D0160030}" = Java™ 6 Update 3
"{390757AA-8830-43DC-AEE0-4E5B6F8439EB}" = Nero SoundTrax 11 Help (CHM)
"{3A9FC03D-C685-4831-94CF-4EDFD3749497}" = Microsoft SQL Server Compact 3.5 SP2 ENU
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{425A2BC2-AA64-4107-9C29-484245BBEA05}" = TOSHIBA Software Upgrades
"{45C56AA7-ED1B-4800-A97F-EDDF3F3520B1}" = Apple Application Support
"{4FFBB818-B13C-11E0-931D-B2664824019B}_is1" = Complitly
"{51865D9D-8F63-46F2-87AB-9E72F93B618C}" = welcome
"{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"{53F7746A-96AA-49A5-86B8-59989680DAC5}" = Nero Burning ROM 11 Help (CHM)
"{55C2143E-FBA5-442F-9AFA-726FF068F39D}" = Nero CoverDesigner 11 Help (CHM)
"{57BB52B7-6B7B-31F3-89F4-4EE8FE5CEF6D}" = Microsoft Help Viewer 1.1
"{57F80ECF-E27C-4EEE-AB58-E971BACE2639}" = Nero Recode 11 Help (CHM)
"{5A212B2D-140D-46F4-B625-2D1CA5A00594}" = Nero 11 Kwik Themes Basic
"{5AB7D739-1735-3A9E-BE73-C43507CB4E6F}" = Microsoft Visual Studio 2010 Service Pack 1
"{5CB79EE7-301F-4AE7-A76D-D27BF8942E0A}" = Nero 11
"{5D9ED403-94DE-3BA0-B1D6-71F4BDA412E6}" = Microsoft Visual C++ 2010 x86 Runtime - 10.0.40219
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5EE7D259-D137-4438-9A5F-42F432EC0421}" = VC80CRTRedist - 8.0.50727.4053
"{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"{620BBA5E-F848-4D56-8BDA-584E44584C5E}" = TOSHIBA Flash Cards Support Utility
"{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}" = Nero Update
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{6AB2427E-A18F-4809-9A12-29F5EBABBB3A}" = Nero BackItUp 11 Help (CHM)
"{6C5F3BDC-0A1B-4436-A696-5939629D5C31}" = TOSHIBA DVD PLAYER
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77F1F8AD-51B8-4490-AEEC-BF480073E0FC}" = Microsoft SQL Server 2008 R2 Management Objects
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}" = TOSHIBA ConfigFree
"{79155F2B-9895-49D7-8612-D92580E0DE5B}" = Bonjour
"{7AAA27E4-CDB3-49C0-AA2D-41827C001BA3}" = Microsoft Small Basic v1.0
"{8014FACB-1D1D-48C2-94AA-E29EE2E6B9CE}" = Nero WaveEditor 11
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{877B76B2-F83F-4F5A-B28D-3F398641ADB6}" = Microsoft SQL Server System CLR Types
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
"{888F1505-C2B3-4FDE-835D-36353EBD4754}" = Ubisoft Game Launcher
"{890EF3F8-742F-46BD-9E8E-084B3A1F4364}" = QuickBooks Financial Center
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}" = Napster Burn Engine
"{8E1CB0F1-67BF-4052-AA23-FA22E94804C1}" = InstallIQ Updater
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-0014-0000-0000-0000000FF1CE}" = Microsoft Office Professional 2007
"{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{9193490D-5229-4FC4-9BB9-A6D63C09574A}" = High-Definition Video Playback
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{980A182F-E0A2-4A40-94C1-AE0C1235902E}" = Pando Media Booster
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9B92288B-5DC5-74A2-5E76-C4DE4864B76E}" = Warner Bros. Digital Copy Manager
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver
"{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer
"{A0FE0292-D3BE-3447-80F2-72E032A54875}" = Microsoft Visual Studio 2010 Tools for Office Runtime (x86)
"{A7A0BF2E-31CC-49E3-9913-52C503EB969D}" = Nero Audio Pack 1
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB2BBC64-8AC8-4E66-BBF3-E22D5EACEECA}" = Nero BackItUp 11
"{AC76BA86-7AD7-1033-7B44-A81000000003}" = Adobe Reader 8.1.0
"{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}" = Atheros Wi-Fi Protected Setup Library
"{B1846721-A8E6-46C7-83B6-0DCF7ADB4267}" = Nero Burning ROM 11
"{B5FDA445-CAC4-4BA6-A8FB-A7212BD439DE}" = Microsoft XML Parser
"{B7E38540-E355-3503-AFD7-635B2F2F76E1}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974
"{B9B1BA7F-7E07-49DD-A713-5B397A5BB66B}" = Nero Kwik Media Help (CHM)
"{BBBCAE4B-B416-4182-A6F2-438180894A81}" = Napster
"{BE814218-3919-4EA3-868A-2F60BC135CB4}" = Nero Kwik Media
"{BE841724-78F0-44D6-B6C4-C3D53708293B}" = Content Manager Assistant for PlayStation®
"{BEBEE34D-84A2-4EDD-8BEA-96CC54371263}" = Nero Core Components 11
"{C3E85EE9-5892-4142-B537-BCEB3DAC4C3D}" = Internet Explorer Toolbar 4.6 by SweetPacks
"{C5DA59CF-2BB8-48D5-8E5B-17F2E0F0FEE4}" = System Requirements Lab for Intel
"{CB84F0F2-927B-458D-9DC5-87832E3DC653}" = GearDrvs
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}" = Bluetooth Stack for Windows by Toshiba
"{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}" = Microsoft .NET Framework 4 Multi-Targeting Pack
"{D01CE99A-8802-483C-A79F-298B691EB432}" = Nero RescueAgent 11 Help (CHM)
"{D2CBEFA4-F2D3-4E97-A171-8BFD6A31A5EC}" = Nero Express 11 Help (CHM)
"{D4D66270-9147-4BDF-9946-FCA2B303AA8F}" = Nero ControlCenter 11 Help (CHM)
"{DB780B85-B4B5-4864-A49C-9B706B169C93}" = TIPCI
"{E10AAE4A-98B8-420A-BD93-E0520C23D624}" = Nero Express 11
"{E14ADE0E-75F3-4A46-87E5-26692DD626EC}" = Apple Mobile Device Support
"{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}" = Windows Media Encoder 9 Series
"{E51BC4B0-EA5E-49CC-AF3B-93B5C627EC22}" = Nero 11 Effects Basic
"{EA8FA6BE-29BE-4AF2-9352-841F83215EB0}" = Update Manager for SweetPacks 1.1
"{EB8DED20-A887-4A9C-BB5A-F3E7523DFB44}" = Nero WaveEditor 11 Help (CHM)
"{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}" = TOSHIBA SD Memory Utilities
"{ED784556-66AA-3F17-9B58-7246ACB5C7E4}" = Microsoft Visual Basic 2010 Express - ENU
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}" = DVD MovieFactory for TOSHIBA
"{F3743A2C-5D5F-4456-8F98-5DF36A954C50}" = Nero 11 Image Samples
"{F49EF443-B2BD-4F10-8A46-87AFCDB90EDD}" = Nero 11 Disc Menus Basic
"{F8EF9B71-53E7-41F5-8E54-47B4C979CB38}" = Nero Backup Drivers
"{FAC3C37E-EDAB-4F3A-A173-A7C70CC88F09}" = Nero Video 11 Help (CHM)
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"{FF44BCE5-5A18-4051-85F0-BC172D7B4695}" = Nero CoverDesigner 11
"7-Zip" = 7-Zip 9.20
"AC3Filter" = AC3Filter (remove only)
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"CCleaner" = CCleaner
"com.warnerbros.DigitalCopyManager.449F66ACC381FDC604DC2AA255FEECEEBBBEE1E5.1" = Warner Bros. Digital Copy Manager
"dcmsvc_is1" = dcmsvc 1.0
"DivX Setup.divx.com" = DivX Setup
"Foxit Reader_is1" = Foxit Reader
"Google Chrome" = Google Chrome
"Google Desktop" = Google Desktop
"HDMI" = Intel® Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"iLivid" = iLivid
"InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}" = TOSHIBA Flash Cards Support Utility
"InstallShield_{DB780B85-B4B5-4864-A49C-9B706B169C93}" = Texas Instruments PCIxx21/x515/xx12 drivers.
"Lexmark 3500-4500 Series" = Lexmark 3500-4500 Series
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"Microsoft DirectX SDK (March 2009)" = Microsoft DirectX SDK (March 2009)
"Microsoft Help Viewer 1.1" = Microsoft Help Viewer 1.1
"Microsoft Visual Basic 2010 Express - ENU" = Microsoft Visual Basic 2010 Express - ENU
"Microsoft Visual Studio 2010 Service Pack 1" = Microsoft Visual Studio 2010 Service Pack 1
"Microsoft Visual Studio 2010 Tools for Office Runtime (x86)" = Microsoft Visual Studio 2010 Tools for Office Runtime (x86)
"Mozilla Firefox 18.0.2 (x86 en-US)" = Mozilla Firefox 18.0.2 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Picasa2" = Picasa 2
"PROR" = Microsoft Office Professional 2007
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Theorica Divx ;-) Codecs" = Theorica Divx ;-) Codecs (remove only)
"TOSHIBA Software Modem" = TOSHIBA Software Modem
"transformer_ie" = Widevine Media Transformer Plugin 5.0.0
"WildTangent toshiba Master Uninstall" = TOSHIBA Games
"Windows Media Encoder 9" = Windows Media Encoder 9 Series

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-2434446137-1420284813-1950310088-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"optimizer_ie" = Widevine Media Optimizer IE 6.0.0

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 3/22/2013 11:44:43 AM | Computer Name = tyler-PC | Source = Application Error | ID = 1000
Description = Faulting application DivX Plus Player.exe, version 10.2.1.20, time
stamp 0x4cdc8b7a, faulting module QtCore4.dll, version 4.5.0.0, time stamp 0x49a6280b,
exception code 0xc0000005, fault offset 0x000e1b16, process id 0x308, application
start time 0x01ce2713de34de36.

Error - 3/22/2013 11:45:46 AM | Computer Name = tyler-PC | Source = Application Error | ID = 1000
Description = Faulting application DivX Plus Player.exe, version 10.2.1.20, time
stamp 0x4cdc8b7a, faulting module QtCore4.dll, version 4.5.0.0, time stamp 0x49a6280b,
exception code 0xc0000005, fault offset 0x000e1b16, process id 0xe80, application
start time 0x01ce271443d90a46.

Error - 3/22/2013 11:52:39 AM | Computer Name = tyler-PC | Source = WinMgmt | ID = 10
Description =

Error - 3/22/2013 1:13:26 PM | Computer Name = tyler-PC | Source = WinMgmt | ID = 10
Description =

Error - 3/22/2013 1:44:22 PM | Computer Name = tyler-PC | Source = WinMgmt | ID = 10
Description =

Error - 3/22/2013 2:26:16 PM | Computer Name = tyler-PC | Source = MsiInstaller | ID = 11321
Description =

Error - 3/22/2013 2:32:21 PM | Computer Name = tyler-PC | Source = MsiInstaller | ID = 11321
Description =

Error - 3/22/2013 2:32:49 PM | Computer Name = tyler-PC | Source = MsiInstaller | ID = 11321
Description =

Error - 3/22/2013 3:09:21 PM | Computer Name = tyler-PC | Source = WinMgmt | ID = 10
Description =

Error - 3/22/2013 3:51:06 PM | Computer Name = tyler-PC | Source = WinMgmt | ID = 10
Description =

[ System Events ]
Error - 3/22/2013 1:13:26 PM | Computer Name = tyler-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 3/22/2013 1:16:13 PM | Computer Name = tyler-PC | Source = bowser | ID = 8003
Description =

Error - 3/22/2013 1:44:05 PM | Computer Name = tyler-PC | Source = Print | ID = 19
Description = The print spooler failed to share printer Send To OneNote 2007 with
shared resource name Send To OneNote 2007. Error 2114. The printer cannot be used
by others on the network.

Error - 3/22/2013 1:44:22 PM | Computer Name = tyler-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 3/22/2013 1:52:04 PM | Computer Name = tyler-PC | Source = bowser | ID = 8003
Description =

Error - 3/22/2013 3:09:21 PM | Computer Name = tyler-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 3/22/2013 3:15:41 PM | Computer Name = tyler-PC | Source = bowser | ID = 8003
Description =

Error - 3/22/2013 3:51:07 PM | Computer Name = tyler-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 3/22/2013 3:51:33 PM | Computer Name = tyler-PC | Source = bowser | ID = 8003
Description =

Error - 3/22/2013 4:03:31 PM | Computer Name = tyler-PC | Source = bowser | ID = 8003
Description =


< End of report >
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